Return sales process

Dear All
Kindly help me on this issue
1) Sales cycle is completed and customer is recived goods and excise in voice
2)Again he sending back for rework with delivery challen (no excise invoice)
Here how to map in sap
3) After rework how to supply that material with out excise invoce in SAP
And pls explain abt accounts hitting and excise values updates in sap
Waiting for valuable reply
REgards
Gowrish

Hi,
You need to create excise invoice for the reworked material which you r selling.
Because when u r taking returns u will take the reference of billing document and create the credit memo for the same right. if it is Indian scenario it will update in RG23 A part 2 register.
When u r selling after rework has been done on returned material it will be treated as finished goods and will be updating in RG1 register. for this u need to create excise invoice.
If this is not the case it should go in free of charge delivery.
Hope this could serve your problem.
Please do give points if it is helpful.
Regards,
Jay

Similar Messages

  • Export return sales process

    Hello friends,
    Could any body please give me  the complete export return sales process ?even a vague idea would be helpful.
    Thanx in advance
    rahul.

    Already this topic was discussed so many times and please make a search.
    It is nothing special and as like normal sales returns where you need to create a return sale order referencing the billing document, do post goods receipt if need be and issuing credit note for the value of the returns.  Also in J1IH, you need to make excise adjustments.
    thanks
    G. Lakshmipathi

  • Return Sales process, Posting billing document before return delivery

    Hello SAP Experts,
    Please guide me to map the Return Sales process scenario.
    I need this to map a scenario for Return Sales from one country to other country.
    Scenario is as follow:
    u2022     I had created return delivery directly without any previous sales order. (VA01)
    u2022     I want to return money in advance to customer before return deliver. (I donu2019t know whether it is debit memo or credit memo) (VF01)
    u2022     Return delivery.(VL01N)
    Please help me to map this scenario.
    If possible please send the document to create Billing document before delivery against sales order and also configuration document for the same?
    Thanks in advance.
    Waiting for reply.
    Best regards,
    Mahesh

    Hello Lakshmipathi,
    Thanks for reply.
    Scenario is as Below
    Customer in Belgium wants to return some material which he has purchased from Vendor in South Korea in month Jan 2010.
    Customer in Belgium has created Return Purchase order and Goods return document with movement type 161.
    Vendor in South Korea has Created Return Sales order with Z document type.
    As per standard process Customer in Belgium need to create Credit Memo after Goods Return by 161 movement, but canu2019t do that because some legal implications and so canu2019t send the Credit memo to customer in South Korea.
    So Customer in Belgium is expecting Credit Memo first from Vedor.
    So Vendor in South Korea, need to Create Credit Memo first before creating Return delivery.
    Hopes this clears exact scenario.
    Please advice how to create Credit memo first after Return sales order. If configuration is necessary for this, please advice to do it.
    In brief, Vendor in South Korea, has Created Return Sales order and he want to create Credit memo before creating Return Delivery without Credit Memo from customer.
    Best regards,
    Mahesh

  • Error during PGR in return sales order

    HI all,
    I m encountering an error as shown in pic during Post goods receipt of returns delivery by vl02n.
    message details
    Message Text
    Error in creating post goods issue
    Technical Data
    Message type__________
    E (Error)
    Message class_________
    M7 (Inventory Management and Physical Inventory)
    Message number________
    593
    Message variable 1____
    Message variable 2____
    Message variable 3____
    Message variable 4____
    Message Attributes
    Level of detail_______
    Problem class_________
    Sort criterion________
    Number________________
                                                                                                                                        1
    Environment Information
    Item__________________
    000010
    Material______________
    000000000000xxxx
    Description___________
    bhjbhbj
    Sales unit____________
    KG
    Batch_________________
    1234
    Message Number________
    593
    Message Type__________
    E
    Application Area______
    M7
    Message variable______
    Message variable______
    how can i solve this??? Is it related to movement type 651 or something else?

