Refresh fails in Hyperion Planning 9.3.1

Hi,
Two users were removed from LDAP, they still show up in Planning. Now refresh of Security Filters is failing. How can I remove these users from Planning and complete the refresh?
Thanks,
Rinky

Does this article from Oracle Support help
Deleting User and Security Filter in Hyperion Planning [ID 1211654.1]
Applies to:
Hyperion Planning - Version: 9.3.1.0.00 to 11.1.1.3.00 - Release: 9.3 to 11.1
Assume the user is 'test'.
* Remove user 'test' from any Groups it may be a member of.
* De-provision user 'test' from Shared Services. Make sure 'Server Access' for Analytic Server is also removed.
* Log into the Planning application as an administrator.
* Refresh the database to Essbase from Administration > Manage Databases with the “security filters” option checked.
* Under Administration > Manage Security Filters you will still see the de-provisioned user 'test'. Select this user in the list by checking the checkbox.
* Click the “Create” button at the foot of the list. This will re-create user filters and remove the de-provisioned user 'test' from the list. They are now removed from the Planning relational database too.
Cheers
John
http://john-goodwin.blogspot.com/

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    John
    http://john-goodwin.blogspot.com/

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