HT201412 I did an update called for on the "Settings". After a while it switched to a picture of a cable from the bottom to an iTunes logo, and won't move from there. What to do?
I did an update called for on the "Settings". After a while it switched to a picture of a cable from the bottom to an iTunes logo, and won't move from there. What to do?
Do as the picture suggests. Connect your iPad to iTunes using the supplied USB cable.
Similar Messages
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HT201412 shows itunes logo and won't restore
shows itunes logo and won't restore
OK. Thanks for sharing.
Be sure to write back with any technical support question you may have and the troubleshooting steps you've taken thus far to try and resolve your issue. -
I want to tranfer music off my old iPod but it says I can't because the music is linked to a different version of iTunes store. What do I need to do?
Found a resolution. Got a FREE introductory offer from the net and used it to download my music to my computer and then could drag over to iTunes.
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my ipod touch is stuck on a screen showing a photo of the white plug with an arrow pointing to the itunes logo. i can't get it to work. how do i fix this?
If still prpblem
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPhone 3G Stuck at Apple Logo and won't charge from USB
Help!
My wife recently dropped her iPhone 3G down the toilet (clean water!), after retriving it and allowing it to dry I turned it on but there was no response. I plugged it in to the mains and switched it on, at first all looked good, it lit up and displayed the Apple logo, however after about 20 seconds the screen went blank and nothing else happened. I pressed the power button again and the Apple logo reappeared, again for about 15-20 seconds. It does nothing else and isn't charging.
Having read other posts about performing a factory reset, I plugged the phone into my computer but it doesn't come on at all (not even the Apple logo). The USB port and cable work as they charge my iPhone4 fine. This means that Windows/iTunes are unable to detect it is even there so I can't turn it on to perform a reset.
Any advice? Shorted battery?
Thanks!Are you doing this?
If you can't update or restore your iPhone, iPad, or iPod touch -
My phone is stuck in an update and just shows an apple logo and won't move
I am so frustrated that I want to smash this device. The apple chat wants a serial # but I can't locate it without having the phone on which is my problem
joyette24 wrote:
does this affect it, if its jailbroken?
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
I tried to update my iphone,,ran downstairs ot garden since it took 30 minutes. I cam e back with an itunes logo and plug on the front cannot use my phone or call it....apple's store in tampa is close...I will probably get in a car accident on my way to the store 1 hour and 30 minutes away after I get pulled over for speeding after I get a flat tire(;
Hello hstacy
Check out the articles below to troubleshoot issues with resolving issue with issues updating your iPhone. If you are having issues with it not being seen, pick one of the two articles that goes with the type of computer you have.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G. -
when i turn on my computer it freezes in the white screen and the spinning wheel and it won't move from there ... I have turned it off and on several times and took out the battery and it keeps on doing the same thing again what can i do ??? please i need help with this and how can i fix it
Here is some pertinent information and how-to's from Apple:
http://support.apple.com/kb/TS2570
Post back if these troubleshooting steps do not work. -
Hi, I am using a iphone 3g and i did not update it for 4 years now i have updated the software and the phone is not connecting to itunes with the error flashing error 11556
https://discussions.apple.com/thread/4977025
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I just did the update for my apple TV and it got halfway through the update the TV screen showed a itunes logo and a plug in cord and wouldnt respond. I unplugged it and plugged it into my computer to try and restore it and now I can get audio but no vide
DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....
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I exchanged my battery-challenged Ipad 1 for a refurbished model, and the new model won't move from the first page, which shows the battery charger pointing toward an Itunes logo. It has a full battery charge. . .what gives?
It's been so long since I activated an iPad original model, and I am assuming that it needs to be activated. If that's not the problem, then you need to restore the iOS software.
Eject the iPad, turn the iPad off, quit iTunes, restart you computer - then restart the iPad and connect it to your computer and see if iTunes launches on it's own. If it doesn't, then launch it yourself. If iTunes does not guide you through the activation process, I assume that you have to restore the software.
Click on the iPad name on the left sidebar of iTunes. If you don't see the sidebar, go to View>Show Sidebar from the menu at the top. Then you should see the iPad under the devices heading. After you click on the iPad name, click on the Summary Tab at the top of the iTunes window on the right. Then Click on Restore.
I'm hoping that starting the process over again activates the iPad rather than having to restore the device, but see what happens. -
I recently restored my itunes library and many songs imported from CD are now marked mpeg audio stream. I can't play them. Other imports are just fine. Why did this happen?
If there is a cure you may find the folks over here have more information for you. Repost your question here:
https://discussions.apple.com/community/itunes/itunes_for_mac?view=discussions -
I just updated my Ipad to I0S 7.02 like it asked me too. Now i have a black screen Itunes logo and a picture of the plug in cord. I can't get to my home screen. What happened?
You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?
After restoring to factory settings/new iPod you will then have to restore from backup
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?
Here are Apple Steps: http://support.apple.com/kb/HT1808
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