Sad to say.... :o(

I am sorry to report that after updating to Logic 9.0.1 and Mac OS 10.6.1, the overall performance is much worse - the memory usage appears to be substantially less efficient without any visible/audible positives to balance the equation. I'm now getting all kinds of overload/stops that I never had before, and I am feeling rather discouraged - even to the point that I am again seriously considering Pro Tools LE (which I have never used).
I tend to believe Apple could do better if they wanted - are all these extra memory & CPU demands just a way to make us all update our computers yearly?
Bummed in LA

radrock wrote:
I am sorry to report that after updating to Logic 9.0.1 and Mac OS 10.6.1, the overall performance is much worse - the memory usage appears to be substantially less efficient without any visible/audible positives to balance the equation.
I tend to believe Apple could do better if they wanted - are all these extra memory & CPU demands just a way to make us all update our computers yearly?
Apple is first and foremost a hardware company... software like Logic definitely pushes the envelope but I think there's more to it than that.
Apple's interests lie elsewhere and it no longer caters to the "Pro" market as much as they used to. There's no doubt that L9 and Mainstage was not throughly tested on -all- of Apple's current hardware, and that the program itself was not throughly beta tested, or if it was and Apple forced a release in beta form, shame on them.
On this old G5, Logic 9 uses 580MB more virtual memory than Logic 8.02, it uses roughly the same abmount of real memory, maybe 3 or 4MB less than version 8. I find it a bit odd that loading both programs with the same empty project shows Logic 9 using 4 to 5 times the amount of CPU sitting idle. I wonder if they've implented an active process to flush the audio buffers.
And yes, Apple would like you to purchase a new Mac Pro every couple of years.
pancenter-

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    Q: How do I install APPs on the ZEN Touch 2 ?
    Since the Market is unavailible (I've tried to install it without any success. However, seems like some people managed to install it, most probably with root. I've tried, but cannot get it to work, myself), you'll have to download APK files. You have the choice to download from ZiiO Space, or from any other website. Download an APK file, save it anywhere on your SD Card, then open the built-in APP "Explorer" on the ZEN. Lauch the .APK, install it, and you're done.
    Remember to check "Enable unknown sources" on the "Manage Applications" menu!
    A fastest method, you could manually download and install "SlideME". I've used it for a while, and it's a Android-Market / Google-Play "Like". It'll work without any problem on the ZEN.
    Q: Is the ZEN Touch 2 rootable ?
    Yes it is!
    First thing first, rooting your device will void your warrantee. I did it, since I live in Canada, and I have no intention of returning the device in California if it break. I am not responsible if you brick your device doing the process, even though nothing wrong should happens. If you don't know what is Root Access, you better not doing this.
    I've used the following method. It worked like a charm.
    Install the Z4Root APK. Now your Antivirus (Computer maybe, and ZEN Touch 2 antivirus as well, if you have one) will warn you it contain a malware. Z4Root is not a virus! Simply because it perform actions that can be dangerous to your device, that's why you get a warning.
    Launch Z4Root, and press the "Root" button (Not temporary). Z4Root will do the rest automaticly! Then your device will reboot, which is normal. Don't do anything during the rooting process, however!
    If the rooting worked, you should now see the APP "Superuser" in your APP Drawer.
    You still have the option to Un-Root your device - assuming you want to return the ZEN to the store, for example - by launching Z4Root again, and press the button "Un-Root". Simple as that.
    Q: Can you install a Custom ROM such as Cyanogenmod ?
    I've tried without any success... I was hoping install another firmware would make the device as stable as it should be.
    I installed ROM Manager, but when the APP ask you to backup your current bootloader and select your device, the ZEN Touch 2 isn't in the list, so I couldn't perform the backup.
    There are more complex ways of installing another ROM, but I haven't tested those. This is becoming quite dangerous.
    I requested help on XDA Forums, but haven't got any, sadly.
    Q: The GPS doesn't work !
    Okay, so I don't know if your device really is defective, but I can tell you about my experience; I always disliked Google Maps APP, since it requires you have a Wi-Fi connection availible to use your GPS. Not pretty helpful when outside.
    What I recommend you, is to install the APP Locus (Keep that in mind: the more APPs you install, the more your device will freeze.). Free version is powerful enough. What I like about this magical APP, it allows you to download maps, so that you can view them offline (They are pretty big in size)! Download a few maps, and activate your GPS, it should seek your position.
