Risk Management - Payment Guarantees

Question

Hi all,
Everything I read about this subject tells me that if I have a Guarantee procedure assigned to a sales order and I enter a suitable Financial Document (FD) into my sales order then the value of the customers open orders will not be increased - but it is !!
I know that the FD is OK because as soon as I create a delivery, the order value is removed from the open order value.
Interestingly, if I then delete the delivery, the order value is NOT re-instated ....
If anyone can throw any light on this problem it would be appreciated. Thanks.
Brian

Answer 1

dear stanton
refer credit management
Update: Ex. 000012     
It is the update for open orders/delivery/billing document values. It controls when the open sales orders, deliveries and billing documents are updated. The following update groups can be assigned for updating credit related statistics in S & D.
1) Update group 000012:     
If we assign this update group for credit control area then the documents are updated like below:
a) Sales orders: it increases open order value from delivery relevant schedule lines.
b) Delivery document: it reduces open order values and increases open delivery value
c) Billing documents: it reduces open delivery value and increases open billing document value.
d) Financial accounting document: it reduces open billing document value and increases open items.
2) Update group 000015:     
a) Delivery document: it increases open delivery value and in increases open billing document value.
b) Financial accounting document: it reduces open billing document value and increases open items.
3) Update group 000018:
a) Sales orders: it increases open delivery value
b) Billing document: it reduces open delivery value and increases open billing document value
c) Financial accounting document: reduces open billing document value and increases open items
If system unable to update the document with specified update group then it will go to next possible update group.
Ex: if we assign update group 000012, which is in delivery document reduces open order value and increases open delivery value. If in the sales order some items are not relevant for delivery then system automatically determines update group 000018
rewards if it helps
siva