HT5622 Sir, yesterday I'm trying to purchase an app but there is some problem and 300 bukes dedeticted from my account , why?

Sir, yesterday I'm trying to purchase an app but there is some problem and 300 bukes dedeticted from my account , why?

This is primarily a user-to-user support forum. You can report a billing problem at https://reportaproblem.apple.com or contact iTunes support at https://getsupport.apple.com/Issues.action

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I'm trying to purchase an app, but I forget the answers to the security questions they asked me. How do I change these questions?

I'm trying to purchase an app, but I forget the answers to the security questions they asked me. How do I change these questions?

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(86582)

I tried to purchase an app but it was unsuccessful even after i rekey in my credit card, it was successful but i still cant purchase. May i know how can I solve this issue?

I tried to purchase an app however it said unsuccessful. Earlier I though it was my credit card issue but I have checked and confirm that my credit card can be used. I even tried rekey in the payment method but still it didn work. May i know hows should i solve this issue??

Contact iTunes.
Apple - Support - iTunes - Contact Us

When I tried to purchase an app it asked me two questions and will not accept my answers

When I tried to purchase an app it showed 2 questions which I did not know the answer to how can I now purchase an app

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

Trying to purchase an app, but i didn't set any security questions?

Hi,
So, i just got a new ipad and im trying to buy an app, but it keeps telling me to answer security questions, all fine except, i never set an answer to any seurity questions?!
Any way to get around it?

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

HT201412 i have tried to update my apps but it says i don;t have enough money in my account which i find unusual concidering the apps are free what is the problem

i don;t understand why safari is not taking my updates one of them is free the other i purchased and yet i have tried to download free apps but it just goes to my account and says i don;t have enough money in account the thing is its a free app what has that to do with my account and i do have enough money so what is the problem i am over this

You can keep both, just enter the one you want to use on your phone by going to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in with the other ID. Otherwise you'll have to keep using the ID tied to your credit card. You can contact iTunes store support here: http://www.apple.com/emea/support/itunes/contact.html to ask them what minimum balance is required to download free apps.

When I tried to update my ipod touch, there was a problem and i don't get to restaure the softwere

I was updating my ipod touch 64gb with the new operation softwere, there was a problem, and the itunes message showed that I had to restaure. When I try to restaure the follow message appear '' The apple site is not available" I tried to use the existent procedures without sucess. What sould I do?

If the message said can not contact the update server:
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Otherwise I do not understand the problem.

I'm trying to purchase an app which only costs 0.69p, and it's saying my payment method has been declined. How can I resolve this?

I have money in my bank, and I'm trying to purchase WhatsApp which is only 0.69p, it then said I need to verify my payment method by entering my bank details... So I did (correctly). It then said my payment method has been declined and to use a different payment method. I don't have another payment method and really need this app. How can I resolve this?

It's now not letting me download free apps now

I am trying to purchase a plan but there is no option to change my credit card country..

Hi
I am trying to purchase the photography plan but thats not allowed to change the country section in the payment information... Its locked on United States... What can i do?

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html

Trying to purchase an app, but telling me i have wrong region selected.

hi there, i have changed my country details to australia and updated my credit card details but it is still telling me i cannot purchase apps because it says i am trying to purchase from the NZ app store? I just want to purchase the new version of pages for my mac but it is proving very difficult.. Thanks, Tom.

You need to purchase it from Australian Mac App Store.
Clicl right bottom flag icon and select Australia.

HT1918 I'm trying to get an app but it keeps saying problem with previous payment I have put more money in the bank but won't work

Wont let me download apps it's saying ther was a problem with a previous purches

Answered in the other thread you posted in:
i am trying to download new software and my mac keeps asking for the administrator name and password... i enter my apple…
Please don't post in more than one place. It can lead to people wasting their time answering a question which has already been answered elsewhere.

HT4009 Trying to purchase in-app, but getting message that my purchase could not be completed, yet funds available

When I attempt to purchase gems from Clash of Clans, I get a message that my purchase could not be completed. I have ample funds available for the purchase, and have tried changing my account and downloading app in the new account.
This has only been occurring for the last 2 months...

Contact iTune Support
http://www.apple.com/support/itunes/contact.html

Hi ok so I am trying to purchase an app but every time I click buy it goes right back to buy app! What is going on please help!! My credit card and everything else is all ok I purchased other apps also!!!

Please help me please!'I

Check if it is downloading and if it is not, try not using your credit card or even not purchasing the app

Im trying to purchase a game but can't remember how I answered my security ?'s

Im trying to purchase an app but I cant remember how I answered security ?'s so its blocking my purchase. How can I reset security answers?
dianne

Check the AppleCare number for your county here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

I was trying to download free apps but it was telling me to pay first what is happening

i was trying to download free apps but it was telling me to pay first what is happening

Your account needs to have a credit/debit card on file. If you don't have one, you'll need to setup a new account without one.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
B-rock

HT5622 Sir, yesterday I'm trying to purchase an app but there is some problem and 300 bukes dedeticted from my account , why?

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