Rma auidgy 4 quest

my sound card is over a year old do i send the card back or do the company i buy it from do it

kingpost,
Usually, after that length of time you would contact Creative Support in your region directly.
Daniel

Similar Messages

RMA Status Quest

I needed to get my Zen Sleek and the earbuds replaced through Creative. Under the Test Results column in the RMA status screen, a message says "NPF but Cosmetic Defect" for both products and "Included W-FG" for the earbuds. What do those mean and will I get the same product back or a new one?

bcampbell33,
I am not sure what the initial complaint was for the RMA, but the "Included W-FG" sounds like you are getting a Finished Goods replacement unit with full packaging / parts.
Daniel

RMA PAGE Quest

Okay so I have sent my player in it's been a while now. I've been constently checking my RMA page to get updates.
It seems that my product has been test and that tests show that my Zen Micro has the famous headphone jack problem. But it doesn't show anything concercning how it was fixed.
Weither the zen micro was replace or simply repaired. How can I do to know that?
thanks in advance.

player will not have been fixed. They will simply send a new one

RMA procedure quest

Hi! does anyone have experiences with replacing his mp3 player and could tell me how long does it take to obtain a working one? (i've sent it already to irleand) - my player - muvo2 ,5 GB

Yep, it will vary a little. The 2 weeks is more of a typical figure, so if it's 2 weeks and day, don't scream

RMA stat quest

Hi,
I sent my Zen micro in because it got stuck on the logo screen. I just checked the Stat page and it has Hand for my Zen results. What does that mean?
Thanks

I think the technician just mis-spelled "Hang", meaning the unit is hanging on the start-up screen. We just had the same issue with my wife's Zen Neeon. They will send you another unit eventually.

RMA quest

As you guys know, I had a backlight problem with my 30 gb zen xtra. I sent it in to creative on Ocotber 9 and They shipped it back to me on October 3, today. Now I looked at my RMA status and it shows a different serial number for my mp3 player, and a different serial number for my batter too. Now how do I know that the mp3 player was fixed or replaced? And is it refurbished? I'm worried because usually refurbished products continue to have problems, and as of my knowledge, Once a porduct has a problem and its somehow fixed, it will continue to have problems later. Also What happens to my warranty? I do not think they sent me a new one?

As long as it will be replaced, not refurbished, it would be cool. I just dont want to have a refurbished one and then have problems cuz by the time you have a problem, the original warranty has ran out. I just dont wana have any problems when it gets back, I dont have the money to keep getin them send in or fixed.Message Edited by Selayan on -0-2005 0:53 AM

RMA Status Check Quest

Hi guys, I've sent my defecti've zen back and I was just checking the status of this on the creative website. I get the following problem checking the status -
"Unfortunately, a return corresponding to the RMA and telephone numbers you provided could not be located. The telephone number should match the one you provided to Creative Labs when your RMA number was originally issued".
I'm using the correct site
(http://uk.europe.creative.com/support/warranty/rma/rmastatus.asp)
as i li've in the UK. Also my phone number and RMA number are correct, I still have the email I recieved from creative with the RMA number and the email I sent to creative with my phone number in it.
Does anyone know what this means, would it just be that my return hasn't been processed yet or that there may be a problem with the phone number they have for me?
Thanks
Mark

You probably should give Customer Support a call so they can check into that for you, at least that's what I would do.
Good luck,
Dale

Zen Touch RMA Quest

Hey y'all. I had to RMA my 20G Touch because of a failed battery. When I checked the RMA status today, I saw that Creative has shipped it back to me. In the Replacement Part section there was this notification: ASSY,PF0990 MAIN 20GB-8.
Can anyone help me decode this? Will I be getting my old Zen back, with a new battery? Or should I be expecting a whole new replacement Zen? The replacement part serial number seems to have the same number of digits (and in the same format if not the same letters) as the Zen's. Anyone have a clue?
Mods?

Cat,
Thanks for the help, but unfortunately, that was my first shot (emailing support to check). Even though I explained that I saw the product had shipped back but without the product having been tested, and asked the same specific questions I'd asked in this thread, Customer Support simply reiterated that the product had shipped. They did not address any of the questions I'd actually asked. I've another email in to them, but at this point I imagine I'll know in a day or so anyway.

