Rescue and recovery files prompt issues

Hi all, I want to ask if there is a method to config rescue and recovery so it will automatically skip/retry files when it ran into trouble backing up?
At the moment R & R prompt me every time it tries to backup a file and failed. It gives me option to skip or retry backing up, that is fine with me other than the fact that I run my backup mostly at night expecting to have it done when I wake up so I can take my laptop to work. Now most of the times I have to cancel it when I woke up (because it is still at 2% or something) and I just do not have time to sit and go through all the prompts it has.
I have search the forum and there was a similar post last year when someone suggest to keep all those files in exclude list. This might work given time but it will takes me hours to sit through all the prompts and copy all the files names manually before I can try this solution. I wonder if there is a configuration file somewhere where I can instruct R & R to automatically skip/retry in this situation?
Thanks!

The school probably loaded a custom opertaing system image which most likely does not include the restore partition.
You will need to find a set of recovery discs if you want a factory image. Alternatively, You can load plain windows if you find an OEM install cd and use the product key number on the COA sticker located on the bottom of your Thinkpad. The drivers download from here.
T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.
T400 2765-T7U Windows 7
Registered Linux User #160145
FYI: I am not employed by Lenovo

Similar Messages

Rescue and Recovery "File is in use and can't be copied" errors - T61 - WXP

Hi and thanks -
When Rescue and recovery backs up, I frequently get the error message, "This file is in use and can't be backed up. Close all programs and try again" [my paraphrase].
Here is everything I have tried:
Restarting Windows and backing up "clean" - I have also attempted doing a "Clean boot" by stopping all services in "msconfig". - still got many of the error messages.
Starting in Safe mode - Rescue and restore doesn't work at all
Starting up in "ThinkVantage" and doing a backup from there - Rescue and restore will restore from a previous copy, but will not back up.
This backup error has gone on ever since I bought this macine used in January 2011, and I have never cared much. But recently the machine had a "fatal error", and all of the backups were useless. I had to comletely restore the machine to factory settings, which means I had to re-load all of my data and programs - an arduous task. I do not want to meet this same fate again.
Can you help me?
Thanks!
Solved!
Go to Solution.

Have you tried running a backup with your virus scanner / internet security software turned off? Sometimes these software can "hang" on files or folders with the intent to protect them and therefore prevent them being read
Before attempting the above please ensure your system has no Internet access
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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T61 - Rescue and Recovery - USB Drive issues

Ran into disk space issues with RnR on my C: since I was not manually using RnR and have other back-up tools, I uninstalled RnR. A few weeks later, I re-installed the latest RnR version as I now have possesion on a USB Western Digital drive. I then ran RnR to the USB drive. Here is the problem:
The USB drive now has a new drive name and letter desigation, from drive G: to drive Y: The real killer is that I had other files on drive G:
Looking at the drive size, it appears that ALL files are still on the USB drive.
Question: How do I get the drive to be recognized as drive G:? How do I get access to the files that were on that drive? Would un-installing RnR set the drive back to C: and provide access to my files?
Note: There was no warnings during the back-up that any of this would happen. I can't find any warnings or descriptions in the manuals either.

Question: How do I get the drive to be recognized as drive G:? How do I get access to the files that were on that drive? Would un-installing RnR set the drive back to C: and provide access to my files?
Vista - start - computer - right click - manage - (if uac on, accept) - disk management - select the disk- right click and you are given the oportunity to change the drive map (i don't know if that helps)
http://www.vistax64.com/general-discussion/207130-external-usb-floppy-change-drive-letter-b.html
http://www.vistax64.com/general-discussion/198291-drive-letters-taking-control.html
hope that helps

Restore X201 from Rescue and Recovery file says it will take 6 days complete

Hi,
I had a malware issue that messed up my firewall (McAfee) and so I decided to restore from a RnR file. The file is located on my home network drive so I connnected via ethernet cable and initiated the full restore of the file. I'm running an X201 with Win7 64bit.
I started the restore last night before I went to bed. This morning I checked on it and it was had the progress bar showing and the estimated time remaining. It said it was restoring partition "1 of 2", approx 5% complete, with approx 8800 minutes remaining. 12 hours later, it has approx 8200 minutes remaining. Yep, about 6 days.
I've done a restore before but only back to factory settings. This 6 day restore can't be normal.
What does the RnR file contain? Does it only take an image of the user partition of the drive or does it also take an image of the system partition (Q? What if I forced the laptop to power down and restarted the restore process? Will I nuke the system? Or can I recover from that with my RnR file?
Any suggestions?
Thanks.