    First check what movement type is assigned for this return sales process.  Next try to execute via VL10A or VL10C and post here your update.  Also I am not sure, why system is showing
    Error in creating post goods issue
    for returns?  Ideally, it should have been post goods receipt.  Check in Service Marketplace whether any note is there for this error message number.
    G. Lakshmipathi

  • Automatically generate Delivery No-  after saving the return sales order

    Dear All
    Return sales process-
    When am saving the return sales order that time Delivery should be generated automatically in backend process.
    Tell me the procedure how the delivery should be happened automatically without PGR.
    thanks
    sunil

    Hi sunil
    Do the following customization for the Document type RE in VOV8
    1) Immediate delivery  -  X
    2) Lead time in days   -  Blank
    3) Shipping conditions - 10 (immediately)
    Also check the shipping point days (picking time , packing time etc) in shipping point details .As system will consider those days and give the delivery date after considering all those days also
    Regards
    Srinath

  • SD Return sales

    Hi,
    For return sales process, we want to create only one return sale orde & need to do the partially delivery & invoice.
    How to configure this scenario in SAP. Pls help to resolve this issue.
    Harsh

    Hi ,
    In item cat. maintain billing with reference to delivery.
    Maintaine sch.line in diferent dates- approx.- maintain delivery block-
    Ex: totao return qty-10
    in sch.line -today 10/8/2010- 5nos
    enter future del date: 15/8/2010-5 no- with delivery block
    create delivery-today- billing-
    if you received remaining 5 qty- on 17/8/2010- change the sch.line date according , remove del. block and create del and billing
    Thanks
    Chidambaram

  • Sales Process - DP return

    Hi all,
    Hope you can help me for this case.
    In company X, they have a common sales process like this:
    step 1 - Company X send Sales Order to Customer T with total amount $50000 for 5000m3 boards
    step 2 - Customer T pay 1st Down Payment $20000
    step 3 - Customer T pay 2nd Down Payment $25000 (which mean, DP total is now $45000)
    step 4 - When Company X want to deliver their woods, they calculate again and found only get 4000m3. So they will deliver 4000m3 with total price $40000, which mean, they need to return DP $5000 to Customer T. And then finalized their invoice and send delivery note.
    Any better suggestion, how to translate this transaction to SAP Business One ?
    Thanks before.
    Regards,
    Elsa

    Didi,
    Depending upon how you want to process the down payment, the Credit procedure would vary.
    Mostly you will process a Credit Memo for $5000 as in your example
    Suda

  • Use condition type 'RC00' to process return sales order

    first, I copy RC00 to RC10 and change its Calculat.type = B(Fixed amount).
    second, I place a sales order to deliver 10 PC(RC10 = 10 USD) to customer and bill 8PC(RC10 = 8 USD) to customer.
    third, I place a return sales order(only return 2 PC) reference to above billing but the RC10's amount is still 8 USD instead of 2 USD.
    I think this is relative to Cond.base value and Cond.control = F(Condition value fixed (billed)) and who can tell me how to realize my purpose?
    tks in advance.

    Hi
    Guess, If you do returns again for two more pieces, again it will determine the same value for RC10.
    Please look into  the areas of 'copy controls - price type' field and also the Calculation type (fixed amount) also.
    Thanks,
    Ravi

  • Deletion of Returns Sales Order

    Hi Guru's
    I have created one return sales order with reference to one invoice and after that with reference to that returns sales order i have created credit invoice.
    Now my query is that can i delete the returns sales order?
    If yes please let me know the detailed process...
    Regards,
    Bhadra

