Rotated print on HP LJ6P - Win7

I need to rotate the print on my HP LJ6P/MP, I can't find that option on the driver for WIN7. How can I solve this issue? It worked fine on XP, but now the old PC is broken so now I run Win7.

Hi,
Let’s see this blog which discuss this issue:
Print driver installation on 32-bit versus 64-bit servers
http://blogs.technet.com/b/askperf/archive/2010/01/19/print-driver-installation-on-32-bit-versus-64-bit-servers.aspx
Alex Zhao
TechNet Community Support

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HP Photosmart 6520 - shows offline and has stopped rotating printing for short-edge binding

I have suddenly had some issues with my HP Photosmart 6520 printer. I use a wireless connection with my Macbook Pro (OSX 10.9.5)
First problem is that the printer icon in the dock has recently shown to be offline/not connected. The printer would print pages of documents in the computer (Open Office stuff) but would not print material direct from a web browser. Now (a few days later) it showed to be offline and wouldn't print anything.
I should point out that the printer device list in System Preferences shows two different entries: one is "HP Photosmart series 6520" (listed as offline) - and the second is "Photosmart 6520 series (FDA82D)" (listed as idle).
The first ("HP Photosmart series 6520") had been ticked as the default printer. I then ticked "Photosmart 6520 series (FDA82D)" to change the default printer.
Then I noticed, when I used the Print command for a document, that the printer list in the Print dialogue box showed that it had a tick against the "HP Photosmart series 6520" printer. When I changed this to the ("Photosmart 6520 series (FDA82D)" printer, the machine printed my document. But the next time I opened the print command, the tick was once again next to the "HP Photosmart series 6520" printer.
The printers listed in the Print dialogue box have small icons to their left. The "HP Photosmart series 6520" has a wavy line inside a circle and the "Photosmart 6520 series (FDA82D)" has an exclamation mark inside a triangle.
The second problem is that the printer is no longer rotating the second page when I am printing two-sided and choose "short edge binding" in layout. It now prints out exactly the same as when "long edge binding" is selected (default). The result is that the second page is printed upside down in relation to the first page. This problem has never previously occurred.
So far I have tried paracetamol and scotch but neither seems to solve these problems. Not sure if I should try them together!
Sorry this is so long-winded - I'm trying to include as much detail as possible to make it all clear from the start.

Hello lenc48,
Welcome to the HP Forums.
I see that you are having a few issues when it comes to printing from your mac as well as some two sided printing issues.
I do have a some suggestions that we can try in the attempt to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Please remove the usb cable (if using wireless, disregard this step) from the printer and from the Mac and leave it disconnected until further notice.
Please click on the first link that will give you instructions on Uninstalling the Printer Software.
Once the software has been removed, please disable any anti virus protection that you may have on the Mac.
The next step we are going to take is downloading the HP Photosmart 6520 e-All-in-One Printer Full Feature Software and Drivers - OS X 10.9 Mavericks.
The installation will prompt you when to connect the usb cable (You will see a prompt for a wireless connection as well if that is the connection type you would like to use) so please do not connect the cable until prompted to do so.
If you are still having issues, feel free to write me back or you can contact HP Total care direct. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Success! How to Print/Scan on network (Win7 & HP 2710)

