Request to refund for credit auto-recharge

[Topic title updated by moderator to be more descriptive.]
Please refund my autorecharged amount of $24.95 otherwise i will look at legal action. i havent used the account for over 2 years. 

== https://support.skype.com/en/faq/FA1881/how-do-i-cancel-my-subscription ? ==
== https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund ? ==
== https://support.skype.com/en/faq/FA1042/what-is-auto-recharge-and-how-does-it-work ? ==
Hth
On ne regarde pas l'avenir dans un rétroviseur !
IMac Intel Core i3 3.2 GHz - RAM 12 GB - OS 10.10.3
Skype 7.8.391
Logitech usb headset or Jabra 250 bt

Similar Messages

  • Skype Credit Auto-recharge has been cancelled

    Dear Skype,
                    I have an incident yesterday, my skype a/c : suddenly can’t auto recharge, and the auto recharge has been cancelled, the last auto recharge is 23Nov13, we receive the email as below, but for point two, I try recharge the credit manually, it success, attached the success email as attachment , and for point one, I haven’t cancel or modify any configuration over several months, Please help to find out what problem make this fault ASAP and prevent it happen again, thank you.
    From: Skype [mailto:[email protected]]
    Sent: Monday, December 02, 2013 5:05 PM
    To: IT Dept - Skype - Distribution List
    Subject: Auto-recharge has been cancelled
    This is an automated email, please don’t reply.
    Hello [Redacted for privacy],
    Auto-recharge has been cancelled
    This email confirms that Auto-recharge has been cancelled for the Skype Manager called [Redacted for privacy].
    Possible reasons why Auto-recharge was cancelled are:
    1. You cancelled Auto-recharge yourself.
    2. The credit card you use for Auto-recharge payments has expired.
    3. You are using PayPal for your Auto-recharge payments and either the credit card linked with your PayPal account is no longer valid (for example, it has expired), or you have cancelled your billing agreement with Skype on the PayPal website.
    Talk soon,
    The people at Skype
    Lost Password · Account Settings · Help · Terms of Use · Privacy
    Getting help for Skype
    While you cannot reply to this email, you can contact us through our help section for assistance.
    You can also visit our forums.
    Protect Your Password
    Skype staff will NEVER ask you for your password via email. The only places you are asked for your password are when you sign in to Skype or on our website if you want to buy something or check your account. You will always sign in via a secure connection, and we ask you to ensure that the address in your browser begins exactly like this https://secure.skype.com It should also show a little padlock symbol to indicate the secure connection.
    Be alert to emails that request account information or urgent action. Be cautious of websites with irregular addresses or those that offer unofficial Skype downloads. Security updates and product upgrades are made available at www.skype.com or using the client's upgrade function.
    © 2003-2013 Skype and/or Microsoft. The Skype name, associated trademarks and logos and the "S" logo are trademarks of Skype or related entities.
    Skype Communications S.a.r.l. 23-29 Rives de Clausen, L-2165 Luxembourg.
    First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this.  Thanks!

    Hi, and welcome to the Community,
    This is one of those sets of issues which can be resolved only by contacting Skype Customer Service directly to enquire why the change was effected.  We here in the Community do not have access to Skype account or Skype Manager account details.  As a proactive measure, I would change all Skype account and payment method account passwords immediately if this has not already been done.
    Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail.
    If you are a Skype Premium or other eligible customer, you will be routed to start an instant message chat session with a Customer Service agent.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • How do I request a refund for Itunes Match?

    I purchased Itunes Match, within 12 hours I wanted a refund. All of my music started to have wrong album art. I would play a song, but a completely different song started playing. In order to fix it, I had to delete all of my music and load from a backup, restore my iphone, etc... Needlesstosay, frusterated... I think Itunes Match will someday be a great product, but until that day. I am fine with manually syncing.
    I tried clicking on "Report a Problem" in my Itunes account, but it only takes me to a help guide on Apple's website. I cannot figure out how to request a refund for this. I feel like I paid Apple $25 to screw up my music.
    Any help is appreciated!

    It's NOT in beta any longer. I was a dev using it in beta and it was actually a better service then.
    I used Match all summer long and bragged to my friends about how awesome this was going to be.
    I paid for my subscription during the beta. I loved it.
    Then this. My friends now think I'm insane.
    I tell you, if there was ever an instance where my non-Apple friends thought I was hyping something JUST because it was Apple, this was that time.
    They are all on Google Music now, listening to their music on their phones, and I'm still locked out of my f*cking account because my son accidentally logged me off while Match was connected.
    So I'm stuck for 90 days not being able to use a service I've already paid for.
    This isn't a beta. This is a cluster f*ck.

  • How do I request a refund for purchased apps?