    Yes, we can cancel-Credit memo.
    Check Cancell.billing type field in Cancellation section of your Billing Doc type (tcode VOFA) for your Credit memo.
    Coming on to your requirement.
    That means you need to cancel credit memo succeeding to this return order.
    In doc flow overview for your return order, check what are the succeeding doc attached to it.
    Cancel or reverse all the subsequent doc to the return order.
    Use VF02 and in menu bar look of Cancel option and select and process.
    Then try to put reasons for rejects (if reference of this return order is needed in future) or delete Return order (if by mistake its created). I would suggest former as you have subsequent Billing doc to it.
    Regards
    JP

  • Return delivery process for Individual PO

    Hi,
    what is the process of returning an item to Vendor and what g/l accounts does it hit?
    This is concerning Individual PO process (customer -> client -> vendor; vendor delivers to client then client delivers to customer)
    I know the process is supposed to reverse g/l postings that were affected during goods receipt, MIRO, outgoing/incoming invoice
    but i'm not exactly sure about transaction code involved. Can anyone help?
    case 1) goods receipt posted (reverse: CREDIT inventory account, DEBIT GR/IR account)
    case 2) goods receipt posted and incoming invoice posted (reverse: CREDIT inventory, DEBIT GR/IR, cancel incoming invoice)
    case 3) goods receipt posted, incoming invoice posted, payment to vendor posted
                (how do we reverse posting to account payable and cash account here?)
    case 4) goods receipt posted, incoming invoice posted, payment to vendor posted, customer invoice posted
    case 5) goods receipt posted, incoming invoice posted, payment to vendor posted, customer invoice posted, customer invoice paid.
               (how do we reverse posting to account receivable and cash account here?)
    I think i have case 1) and case 2) down but i'm not sure what transaction to use for case 3 - 5.
    How is account payable and receivable, inventory account, GR/IR, Cost of Goods Sold, and cash accounts going to be reversed?
    Thanks.
    Quyen

    Hi
    what is the process of returning an item to Vendor and what g/l accounts does it hit?
    genral process is
    Create a PO with Returns indicator flagged for the Line item
    Perform the Goods receipt of return PO using transaction MIGO (movemnt type 161)
      Credit  - Invenotry Account
      Debit  - GR/IR account
    Perform the Vendor Invoicing in MIRO
    Select the Document type as Credit memo instead of invoice
        Debit  - Vendor Account
        Credit - GR/IR account.
    In Individual PO process the same is performed but with account assignment of Returns sales order.
    I have not understood the cases but i tried to answer your question upto an extent, please let me know if you have further queries
    Thanks & Regards
    Kishore

  • How to Restrict Return Sales Order with reference to a cancelled invoice

    SAP Standard is allowing to create Return Sales Order with reference to a cancelled invoice which practically should not be allowed.
    Has any body worked on this problem and what could be the possible solutions so that return sales orders can not be created against a cancelled invoice.
    Kindly share your possible solutions.

    Hi Standard Process will not allow to create a Sales Order With Cancelled invoice,
    Kindly go through at Copy Controls
    T.CODE:VTAF
    in that some body might have maintained between S1 invoice to RE Sales Document.
    Remove the settings then u will be not able to create Sales Order w.r.t to Cancelled Document.
    Rewards if Usefull
    B.Shyam Sunder
    SAP SD Consultant

  • Can we create Return Sales Order with Ref to Delivery

    Dear Friends,
    Can we create a Return sales order (RE) with reference to Delivery (LF)?
    If yes,how?
    If not,why?
    Regards,
    Shrikant

    Hi there,
    As per the standard process we donot refer RE with LF. 1 reason may be coz for returns order, we need to copy pricing either from OR or F2. Coz in LF pricing is not copied from OR. If you check the copy control from OR to LF in VTLA, at item level, you will not have any control for pricing type.
    In most of the cases we refer returns to F2 sothat it will be easy to raise a credit memo to refund the customer. This is also because not all items in the order are delivered & invoiced (in partial delivery scenarios when all items are not confirmed)
    Regards,
    Sivanand