    I believe when people says their GPS doesn't work, it's mainly because the ZEN Touch 2 GPS is really slow to find your position. Really. I first had trouble with this too, and for the GPS do to his things, this can takes up to 15-30 minutes, no kidding. And when the GPS work, it have chances to loose your position randomly.
    So yeah, sad to say that, but the GPS on the Touch 2 isn't the best. My position is find instantly on my other 600 MHz smartphone (LG Optimus One).
    Q: What is the Recovery Mode, and how do I access it ?
    You can access Recovery Mode by holding the HOME button and then turning ON your device at the same time. This menu can be really useful, and even save your device, like it did for me.
    Here are the options availible:
    - Reboot System Now;
    - Apply Sdcard : update.zip;
    This is used to update your firmware if you're still on Android 2.1. You could also install Custom ROMs with the filename update.zip that you've put to the root of your internal storage. Highly not recommended to install any Custom ROM, since these ROMs aren't customized for the ZEN Touch 2, simply!
    - Wipe Data / Factory Reset;
    This delete all of your data on the ZEN, to bring it back to his original state. For some reason, when I used this option, it kept everything that's on my internal storage (Music, Pictures..). GLAD that did. What I've lost, were the APPs I installed, and my Android settings. My APPs were all backed up, so that was no big deal. I wiped the device 3 times, and I can confirm that the data in /mnt/sdcard (The internal storage where you put your music, on USB) isn't deleted. All you have to restore is APPs (If they're backed up, that's fast) and ZEN settings.
    Also, be advised that wiping the device does not "unroot" the ZEN - Superuser APP is still there, and the device is still rooted. Notice that if you have uninstalled system APPs (see below), the APPs won't be reinstalled automatically. You'll have to reinstall them manually, if you want them back - hope you have a backup of these APPs!
    I had to use this option to stop my ZEN from booting in loop. I thought it wouldn't change anything!
    - Wipe Cache Partition;
    Wipes the cache partition of the device to clear all the data accumulated there over use.
    Thanks to Haroon Q. Raja from AddictiveTips for the info.
    Q: Would you qualify the ZEN Touch 2 as a durable unit ?
    Well, "on the outside", yes. People (Not me! :P) dropped my ZEN twice, without any consequence (That freaked me out).
    Maybe I was lucky, don't know. But durable "on the inside", the firmware and all this stuff, it's a no-no. I should you have more chance that your ZEN will die for no reason because of the firmware, rather than die because you dropped it (Well, just don't drop it in the pool...).
    Q: The stock music player suck, I have no control at all !
    What I recommend you to install (Personally) :
    PlayerPro for the look;
    PowerAMP for functionalities. I used PowerAMP, since it sort my music better. I've switched to NRG music player, since PowerAMP became glitchy, for some reason.
    Both are shareware, but since there's no access to the Market, you have no choice, but to download illegally. I apologize Creative, for approving the download of APPs, but what else can we do? Simply make the Markey availible, that will sove this issue.
    If you plan on getting PowerAMP, get it here, along with the Full Version Patch (You HAVE to be rooted for this to work! Tested, and work in my case):
    http://forum.mobilism.org/viewtopic....fdb7e20fd84c70
    1. Unistall your current version of PowerAMP.
    2. Install PowerAMP.2.0.4.467 APK (Do not run it!)
    3. Install PowerAmpPatcher by ChelpuS APK
    4. Start the Patcher, and press the button.
    5. Reboot the ZEN, then start PowerAMP. That should do it.
    Warning: You will loose all your previous PowerAMP settings, however!
    Since the ZEN Touch 2 is not a Google cellphone / has no Android Market, this is the only way to have PowerAMP all the time on your ZEN.
    NRG Music Player is pretty decent as well, it can play different formats that PlayerPro can't. Still a shareware, but easy to download and install without hassle.
    Q: Which Photo Gallery do you recommend ?
    Everyone agree, nothing is worst than the Android stock Gallery, super slow, and doesn't sort your pictures at all! Again, I have 2 recommendations:
    Grab Quickpic or Picturen. Both are extremely light (500 Ko), fast and there are a lot of zoom steps, for us ZEN Touch 2 owners without any multi-touch support! You can also hide the useless folders, or add a password to these hidden folders, if you prefer!
    JustPictures! is also excellent, as well. Take a bit more space, a bit slower, but the interface is more attractive, and One-Touch zoom is supported. Some functions that are in QuickPic aren't in this APP, but I feel like JustPictures sort my photos better. I can put differents "accounts" or "folders" to sort all my pictures.
