Replay slide button not working with slide videos HTML 5

My course built in Captivate 7 contains synchronized  slide videos, imported  FLVs, progressive download. They are placed on the timeline at 0.5, and end 0.5 second from the end of the slide.
Each slide has a replay slide button with advanced action assigned to it, Expression>cpCmndGotoSlide = cpInforCurrentSlide - 1, Continue. This works fine in SWF output (IE 9), and it allows the user to restart the slide, if the video doesn't load properly the first time, without having to relaunch the course.
However, once I publish to HTML5 and view the course in Safari for iPad iOS 7.0.4, the slide returns to the beginning, but the slide displays  "loading",  the video never loads, and I'm unable to navigate away from the slide by using the playbar, and so I'm forced to close the browser tab and relaunch the course.
I've created a new project and tested using different video formats (f4v, and mp4), and advanced actions such as Jump to slide, but have not been able to resolve the issue.
Is this a known issue, or is there a workaround for this? Any help would be appreciated.

I'm not sure if this is the best solution, but it works in both SWF and HTML5 output.
Because the video begins at .5 on the timeline, I've added a second expression which once the slide jumps to the beginning, it advances to the frame that is 25 frames from the current frame. This causes the slide to replay not from the beginning of the slide (before the video loads), but from just under 1 second in so the video doesn't have to reload.
As I said, this may not be the best solution, but at least the viewer can rewatch the video from the beginning without going back and forth between the slides hoping the video will replay correctly, and without closing the browser window and relaunching the course.

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