Return order process in standard WM

I want to know about the return order process in standard warehouse management.
is anyone have pls send it to :
nainesh.islaniya at ril dot com
Also for HU(handling Unit Mgmt) return process?

Hi,
Va01: Create return order, it willbe having different order type
You can create the return order with reference to the sales order against which you want to create a return order or you can create it independently.
VL01N: Create delivery for the return order
VL02N: Post GR against the returns delivery.
VF01: Create the billing document for the same..
Hope this helps
Noopur

Similar Messages

How to Create a Return Order wrt a Standard Order using Inbound IDOC Orders

HI,
We have a scenario :
Standard Order - is exiting in System with 2 line items :
Item 10
Qty 20
Item 20
Qty 30
Is it possible create a Return Order With Reference to this standard order for Line Item 20 only using inbound IDOC Orders?
If yes what should be the mapping in the IDOC about the Standard Order, Item and QTY ?
Regards
Anurag

hi,
try using this bapi.
/AFS/BAPI_SALESORD_CREATEFDATA.
thanks,
satish

Serial number copy functionality when creating return orders from standards

Hi all,
Serial number is not copying when i create return order from the standard orders in below scenario.
I implemented one BADI for copying Serial number to Sales order when doing Post goods receipt.
So after doing inbound delivery and PGR, serial number is copied to the sales order but when i create return order with reference to the Standard order Serial number is not copying.
When i go VA02 for standard order and selecting the technical objects then if i create the return order serial number is copying.
Please help me in the above issue.
I used the following logic to copy serial number from inbound delivery PGR.
UPDATING THE SERIAL NUMBER TO THE RESPECTINVE SALES ORDER LINE ITEMS
            CALL FUNCTION 'SERNR_ADD_TO_AU'
              EXPORTING
                sernr                 = lwa_sernr-sernr
                profile               = 'NEOP'
                material              = lwa_mseg-matnr
                quantity              = 1
                document              = lwa_mseg-kdauf
                item                  = lwa_mseg-kdpos
                debitor               = lwa_mseg-kunnr
                vbtyp                 = 'C'
                sd_auart              = lv_auart
                sd_postyp             = lv_pstyv
              EXCEPTIONS
                konfigurations_error = 1
                serialnumber_errors   = 2
                serialnumber_warnings = 3
                OTHERS                = 4.
            IF sy-subrc = 0.
              CALL FUNCTION 'SERIAL_LISTE_POST_AU'.
            IF sy-subrc EQ 0.
              COMMIT WORK.
              WAIT UP TO 2 SECONDS.
            ENDIF.
Edited by: Rajesh Sanapala on Feb 16, 2009 12:48 PM

hi.
I have the same problem.
Can you please share how you solved it?
thank you
Bill

Return against Process Order

Hi Gurus
I have a problem while posting a return against process order. When I am returning the process order the order quantity is not coming into the unrestricted area and it is showing in the reserved area. Because of this other process orders are not picking the right batch. The process order is not closed.
Early response is highly appreciated.

I check the problem and found that the process order line has reopen once we post the return. I don't know why this is happening. Could anyone tell me the standard practise and process flow of process order return.

GTS Sales return order to be mapped under Import process/Declaration

Hi,
We have Sales return & return delivery process which needs to be mapped in GTS under Import process.
The standard GTS requires PO and Inbound delivery for Import process. Also we have a requirement to treat the return sales order and delivery under Inward processing with economic impact understanding. Also like to know the customs declaration process involved with inward processing.
I had thought of following option to meet the customer requirement.
1.Trigger the outbound IDOC from return sales order to GTS as Inbound PO ,similarly return delivery as Inbound delivery.
This would need complex developement.Function module development.
2.Can we map the Return sales order type doc and delivery doc with IMPORD instead EXPORD/EXPDLV
Please advise on the GTS scenario suitable for Returns sales process along with import declaration process.
Thanks in advance.
Regards,
Pramod

Hello Pramod,
Which version do you have? In the recent Support Pack levels for GTS 8.0, the SD Returns are already treated just the same as MM Inbound Deliveries. Of course you need to populate the "Preliminary Document" type & number in the FT header data. And, provided you clear the "safekeeping" using Transit processing or the BAdI, the GR then appears in the work-list for Declaration after Goods Receipt as expected.
Regards,
Dave

Returns third party order processing

explain process andsteps involved in returns third party order processing?