    Screw the original 3D Gallery!
    Q: Any browser I should get ?
    That really depend on what you do...
    Read this article, from november 2011:
    http://www.tomsguide.com/us/Android-...view-1705.html
    Opera Mini is lightning fast, but unfortunately, Flash Player is unsupported on this browser!
    Note: Avoid browsing the Internet with a ZEN full of APPs, you'll get in trouble. I did this, and this was a nightmare, freezing all the time, have to reset...
    I do this now, but with my 17 APPs installed. It's quite OK, I should say. Especially that I use Flash Player a lot.
    Q: Any Home Replacement you recommend ?
    I've been using Go Launcher Ex for a while, because it's resonably fast, beautiful and way customizable; ADW Laucher is pretty fast, too. I've now switche to Nemus Launcher - way lighter (The GO Dev Team applications really are getting bloated by useless features, sadly), and still pretty beautiful. Go Launcher Ex is more customizable, but is getting bigger and bigger in size (And RAM, maybe. Not sure.). 8-10 MB or up for an APP? Even for a Home Screen, I hope you're kidding me.
    Both APPs allow you to add folders to the APP Drawer ! Excellent!
    Q: I want to disable / customize the lockscreen.
    Disable the lockscreen: NoLock;
    Customize the lockscreen: WidgetLocker.
    Q: Does the games play well ?
    Yes, pretty good, with the 800 MHz processor of the ZEN Touch 2 !
    Comparing it to the 600 MHz processor of my LG Optimus One, there really is a noticeable differece in fluidity. The vast majority of the games doesn't lag on the ZEN Touch 2, that's great.
    If you want to try those games emulators (SNES, Genesis...), go ahead, they work decently. Unfortunately, since the Touch 2 doesn't have multitouch, that's a problem, but try to set Left-Right as volume Up-Down to move your caracther, it's pretty playable and fluid enough. The best games are the RPGs, for sure, since multitouch isn't necessary at all.
    There are also 3D emulators, such as N64oid or PSX4Droid; these also work, but watch out! At that point, 800 MHz is not enough for these games to be "playable". Super Mario 64, for example, is the most playable game availible for N64oid, and still then, it is really slow (Not that enjoyable, seriously).
    You're free to try N64oid or PSX4Droid for fun, but just saying, if you want to freeze your device, this is the way to go.
    Super Mario 64 shouldn't freeze instantly your device. However, Mario Kart 64, Donkey Kong 64 or Tony Hawks (Tested) freeze your device for sure - you wouldn't even get past the "Press Start" screen. My advice: only try Super Mario 64.
    Still then, the ZEN does play games (2D or 3D) smoothly enough!
    Q: My ZEN keep booting in loop! What should I do ?
    That happened to me once in a while, and this is freaky.
    "ZEN Touch 2" screen, "Touch the Sound of Perfection screen" again, and again, and again...
    First: wait. Maybe it'll boot
    If your launcher still doesn't start, reset button (Inside the SD Card slot, very tiny) is your only choice, of course. Reset, then power it up again. It booted for me all the time, except once.
    If that still doesn't work: Recovery Mode, like stated earlier.
    Now, here's what could happen if you reset during the boot sequence; I got this extremely annoying problem like 3 times. Hooray, you can get to the launcher!
    Now, what can unfortunately happen, is that you get random popup like "SmartKeyboard Pro Force Close", this stuff. You'll keep getting these popups. That mean the vast majority of your 3rd Party APPs are corrupted, and you'll have to uninstall, then install again almost every single APP... This is a serious pain!
    Now, don't install again. It is very important that you uninstall first, then reinstall. Otherwise, it won't work. Luckylli enough, your stock APPs will remain intact (Default Music Player, ZiiO Space, Explorer...)
    Hope you don't get this problem!
    Q: The ZEN freeze at "Touch the Sound of Perfection" screen...
    I would suggest you to wait for a while; I guess it's because the ZEN is getting too hot. Reset the device so it can power OFF, and wait for the ZEN to cool down a bit (Do not reload it, unless you don't have the choice to.), and try again later. Also try to connect the ZEN to USB, it'll power ON on it's own, perhaps it'll get to the Home Screen. If it still freeze, too bad: do a factory reset (that should work).
    Q: Can I uninstall preinstalled System APPs (ZiiO Space, Audible, Default Browser) ?
    Yes, you can! I'll show you the easiest way to do it!
