Relationships in IC Web Client

I know it is not possible to create relationships in CRM 4.0 IC Web Client between existing Accounts and existing Contact Persons.
Is there a way that we can implement this functionality?
Thank you in Advance,

Thanks for the reply Johar. Is it possible to bring in only Relationship Tab in BP Screen instead of bringing in the BP Screen?
Does the changes we make in Blue Print Application Builder for BP screen gets reflected in IC Web?

Similar Messages

Problem with the Inbox search of IC Web Client

Hi Friends,
Iam working on the Inbox search of the IC Web client.
For the Inbox search, in the view AuiItems.htm, I have added two fields Main Reference Object and Account.
But when I click on search, in the result list all the values except these two which I added. In the result list Iam getting the values as NULL for these two newly added fields. What could be the reason for this and how to solve this??
Regards,
Raju

Hello Narayana,
You can link user statuses to inbox status under customizing
Interaction Center WebClient --> Agent Inbox --> Inbox Search Definitions --> Define Inbox Status.
Here you can delete system status and add user statuses.
After adding user status ,you need to map inbox status to element status in Customizing for Customer Relationship Management by choosing Interaction Center WebClient --> Agent Inbox --> Map Element Attributes to Inbox Attributes --> Map Element Status to Inbox Status.
Read documentation on Map Element Status to Inbox Status customizing entry.
You dont have make changes to the code for this customization.
Thanks,
Thirumala.

Cannot start Web Client

Hi,
I recently installed Oracle Hyperion Data Relationship Management, Fusion Edition.
Ive created a new application and repository using the management console succesfully, however when I try to run the Web Client, I get:
--------================================
Internet Explorer cannot display the webpage
Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.
What you can try:
Diagnose Connection Problems
More information =============================-------------
The url generated is http://localhost/drm-web-client
I am running on windows 7, 64bit and XP respectively with the same results.
Regards,
Olu

It sounds like you are trying to access the file as if your JNLP application were running on the server. The JNLP app is running on the client machine, so you will need to use a URL to open the file. Take a look at the JavaDocs for the following:
     java.net.URL
     java.net.URI
     java.net.File
You also need to be sure your server is configured to serve the file. For example, you ought to be able to access the file through your browser using something like http://www.myco.com/myapp/myfile.txt. (How you configure your server is a topic for a different forum.)
You probably also want to look into JavaWS security, and even Java security in general to determine if you need to sign your app or not. Here are some links to get you started:
        http://java.sun.com/j2se/1.5.0/docs/guide/javaws/developersguide/development.html#security
        http://java.sun.com/j2se/1.5.0/docs/guide/deployment/deployment-guide/security.html
        http://java.sun.com/sfaq/
        http://java.sun.com/j2se/1.5.0/docs/guide/security/permissions.html
        http://java.sun.com/j2se/1.5.0/docs/guide/security/index.html
Mike.

CIC-WEB CLIENT & WIN CLIENT

Hi,
Please tell me the
1.Difference between WEB CLIENT & WIN CLIENT
2.What are the advanatges/drawbacks of each.
3.If we have to implement what is the Prerequiste for both.
Regards,
Natasha P

Hi,
CIC win clent and web client are there upto 5.0.
Now WIn client is obsolete, only webclient is there.
Differences: Win client wil work with in the network only. Web client will work if you have a internet fecility.
The Interaction Center (IC) WinClient is a SAP GUI-based agent desktop interface for interaction center agents that provides a framework for processing IC WinClient functions. It can be used for any business transactions via phone, e-mail, chat, paging, Web call back, or voice-over Internet Protocol (VoIP).
Web client will be webased user can open any where and do the transactions.
Now in crm2007 there is no win client, only WEB CHANNEL is there.
This area of SAP Customer Relationship Management (SAP CRM) enables you to turn the Internet into a profitable sales and interaction channel for both business partners and consumers by providing your customers with a personalized Web experience and convenient self-services. The CRM Web Channel applications cover Web-based sales and service transactions, targeted marketing, and analytics for system and customer behavior.
Through BSP application we will develop the web channel. In new version there are many customization in webchannel.
Regards
Srinu

Web Client - recurring activities creation

Hi,
I'm enquiring is it possible to create recurring activities in the CRM 2007 Web Client i.e the setting up of a recurring customer visit that is on a repeat schedule.
If this possible, how can this be done.
Thanks in advance,
Dan

