Remove assigned agents

My question is:
if I want to remove agnets from the list of assigned agents - how do I do that? Is there any existing tool - or do I delete directly form a table - and if so - which one?
Here is some background:
I have a workflow that reports on price change errors and creates a workflow to notify people. There is a function that is run to determine who the workflow is assigned to. The workflow is correctly created in all the relevent poeple's workflow inboxes.
ONce any one of the people look at the workflow - I woul dlike to remove it from the inboxes of the other agents (ie the first person to view it becomes responsible for it).
To do this - I will need to run another piece of cod e- to remove all the addigned agants fromt he workflow - with the exception of the one that has now been stored as responsible.

Sadly - it is not happeneing automoatically. It USED to - and then  minor change was made to the application that raises the workflow. While testing that completely unrelated change - discovered taht it no longer automatically removes the worfklow from the otehr agents inboxes once an agent had viewed it.
Because it USED to happen I am sure it must be possible to force it to happen.
The only other variable is that we did a service stcak upgrade reicently. Possibly this has effected the functionality.
Any ideas what is done int he background to have the worfklow automatically vanish from the other agents? If it can be doen in the background - then surely I can alsy call the same functions/methods/whatever explicitly?

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