Road runner mail (time warner cable)

My mom got a new ipod touch and setup her road runner email account on it. I have an ipod touch also and i have a gmail account and it works fine. But when she opens up the email application an error comes up "The mail server .wi.rr.com is not responding verify that you have entered the correct acct info in mail settings". any suggestions?

I have RR and made a special email for just my Touch.
It works fine - so . .
1) Check the email you made with a email cleint to make sure you have the new RR email setup ok (Or go to their web email and check that way)
2) Double check your SMTP server and pop server addresses.
3) for mine I have (under Advanced email setup) Use SSL OFF, authentication Password and server port 110 (pop) my smtp server port says 587 here - I think it found that Automagically
4) Make sure the Server On-Off is on
These are all under Settings --> Mail Contacts and Calendars --> Then the email account name
Message was edited by: W8WCA

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