Records Manager error message

Hi there,
We just recently upgraded to Records Manager from TRIM version 7.1 and we have been having some issues that I am hoping someone can give me advice on.
My collegue keeps getting an error message saying "The requested operation cannot be performed on a file with a user-mapped section open (#800704c8). She is currently working on a PowerPoint file that has never been saved in Records Manager. She is copying and pasting information from another PowerPoint presentation (also not saved in Records Manager) into this new one. Everytime she copies something to a new slide and hits save this message appears. Hitting 'OK' makes it disappear for a minute then it reappears again.
Has anyone ever had a similar issue? I'm sort of stumped since neither of the documents she is working on have any links to Records Manager at all.
Any suggestions are appreciated
Thanks!
Sarah
This question was solved.
View Solution.

Hello SarahECVO,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at
http://h30499.www3.hp.com/t5/HP-Records-Manager-HP-TRIM-Forum/bd-p/itrc-1015
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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