RoboHelp 10 HTML - Contextual Help Capabilities

Hello!
Our company wants to serve help content relevant to the module the current user is in when they access help. I can only imagine utilizing conditional tagging as an option with RoboHelp 10 HTML and conditionally publishing sections to different folders on our webserver and having each module of our software call help content from our webserver. However I was wondering if there is a more dynamic approach available that I may be overlooking whether it be in RoboHelp 10 HTML or RoboHelp Server.
THANK you for your time and have a great weekend!
Kevin

The nearest thing to what you need is Content Categories. Take a look at Dynamic User Centric Content in the Rh9 section of the RoboHelp Tour on my site.
The Employee Care sample project also ships with Rh10 so that you can see how it is set up.
The difference is that to limit the search and content, the user would have to select from a dropdown to limit what they see. I don't think anyone has come up with a way of opening the help to different categories.
The alternative would be to use merged help and have your developers call the child project for the module in the way you suggest. As a user that would annoy me because the full help would not be available, although you could create links to it.
Personally I think the best way is to open the full help at the relevant topic. The topic will be synchronised to that section of the TOC so the user can see where they are.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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Item two of the original post is also something I am having issues with:
"Secondly, the text in the header for the topic screens appears differently than the one on the screens for the TOC, Index, Search, etc. In the former of these, the header is displayed in maroon text in a much smaller font, similar to that used in the topics. In the latter, the topic is displayed based on what I configured in the Layout Customization dialog; much larger in white text on a black background. In each case the heading text serves as a link to the default display topic shown when the help file is launched, which is fine. However, how do I get the header to be consistent across all screens (topics and TOC, Index, etc. alike)???"
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Hi,
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The code appears when I flick between design and HTML views but it does not make any difference in which view I create the link.
No matter how many times I delete this code is keeps coming back. Can anyone please help me? Is there some default that gives this the styling code?Does anyone else get this issue?
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Thanks in advanced

I have the same problem with those stupid links in tables - I've been working on this for HOURS and HOURS...... Based on previous experience, I assumed it must only be me and an ill-formed stylesheet. The table/link issue just came to my attention because I am in the process of changing styles/formats to a new company standard (new link color) and thought I really screwed my CSS up as I was changing things!
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So glad to find your post...........
I played with the idea of adding hidden text, but was worried that the problem was really a result of an issue with my CSS and doing that wasn't the proper way to fix it.   So, without guilt, I took Rick's suggestion and added an invisible dot/period at the beginning of every link in a table, when that link is the first or only content in the td. Did the trick! Now the links assume my declared css style!
I submitted a bug report.......
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RoboHelp HTML X5: Merged help not displaying ToC

Hi All:
Hoping someone can help me here.
I have been generating merged help for some time now w/o problems. But got this problem today after compiling a particular project after a 15-month gap. When I compiled the parent/master project, the ToC displayed the child projects and the Information Bar displayed the following message:
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Secondly, when I right-clicked the Information Bar message and chose to Allow Blocked Content, the ToC disappeared.
Just in case this is relevant, my employer replaced all our PCs last month and all software had to be reinstalled.
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Sophie

Hi there
Usually you can prevent that message from appearing by enabling Mark Of The Web (MOTW) in the WebHelp generation options. The unfortunate part about that is you stated X5 and X5 didn't offer that option. So the next best thing you can do is to configure IE so it doesn't present the Yellow Information Bar. You do this by opening the Internet Options for IE. Click the Advanced tab and scroll to the Security section. Place a check mark in the option "Allow active content to run in files on My Computer".
Note that this only affects your own computer. If you are planning on having your end users copy the WebHelp files to their local C drives, you will have to instruct them to perform the same steps. But if you are uploading your content to a Web Server, they should not encounter this issue.
Cheers... Rick
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Contextual help. html file not being created

Do you know why the Contextual help.html file is no longer being created?

What is the filename of the file you expect? Are you referring to a file
to call the help context sensitive?
Kind regards,
Willam

Help required with robohelp html

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When attempting to load a Robohelp .MPJ project from from an
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There are no error messages.
This is a critical application and we need to be able to load
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If you have tables with merged cells, check Peter's solution
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Thread.
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Training & Help Books for RoboHelp HTML 10?

Hi all -- I'm currently in my trial of RoboHelp HTML 10, and I'm having a hard time locating training webinars and/or books. I've gone through lynda.com training and I'm aware of Adobe's videos and documentation, but I'm wondering if there are any help/guide books currently or forthcoming that anyone may know of. Thanks!

RoboHelp 10 is still fairly new so there aren't a lot of books / guides out there. IconLogic has one that I know of though. It can be found at:
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I attempted to create a basic (one-topic) HTML Help file
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I tried to open the CHM file on another PC running Windows
2000 / IE6, and it worked like a charm.
Apparently, there is something about IE7 (or Windows XP, but
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Welcome to the forum.
The problem contrary to your belief originated under Windows
XP.
Click
here for an explanation and the options.

