Remove bonjour

I am trying to update my itunes to the latest version.
I am unable to remove BONJOUR from my PC.
Error message says ' on a network resource that is not available to you'
In REMOVE PROGRAMS, BONJOUR exists on the lIst but has an empty icon, VERSION IS 3.0.0.2 size is 1.53 Mb
how can i get rid of it to enable reinstal itunes.
Derek Grimston

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

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Newbie here,hi. My 5th gen ipod decided to delete all my music? my laptop decided to delete all music i had too at same time,now it won't let me remove bonjour in order to re-enstate itunes and get all my musis back on ipod. Ipod working ok for radio etc.

Can anyone help with removing bonjour from my laptop so i can start again with itunes. All music gone from ipod,no idea why and itunes deleted all music from there too but won't let me uninstall bojour so cannot update itunes or even use it. Please help,only had ipod just over 1 year and am missing it. Thanks in the hope you can help me.

won't let me uninstall bojour
If you do a Google search you will find uninstall instructions. Google is your friend.

Windows XP, removed bonjour in add/remove program. Now have an error message - APAgent.exe - Unable to Locate Component

Windows XP: removed bonjour by accident in the add/remove program. Now, everytime i log on, i get an error message that reads.
APAgent.exe - Unable To Locate Component
This application has failed to start because dnssd.dll was not found. Re-installing the application may fix this problem.
Tried reloading my Airport Extreme CD, but no luck.
Googled this error & got nowhere. How can i get fix this annoying error message?

Which Bonjour were you using, daniel? The Bonjour Print Services type, or the one that comes bundled with iTunes?

HT1923 Want to uninstall iTunes and reinstall. Unable to remove Bonjour and Apple folders. Error message that they are in use. iPodService.exe is not running.

Want to uninstall and reinstall iTunes. Ran uninstall for itunes and QuickTime. Unable yo remove Bonjour and Aple program. Error message that they are in use or the folder is open, ipodservice.exe is not running.

" The feature you are trying to use is on a network resource that is unavailable. I tried to uninstall iTunes, and it would not uninstall. It gave me the following message " The path C:\documents and settings\network service\local settings\application data\apple\apple software update\iTunes.msi cannot be found.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

If i remove i-tunes then re-install it will i loose all my music? I accidently removed bonjour now can't use remote., If i remove i-tunes then re-install it will i loose all my music? I accidently removed bonjour now can't use remote.

If i remove i-tunes then re-install it will i loose all my music? I accidently removed bonjour now can't use remote., If i remove i-tunes then re-install it will i loose all my music? I accidently removed bonjour now can't use remote.

Hello Footr,
The following article provides the answer to your question, as well as steps for completely removing iTunes and related components:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, see iTunes: Back up your iTunes library by copying to an external hard drive.
Thanks,
Matt M.

HT1925 cannot remove bonjour and itunes wont re-install because of it

cannot remove bonjour program from old itunes when trying to update itunes by uninstalling and re-installing itunes 10.7

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I accidentally removed bonjour and now I cant even open my itunes to uninstall it and then reinstall.

How do I uninstall and then reinstall itunes if my itunes wont even stay open since i accidentally removed bonjour?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes (similar to those above) and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if iTunes or one of the components won't install normally.
tt2

Remove "bonjour" from bookmarks bar?

Is there a hack to remove Bonjour from my bookmarks bar? It's taking up precious space!

Awwww Jeez!
It was totally in front of my face!!
I don't even think I ever noticed that... how sad...
Thank you Ancient One!!!

I inadvertently removed Bonjour from my pc. Now I'm attempting to upgrade to Itunes 10.7 and I'm unable to because it can't find my original Bonjour .

I inadvertantly removed Bonjour from my pc. Now I'm attempting to upgrade Itunes to 10.7 for my 4S iphone. Itunes will not upgrade because it can't find my original Bonjour. How can I reinstall my original Bonjour?

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

I am getting an error message when I try to reinstall itunes (after I accidentally removed bonjour).

When itunes is installing a window pops up that says service 'apple mobile device' failed to start. Any ideas?

To everyone that is having this problem:
I just ended a 2 hour session with Apple Tech Support. We had to take it to a level 2 support person, but finally got it running. Here's what she had me do. Go to Control Panel, Add/Remove Programs. Uninstall ALL Apple products on the Computer. This inccluded Apple Mobile Device Itunes, Bonjour and Quicktime. I doubt if we would have had to but she had me download a fresh copy of iTunessetup.exe and run it. iTunes came up and ran on version 11.1.4. Then I reinstalled Quicktime.
It is my personal opinion that there is a flaw in version 11.1.4. You shouldn't have to go through all of these hoops just to update a single application that was working fine proir to the update attempt.
That's what worked for me. Hope this helps you. Any questions, get back to me.
Good Luck.

Antivirus software is blocking Bonjour install - can I remove Bonjour from install file?

My work laptop has some restrictions that prevent me from installing Itunes 10.7 with Bounjour. Earlier it could be done by unzipping the instal file and delete the Bonjour install file, then install Itunes. I have some problems doing it with the new Itunes installer, anf would very much like some suggestions to how it can be done.

I would think first about removing your anti-virus software. If you cannot do that, then you should disable it before doing any system software updates.

HT1925 cannot install upgrade because old Bonjour components cannot be removed Bonjour.msi not found

Cannot install upgrade of Itunes due Bonjour old files cannot be removed nor Bonjour.msi not fuond on PC

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

How do i remove bonjour from my computer?

i deleted itunes by mistake and i am tryin to download the new version. its stops halfway through downloading and says the old version of bonjour.msi cannot be removed (this is not what i wanted to do). how do i get new itunes please help....

eascpa wrote:
Hi...am having the same problem...so where is the file...I tried searching my entire disk & couldn't find the bonjour.msi file.
The file was eventually deleted accidentally.
Download and/or install again from scratch -> http://www.apple.com/support/bonjour/
There is a troubleshoot section on that address too.
Also eventually download iTunes again and install -> http://www.apple.com/itunes/
lupunus

How do I remove Bonjour so I can reinstall itunes?

I want to reinstall itunes on my Windows 7 OS computer. I tried to uninstall but apparently some file called Bonjour still exists. I can't find it to delete it. What do I do?

http://support.apple.com/kb/ht1925
Follow this article. This would make sure you're doing a clean install of itunes

What can I do when I'm trying to reinstall iTunes and I'm being told that the old bonjour file can't be removed eventhough I managed to remove the bonjour folder?

Ok - I'm using MS Vista. I wanted to update iTunes for a long time but it always failed because it said something about missing access to the Network where Bonjour is stored. I figured that I wanted to solve this now once and for all by reinstalling the current version of iTunes. This didn't work, because I was being told that the old version of Bonjour could not be removed. Therefore I tried to remove Bonjour and after a long quest I found a way to (seemingly) remove it. There's no more Bonjour folder in my Programm Files. Anyway - I tried to install iTunes again and it didn't work. It told me that there was still the old Bonjour that could not be removed.
I'm at my witts end. I'd really like to use iTunes, especially since I also own an iPhone.
I'm thankful for your replies and send you many greetings from Switzerland!
Marco

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Remove bonjour

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