    If this isn't appropriated, ask me Creative, I'll remove this question.
    First, you HAVE to be rooted, again!
    Second: doing this can be seriously dangerous if you delete a APP that is required for the system to work, you could really kill your ZEN! Again, I take no responsability if you kill your ZEN because of this!
    Okay then, download the APP SDK Stock APP Removal (Thanks to the developpers!):
    http://www.google.ca/url?sa=t&rct=j&...vTHqe6KdBudQLg
    Install it (If you have an antivirus on your ZEN, it'll detect it as dangerous. Ignore it. It's normal, since the APP allow you to delete system APPs, which can be dangerous), run it.
    You can now see a list of every single APP installed on your ZEN, including the system APPs. ALWAYS make a backup of the APP when you delete one! The APP itself being extremely easy to use, no need to explain how it works, you'll understand it by yourself, for sure.
    Just keep in mind, it is your responsability to verify if it's safe to remove an APP or not! Always check!
    I used the APP to remove ZiiO Space, Audible and the default Browser (Without any consequences), since I never use those. Not sure if it's safe to delete the default 3D Gallery.
    Mainly because I want to free up the most space as possible on my ZEN to avoid freezing issues, of course!
    Q: How can I backup my APPs ?
    It's quite easy to do. I've realised backing up my APPs was very important, on the ZEN Touch 2, since you never know when the device is going to freak out, when you'll have to do a reset, and that your APPs get corrupted!
    You can of course use Titanium Backup, but I would recommend Smart App Protector / Pro, for his simplicity.
    The main purpose of this APP, is to password/pattern-protect your APP (Which does the job perfectly well), but you can also backup (on SD Card, well, ZEN internal storage) and restore your APPs extremely easilly. No root required, here!
    This APP completely saved me, when I wiped my device...
    Q: What about my contacts ?
    In the stock Contacts APP, there's an option to do a full backup of your contacts, on the ZEN internal memory.
    If for some reason, you can't find it, download the APP Go Contacts Ex (In my opinion, the best contacts APP availible). This APP also have an option to backup and restore your contacts super easilly.
    Q: In some cases, the ZEN Touch 2 isn't loud enough!
    Something I would recommend is using a different music player with an equalizer. PowerAMP + PowerAMP patcher should do the job. Open the equalizer and increase the value of the first bar on the left. You'll get a small volume boost. I do use it for some tracks that have the volume REALLY low.
    Q: The Agenda / Calendar does not work at all! When I start it, I get the message "You have no calendar" !
    Dear calendar... It's always been a pain to set the calendar on the ZEN Touch 2, since it's not a cellphone...
    2 recommendations:
    First: forget it. I've tried, and seems this is possible to get this to work, but quite uneffective. First, you should download the APP Calengoo, a more than excellent calendar. It'll sync with your Google Calendar, so try using a Gmail account, to get it to work. It seems to have troble with the sync, and it doesn't work all the time.
    Haven't done this in a while, this is seriously a pain. I'm using the calendar on my LG smartphone anyways. I won't be able to help that much about this issue.
    Second: what you could do instead, is to download the calendar Jorte. It's a standalone agenda, so it does not requires sync to work at all. It'll work without any problem on your ZEN, you don't have to set-up anything.
    However, I fairly prefer Calengoo over Jorte, way more powerful.
    Q: Where's the reset hole?
    Inside the micro SD slot. You can use a lockpipe (recommended) or a linguee mine (less safe).
    Q: Is the battery removable?
    Unfortunately, no. Unless you manage to open the ZEN in a very specific way, using a knife and a hairdryer to make the glue melt, I've read. You should probably gain access to the battery this way, but I've been completely unable to know the exact battery type (Lithium-Ion, but details), so replacing it would be a real pain. Creative couldn't help me, since they do not encourage self repair; they recommended me to purchase another device if this case happen, which I honnestly find pretty ugly.
    Q: The default Android keyboard is not good enough...
    The APK "Smart Keyboard Pro" is the answer.
    Q: I would like to quickly turn ON WiFi, and ajust screen brightness without going in the Settings all the time.
    Grab the APK "Extended Controls".
    That's it, hope this guide was helpful!

    Originally Posted by agrimstad
    This Q&A guide was enormously helpful to me with the zen touch 2, my first android device.
    I'm pretty happy with the device--everything pretty much works--but doubt my experience would have been so positive without this guide. I do have some observations as a kind of follow up.