Additional comments. If have home computer 1 and computer 2, does backup to Network imply you have a /RRbackups folder on computer 1, which is a backup of computer 2?
If computer 1 has RNR installed, maybe you can copy backups to another medium(cd/dvd). /RRbackups would have to reside on the local(C) drive of computer 1. Then you can REFESH computer 2 from the backup medium, avoiding ethernet issues.
If backup of computer 2 is on computer 1, you can reach in and restore single files which you might Love. Glad you
had your DATA backed up via other means!!
You mentioned restore of 1 of 2 paritions. Lots of debate lately about the System Reserve partition used by bitlocker.
Do you have a windows 7 which supports bitlocker? (ie, windows ultimate, professional).
After you get your Factory reset calmed down, could you post a diskmanagement screen of your partitions? I did a clean install of windows 7, so only have 1 partition. If you bought a Lenovo with win7, you got win 7, win re and RNR factory reset partition. If RNR takes a base backup C drive, maybe Factory partition, maybe a bitlocker partition are backed up.
Depending on which options your choose for RNR standalone restore (6 days), you choose base, 3 weeks ago incremental, etc.
If you interrupt the restore of any of the above C drive is trash(brick). You made the correct decision to do factory reset.
If you love your base backup, you can tell RNR standalone to start there. IF you astro exit out of a incremental backup restore, wax. Go back to base. So you astro out of the incremental restore!. Simple, do the base restore, then come back and do the incremental restore.

Rescue and Recovery Files to a different machine

I have used R&R weekly to back up my system (Lenovo 3000-N100 0768-2CU, WinXP 32-bit) to an external USB HDD. My BIOS chip set died, and now I am wondering if I can recover only my files to another machine.
I don't want to install the full blown Lenovo system to another set of hardware. I only want to get the individual files (office documents, PDFs, etc...) and copy the files to another existing system.
It seems that this is not possible, because the R&R program saves everything as compressed, binary data. Is this correct? Is there anything I can do?
Thank you very much for any help or advice you can provide.

You can use a USB enclosure for the hard drive to access your personal data.
I don't know if it's possible to extract data from the R&R backups.
\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

Rescue and Recovery 4 DOES NOT RESCUE/COPY LARGE FILES?!