This is taken from SAP knowleagebase...
Configure Repetitive Tasks
In CRM Activity Management, you can create repetitive tasks, which are actions that a user executes in a defined period of time on a regular basis. This could be used for example, if a user needs to make a weekly report for an activity that is meant to run over a long period of time.
Note: The default repetitive task RECU is part of the standard delivery. However, you can configure your own repetitive task if you do not want to use the default task provided. Also part of the standard delivery are the action profile CREATE_RECURRENCE, the action definition DO_RECURRENCE, and the date profile RECU_DTPROFL.
Requirements
A repetitive task must have the following date fields:
Start Task Date
Recurrence, determining the frequency at which a task is to be created
Recurrence Rule, calculating when the next task is to be created
Next Recurrence
Recurrence End
Completion Date
Activities
1. Create a date profile. Choose Customer Relationship Management -> Basic Functions -> Date Management -> Define Date Profiles.
a) Create valid reference objects for the date profile, as well as date rules, date types and durations.
2. Create an action profile to determine the action the system will perform when the task is executed. Choose Customer Relationship Management -> Basic Functions -> Actions -> Actions in Transactions -> Change Actions and Conditions -> Define Action Profiles and Actions.
a) Create and define an action for repetitive tasks. Use the date profile that you just created and set the context class.
b) Maintain the action definition and processing type of the action definition.
3. Define the conditions under which the action will be executed. Choose Customer Relationship Management -> Basic Functions -> Actions -> Actions in Transactions -> Change Actions and Conditions -> Define Conditions.
a) Display the actions for the repetitive task and set the Start Conditions. Make sure the business object is referred to. The action should be scheduled if the task status is set to Completed and if the next recurrence is before the Recurrence End Date.
4. Set a call back using the function module CRM_CMG_SET_COMPLETION_DATE for the event AFTER_CHANGE and the object STATUS = Completed. (This function module relies on date type COMPLETION. The call back assigns the current date to the completion date field when the task is completed. It is required to make the completion date independent from the task action.)
5. Define a transaction type. Choose Customer Relationship Management -> Transactions -> Basic Settings -> Define Transaction Types.
a) You can copy the one in the standard delivery (RECU), and then in the Date Profile field assign the date profile created in step 1 and in the Action Profile field assign the profile created in step 2.

DRM Web Client 500.19 issue on windows 2008(x64) ERROR

Hi,
I installed DRM version 11.1.2 on windows server 2008(x64), according to the documents, I pre-installed .Net 3.5.1 and modified the applicationHost.conf file.
I found this in epm_install_troubleshooting
Web Client Access Failure
Issue: After installing Data Relationship Management on Windows 2008 64-bit platform, you
get this error message when attempting to access the Web client:
HTTP Error 500.19 - Internal Server Error The requested page cannot be
accessed because the related configuration data for the page is invalid.
Solution: In the IIS configuration file (C:/Windows/System32/inetsrv/config/
applicationHost.config), replace the two occurrences of Deny in the following section with
Allow:
<configuration>
<configSections>
<sectionGroup name="system.webServer">
<section name="handlers" overrideModeDefault="Deny" />
<name="modules" allowDefinition="MachineToApplication"
overrideModeDefault="Deny" />
However when I access the web client I got the 500.19 error, can't find C:\inetpub\wwwroot\drm-web-client\web.config, the web.config file do not exist.
Config File \\?\C:\inetpub\wwwroot\drm-web-client\web.config

Might be too late, but the problem is that IIS is pointing to the incorrect path. Should not be pointing to C:\Inetpub\wwwrooot\.... it should be pointing to Oracle\Middleware\EPMSystem11R1\products\DataRelationshipManagement\client\web-client same thing with the migration-client IIS app. To fix use the IIS Manager click the drm-web-client virtual directory and select "Advanced Settings" and update the "Physical Path" property.
Pablo

DRM Web Client 500.19 issue on windows 2008(x64)

Hi guys,
I installed DRM version 11.1.2 on windows server 2008(x64), according to the documents, I pre-installed .Net 3.5.1 and modified the applicationHost.conf file. The installation is successful without error. However when I access the web client I got the 500.19 error, can't find C:\inetpub\wwwroot\drm-web-client\web.config, the web.config file do not exist.
I guess this is something about IIS configuration but I'm not familiar with IIS, can anybody give me some suggestion?
Thanks