    1. I'd recommend staying with Creative's web browser. I tried a couple of alternatives. I tried Opera and Firefox. I thought they were painfully slow. I quickly abandoned them. The default browser seems good enough. That's not really what I got the zen for.
    2. I bought PowerAmp. I had issues where it would work for a few days and then fail with licensing issues. Reinstalling fixed matters, then the licensing failure recurred. So I tried ProPlayer. To me, it's better. I like the way it handles folders.
    3. I bought Locus Pro. It's pretty good. I like the ability to download a map so you're not tied to the internet. The GPS is slow, but it does work.
    4. I did root the device with z4root. For me, the only advantage seems to be that I need to be rooted to get ClockSync to work. Being able to sync the device's clock with NTP is a really professional touch.
    5. I use Go Launcher Ex (paid version). One thing to mention is that the default launcher has a Bluetooth widget which doesn't seem to survive the installation of Go Launcher Ex. I installed another Bluetooth widget I found on AndroidPit App Center. By the way, this App Center seems pretty decent, since Google Play isn't supported. (I also use the SlideME Marketplace.)
    6. I like the Go Power Manager for monitoring the battery. It has a widget and power usage modes that are quite good.
    7. I don't seem to be having lock up problems. (Note that I only use the default browser). I think this may be due to my being really careful about RAM usage. There are a set of things I've done in this area. First, I use StartupManager. (This is a second reason to root the device.) This keeps the things running at start up to the minimum you want. I've also installed FastReboot. I run this from time to time. But there are two other things that I really rely on. One is the Go Task Manager. This lets you monitor RAM usage and kill things to recover RAM. Another thing I use is a widget--I can't remember where it came from--that displays RAM usage on the home panel and a button in the shape of a broom, which, when tapped, recovers RAM. I think this is part of Go Task Manager.
    8. It seems obligatory to have a scanner app for all the 2-D bar codes that have sprung up everywhere. I haven't seen any advice about which app is preferred. I'm using Unibet Scanner, which seems to work.
    9. Because Google Play isn't supported, I've had to get some things via googling for apks. One finds these in strange quasi legal places and I worry about viruses. I'd be interested in advice regarding a virus scanner.
    Thanks again for the guide. -- al
    Thank you very much!
    1. Maybe you want to try Dolphin Browser Mini / HD, it's pretty powerful. But if you're looking for a lighter web browser, you could give BoatBrowser Mini a shot, if you want to.
    2. I've read that PowerAMP cannot activate on a non-Google phone, which I find pretty ridiculous.. I have to patch it with an illegal app, but now I get that strange noise when my music play, and the app is basically dead, unless I reinstall and loose all my settings!
    7. That's the right thing to do. If you don't have much APPs installed, that shouldn't lock up.
    9. Same here. I've used Lookout Antivirus before, but you wouldn't be able to uninstall it, if you're not rooted. I've then switched to Zoner Antivirus (Free). Less known, but for some reason, I've read it detected more viruses than any other free Android antivirus.
    Enjoy the ZEN Touch 2.

  • Open letter to Cisco regarding the UC320 platform

    Cisco,
    I have never in my life been exposed to a "production" piece of equipment with so many bugs, missing features and oddities as the UC320. While I am sure many of you are working hard to reign in the problems, this platform is an utter embarrassment that should be in the preliminary alpha stages, not a channel product being sold to end users.
    It is clear that Cisco has little understanding of how SMALL business works and how SMALL partners work with small business customers. A larger partner may be able to string a larger business along with promises of bug fixes and feature additions while charging them to make things right and.or padding the overall cost to account for the callbacks. True small businesses don't have the time, patience or money to deal with problematic hardware. When a partner sells a small business a piece of technology, it better work (at a reasonable cost) or the technology and the partner are out the door.
    I was extremely excited when this system was announced and saw great potential for small business customers and an alternative to the Avaya Partner IP and other platforms targeted at the same demographic. I jumped in and put a UC320 in the office of one of my small customers. This whole experience has cost me the trust of a client and is going to end up costing me $3000-$4000 out of pocket (hardware, labor, travel) to make things right with the customer.