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I am trying to use contextual help with a merged help project. I use RH11. My help project SSL is Microsoft HTML Help. I find no way to get the contextual help to work for topics inside the children projects. Either I can display the topic but the TOC does not follow, or it is the other way round....

quote:
Originally posted by:
---Dirk Bock
Trip,
setting up context sensivity for H'TML help can be easy or
complicated, depending on your requirements.
The very easy way: Set up your master and slaves as
essentially independent helps. Users will see a separate help when
calling up context-sensitve help for a slave.
The sort of easy way: Do the same as above but define the
window name of all project as $global_<your desired window
name>. This will let all helps shown in the same window. You can
seamlessly navigate from the ToC to any part of your help system.
When calling up context sensitive help for a topic of one of your
slaves, the user will see the ToC for this slave only.
The cool way: Do the same as above and open the Advanced
Properties dialog box of the Window Definition in each of your
slaves. In the field Table of Contents, enter:
<Master>.chm::/<Master>.hhc
where <Master> would be the name of the CHM of your
master project.
You can also use:
<Master>.chm::/<Homepage of your master>.htm
in the Home field, where <Homepage of your master> is
the internal path and filename of the homepage of your master
project.
This way would give you the complete merged help system
regardless of how it is called up. So when the user calls up
context sensitive help of one of hte slave topics, he sees this
topic and the complete ToC of all projects. When clicking Home, he
is referred to the homepage of the master.
The problem is that RoboHelp - at least up to version X5 -
likes misinterpreting this settings and writing a defective HHP for
the compilation. This may result in a slave help without any ToC,
e.g..
If you seldomly have to re-compile a slave, this leads to
great results, but if you overhaul your projects regularly, expect
to spend some time on getting it straight every now and then and be
prepared to learn working with MS HTML Help Workshop and/or FAR to
do the final compilations.
Regards
---Dirk Bock

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Hi,
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Here is the procedure that works on WinXP:
1. Copy/save the attached HHActiveX.DLL file to the root of C:
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Click the Windows Start button, then select Run.
In Open, type the following:
regsvr32 <path> hhactivex.dll (specify the path of the HHActiveX.DLL)
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Click OK.
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Please check the thread
http://forums.adobe.com/message/3479695#3479695

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Hi folks, sorry for the glitch in the download for the Flare to Robohelp Project Converter. I have been traveling and teaching and did not notice this post.
Until I fix the link, please email me using the address in my Profile and I will send it via an email attachment right away.
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John
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com

RoboHelp HTML 9 Search Pane Max results controls

RoboHelp HTML 9 with WebHelp as output...
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var nMaxResult = 10 ;
Second part of my question is related to statement in release notes/new features notes for RoboHelp 9 that state users can control the max search results per page on-the-fly as they use the Search pane. This feature only applies to WebHelp or WebHelp Pro and my output is WebHelp. I can see a line of code for that feature in the whfform.htm file but nothing shows up like that in the Search pane within compiled help. Is this a bug or is there a control somewhere in RoboHelp project settings that allows me to enable that option for users? The last 2 lines below would seem to control this area. The Search pane items referenced in first 4 lines do show up ok in my Search pane.
gsTitle = "Type in the word(s) to search for:";
gsTitle = "Type in the word(s) to search for:";
gsHiliteSearchTitle = "Highlight search results";
gsHiliteSearchTitle = "Highlight search results";
gsMaxSearchTitle = "Search results per page" ;
gsMaxSearchTitle = "Search results per page";
Thanks for any insight you can provide,
KF

I know this is an old topic, but I was trying to figure this out myself today and finally found it. In case others have been looking for this, it's in in this file:
whform.js
find this variable:
var gnMaxRslt = 10;
and then change the 10 to the number you want.
If you do that in the generated help, the number will change in the Search pane, but it will still display only 10 results. To get it to actually display more than 10 results, I had to edit the RoboHelp file, not the generated help. I made a copy of C:\Program Files (x86)\Adobe\Adobe RoboHelp 10\RoboHTML\WebHelp5Ext\template_stock\whform.js before I edited it. (Right-click the file, click Copy, then right-click in the folder and click Paste. Edit the one that doesn't say Copy in the filename. Then if you want to back it out, delete the one you edited and remove Copy from the original.) If you have your project open in RoboHelp, close it, then reopen it so it can "grab" the new info.
This ought to be in the WebHelp Setting dialog box on the Search pane.
--Karla--

Importing MS Word into RoboHelp HTML / TOC Creation/ CHM output?

Hello,
I am a newbie to RoboHelp 8 and am trying out the Adobe Technical Communication Suite 2.5, and have a Windows 7 (64 Bit) OS.
At the moment, I have a single 40 page word document (MS Word 2010) that I would like to bring into RoboHelp 8.
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-J

Hi there
My own guess is that you created a project using one of the supplied templates. Specifically, the Application Help template. This template already has a CHM window defined that contains a link to the WidgetMax.com site. When a link to a web site is defined in a CHM window, the compiler will squawk about it because it cannot resolve the link to a local HTML page. So you may safely ignore the message.
As for importing the Word content, you have some decisions to make. How do you want to edit the content after you get it into RoboHelp?
After you import you will abandon Word and make any changes to the documentation only using RoboHelp HTML.
You will continue to maintain the Word document using Microsoft Word and you will want to update RoboHelp HTML to reflect the changes
Depending on the avenue you wish to take, you will have different options for splitting the Word content into individual topics. Once we know which option you wish to use we can offer more guidance.
Cheers... Rick
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RoboHelp 10 HTML - Contextual Help Capabilities

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