Hello all,
Thank you in advanced for helping me out/any helpful advice you may have.
System:
Windows XP Professional
T61
4 GB RAM
2.50 Ghz Dual Core Intel Processor
120 GB Hard Drive
140m nVidia Quadro video card (256 MB available memory I believe)
Problem Summary:
I ran into the unlucky computer problem of having a Microsoft.net framework addon for Firefox 3.5.3 result in a fatal interaction leaving me unable to boot up in both safe and normal mode. If you do have this addon, please uninstall it NOW, so that it does not happen to you. There is no current fix or patch for it as far as I know. Luckily, I have the (formerly) fantastic Rescue and Recovery 4 to backup my files and fix things.
So in sequence of what I did:
Tried several different attempts to fix problem to no avail (via google searches on the Rescue and Recovery Browser)
Decided that it would be best to just reformat the drive and start a clean install.
I had not done a real back up recently (several months due to my own carelessness and being busy).
I chose to do a full factory restore using the 'Rescue My Files' option, since I had never done a backup using the included Lenovo Software, I usually just ran my own manual ones in Windows.
To be on the safe side, I just decided to transfer my entire hard drive directory 'C:' to my 500 GB External Western Digital Hard Drive. I know I didn't really NEED all the files (like program files I would just need to reinstall anyway). I just wanted to return my computer to how it was as fast as possible.
Rescue and Recovery registered as copying all my data (rougly 50-60 GB) of data to my external USB Hard Drive.
I then unplugged my External USB Drive From the computer once it said it was complete. Rescue and Recovery proceeds with the factory restore.
Things are going well, factory restore is successful, no problems yet.
Once Windows was functional again and I had remade my usernames and settings just as it was before the crash, I plugged in my External HD again to restore my files.
Every file that I copied was there EXCEPT FOR MY MOST IMPORTANT ONES. It appears the directory, 'C:\Documents and Settings\Justin\My Documents'
AND
'C:\Documents and Settings\Justin\Desktop'
DID NOT COPY. I DID A DOUBLE CHECK, and the program said that all files had transferred successfully and I saw the directories on the USB Hard Drive in the Rescue and Recovery View. (I did not do a double check on another windows computer with my USB Hard Drive, however as I did not have access to one at the time and I was trusting in the Lenovo software, which did actually manage to rescue all the files, except for my most important ones.)
Is there anyway way that:
That because these files were so large (probably account for 50% of all data copied to my external USB Drive or 10-15 GB a piece), that the Rescue and Recovery file simply "passed over them"? The other files appeared to copy perfectly fine.
There was an error with the program, like a file size limit cap that Rescue and Recovery cannot surpass so they were just skipped over?
My own carelessness? Are all the root files not selected when you choose the entire 'C:' Drive as a directory? I did just choose to copy/rescue the entire 'C:' Drive and everything else (besides my two most important files) seemed to copy over so I do not beleive that this is the case.
I did not individually, select each file in the 'C:\Documents and Settings' because I assumed that it would select each of the root files within it. (Is that not the case?)
That the files are 'hiding' somewhere due to their large size?
Most importantly of all:
IS THERE ANYWAY THAT I CAN RECOVER MY DATA? There is about 2 years worth of photos, music, documents, etc. that I would like to have back that I do not have a recent back up of.
If anything, does anyone know WHY this happened? It was my understanding that Lenovo Rescue and Recovery was some of the best software for emergency crashes out there. And now it has failed me miserably. I'd at least like to know why it happened so that I may not repeat my mistake (or put too much faith in Lenovo) for the future.
I've run some data recovery software but I know it will not recovery all the files that I once had in their state before my hard drive was reformatted back to factory settings.
Thank you,
-nofeet3
Justin

Hello , and ARGH !
I AM HAVING THE EXACT SAME PROBLEM RIGHT NOW !
If anybody could help this would really be appreciated .
Here is the story
Lenovo SL500
Windows XP SP3 I think
Specs maybe not too important
My computer has some corrupted file and will not boot in normal or safe mode . When I try to do either , it starts booting , but before it finishes the load-up-windows screen , it displays an error message which says
" lsass.exe - System Error
the endpoint format is invalid "
and then goes no further , and the machine simply restarts itself again and would do this indefinitely if I didn't stop it .
SO when it starts booting and shows the Lenovo Logo , I press the Lenovo Help/Tool Button to enter Rescue and Recovery [not sure what version it is , I cannot find information within it] and it gives me the option to Rescue files before recovering the system . I have the same problem as Nofeet3.
It rescues all the small files
BUT WILL NOT RESCUE ANY OF MY IMPORTANT FILES
CERTAINLY IT DOES NOT RESCUE ANYTHING BIG [or bigger than roughly 2mb]
It rescues picture files BUT WILL NOT RESCUE MUSIC FILES !!
It may not even rescue bigger picture files , but I haven't noticed any pictures it has not copied since I can't go through ALL my picture files to see exactly what it has / hasn't copied.
However , not a single music file is copied.
It will NOT show up on the hard drive . What is strange , is when I try to plug the hard drive back in to try and copy the music files again , as I tried it a few times , it asks me if I would like to Write these files over the files already there , as though it has already copied. I check the hard disk , and these fils have definitely NOT copied onto the Disk . They are nowhere to be found .
I don't think the files are hiding , but if they are , maybe somebody could tell me where.
I suspect though that Rescue and Recovery has "recorded" the files as having been copied , some kind of record , EVEN THOUGH THEY HAVEN'T !! Or if they have , they are absolutely invisible . WEIRD !
nofeet3
It is NOT because you selected the whole C drive , and is not due to any carelessness on your part. I have selected all files individually , and have tried time and time and time again , when I plug the ext hard drive into my other laptop to see if the files copy , they don't . I have tried this over and over and over again desperately all today , it is not working , even going so far as to select individual files rather than bigger directories to try and transfer in smaller in smaller batches ,just in case it couldn't handle large transfers all at once . That is not the case either . It just simply will not transfer files roughly bigger than 2mb . NO MUSIC !! THIS IS VERY FRUSTRATING !!
I am not sure at present whether this program can rightly be called "Rescue and Recover". It is one of the main reasons I selected Lenovo , and this is not a good demonstration of it's abilites at all .
PLEASE HELP ME !!
ANY HELP WOULD BE HIGHLY APPRECIATED !!
Thanks so much in advance for any help anybody can give , and best regards ,
Carl .