Dear Gopala,
officially the return process is not supported by standard SAP ERP system for the third-party process (SAP note 751609). This functionality was never designed and is not supported.
The note 751609 is the official statement of SAP to this problem.
I am sorry, I cannot give you another response. Nevertheless I hope that this information helps you further.
Kind regards,
Akmal Vakhidov
Development Support IMS SD, SAP, Walldorf/Germany

Return order (RE) Business process information

Experts,
I want to understand RETURNS process, could you please tell me
1- the business process steps, i.e. real-time process (sequence of events, who did what etc.)
2- the billing block & who gives authorization for release of billing block
3- RE sales doc type was made with reference (or without reference), configurations
4- Warehouse locations were these goods were putaway
5- partner functions (SHTo)?
6- what kind of outputs
7-G/L account postings?
8- what issues, challenges you faced during implementation of RE process
9- what tests done?
10- any other advice, I shall be implementing it in my client site (after a month)
Please focus on realtime experience & not much of theoritical information.
Thank you,
Text Removed
Edited by: Lakshmipathi on Jul 11, 2011 3:21 PM
Please avoid adding comments like this

I think this many questions to answer will be difficult. hence next time try to post particular question only. try to search the fourm you may get lot of answers.
1. Return process is a common process in SD. Customer may be not satified with the deliveried goods or the deliverable is not what customer exactly want. In these case, customer want to initiate the return process.
SAP has provided standard steps for return process like RE order > return delivery LR > billing type RE.
2. If you want billing blck you can assign same thing in sales doument type RE, so when ever user creates RE order, it will put billing block at sales order header. You can assign aurthoruization approval for blling block release of user line manager.
3. You can create with refernce to F2 billing or you can create without refernce also, here when you create with refernce, system copies all information from F2 billing document like customer/material/price ect.
4. Systsem will determine storgae location with MARA/MALA rule.
5. Patner function will be same of F2 or customer, but goods recived inwards will happen with movemnt type
6. You can have return order output and credit for retunrs invoice output
7. G/L will be on your revence account determination like customer account will be credit and client accont debits
8. you need to test all above steps

Import standard Purchase Order process and interface tables

Hi all,
We are populating three PO interface tables from our custom developed application. PO_HEADERS_INTERFACE, PO_LINES_INTERFACE and PO_DISTRIBUTIONS_INTERFACE. We are using 11.5.10.2 version of Oracle Apps.
Initially we did not manage to populate the distributions interface table, but, now we are populating it. And after doing so, when we run the Import standard Purchase Order process for 'Approved' POs, the process_id for even the record which has correct distributions info also gets 'Rejected' as a value. The process is considering a mix of records : the approved POs that DO NOT HAVE distribution info in PO_DISTRIBUTIONS_INTERFACE (which we had not managed to populate) and the approved POs that HAVE distribution info in PO_DISTRIBUTIONS_INTERFACE.
does the Import standard Purchase Order process populate partial data that could be good or it rejects the whole lot of records?
Can anyone guide on this issue?
Thanks and kind regards,
Aparna
Edited by: Aparna on Jul 24, 2009 3:45 AM
Another piece of info I would like to share is
I have run the process for an approved PO with distributions info in PO_DISTRIBUTIONS_INTERFACE. This time no mixed data. In PO_INTERFACE_ERRORS table, an entry was found: for column name : PO_DISTRIBUTION_ID in ERROR_MESSAGE column 'Error: Has no distributions'.
Edited by: Aparna on Jul 24, 2009 8:03 AM
After carrying out number of tests, I have found out that
1) if the approval_status for the po is 'Approved' in the po_headers_interface table, it gives the above mentioned error and the process_id is 'rejected'.
2) if the approval_status for the po is 'Incomplete' in the po_headers_interface table, the process add the 'accepted' value for the process_id. But, the charge account number is not populated in shipments.
Edited by: Aparna on Jul 31, 2009 1:07 AM
There has been some progress on this issue. The process sees distributions data into the PO_DISTRIBUTIONS_INTERFACE table. Yet the following errors are found in the process log file:
Start dist default process
before getting period name
after getting period name
-->Intfc error occurred ...PO_PDOI_INVALID_GL_ENC_PER
before workflow
unit price = 18.5, rate = , unit price in functional currency = 18.5
after workflow
Start dist creation process
Start dist validation process
-->Intfc error occurred ...PO_PDOI_INVALID_BUDGET_ACCT
Start insert new record into po_distributions
Distribution ID: 252
dist num: 1
last updated by: 1189
po header id: 5283
po line id: 5878
line loc id: 5924
sob id: 21
cc id: 1560
qty ordered: 10
Req Header Ref num :
Req line Ref num :
Req dist id :
ROW ID: AAHUc1AFPAAAQ04AAC
call tax
Rollback for the Last Errored Line: 10
All Lines in error - Rolling back the header
We opened new GL periods for the calendar and yet same errrors are seen. Can anyone suggest any solution?
Kind regards,
Aparna

