Router calls offered and Service Level calls offered differences

Hi,
I was checking the definition of router calls offered and service level calls offered. Could anyone please let us know the exact difference between these fields in t_Skill_group_interval table.
Regards
Deepak

Hi Jameson,
Thanks for the reply.
I went through the database schema .I have some doubts regarding the terminologies.
1. The component of redirect calls - Would like to know what it would be .
2. The component - still unanswered within threshold . Would this mean the calls queued longer than SL .which means all the remaining calls which were offered to this skillgroup. Hence would like to know if the Service level calls offered should be equal to Router calls offered.
3. I observe that Service level calls offered were less than the calls answered field. Would like to know the possible reasons. I was initially thinking that there are might be calls overlapping but its not so as per my testing. Please help.
Testing performed :
 Added to this , there is one more field called "Calls offered" and i observe that this is incremented when the calls are answered.
I performed to test "Service Level calls offered, calls offered , Calls answered and Router calls offered" .
I made a test call and queued skillgroup at 2:27 pm and made to be in queue and answered in next interval 2:32 pm (crossing reporting interval)
I observe the below,
In 2:15 interval for the skillgroup , 
Router calls offered = 1 , Calls offered = 0 , Calls answered = 0 , Service Level calls offered = 0
In 2:30 interval for the skillgroup,
Router calls offered = 0 , Calls offered = 1, Calls answered = 1 , Service Level calls offered = 1
 Would like to know if this are correct values.

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