Requested end date must be later than requested start date
Hi,
I am getting an error after the creating the support ticket as "Requested end date must be later than requested start date".
Please advise the solution.
Regards,
Rajesh Kumar.R
Hi Raj,
If you look for this message in DEBUG, youu2019ll find, that it is raised in functional module CRM_DATES_SERVICE_IR. That FM is called if your date type equals to constants GC_APPOINTMENT_TYPE-SRV_CUST_BEG (SRV_CUST_BEG) or GC_APPOINTMENT_TYPE-SRV_CUST_END (SRV_CUST_END).
So, I can say that itu2019s some kind of standard check inside CRM core, and you canu2019t turn it off.
And the workaround variants are listed earlier:
- You can fill the date SRV_CUST_END with some rule as Mohammed has suggested (even with dumb ISM_INFINITE which will put 31.12.9999 and it will be obvious that user didnu2019t change it)
- You can move to Z* date types, like you said, and checku2019s wonu2019t run
- And finally, you can try to delete this error message using BADI method CRM_APPT_CHECK_DEPENDENCIES, CRM_APPOINTMENT_BADI (as I remember it runs after this standard check). But I wouldnu2019t recommend doing it, because CRM_DATES_SERVICE_IR could be called not only in this moment and errors could appear in random placesu2026
Best Regards,
Vadim Shmarin
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