Hi
Do you have a copy of your insert statement?
regards

Create Return Order copy from Billing created from DBM Order Processing

Hi SAP Gurus
I have scenario where the user requested to create return order based on Billing created from DBM Order Processing.
I know that, we can create return order from DBM. but the function copy based on order. the user is requested to do return
by billing document ( function as SD )
is this requirement can be done in SD VA01 where the user can copy the billing created from DBM and create return order using SD function

Hi,
in DBM you regulary have mulitiple invoices per order (due to split).
You either can cancel an certain invoice and adapt the order or create a returns order based on an given order where you can select certain (e.g. invoiced) items.
BR

Explain process andsteps involved in returns third party order processing?

explain process andsteps involved in returns third party order processing?
Thanks in Advance.
Nazim.

Hi,
when a customer returns the third party delivered material, take it into stock as a return material. We have done this by prefixing an R( R + original material Number) to such return materials. Now we again send this material to the third party who initially supplied it to the customer. For this we generate a subcontracting PO.
After the repair is done, we take the delivery of this material and again send it back to the customer.
This is how we have customized the third party returns.
Regards,
Sadhu Kishore

Replenishment - Msg WT134: Store order processing did not return any result

During the Replenishment run using TCODE: WRP1 following error is being encountered
<b>Msg WT134: Store order processing did not return any result</b>
The error is reported when more than 9 articles are being used.

impelemented the oss note: 979935

Return Order

Hi guru's
In my case-->Return orders"X"and "Y" both generated credit memos based on the quantity of the return order, even though the post goods issue quantity was less. The credit memos had to be cancelled and the quantities in the return orders changed to reflect the post goods issue quantities. So that the credit memos could be re-created for the correct amount.
Shouldn't the post goods issue quantity drive the credit memo, in the same way that the goods issue quantity drives the invoice in a sales order? Is it right?
Please reply
thanks

post goods issue quantity drive the credit memo NO
A return is a sales document used in complaints processing for when a customer sends goods back.
Use
You enter a return in the system if the customer returns damaged goods, or goods that had been delivered for sale on approval.
The return causes the system to:
Register the receipt of goods using a returns delivery, and post the goods to stock (for example, blocked stock).
Create a credit memo, once you have checked the goods and approved the complaint.
Structure
A return is another type of sales document like a standard order. For more information on sales documents, see Working With Sales Documents
Integration
The return triggers the following functions:
Delivery (returns delivery)
Billing (for creating a credit memo)
e quantity drive the credA credit memo request is a sales document used in complaints processing to request credit for a customer.
Use
If the price calculated for the customer was too high (for example, with the wrong scaled prices or because a discount was forgotten), you can create a credit memo request. The credit memo request can be automatically blocked for checking. Once it has been approved, you can remove the block.
The system uses the credit memo request to create a credit memo.
Structure
A credit memo request is another type of sales document like a standard order. For more information on sales documents, see Working with Sales Documents.
A credit memo request starts the billing process.