  • Credit Memo Request for intercompany sales process

    Hi Experts
    I try to find SAP notes regardsing the credit memo request for intercompany related issue but I can
    not find any nates. The customer return the goods with 2 different
    scenario :-
    -Return with credit
    -Return with replacement.
    Can anybody explain how this 2 scenario perform in the SAP
    intercompany sales process. Appreciate for your help. Thanks in advance.
    Regards,
    Jennie Tan

    Already answered
    Enter IG (internal credit memo) as the billing type for intercompany
    billing for order type RE.
    Cust-Sales/distrib-Transactions-Billing-Intercompany billing-Order types
    Intercompany billing always refers to a delivery
    Processing flow will be:
    1. Create returns request invoice receipt (with or w/out reference)
    2. Create returns delivery and goods receipt
    3. Create credit memo invoice receipt for customer for 1.
    4. Create internal credit memo for 2.
    Therefore you must make the following entries in the document flow
    for billing documents:
      Target BillType        DlvType              ItemCat
    a)    IG                  LR
    b)    IG                  LR                    REN
    Parameters for entries:
    For a) Copying requirement:  14  Dlv.-rel.header IV
          Copy item no.: x  (Check and decide yourself)
    For b)Copying requirement: 15 Dlv.rel. item IV
          Data VBRK/VBRP      : 1  Inv.split (sample)
          Billing quantity    : B
          Qty/itm val.pos/neg : +
          Pricing type        : G
    Also, refer following SAP Notes
    13160 - Returns with intercompany billing
    24756 - Credit memo requests with inter-company billing
    652007 - Reporting internal credit memos on arrival side
    11980 - Intercompany billing with order-related billing document
    164074 - Problems for internal invoices on returns
    Thanks & Regards
    JP

  • Free Goods after Return Sales

    Dear Gurus,
    I am doin the process of free good..scenario is that i have done the sales to my customer...now he return the good becoz of damage and he want the replacement as a free good....so wht will be the process? what i am doin is that makin the return sales order ---> PGR and after makin the order with order type SD subsiquent free delivery and makin the delivery.....now wht will be the credit memo is it will be issued to the customer or no? logically there will be no credit memo after the returns as we r replacing the good as a free good with diffrent order type SD.. but if u see the document flow u will see the return order is still being processed....so whts the best process for that?
    Thanks & Regards,
    Mohsin

    There is no need for Credit memo now . We gereally go for either Free of charge delievery or Credit memo.
    sales order -> Delievry ->invoice 
    Create return order with Invoice ->Return Delivery -> DO PGR
    Please enter reason for return ( In the field Order Reason)
    Now Create Free of charge Order w.r.t Return Order ->( Enter reason for Free of charge Order most probably there will be delievry block as u r giving material for free) Just goto VA02 and remove the block if exist.
    Else create delievry free of charge delivery with respect to Free of carge order . Do Goods Issue .
    Hope this will help

  • THIRD PARTY RETURN SALES

    hi friends,
    In third party  RETURN SALES
    what is the business flow???
    After returning the goods to vendor, How we create creit note ??
    means which reference( OR,PO,RE)???
    thanks

    Third Party Return Process
    Please check this extract from the sap library :
    If the vendor grants you a credit memo on a quantity or a value basis, you can then send this credit memo directly to your customer.
    The billing type Third-party credit memo (G2S) is available for this. The billing type Third-party credit memo works with the item category TASG (third-party credit memo item). The Billing-relevance indicator F is set in Customizing for Sales for this item category. This means that the cost is not created. In Customizing for Sales, the item category TASG is set at item level in copying control for the billing type G2S (copying control sales document by billing document) as the target item category (source: TAS-> Target:> TASG.)
    Process Flow
    Create a billing documente with billing type Third-party credit memo (for further information, see the section Creating a billing document in the Billing document). Enter the third-party order as a document still to be processed. The quantities are automatically removed from the invoice.
    The above is the process for giving a credit memo which can be adapted for return goods.
    Regards,
    Rajesh Banka

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