I found this in epm_install_troubleshooting
Web Client Access Failure
Issue: After installing Data Relationship Management on Windows 2008 64-bit platform, you
get this error message when attempting to access the Web client:
HTTP Error 500.19 - Internal Server Error The requested page cannot be
accessed because the related configuration data for the page is invalid.
Solution: In the IIS configuration file (C:/Windows/System32/inetsrv/config/
applicationHost.config), replace the two occurrences of Deny in the following section with
Allow:
<configuration>
<configSections>
<sectionGroup name="system.webServer">
<section name="handlers" overrideModeDefault="Deny" />
<name="modules" allowDefinition="MachineToApplication"
overrideModeDefault="Deny" />

Not able to access the Oracle I/PM web client.

I have started the Administration server and the Oracle I/PM Managed Server. Now I'm trying to access the Oracle I/PM web client at this URL: http://hostname:16000/imaging. But when I hit this URL, the following error comes up:
Error 404--Not Found
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.5 404 Not Found
The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.
If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.
I'm also posting a part of the logs from the IPM_server log file:
####<May 20, 2013 10:32:52 AM IST> <Notice> <WebLogicServer> <01hw311161> <IPM_server1> <main> <<WLS Kernel>> <> <> <1369026172860> <BEA-000360> <Server started in RUNNING mode>
####<May 20, 2013 10:32:53 AM IST> <Info> <J2EE> <01hw311161> <IPM_server1> <[STANDBY] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1369026173516> <BEA-160151> <Registered library Extension-Name: bea_wls_async_response (JAR).>
####<May 20, 2013 10:32:53 AM IST> <Info> <WebService> <01hw311161> <IPM_server1> <[STANDBY] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1369026173641> <BEA-220103> <Async web service support is not fully configured. The async response web service /AsyncResponseServiceHttps for this server was not fully deployed because the JMS reliability queue was not defined/deployed: weblogic.wsee.DefaultQueue. The server will periodically retry completing the deploy for the service. This message can usually be ignored unless there are async web service applications. To completely disable async web service support, thus avoiding this message, set -Dweblogic.wsee.skip.async.response=true.>
####<May 20, 2013 10:32:53 AM IST> <Info> <WebService> <01hw311161> <IPM_server1> <[STANDBY] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1369026173735> <BEA-220103> <Async web service support is not fully configured. The async response web service /AsyncResponseServiceJms for this server was not fully deployed because the JMS reliability queue was not defined/deployed: weblogic.wsee.DefaultQueue. The server will periodically retry completing the deploy for the service. This message can usually be ignored unless there are async web service applications. To completely disable async web service support, thus avoiding this message, set -Dweblogic.wsee.skip.async.response=true.>
####<May 20, 2013 10:32:53 AM IST> <Info> <WebService> <01hw311161> <IPM_server1> <[STANDBY] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1369026173735> <BEA-220103> <Async web service support is not fully configured. The async response web service /AsyncResponseService for this server was not fully deployed because the JMS reliability queue was not defined/deployed: weblogic.wsee.DefaultQueue. The server will periodically retry completing the deploy for the service. This message can usually be ignored unless there are async web service applications. To completely disable async web service support, thus avoiding this message, set -Dweblogic.wsee.skip.async.response=true.>
####<May 20, 2013 10:32:53 AM IST> <Info> <WebService> <01hw311161> <IPM_server1> <[STANDBY] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1369026173750> <BEA-220103> <Async web service support is not fully configured. The async response web service /AsyncResponseServiceSoap12Jms for this server was not fully deployed because the JMS reliability queue was not defined/deployed: weblogic.wsee.DefaultQueue. The server will periodically retry completing the deploy for the service. This message can usually be ignored unless there are async web service applications. To completely disable async web service support, thus avoiding this message, set -Dweblogic.wsee.skip.async.response=true.>
####<May 20, 2013 10:32:53 AM IST> <Info> <WebService> <01hw311161> <IPM_server1> <[STANDBY] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1369026173766> <BEA-220103> <Async web service support is not fully configured. The async response web service /AsyncResponseServiceSoap12 for this server was not fully deployed because the JMS reliability queue was not defined/deployed: weblogic.wsee.DefaultQueue. The server will periodically retry completing the deploy for the service. This message can usually be ignored unless there are async web service applications. To completely disable async web service support, thus avoiding this message, set -Dweblogic.wsee.skip.async.response=true.>
####<May 20, 2013 10:32:53 AM IST> <Info> <WebService> <01hw311161> <IPM_server1> <[STANDBY] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1369026173782> <BEA-220103> <Async web service support is not fully configured. The async response web service /AsyncResponseServiceSoap12Https for this server was not fully deployed because the JMS reliability queue was not defined/deployed: weblogic.wsee.DefaultQueue. The server will periodically retry completing the deploy for the service. This message can usually be ignored unless there are async web service applications. To completely disable async web service support, thus avoiding this message, set -Dweblogic.wsee.skip.async.response=true.>
####<May 20, 2013 10:33:51 AM IST> <Info> <Health> <01hw311161> <IPM_server1> <weblogic.GCMonitor> <<anonymous>> <> <> <1369026231604> <BEA-310002> <85% of the total memory in the server is free>
What configuration am I missing?
Thanks in advance
Pradeep