RMA question/ Customer Support Quest

If I were to send a mp3 player back to creative, would using USPS be the best method? And does anyone know how much does it usually cost to ship/insure a mp3 player like the zen? I got mine for around $80 so I hope it doesn't cost me more than $0 to ship it back to them and its true that they send you back a refurbished one if they can't fix yours? I keep reading that they send you refurbished products that have "comestic damage"--is this true? I mean when my cell phone broke down, the company gave me a refurbished one but it didn't have like any comestic damage to it--it was like brand new besides for like one of the buttons looking wierd.
And After they send me a real email and I respond to it does it take customer support another full 24 hours before they respond?Message Edited by darkdallasnight on 03-2-2008 0:02 AM

[color="#3366ff" face="terminal,monaco">I have the same or similar questions, I have already sent mine in, and they have shipped out a replacment, but it's not even the same KIND of Zen, or as big in GB...so I am extremely frustrated and pissed and not sure what to do...any ideas?

Zen Micro RMA quest

Hi all,
firstly cheers to all the posters on these boards - lots of useful info indeed
I've just called customer services as the headphone jack on my micro has failed (a common problem it seems)... apart from the fact I had to phone Ireland (from the UK) the service seemed great, lets hope it continues!! I've received the confirmation e-mail with the instructions, but wanted to check whether you send the back cover, having removed the battery? A small point I know but I'd prefer not to slow down the process because they don't have all the bits, or end up with a replacement with no back!!
Cheers,
Joel

Normally you're asked to just send the player back (but the entire thing). You should double check with Creative Support though.

Transaction code for creation of Complaint and RMA?

Hi,
In the tcode crmd_order i've a complaint and return creation option is this the one to create complaint and return material authorization.
pl also tell me how do you create a repair order and a service order.
Pl I need transactions. I understand the configuration as I have the best prasctice bu I do not know the creation of RMA / Complaints/Repair order /service order ..that is the trnasactions required for service.
For sales and marketing I know ..I am looking for service module in CRM
can any one please help me out as it is a very urgent requirement.
Thank you,

Hi Polite,
The transaction CRMD_ORDER is the superset for all the transactions mentioned by you. So it is better to remember just one transaction instead of remembring the subsets . Once you use the transaction CRMD_ORDER and then Follow the menu Business transaction -> Create (F5) you will get the list of transactions you can create this is nothing but the the transactions you have mentioned.
If you know the transaction no. you can directly open that in transaction CRMD_ORDER. The other opetion is to use the SAP Menu instead of transactions.
<b>Reward points if it helps!!</b>
Best regards,
Vikash.

