Return order (RE) Business process information

Question

Experts,
I want to understand RETURNS process, could you please tell me
1- the business process steps, i.e. real-time process (sequence of events, who did what etc.)
2- the billing block & who gives authorization for release of billing block
3- RE sales doc type was made with reference (or without reference), configurations
4- Warehouse locations were these goods were putaway
5- partner functions (SHTo)?
6- what kind of outputs
7-G/L account postings?
8- what issues, challenges you faced during implementation of RE process
9- what tests done?
10- any other advice, I shall be implementing it in my client site (after a month)
Please focus on realtime experience & not much of theoritical information.
Thank you,
Text Removed
Edited by: Lakshmipathi on Jul 11, 2011 3:21 PM
Please avoid adding comments like this

Answer 1

I think this many questions to answer will be difficult.  hence next time try to post particular question only. try to search the fourm you may get lot of answers.
1. Return process is a common process in SD. Customer may be not satified with the deliveried goods or the deliverable is not what customer exactly want. In these case, customer want to initiate the return process.
SAP has provided standard steps for return process like RE order > return delivery LR > billing type RE.
2. If you want billing blck you can assign same thing in sales doument type RE, so when ever user creates RE order, it will put billing block at sales order header. You can assign aurthoruization approval for blling block release of user line manager.
3. You can create with refernce to F2 billing or you can create without refernce also, here when you create with refernce, system copies all information from F2 billing document like customer/material/price ect.
4. Systsem will determine storgae location with MARA/MALA rule.
5. Patner function will be same of F2 or customer, but goods recived inwards will happen with movemnt type
6. You can have return order output and credit for retunrs invoice output
7. G/L will be on your revence account determination like customer account will be credit and client accont debits
8.  you need to test all above steps