Recording and Monitoring issue in UCCX

Hi,
I am unable to configure Monitoring/Recording as CDA gives an error "CDAUI1000 Error while trying to load the data.Ensure that the system path includes the location of the WebAdminLib.dll".I checked the dcoumentation and it says give the path in "environment variable" but I don't know how to do that.
Also besides this I am using 7942 IP phones which are connected to the same port as desktop but both of them are in different VLANs.Please let what additional configuration I will have to do to achieve desktop monitoring.
Regards
Amit Prasad

Be sure to folow the steps below, and verify that the environment variable is moved to the begining of the string. These directions are from the CAD Error Code guide which are attached to the post.
Ensure that the system path includes the location of the WebAdminLib.dll. Type: Fatal Add’l Info: Error indicating that the location of the WebAdminLib.dll is not added to the System path. Action: On the Unified CCX server, add the location of the WebAdminLib.dll (C:\Program Files\Cisco\ Desktop\bin) to the Path environment variable.
1. In Control panel, launch the System utility.
2. On the Advanced tab, click Environment Variables.
3. From the list of system variables, select Path and click Edit.
4. In the Variable value field, locate the string C:\Program Files\Cisco\Desktop\bin; and, using cut/paste, move it to the beginning of the variable value string. This results in the DLL being accessed from the correct location.
5. Click OK and close the System utility.
6. Stop the Cisco Unified Node Manager.
7. On the Unified CCX server, delete the teamadmin folder from these locations: C:\Program Files\wfavvid\ tomcat_appadmin\webapps C:\Program Files\wfavvid\ tomcat_appadmin\work\catalina\localhost
8. Restart the Unified Node Manager, and wait two minutes.
9. Access Cisco Desktop Administrator and verify that you can navigate to the Services Configuration > Enterprise Data > Fields page.

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Handle:     Ranker
Status Level:     Newbie
Registered:     May 12, 2013
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Total Questions:     4 (4 unresolved)
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Recording and Monitoring issue in UCCX

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