Retrieving Creative System Information and Software Autoupdate Iss

Hello,
I've been having a problem with a few things in my X-Fi Platinum software.
First when I attempt to retrieve the System Information using the Creative tool, I get an MS error report stating a problem with ctsi.exe and as such I've been unable to send proper information to tech support, so I'm attempting here.
Second whenever I attempt the Software Autoupdate I get another MS error report and the program closes down stating a problem with iexplore.exe . I get as far as installing the Acti've X controls, but shortly after installation the error report pops up and my browser closes down. I've attempted to remove the Acti've X controls and reinstall it but to no avail. I've un then reinstalled the software and drivers but with no hope towards this issue. I have reinstalled IE
These features were working for me on my last configuration, however after changing motherboards when the previous died, it has come to an abrupt end. The previous motherboard was an older version from the newly installed. I am unable to determine if this is a mobo issue as the only problem I have with this system is certain aspects of the sound cards' software, and the mobo is the only change that has been made.
My relevant system specs are as follows:
Motherboard: Asus P4P800 SE
CPU: 3.0 GHz Intel Pentium Prescott
RAM: Gb Kingston
Chipset: Intel 865PE, ICH5R
OS: Windows Media Center 2005 Edition
I have attempted a clean install of the operating system itself, installed all Windows updates aside from .NET Framework 2.0, and also reintalled Direct X.
I looked into other trouble threads with no solution found although there may seem to be Asus issues, the only difference is a slightly different model, (previous motherboard was an Asus P4P800X and everything ran fine with the Creative software). These are the only two features that are not working for me, every other aspect runs perfectly fine. On my previous configuration, there were a few critical updates installed, however when searching the downloads section, those same updates are not available there. MCE and XP I understand are almost hand in hand, but would rather not use the wrong firmware or drivers by any means.
I am at a loss, any help would be greatly appreciated including any relevant threads I may have overlooked. If any other information is needed to troubleshoot the issue, please let me know.
Thanks

You might just try reinstalling the drivers & software first, see this http://forums.creative.com/creativel...d=23573#M23573

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