Error while creating RMA with Original Order

Hi All,
Can any one pls help to troubleshoot this error. I'm using oe_order_pub.process_order API.
Error:
message is :ORA-06502: PL/SQL: : NULL value of a key of the index table an error of number or value in a package OE_Order_PVT, procedure Lines
message index is :1
Debug = F
Debug
Level = 5
Part of code:
IF (l_debug_level > 0)
THEN
l_debug_file := oe_debug_pub.set_debug_mode('FILE');
oe_debug_pub.initialize;
oe_debug_pub.setdebuglevel(l_debug_level);
oe_msg_pub.initialize;
END IF;
l_line_tbl.delete;
/*****************POPULATE REQUIRED ATTRIBUTES **********************************/
FOR v_cur_header IN cur_header(l_header_id)
LOOP
/*****************INITIALIZE HEADER RECORD******************************/
l_header_rec := oe_order_pub.g_miss_header_rec;
l_header_rec.operation := oe_globals.g_opr_create;
l_header_rec.order_type_id := l_transaction_type_id;
l_header_rec.sold_to_org_id := v_cur_header.sold_to_org_id;
l_header_rec.ship_from_org_id := v_cur_header.ship_from_org_id;
l_header_rec.price_list_id := v_cur_header.price_list_id;
l_header_rec.pricing_date := SYSDATE;
l_header_rec.orig_sys_document_ref := v_cur_header.orig_sys_document_ref;
l_header_rec.transactional_curr_code := v_cur_header.transactional_curr_code;
l_header_rec.flow_status_code := v_cur_header.flow_status_code;
/*****************INITIALIZE ACTION REQUEST RECORD*************************************/
l_action_request_tbl(1) := oe_order_pub.g_miss_request_rec;
/*****************INITIALIZE LINE RECORD********************************/
FOR v_cur_lines IN cur_lines(v_cur_header.header_id)
LOOP
l_line_tbl(l_line_tbl.COUNT) := oe_order_pub.g_miss_line_rec;
l_line_tbl(l_line_tbl.COUNT).operation := oe_globals.g_opr_create;
l_line_tbl(l_line_tbl.COUNT).return_reason_code := 'CANCELLATION'; -- Mandatory for RMA
l_line_tbl(l_line_tbl.COUNT).reference_line_id := v_cur_lines.line_id; -- Original order line_id
l_line_tbl(l_line_tbl.COUNT).reference_header_id := v_cur_header.header_id; -- Original order header_id
l_line_tbl(l_line_tbl.COUNT).return_context := 'ORDER';
l_line_tbl(l_line_tbl.COUNT).return_attribute1 := v_cur_header.header_id; -- Original order header_id
l_line_tbl(l_line_tbl.COUNT).return_attribute2 := v_cur_lines.line_id; -- Original order line_id
l_line_tbl(l_line_tbl.COUNT).inventory_item_id := v_cur_lines.inventory_item_id;
l_line_tbl(l_line_tbl.COUNT).ordered_quantity := v_cur_lines.ordered_quantity;
END LOOP;
END LOOP;
/*****************CALLTO PROCESS ORDER API*********************************/
OE_Order_PUB.Process_Order(
p_api_version_number => l_api_version_number,
p_header_rec => l_header_rec,
p_line_tbl => l_line_tbl,
p_action_request_tbl => l_action_request_tbl,
-- OUT variables
x_header_rec => l_header_rec_out,
x_header_val_rec => l_header_val_rec_out,
x_header_adj_tbl => l_header_adj_tbl_out,
x_header_adj_val_tbl => l_header_adj_val_tbl_out,
x_header_price_att_tbl => l_header_price_att_tbl_out,
x_header_adj_att_tbl => l_header_adj_att_tbl_out,
x_header_adj_assoc_tbl => l_header_adj_assoc_tbl_out,
x_header_scredit_tbl => l_header_scredit_tbl_out,
x_header_scredit_val_tbl => l_header_scredit_val_tbl_out,
x_line_tbl => l_line_tbl_out,
x_line_val_tbl => l_line_val_tbl_out,
x_line_adj_tbl => l_line_adj_tbl_out,
x_line_adj_val_tbl => l_line_adj_val_tbl_out,
x_line_price_att_tbl => l_line_price_att_tbl_out,
x_line_adj_att_tbl => l_line_adj_att_tbl_out,
x_line_adj_assoc_tbl => l_line_adj_assoc_tbl_out,
x_line_scredit_tbl => l_line_scredit_tbl_out,
x_line_scredit_val_tbl => l_line_scredit_val_tbl_out,
x_lot_serial_tbl => l_lot_serial_tbl_out,
x_lot_serial_val_tbl => l_lot_serial_val_tbl_out,
x_action_request_tbl => l_action_request_tbl_out,
x_return_status => l_return_status,
x_msg_count => l_msg_count,
x_msg_data => l_msg_data
/*****************CHECK RETURN STATUS***********************************/
IF l_return_status = fnd_api.g_ret_sts_success
THEN
IF (l_debug_level > 0)
THEN
dbms_output.put_line('success');
END IF;
COMMIT;
/* OE_ORDER_BOOK_UTIL.COMPLETE_BOOK_ELIGIBLE(1.0,
FND_API.G_FALSE,
l_header_rec_out.header_id,
b_return_status,
b_msg_count,
b_msg_data
COMMIT;
ELSE
IF (l_debug_level > 0)
THEN
dbms_output.put_line('failure');
END IF;
ROLLBACK;
END IF;
/*****************DISPLAY RETURN STATUS FLAGS******************************/
IF (l_debug_level > 0)
THEN
dbms_output.put_line('process ORDER ret status IS: ' ||
l_return_status);
dbms_output.put_line('process ORDER msg data IS: ' || l_msg_data);
dbms_output.put_line('process ORDER msg COUNT IS: ' || l_msg_count);
dbms_output.put_line('header.order_number IS: ' ||
to_char(l_header_rec_out.order_number));
dbms_output.put_line('header.return_status IS: ' ||
l_header_rec_out.return_status);
dbms_output.put_line('header.booked_flag IS: ' ||
l_header_rec_out.booked_flag);
dbms_output.put_line('header.header_id IS: ' ||
l_header_rec_out.header_id);
dbms_output.put_line('header.order_source_id IS: ' ||
l_header_rec_out.order_source_id);
dbms_output.put_line('header.flow_status_code IS: ' ||
l_header_rec_out.flow_status_code);
END IF;
IF (l_debug_level > 0)
THEN
FOR i IN 1 .. l_msg_count
LOOP
oe_msg_pub.get(p_msg_index => i,
p_encoded => fnd_api.g_false,
p_data => l_data,
p_msg_index_out => l_msg_index);
dbms_output.put_line('message is :' || l_data);
dbms_output.put_line('message index is :' || l_msg_index);
END LOOP;
END IF;
IF (l_debug_level > 0)
THEN
dbms_output.put_line('Debug = ' || oe_debug_pub.g_debug);
dbms_output.put_line('Debug Level = ' ||
to_char(oe_debug_pub.g_debug_level));
dbms_output.put_line('Debug File = ' || oe_debug_pub.g_dir || '/' ||
oe_debug_pub.g_file);
dbms_output.put_line('****************************************************');
oe_debug_pub.debug_off;
END IF;