Hi Srinath,
I have checked that as well, it is showing the IPM_server in running mode.
Also it doesn't show any deployment failure in the command line. Here is what it shows:
<May 20, 2013 10:32:51 AM IST> <Notice> <WebLogicServer> <BEA-000332> <Started W
ebLogic Managed Server "IPM_server1" for domain "base_domain123" running in Deve
lopment Mode>
<May 20, 2013 10:32:52 AM IST> <Notice> <WebLogicServer> <BEA-000365> <Server st
ate changed to RUNNING>
<May 20, 2013 10:32:52 AM IST> <Notice> <WebLogicServer> <BEA-000360> <Server st
arted in RUNNING mode>
I feel there is some issue as this log is suggesting:
####<May 20, 2013 10:32:53 AM IST> <Info> <WebService> <01hw311161> <IPM_server1> <[STANDBY] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1369026173782> <BEA-220103> <Async web service support is not fully configured. The async response web service /AsyncResponseServiceSoap12Https for this server was not fully deployed because the JMS reliability queue was not defined/deployed: weblogic.wsee.DefaultQueue. The server will periodically retry completing the deploy for the service. This message can usually be ignored unless there are async web service applications. To completely disable async web service support, thus avoiding this message, set -Dweblogic.wsee.skip.async.response=true.>
But I don't know how to resolve it.
Thanks
Pradeep

Long time to start Java Web Client (Analyzer 6.2.1)??

Does anyone know why Analyzer(6.2.1) takes a long time to start Java Web Client. Sometime it's even take more than 5 minutes. I think it is the Java Plug-in starting on the client computer. Any solution?

The key to Analyzer 6.2.1 running correctly is the version of Sun Java Plugin. The ideal version (most optimal) is 1.3.0_02.Secondary to this if Analyzer performs OK once you are logged in then it could be down to the speed of your connection. The applet compiles at runtime (unlike Analyzer 5 which was a one time download). The delay in getting to the login screen could be this download.Hope this helps.Paul ArmitageAnalitica Ltd.www.analitica.co.uk

How to develop web app by ADF Faces rich web client ?

i want developer web app by adf face rich
but have not adf rich tag library in jdev 10.1.3
how to develop by adf rich?

Hi,
don't know what you mean by ADF Faces rich web client, but if you mean our Ajax component set, then this is not yet available outside of Oracle. If you mean ADF Faces as we have it in JDeveloper 10.1.3, create a JSF page and step through the creation process, toggle the ADF Faces libraries to make ADF Faces available
Frank

Spaces disappear from folder name when opened thrugh Web Client

Hi,
I am opening a pdf or word document through method EXECUTE of class CL_GUI_FRONTEND_SERVICES.
Now if there are more than one space in the path (ex. D:tes t.pdf ) then file gets opened sucessfully if I log in through WIN client in SAP.
But if i log in through SAP WEB client ,then only one space is retained in the URL and rest of the spaces are removed by method and I get a message "Path D:\tes t.pdf" not found.
Any suggestions welcome?
Regards,
Mukul Sharma.

Delete localstore.rdf or rename the file to localstore.rdf.sav in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] to test if the file is corrupted.
See http://kb.mozillazine.org/Corrupt_localstore.rdf
(caution: do not delete the localstore.rdf file in the Firefox program installation folder)
Note:
Deleting the file [http://kb.mozillazine.org/localstore.rdf localstore.rdf] will reset the customizations of the toolbars to the defaults.
You can rename "localstore.rdf" to "localstore.rdf.sav" to test if that solves it.
Then you can restore the customization by copying "localstore.rdf.sav" to "localstore.rdf" if it didn't work.