    I'm trying to request a refund for a purchased app.  Tried for the last 2 hours just to get help answering questions to no avail.  Getting extremely frustrated.

    http://www.apple.com/support/itunes/contact/

  • HT201304 How do I request a refund for "Refund for In-App Purchases made by a minor"? I received an email on this with a link that takes me into a loop with no request form to fill out as the email states. :(

    How do I request a refund for "Refund for In-App Purchases made by a minor"? I received an email on this with a link that takes me into a loop with no request form to fill out as the email states.

    Did you do this
    How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    or maybe
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    or the general place
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57

  • How do I request a refund for a cloud storage upgrade

    How do I request a refund from Apple for a cloud downgrade

    All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    Have you now turned off the automatic renewal ? If not then there are instructions for managing and stopping auto-renewing subscriptions here : http://support.apple.com/kb/HT4098

  • HT201304 Where is the form to request the "refund for in-app purchases made by a minor?

    Where is the refund request form located on your website. I am looking for the "Refund for in-app purchases made by a minor"

    How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    In th furuter set the Restrictions that prevent in-app purchases
    Also you can try:
    https://getsupport.apple.com/ServiceOptionAction.do

  • How do I request a refund for a movie after receiving the "An error occurred loading this content. try again later." error?

    I watched the first 11 minutes of a movie, paused and then when I tried to play again recieved the error - An error occurred loading this content. try again later.  No amount of retrying later fixed the problem.  I will not be able to finish watching the movie within the required 24hour window so would like to request a refund.  Can anyone provide any guidance on how I go about that?  Thanks.

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT4847 What phone number to call to request a refund for iCloud storage within 15 days?

    need a phone number to call Apple to request a refund - thanks

    Contact AppleCare support at 800-694-7466, and tell them you want to get your icloud storage fee refunded.  The Advisors should be able to help with that.

  • HT1933 how do i request a refund for unauthorized in-app purchases?

    I would like to get a refund for unauthorized in-app purchases on my account.  when i follow the instructions for reporting a problem and click on report a problem itunes takes me to its how to report an issue page which doesn't give any instructions for reporting in-app purchase problems.  does anyone know how to get a refund for unauthorized in-app purchases?
    thanks.

    Contact the developer of the app.

  • Where do I request a refund for an app I purchased?

    Where do I submit my request for a refund?

    I dont think you can. Your only option is to do a chargeback from your credit card company.. IF apple allows it.

  • How do I request a refund for a purchase my daughter made on my phone?

    there was a charge that was brought up while I was on the phone with apple support tonight and I wasn't able to be on the phone Lon enough to go over it with her tonight and i need to get it removed how do I do that?

    Click here and ask the iTunes Store staff for a refund. If a credit card got charged, you can also contact the card's issuer and dispute it.
    (126106)

  • HT4009 I can't seem to find a place to request a refund for app purchased from the iTunes store.  Can anyone help?

    I downloaded an app and tried to make an in-app purchase.  When I did so, the app said it could not finish the transaction, but it didn't say why.  However, I got a statement from iTunes and see that I have been charged for the in-app purchase for the service, even though the app itself still says I have not subscribed.  Does anyone know how I get a refund?
    Any help you can provide would be greatly appreciated.
    Thanks.
    Michelle

    Thanks!  I'll try it.  I didn't know you could just contact support.
    Michelle

  • HT4759 How does one request a refund for an iCloud account you don't want. There seems to be no easy way of doing so unless I pay 20 bucks to speak with someon

    I am a relatively new Apple user and I purchased an iCloud account in November and then another one in December, thinking that I needed an account for each of my devices (3).  When I found out this was the case I tried to reply to the email confirmation address for a refund and it came back as undeliverable. Tried to contact support but in order to talk to anybody I had to pay 20 dollars!! Why is it so hard to buy into it but oh so hard to get a refund?

    Here are the screenshots for what it's worth.
    Not sure why I can't post them in the original post.<br>
    <sub><b>Mod edit: See [https://bugzilla.mozilla.org/show_bug.cgi?id=718813 bug 718813]</b></sub>
    '''Again, when I set my DNS server to automatically detect the servers both problems disappear and I have no issues at all.'''
    IMO opendns is either doing this on purpose (unlikely) or they're under some sort of attack/being used to attack the specific torrent sites although I'm open to other explanations. I believe using the automatic setting for DNS is using my own ISP's DNS servers (which again, work fine... but still...)
    I'd rather not use Google's public DNS servers as Google is to commercial these days and I think there's potential privacy issues.
    '''Again I have changed the setting for DNS servers back and forth several times to duplicate/verify the issue(s)... and the issues only happen with the opendns servers.'''

  • HT4009 how do i request a refund for an in-app purchase made by mistake from my kid?

    my son inadvertenlty downloaded an in-app purchased for 49.99.  How can i get a refund or is that possible?  thanks

    That is generally not possible as Apple is clear that all sales are final...however, some have succeeded in working with customer service so give it a try: http://www.apple.com/contact
    Try and see what happens.

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