Thx for your answer!
Yes, I'm using this procedure
PROCEDURE initialize_apps IS
l_user NUMBER;
l_resp NUMBER;
l_appl NUMBER;
BEGIN
SELECT fnd.user_id,
fresp.responsibility_id,
fresp.application_id
INTO l_user,
l_resp,
l_appl
FROM fnd_user fnd,
fnd_responsibility_tl fresp
WHERE fnd.user_name = 'SYSADMIN'
AND upper(fresp.responsibility_name) = 'ORDER MANAGEMENT SUPER USER';
dbms_output.put_line('l_user: ' || l_user);
dbms_output.put_line('l_resp: ' || l_resp);
dbms_output.put_line('l_appl: ' || l_appl);
fnd_global.apps_initialize(l_user,
l_resp,
l_appl);
END;
But, I found problem.
It was my carelessness :) l_line_tbl(l_line_tbl.COUNT) returns 0.

Error while Cancel RMA Using API

Hi All,
I was trying to cancel a RMA lines which has the status INVOICE HOLD by using the below script
DECLARE
l_user_id NUMBER;
l_resp_id NUMBER;
l_appl_id NUMBER;
l_header_rec_in oe_order_pub.header_rec_type;
l_line_tbl_in oe_order_pub.line_tbl_type;
l_action_request_tbl_in oe_order_pub.request_tbl_type;
l_header_rec_out oe_order_pub.header_rec_type;
l_line_tbl_out oe_order_pub.line_tbl_type;
l_header_val_rec_out oe_order_pub.header_val_rec_type;
l_header_adj_tbl_out oe_order_pub.header_adj_tbl_type;
l_header_adj_val_tbl_out oe_order_pub.header_adj_val_tbl_type;
l_header_price_att_tbl_out oe_order_pub.header_price_att_tbl_type;
l_header_adj_att_tbl_out oe_order_pub.header_adj_att_tbl_type;
l_header_adj_assoc_tbl_out oe_order_pub.header_adj_assoc_tbl_type;
l_header_scredit_tbl_out oe_order_pub.header_scredit_tbl_type;
l_header_scredit_val_tbl_out oe_order_pub.header_scredit_val_tbl_type;
l_line_val_tbl_out oe_order_pub.line_val_tbl_type;
l_line_adj_tbl_out oe_order_pub.line_adj_tbl_type;
l_line_adj_val_tbl_out oe_order_pub.line_adj_val_tbl_type;
l_line_price_att_tbl_out oe_order_pub.line_price_att_tbl_type;
l_line_adj_att_tbl_out oe_order_pub.line_adj_att_tbl_type;
l_line_adj_assoc_tbl_out oe_order_pub.line_adj_assoc_tbl_type;
l_line_scredit_tbl_out oe_order_pub.line_scredit_tbl_type;
l_line_scredit_val_tbl_out oe_order_pub.line_scredit_val_tbl_type;
l_lot_serial_tbl_out oe_order_pub.lot_serial_tbl_type;
l_lot_serial_val_tbl_out oe_order_pub.lot_serial_val_tbl_type;
l_action_request_tbl_out oe_order_pub.request_tbl_type;
l_chr_program_unit_name VARCHAR2 (100);
l_chr_ret_status VARCHAR2 (1000) := NULL;
l_msg_count NUMBER := 0;
l_msg_data VARCHAR2 (2000);
l_num_api_version NUMBER := 1.0;
CURSOR c_so_details IS
SELECT oh.order_number, ol.
FROM oe_order_lines_all ol, oe_order_headers_all oh
WHERE oh.header_id = ol.header_id
AND oh.org_id = ol.org_id
AND NVL (ol.cancelled_flag,'N') = 'N'
AND oh.order_number = '90015792'
AND ol.line_number in (1,2)
AND ol.shipment_number = 1
AND ol.flow_status_code = 'INVOICE_HOLD';
BEGIN
SELECT user_id
INTO l_user_id
FROM fnd_user
WHERE user_name = 'CSK_C1';
SELECT responsibility_id, application_id
INTO l_resp_id, l_appl_id
FROM fnd_responsibility_vl