A Web application + API for non web clients

Hi there,
I am new to the java enterprise world, i have a query regarding the application i am developing currently, I am not sure this is the exact category to ask this question but please help me on this.
In very simple terms my applications job is to give a listing or view of files distributed across network.
For this I need to have a webApp which can provide a view to all web clients. (where view is nothing but listing of files independent of there location)
Because this view tells nothing more than files , and i am as data center administrator cannot tell much about data, so we need to provide APIs so other applications (WebAPP or anything else)
can present the view in more data specific terms.
The webapp part is fine with me, but how do i support API being on an application server like glassfish.
Please help me on this.
Thanks in advance
AP

Dear all,
Anyone can help me to clear this problem ?

Web client and desktop client not available for Interactive reporting 11.1.2.2

Hi team,
Currnetly we are usning EPM 11.1.2.2 , we are trying to install and configure
Interactive reporting in Linux 64 bit system.
we are few questions jotted below:
Interactive reporting studio client & Interactive reporting Dashboard Development Studio client are disabled.
post installation we are not able to see IR Client folder in <EPM HOME> location.
while launching workspace we are not able to see the WEB Client Interactive reporting under TOOLS-->INSTALL.
we read in a blog, which states it Interactive reporting needs a license. whether it needs any special License for using it?
we downloaded the Entire Dump of EPMS 11.1.2.2 from Oracle Edelivery website.
Kindly let us know we are missing any where?
we are strucked at this point.
Regards
Chinu

If you want the 11.1.2.0 assemblies you will need to contact Oracle as they have been removed from edelivery.
Cheers
John
http://john-goodwin.blogspot.com/

Unable to use the OCWST or Web Client to connect to the calendar Server

While trying to log into the calendar using the web client i am getting the error :
An error occurred during processinig
Information: Cannot retrieve node information
While connecting using the OCWST i am getting the error; I am using WSAD to do the coding. and i have coppied the soap.jar given by apache.
at org.apache.soap.rpc.Call.getEnvelopeString(Call.java:208)
     at org.apache.soap.messaging.Message.receiveEnvelope(Message.java:144)
     at oracle.calendar.soap.client.Calendarlet._$4978(Calendarlet.java:277)
     at oracle.calendar.soap.client.Calendarlet.Search(Calendarlet.java:149)
     at com.altexia.ocal.test.OCalPimTest.main(OCalPimTest.java:76)
Please help!!!!!!!
Joyce

The full error message while calling
CalendaringResponse response = cws.Search(search.getElement());
is>>>>>>>>>>
[SOAPException: faultCode=SOAP-ENV:Protocol; msg=Unsupported response content type "text/html; charset=iso-8859-1", must be: "text/xml". Response was:
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<HTML><HEAD>
<TITLE>500 Internal Server Error</TITLE>
</HEAD><BODY>
<H1>Internal Server Error</H1>
The server encountered an internal error or
misconfiguration and was unable to complete
your request.<P>
Please contact the server administrator,
[email protected] and inform them of the time the error occurred,
and anything you might have done that may have
caused the error.<P>
More information about this error may be available
in the server error log.<P>
<HR>
<ADDRESS>Oracle HTTP Server/1.3.22 Server at 192.168.10.128 Port 7777</ADDRESS>
</BODY></HTML>
     at org.apache.soap.rpc.Call.getEnvelopeString(Call.java:208)
     at org.apache.soap.messaging.Message.receiveEnvelope(Message.java:144)
     at oracle.calendar.soap.client.Calendarlet._$4978(Calendarlet.java:277)
     at oracle.calendar.soap.client.Calendarlet.Search(Calendarlet.java:149)
     at com.altexia.ocal.test.OCalPimTest.main(OCalPimTest.java:76)

Drill Through in Analyzer 5.0.3 Web Client

I have an EIS created Essbase cube with drill through reports. I can access the reports using the Excel add-in and via the Analyzer Windows client and they work as expected. In the Analyzer Web client, I see the LRO indicator, but when I click on the cell I get "Cell ___ cannot be drilled on". Does the Web client support drill through, and is there additional configuration necessary to make it work?Thanks,Jim Burnham

I didn't have the Essbase setting of "Use Grid API" turned on for the user I was testing with.Jim

Relationships in IC Web Client

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