T43 rescue and recovery process failure

Hello,
I have an old T43 which I use for knockabout work in the garage and shop. It was getting pretty slow and suffering from registry bloat, so I backed up my files to a usb HDD and booted up to the Rescue and Recovery CD from the factory set, (boot disk, disks 1-6 and the supplemental disk).
I selected the restore to factory option, and it proceeded as expected. It then asked for the supplemental disk if I had it, and then very quickly asked for disk 1. The product recovery portion started and then rather quickly threw an error dialog saying, "An internal error has caused this process to fail". When I click OK it throws a second error, "Couldn't find a service partition! You must restart the process."
From here it just kind of goes in circles, asking for the supplemental disk, then disk 1, and then fails again. I also tried rebooting and it did the same thing.
I then tried reinserting the boot CD and selected "Rescue Files", and "Choose which files to rescue from the current contents" just to see what is actually there now. It rather effectively destroyed everything on both drives, and now all there is to be found on C are the rescue and recovery files. There was a service partition there before, D drive which is now gone. I'm not sure at what stage of the process it was meant to recreate that partition but it failed to do so.
I'm rather perplexed because I know I used these CDs once in the past to do this job and they worked fine. Have I missed some step? It's a little frustrating because I've gone from a working (albeit slow) system to now a brick
Could anyone suggest a next step to take?
Thanks!
Solved!
Go to Solution.

Alrighty, I had an ah ha moment. I decided to give up and try the R&R again from the start. It appears that if you have an external monitor connected, for some reason after the CD read portion and restart, the monitor goes black after about 5 minutes of the preinstall script running. Not sure why exactly, but it did it both times. The first time I mistakenly thought it had completed and rebooted. This time I just let it sit there and after about another 10 minutes video returned and it came back up in a visual environment. By the time it completed all drivers were loaded. Now I just have to decide whether I should bother upgrading any of them, lest I end up back in the same position again

Issues with a T61 harddisk, UNMOUNTABLE_BOOT_VOLUME, cannot also get in the Rescue and Recovery