WHERE responsibility_name = 'Order Management Super User';
fnd_global.apps_initialize (l_user_id, l_resp_id, l_appl_id);
FOR iso_rec IN c_so_details LOOP
l_line_tbl_in (1) := oe_order_pub.g_miss_line_rec;
l_line_tbl_in (1).line_id := iso_rec.line_id;
l_line_tbl_in (1).ordered_quantity := 0;
l_line_tbl_in (1).change_reason := 'Admin Error';
l_line_tbl_in (1).change_comments := 'CANCEL ORDER';
l_line_tbl_in (1).operation := oe_globals.g_opr_update;
oe_msg_pub.delete_msg;
mo_global.init;
mo_global.set_policy_context ('S', iso_rec.org_id);
oe_order_pub.process_order
*(p_api_version_number => l_num_api_version,*
p_init_msg_list => fnd_api.g_false,
p_return_values => fnd_api.g_false,
p_action_commit => fnd_api.g_false,
p_header_rec => l_header_rec_in,
p_action_request_tbl => l_action_request_tbl_in,
p_line_tbl => l_line_tbl_in,
x_header_rec => l_header_rec_out,
x_header_val_rec => l_header_val_rec_out,
x_header_adj_tbl => l_header_adj_tbl_out,
x_header_adj_val_tbl => l_header_adj_val_tbl_out,
x_header_price_att_tbl => l_header_price_att_tbl_out,
x_header_adj_att_tbl => l_header_adj_att_tbl_out,
x_header_adj_assoc_tbl => l_header_adj_assoc_tbl_out,
x_header_scredit_tbl => l_header_scredit_tbl_out,
x_header_scredit_val_tbl=> l_header_scredit_val_tbl_out,
x_line_tbl => l_line_tbl_out,
x_line_val_tbl => l_line_val_tbl_out,
x_line_adj_tbl => l_line_adj_tbl_out,
x_line_adj_val_tbl => l_line_adj_val_tbl_out,
x_line_price_att_tbl => l_line_price_att_tbl_out,
x_line_adj_att_tbl => l_line_adj_att_tbl_out,
x_line_adj_assoc_tbl => l_line_adj_assoc_tbl_out,
x_line_scredit_tbl => l_line_scredit_tbl_out,
x_line_scredit_val_tbl => l_line_scredit_val_tbl_out,
x_lot_serial_tbl => l_lot_serial_tbl_out,
x_lot_serial_val_tbl => l_lot_serial_val_tbl_out,
x_action_request_tbl => l_action_request_tbl_out,
x_return_status => l_chr_ret_status,
x_msg_count => l_msg_count,
x_msg_data => l_msg_data);
l_msg_data := NULL;
IF l_chr_ret_status <> 'S' THEN
FOR iindx IN 1 .. l_msg_count LOOP
l_msg_data := l_msg_data|| '.' ||oe_msg_pub.get (iindx);
END LOOP;
END IF;
DBMS_OUTPUT.ENABLE (10000);
DBMS_OUTPUT.put_line ('Sales Order => '||iso_rec.order_number||' - Line Number => '||iso_rec.line_number||' - Shipment Number => '||iso_rec.shipment_number||' Having Line ID=> '||iso_rec.line_id||' Cancelled Successfully' );
DBMS_OUTPUT.put_line ('Return Status: '|| l_chr_ret_status);
DBMS_OUTPUT.put_line ('Error Message: '|| l_msg_data);
END LOOP;
END;
but the ouput is*
Sales Order => 90015792 - Line Number => 1 - Shipment Number => 1 Having Line ID=> 3269602 Cancelled Successfully
Return Status: U
Error Message: .FND
Sales Order => 90015792 - Line Number => 2 - Shipment Number => 1 Having Line ID=> 3269603 Cancelled Successfully
Return Status: U
Error Message: .FND
also the lines still remain INVOICE HOLD
Could anyone help me on this .
I want cancel this order by today please suggest.
Thanks in advance
CSK.

