Removal of well-intended Posts

One of my posts got removed by the host two days ago without any information as to why that happened.
I asked Apple for an official statement on the problems many users encounter with Firmware 1.2 and suggested that the approach may be improved, especially if seen from not only customers but other stakeholders (e.g. analaysts, journalists.
While certainly provocative, it was constructive and well intended and should not be anwered with authority and ignorance.
I could as well have kept silent or, worse, spread my frustration through forums outside of Apple's control, which is not my style.
The least I would expect from a respected company like Apple is recognition and a short response.
Has anybody suggestions how to use the forums to escalate the urgent need for a response without being sanctioned ?

These discussions are a user support forum and you will never see an official response from Apple on them. They do moderate these discussions and remove posts and topics that do not conform to the Terms of Use. The poster will never receive a reason why - the post will simply disappear.
One reason a post can be removed is if it is not of a technical support nature and a call for an official response does not ask a technical question. That is the likely reason it was removed.
If you want to have your voice heard by Apple, the discussions are not the place. You may contact them by phone, but a letter to customer relations is more likely to be responded to.

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