Dear Lenovo Support Community,
I have a T61 with XP pro on it. This is the history of my harddisk problems with it:
(the harddisk is HDD0 Fujitsu MHW21160BJ G1 and everything in laptop (HW and SW) are same as the factory sold one)
1. Unfortunately I had not made any recovery cd/dvd when the computer was healthy
2. Some time ago, after a crash, and during the chkdsk in the following boot up, harddisk showed 12kb bad sector
3. Due to more crashes and not being able to login once, went to rescue & recovery and only recovered OS to an old and healthy state. Kept my data, lost all the new programs installed but got the OS fine and running. --> I guess the bad thing that may have happened is that recovered OS may have used those bad sectors as well, but this is just a guess.
4. Problems, slow downs, the 12kb bad sector, issues kept coming back every couple or few weeks. Repeated the rescue and recovery OS installations another two times.
5. Few days ago, all was good, but needed to restart, but this time a blue screen came up with UNMOUNTABLE_BOOT_VOLUME. This screen comes up even if I try to go into safe mode, with networking, or even with only DOS prompt.
6. Tried to go to rescue and recovery (version 4), it took a really long time and was telling me that something wrong with the file \minit\setupapi.log and after a long long time that it got in the page for rescue and recovery, it was not doing anything by clicking on any of the buttons.
7. Took the hard out, connected it through an external enclosure to another computer, the main drive could not be read at all, I/O error, not distinguishable.
8. But the SERVICE drive was understood and I could even run chkdsk /F F:\ on it and it repaired the file mentioned above (\minit\setupapi.log).
9. Put the hard back into T61, went to rescue & recovery, this time the error on the file was not showing up, but since the step #8, I have not been able to get pass the initial screen of rescue & recovery. It doesn't go in at all.
10. Found it through Google search, the famous post on this forum about fixing the Master Boot Record. Got the little program, burned on a CD, went through all of its steps, finished as described in the famous thread, but I am not sure if it has been any help to me so far.
11. In few other occasions, connected the hard through the external enclosure to another computer and found online and used programs like Disk Doctors Windows Recovery Data and EASEUS Data Recovery Wizard and was able to just read inside both NTFS main disk and FAT32 service disk (windows can also read the service disk but cannot read the main disk). Using the free version of EASEUS, I could even read and save my personal data since my last backup, so I am good to even format the T61 hard but still I don't want to give up on that.
12. While the lenovo harddisk is in it, in a restart went to BIOS (F1) and ran the harddisk diagnosis, It said: "Pass: Controller Diag, Error code 0000: Read verification failed". And after the "Test complete", it gave a red message in the middle of screen that "<<< An error was found. Call for service >>>"
13. As mentioned in #1, I don't have Lenovo's recovery Windows XP CD(s) for T61, but I have some other windows xp installation CD's, I thought I can put them in CD drive, boot up from CD, and try to recover or repair the windows, It seems that they tell me there is no harddisk in your computer!! When I press "R" to go to recovery console, it tells me: "Setup did not find any hard drives installed in your computer."
My questions for dear members of this forum are:
1. Can I recover my T61 harddisk with the above description? It is being read nicely with the recovery programs, so it should have not been damaged seriously. Please guide me to other things that I can try?
2. I can see and read the Service part of the drive from Windows (no recovery program needed) while connecting the drive through external enclosure to another computer. Can I run a program from the Service part of disk and make those T61 Recovery CD and DVD?
3. If I purchase the Recovery CD(s) from Lenovo, would they be doing any magic or help in my case described above?
4. Can I make recovery CD(s) from another T61 laptop and use them for mine?
Thanks all for reading my long post and helping me. God Bless.
Best Regards,
AL_K

Step One: Install windows
Step Two: run system update
Step Three: Your done (optionally have a beer and relax)
Sorry, step three was a bit of humor I added.
Actually these recovery CDs were produced before the first T61 was made, probably in 2006. The T61 line was replaced in 2008.
You can activate with the code on your COA, I've done it many times, just make sure you do a full (new) installation, not an upgrade, from an oem disc.
If you do end up using the original product recovery disc set, your steps are more like this...
1. Install disc one... wait 30-60mins
2. Install disc two... wait 30-60mins
3. Install disc three... wait 30-60mins
4. Install disc four... wait 30-60mins
5. Install disc five... wait 30-60mins
6. Install disc six... wait 30-60mins
7. Install disc seven... wait 30-60mins
8. Install disc eight... wait 30-60mins
9. download latest service pack for windows and install (over an hour)
10. Install (replace old version) system update and run.
11. go to windows update and update several years worth of patches and hotfixes. (1-4 hours)
12. kick back and have a warm beer and cold pizza, if there is any left after I finished hours ago and celibrated already.
Also, after going through all that, you've not only installed windows, then replaced nearly the entire operating system, but you've also used valuable harddisc space to make several redundant copies of the outdated files, drivers and apps.
Please understand, I'm not saying the recovery discs are a bad design, they work great, and back in 2006-7-8-9 I'd happily go through all that work, but today all the stuff on them is to old so it's futile to go through all that. It would be really nice if Lenovo updated the install discs, and we could download the latest version to use, but they basically just leave them untouched after the model line is released, so nothing on that disc is newer then about 2006.
I'll also add that both George and I have done this well over 100 times each, so we wouldn't be suggesting this if it wasn't the best option, but in the end you'll have a working system no matter which route you take to get there, so the only question to ask yourself is...
Do you like your beer cold and your pizza hot
Good luck, and enjoy your endeavours
ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 4gb ram...ThinkPad A-31 (1.9ghz P4 1.5gb ram)