OK, I can't say that this will work for everyone considering how many different setups there are out there, but I was able to Print and Scan over my network using the HP software for my Photosmart 2710. This works about 95% of the way. The extra 5% I'll explain:
1) I keep getting a "device driver failed to install" error on restarting the PC. This only happens on a PC restart and you can silence the message if you want (although it may slience any other hardware install messages with it). The funny thing is that the printer/scanner still work perfectly fine even with error.
2) It seems Win7 programs still can't "see" the scanner and it appears to be "half installed"... I'm able to view the scanner properties, but when I select "Scan Profiles" I get an error saying "no scaners are insalled. However, the HP software can see and use the scanner AND you can press the "scan" button on the printer and get the scanner to load the HP software to capture the scan.
3) Final Notes: Printing seems to work perfectly from any program in Win7, and I'm unable to test the Fax since I'm not setup for that.
4) Lastly, my "UAC" was turned off so I'm unware of any extra "are you sure?" messages you may get.
~~~~~How to get the HP Photosmart 2710 to Print, Scan... and maybe Fax over the network with Windows 7~~~~~
OS: Windows 7 Ultimate 64-bit (Fresh install -- Installed Win7 then Installed the HP software to ensure no conflicts)
Network Connection: Wired through a Belkin N+ router (did not use the 2710's wifi)
Status: HP Digital Monitor can see and track the printer and scanner, some scanning options may not work if your not using the HP software.
How to:
1) Download the latest "HP Officejet and Photosmart Full Feature Software and Drivers" package (about 164MB large)" for Windows VISTA (32bit & 64bit) and the 2710 and save to your desktop. Of course you should double check to ensure there's not a new Windows 7 software package available... just in case HP decided to help us out. If there is, download that instead and ingore the rest of this post. ;-)
2) Now goto "Start", "Control Panel", "System & Security", "Windows Firewall". On the left panel select "Turn Windows Firewalll on or off". Now ensure that both "Turn Off Windows Firewall" options are selected... save your settings. ALSO, ensure you've turned off any other 3rd party firewalls that may be running "ZoneAlarm, Norton, Symantec, etc". Finally, you may need to double check your router settings, although if the printer was working before Windows 7... chances are your network is fine.
3) Now "Right Click" on the driver package sitting on your desktop and select "troubleshoot compatibility"... once Win7 gets done "detecting problems" make sure you select "Troubleshoot Program" (2nd option). Now select "I don't see my problem listed" and click "Next".
4) On the new screen select "Windows Vista (Service Pack 2) and click "Next" and then select "I don't see my problem listed"... finally, click the "Start the program..." button that appears.
5) During the install slide the extra "program compatibility" window out of the way (leaving it open) and allow the installer to do it's work. If everything goes to plan all the HP software should be installed and your printer should be detected on the network. Once the installer is all done you can close out the extra window and if you so choose you can "save these settings for this program".
6) Restart the PC for good measure and you should be able to run the 2710... keep in mind that you'll probably get the "device driver failed to install" message, but again I've not seen any real problem with that message yet.
7) Now you can slow turn the windows firewall and any other 3rd party firewall settings back to what they were before.. keeping in mind that you might have to give permission for the HP software to passthrough the firewalls you have running for it to work correctly.
Hope this helps, until HP does. I'll try to answer any questions to the best of my ability. Sorry about any spelling errors.
TK.
Message Edited by teknomedic on 10-25-2009 07:29 PM
Message Edited by teknomedic on 10-25-2009 07:30 PM

Thank you for the above. It got me most of the way, but I had to do a few more bits to get the drivers to work correctly on Windows 7 Professional.
* Install windows 7
* Install anti virus/spam/firewall solution
* Install the 'basic' inbuilt windows 7 printer driver for the HP 2710. Then check it will print, so know printer works
* Turn off the firewall used on windows 7
* Installs the Vista drivers for the HP 2710, under vista service pack 2 compatibility mode, as above
* Download and install the Vista Reboot patch for Windows 7 upgrade (I think this stops the driver message at startup)
* At this point the printer worked, but scanner did not.
* Download and install the Windows 7 c309a All in 1 Photosmart software. Ignore when it looks for the c309a printer, and say complete the install. Basically this looks to be a newer photosmart based on the same software solution as the original HP2710. As it over-installs the 2710 software & drivers, it automatically fixes the bits that the 2710 install did not get right.
* Turn on your firewall
* Reboot the windows 7 PC
* On startup allow the HP software to access the different network bits (say Yes) to can HPxxxx access networks etc..
* Update Win7 with microsoft updates
* Reboot PC
Now after a few reboots the PC starts with a full patched Win 7 Operating System and the HP 2710 can Print, Scan, Fax as normal. Now I can use the HP2710 for another year until it breaks on me.

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**Click the KUDOS star on the left to say 'Thanks'**
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This question was solved.
View Solution.

Hi @JAM18919,
Welcome to the HP Forums!
I see that you cannot install your HP Photosmart c4700 printer disc on Windows 8.1, and I am happy to help!
I would recommend the following solutions:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Re-install using the HP Printer Install Wizard for Windows.
Hope this helps, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Rotated print on HP LJ6P - Win7

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