Hi Kesava,
I notice that in the package you used the application user_name=CHUNDUK calls the API pa_project_pub.create_project.
I wonder if you used chunduk as database user to execute the package Or you used APPS to execute the package?
The APi document states that it is a requirement to create a db username as the same name with the application username.
I have been running the problem to execute API 's delete project and try to figure what could be my problem.
TIA

2 probs,Neo2 no longer detects DVD drive in POST & Floppy slot missing pin? RMA?

Sorry for starting another thread but my first post wasnt very explanatory.
Here's my problems. My DVD/CD Drive is no longer being recognized by my motherboard in POST and it wont appear in Windows/My Computer. This started when I was troubleshooting what I thought was a faulty Floppy drive by reconnecting cables and reinstalling different chipset drivers. Somewhere during that stretch Windows froze during load for the first time in two weeks of ownership. Eventually I noticed not only is my floppy connection messed up (more on that in a bit) but my DVD drive was no longer showing up in My Computer. It powers on just fine, ejects properly. But the board isnt reading it for some reason.
I tried reconnecting the cable and rolling back to my original drivers. Checked if all the pins we're in the right place on the board and on the drive. I bought a new IDE round cable today to make sure the MSI round cable wasn't at fault. New cable didnt make a difference, still wont recognize the drive in POST or Windows. I cleared CMOS so the BIOS was reset, no difference. My HD is SATA so I cant test the IDE connection with a HD but its sounding more and more like the MoBo is the issue.
Is RMA my only recourse here? Would a IDE connection just go bad like that? Appreciate any suggestions on this, Id hate to RMA a board Ive barely used for 2 weeks.
As for the floppy I checked the slot on the board and sure enough I think Im missing a pin. The bottom row has the two empty pins, but the top row also has a pin missing which judging from the connection on the drive itself doesnt match up. There isnt supposed to be a pin missing on the top (right hand side) row correct?

I guess I jumped on the gun on the floppy missing a pin, thats indeed what it looks like. Thanks for that Supershanks. Perhaps my floppy problem is related to my IDE issue.
Thats correct, CMOS doesnt show it either. Ive tried both IDE slots, no dice. The new IDE cable I got has clear markers for System Board and Primary so Im pretty sure its configured correctly. I've had the BIOS at default since my drive was being detected just fine on the same settings before this went haywire. It just baffles me the connection would go on the fritz like this out of the blue.
Jon, it'll be my own by a Mr. Jack Daniels if I dont get this figured out soon.

2 RMA or not 2 RMA, that is the question

I love my Micro. 90% of the time it works just fine. But recently I have an intermittent problem. When I plug it into the a/c adapter, it locks up. Not always, but sometimes. Reseating the battery works right now.
My dilemma is whether to RMA it's So far I have no headphone jack issues (early limited edition). I am worried that the one they send me will have more problems than the one I have now. I have about 3 weeks left in the 90 day warranty period, so I need to decide fairly soon whether to take action.
Also, I will miss it terribly. How long is the RMA turnaround these days? Any options for crossing in transit's Palm will let you charge a new one and ship it, and then credit you when they receive the old one.
I'm open to advice here...thoughts on the odds of getting a better or worse one?
thanks.

yah, ssr, i tried that. it charges fine off the usb, but hangs off the a/c adapter. wouldn't care but i run it as an alarm and i was using the a/c adapter to prevent the battery drain thingy. i have the latest firmware (and not had this issue before last week) and did a clean up and a reformat as well (when i had it drain battery, previous post).
I'm just worried I'll get one back with bigger problems based on numerous posts. Or that it might get worse after the infamous 90 days.
And, yes, I saw the FAQ but in the posts the time was different for some people (maybe based on how busy they are)and i was hoping for a current update on the backlog.

Rma auidgy 4 quest

Similar Messages

Maybe you are looking for