Rescue and Recovery 4.0 on t43: can't access rescued files in Windows

Strange issue. My hard drive had a serious problem and I had to replace it. Before I did, I ran a rescue files operation, which apparently completed successfully. The problem is, my Documents and Settings folder does not appear in Windows or in DOS. If I run rescue and recovery from the USB recovery media, I can see the folders and all the files in Documents and Settings, and even open some of them using the internal browser. But when I start windows and open the hard drive, all of the other files (Windows, Program files etc) and folders are there, but Documents and Settings is not visible. Ditto for browsing using the command prompt. Really strange. As of now, I cannot recover my documents to my new hard drive. What should I do?

I had this same problem with my rescued Music folder in Vista SP1. Just figured it out!
Go into "Folder Options" in the Control Panel in XP or Vista (should be the same. Use Classic View) and uncheck "Hide Protected Operating System Files". This shows System files and folders.
Head to wherever you rescued those elusive files to.
Since I rescued the Music folder to my USB external drive, the folder F:/Users/Music so on and so forth, is now visible. The simplest way to get these files onto your desktop, Documents, etc (since you can't make them not hidden), is to simply copy the entire folder.
I suggest heading back to Folder Options and checking "Hide Protected Operating System Files" again. Don't want to accidentally delete something you don't want to!
Problem solved! I hope this helps! I just finished copying the files as i wrote this, and can confirm it works for me. Let me know how it goes for you!
Ryan
update: You will need to keep the "Hide Protected Operating System Files" unchecked until you have finished working with the files. To change the files/folders to "not hidden" check out this post: http://www.winvistaclub.com/forum/windows-vista-tips-tutorials/20554-create-super-hidden-system-fold...
You can only go one file/folder at a time. But for ALL 3,000+ music files in F:\Users\Ryan\Music\iTunes.... I only had to unhide Users, Ryan, and Music so it wasn't so bad.
Message Edited by manunited518 on 12-24-2008 09:22 PM

How to restore backed up files after I used Rescue and Recovery

Hi there lenovo community,
so I'm struggling to find a solution on how to open these files right here:
Link to image
First of all, the program I used to back up my hard drive was the Rescue and Recovery that my lenovo desktop came with. I used an external hard drive (WD My Passport, specifically) to back up my old hard drive. The problem that I'm facing right now is how I can open these files, they seem to be not working with any of the option programs the "open with" thingy offers me. If anyone knows an easy solution for this please please respond to me immediately.. I would really really appreciate it. I have important documents there.
Thanks,
Enrico
Moderator note: large image(s) converted to link(s): About Posting Pictures In The Forums

Hello CP101, It seems this file extention is a priority file format.
Here is a link that has some information on how to resolve the issue.
I would suggest reading all the suggestions, as some have different methods for resolving this issue.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

Error 25011. A file required to install the Rescue and Recovery environment could not be located

Hello everybody,
May I have your help and support on this error I faced with in installing the new Rescue and Recovery Version 4.5
"Error 25011. A file required to install the Rescue and Recovery environment could not be located. This setup cannot proceed. Make sure that the correct .tv.t file is located in the same as this setup package and restart this setup."
Awaiting,
Thanks
Hossein

heya,
I hope you managed to sort your issue out.
It's namely mentioned here - http://www-307.ibm.com/pc/support/site.wss/MIGR-69170.html
cheers
norbs

Rescue and Recovery, restoring files from a vista system to a new Windows 7 system.

I had been using rescue and recovery to back up the system on my Thinkpad X300, up until a few months ago. The OS was vista, and I have since upgraded to Windows 7. Yesterday, my laptop was stolen, and have lost a good amount of important data. Before I go shelling out $$$ for a new thinkpad, My question is, will I be able to use Rescue and Recovery on a Windows 7 system for files that were backed up on a system running vista?