Return Order with reference to Proforma invoice

Dear All
Is it possible to create a return order with reference to proforma invoice. How ?? if possible.
Our scenario is when we do stock transfer order and truck meets with an accident or anything and material needs to written to the factory premises. we dont want to complete proforma invoice.
Suggestions PLZZ
Regards-
Ram

I don't see any the relevance or logic of creating of return order from proforma invoice.
You can follow - Returns flow:
PO type is same ( Intercompany STO PO type is NB )
While you make this PO there is a return indicator check box at the line item where you will give qty etc (scroll on the rt side)
Tick that
Then save the PO with all other information
There is a configuration Return delivery type has to be assigned
IMG-MM-Purchasing-PO-Returns Order-Return Plant to Plant
Here for your plant you need to assign delivery type as NCR This config is reqd to be done from your end
So, the Flow would be
- ME21N (with returns indicator)
-VL10B
-VL02N (delivery type will be NCR ) & do a PGR here
-VF01 do billing with reference to delivery created
I Category in del will be NCRN & M type will be 673
If you are using standard document types system will pick billing type as IG which is nothing but a intercompany credit memo
Copy controls between NCR and IG in VTFL is already there in standard
For understanding also, refer following link:
return process intercompany stock transfer
Hope this can assist you.
Thanks & Regards
JP

How can I Create return order with reference to an ARCHIVED invoice

The standard "Reference" process does not work when the invoice has been archived. Has anyone solved this problem?

This is because the archived document is not available in the database and the archived document can be used only for viewing the data. Normally only very old documents (like more than 7-10 years old) are archived, so I am just surprised, why a return order is created for a very old document (sales process)?
Regards,

Delivery related Return Order

Hi All,
Can anybody tell me delivery related sales return process. what happen if we use 'G' as a billing relevance in Item Catagory.and what are the other setting to do for this.
I my senario Invoice should be raised after delivery in return senario. Plz let me know how to configure It.
Rds
VM

Hi there,
Return order RE is referenced either to original order OR or F2 invoice.
RE order will have RE delivery type & RE credit for returns billing type.
If you donot want to maintain a different pricing procedure for RE & OR, then in you can copy the same pricing used in OR to RE order. In that case in VTAA, at the item level either use option D copy pricing elements unchanged or G copy pricing unchanged & redetermine taxes. Here since F2 invoice is triggered only after RE delivery, you can reference the RE pricing only from OR.
When you want to trigger F2 invoice after RE delivery how do you know that the process is complete? For how long will you wait to check if there is return delivery for the process? i dont think this is a good practise. Create F2 invoice after LF delivery. If you want to process returns then process a credit for returns RE billing for the returns scenario. Unless there is a check point that the customer is satisfied with the goods & there is no return, how will you process F2 invoice?
Why do you want to create F2 after RE delivery? Instead you can process RE order --> RE delivery --> RE credit for returns.
What I can suggest here is that your customer must send Proof of delivery POD once he receives the goods. If you receive the POD then it means that the customer is satisfied with the goods & he is not going to process any returns. So then you can process the F2 invoice. If the customer is not satisfied with some / all goods & he is going to return a few goods, then he should not send a POD. Instead he should raise a RE order. For which you will create RE delivery. Then you will process F2 invoice.
For eg: Customer raises an OR order for 100 goods. So you will delivery LF with 100 goods. If he is satisfied with all 100 goods then he should send a POD. If he is not satisfied with some 30 goods, then he should not send the POD. Instead he should process RE order for 30 goods. So after you process RE delivery, then you should raise an invoice F2 for remaining 70 items. In that case in VOV7 for TAN item, billing relevanceshould be C relevant for order related billing, status according to target quantity.
Here in the copy control from LF to F2 in VTFL at the item level you have to configure a new requirement routine. In the routine you have to put a condition that F2 should trigger only after POD. If no POD, then it shiould trigger after RE delivery.
Explain the scenario to the ABAPer. He would help you with the requirement.
But after having said all this, I am not sure if this will work. Coz this is not the standard process. I would still suggest RE order --> RE delivery --> Credit for returns.
Regards,
Sivanand

Return order process in standard WM

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