mottowa2, welcome to the forum,
sorry to hear your ThinkPad was stolen, not a nice thing to happen
I think the important factor is how / where you have saved your R&R backups. I'm guessing you copied them to other media?
On the download site for R&R v.4.3, which is only compatible with W7, it states;
If you want to retain the ability to restore from backups created with a previous version of Rescue and Recovery, you must create a copy of your backup files on bootable, external recovery media before installing the latest version.
To archive your backups, complete the following procedure:
From the Rescue and Recovery main screen, click Backup, and then select Copy backups from hard drive from the drop-down list.
Select the medium you want to save your backup files to by clicking the appropriate radio button. The backup files that will be copied are listed on the user interface.
Click OK to continue
2. You will need blank removable media when copying backups from the hard drive to CD or DVD. Make sure that you label each disc as it is created, and that you store them together in a safe place.
Note: You will be prompted to make the external media bootable at the beginning of the process.
I believe, and sincerely hope, that all may not be lost.
Let us know
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Rescue and Recovery -- Error 25011. A file required to install could not be located.

I have 2613CTO T60 with WinXP Pro SP3 and IE8.
RnR v4.21 is installed on my system.
I have downloaded this RnR v4.23 installation package -
tvtrnr423_017en.exe 227,523,448 (English) Rescue and Recovery 4.23 for Windows XP
but when trying to install an error occured with the following message:
Product: Rescue and Recovery -- Error 25011.A file required to install the Rescue and Recovery environment could not be located. This setup cannot proceed. Make sure that the correct .tvt file is located in the same folder as this setup package and restart this setup.
I also wanted to download this file to try installation again, but it missed indeed!
Moderator edit: Matched subject to question.

Download the full install file including all supported languages (449MB) instead of files by language. It worked for me.
SAP Specialist

Rescue and Recovery Issues!

Hello All,
I purchased a T60p about a year and a half ago along with the 3yr. extended warranty. I have been trying to recover a saved backup on my hard disk since I have had some problems with Windows but have run into a serious problem. I have tried to restore from rescue and recovery but keep getting a password entry dialog box. I didn't set one up since I've owned the computer and this is confirmed by the dialog box that states for me to set one up and try again. I even tryed to use the "forgot password" option and it still sends me around in circles for a password entry. I have contacted customer service several times and got a set of rescue and recovery discs to set it up to factory state but the password thing still comes up on bootup even from the CD. The last suggestion from customer service was to purchase a SATA drive-to-USB cable to back up the data to another computer. But other than seeing the contents of the drive directories I cannot back it up (probably a protected partition). I am at a loss here and was wondering if anyone could help.
The files on this hard drive are vital for me to recover as they contain lots of personal pictures of family (some now gone), CAD work, as well as other irreplaceable info.
Can anyone suggest a course of action? Is there a service that can retrieve the data? I have no problem reloading the applications I just need the data files.
Couple of questions:
Why can't I reinstall Windows from the discs sent to me from Lenovo (only the R&R disc is bootable)?
Can I reinstall Windows on the drive without loosing the data on the R & R partition?
Please Help!
Nemo
Message Edited by Nemo on 09-04-2008 05:07 PM
Lenovo Type 8743-CTO Built in 2007 w/ 3 yr. Extended Warranty

Hi Nemo,
My questions may be totally irrelevant, but I'm going to ask them anyway. Just in case.
Some versions of R&R, when launched, would ask if you want to set a password or protect the backups with your windows password. As you don't mention having tried your windows log-in password, if you have / had one, have you tried using it or, if set up, the default admin account password?
Also what about the good old enter key i.e. no password, or trying "admin"?
Andy ______________________________________
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PepperonI blog

Rescue and recovery issue

Within past 24 hours, several complaints about previously stable t60's running Win XP Pro--On startup, hibernation icon is lit and rescue and recovery box displays with only a Yes and No box, no title bar- (Click YES and a restore commences). Conflict with a new Win patch or known issue? Are we unique?

I can't give great detail as to specifics as I have just recently took over this network. I can add a 4th machine to the list now as of today. I can restore back to the original backup from when the machine was initially installed and still get this malware. i'm going to be replacing a machine in the next few days that has no detectable malware or other issues now. I'm going to restore a backup on it and see what happens.
I guess this will be a pretty good test. If a restore on this otherwise ok machine comes back clean I know I am crazy. If it has this malware in it, then I know there is a problem for sure. I'll post back here witht he results.

Rescue and recovery files prompt issues

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