    As it stands, countless hours have been spent trying to get this system to operate in a reasonably stable and productive manner. At this time the UC320 system has been reset and reconfigured in KEY mode (this time using 2.1.3(0), as the problems with steering digits, call routing and redial in "hybrid mode" made the system more than a little cumbersome to use. Now in KEY mode, caller ID only works on some stations AFTER a call is picked up. On one station, incoming calls are somehow routed to the "Phone Monitor" buttons instead of the "Shared FXO Line" buttons. The user has to press the monitor button to pick up a call, but the call does not always ring at the station so she has to watch for the lights. While the caller ID functionality is a bit better after the latest firmware update, it is still far from working properly. These basic call routing problems are not reasonable and not acceptable, period. The customer is tired of "we are working on it" and so am I.
    Other problems (to mention a few):
    The GUI is full of buggy behavior. One example if many: The impendence matching dialog only works the first time around and then the GUI loses track of what it is doing and must be reset.
    It takes 7-10 minutes for the GUI to load to the login screen over a remote connection. The UC320 is connected to a Verizon DSL, while not blazing fast it is a decent connection. Initial GUI loading on the LAN is almost as bad.
    The IE9 product that ships with every new Windows computer is not compatible with the GUI. This is not reasonable.
    The AA is somewhat unpredictable with regard to picking up calls and sometimes results in a busy tone and dropped call, even if the call is the ONLY call on the system. Sometimes the prompts are garbled and sometimes the AA does not even pick up.
    Steering digit redial issue - still not addressed. Redial on hybrid mode is useless, as is the phonebook.
    Caller ID only works part of the time, yet on every other system I have ever used, it works 100% of the time. This is not acceptable.
    Answered calls on shared FXO lines show as MISSED on other stations with those lines. The workaround: remove the missed calls display feature. This is not acceptable.
    Thus UC320 is not happy unless it is the only router, DHCP and DNS client on the LAN. The grayfield implementation appears to fail no matter what LAN topology and equipment are used. This device is far from friendly to the typical SBS or existing LAN with a dedicated DNS and/or DHCP server.
    The handsets have a cheap feel to them compared to the Avaya and other competitors phones.
    The sound quality of the ringtones is almost laughable if not sad
    The speakerphone quality and overall voice quality are not as good as the competition's.
    The filtering functionality of the logging feature does not appear to work properly
    Firmware updates often result in a HANG condition where either the GUI needs reset, the system needs a physical reset and/or sometimes defaulted
    Firewall port forwarding rule oddities where a rule is deleted from the gui but is still active in the firewall, yet the inability to easily use another data router to work around this problem.
    The inability of the device to properly use the LAN port for INTERNET based functionality (Time for example) if the WAN port is NOT connected,
    countless other 'issues" raised in the support forum and other venues...
    These are ALL very basic functions that one would expect to be fixed BEFORE a basic telephone system platform is released for production. It is absolutely unreasonable for a CUSTOMER to have to put up with a system this buggy and it is absolutely unreasonable for a partner to have to devote this much time and money to getting system to work at even a very basic level of functionality.
    To repeat the scenario: This config is as basic as it gets running 2.1.3(0) with (3) system phones, (3) users, (2) pots trunks and that's it. There are no odd call routing scenarios, no complex AA rules or schedules (in fact the AA is defaulted, including prompts). All (3) system phones have BOTH shared FXO lines (KEY MODE). Each and every firmware version has been tried and the system has been defaulted numerous times. The system fails to meet even the most basic expectations of myself or the end user and has become a sore spot between our company and a very good client.
    I am somewhat baffled, if not outright bothered by the fact that this device is riddled with so many problems and the fixes are taking so long to be implemented, if at all. I have been asked (ordered) by the customer to get this "hunk of crap" out of their office and replace it with something that works "at no additional cost". I could not agree with the customer more...
    A very unhappy Cisco Partner.
    William Burnett

    To William (and Cisco,)
    Honestly, I like Cisco.
    I like their  "openess" (you can find documentation and help on almost anything  anywhere), the contribution they make to industry by their huge R&D  effort (more than all their competition combined....or so I've been  told...), the accessibility and responsiveness of some of their key  people in the distribution channel, and yes, I like the ecosystem in  terms of support, tons of free education and sales support for both  their SMB and classic enterprise solutions.
    Having said that, I thank God for people like William  Burnett, who I am sure opened the eyes of many partners about the things  that are horrendously wrong with some of the products in the SMB  portfolio, most notably the UC320. I think it is fair to say, that  William has effectively "killed" it (the UC320) in it's present  incarnation. That is, unless Cisco, decides to really rise to the  challenge and fix a product that at first seemed ideal for the small  enterprise, but which was poorly implemented in terms of QC and in some  cases design.
    We certainly are not going to be touching the UC320  with a 10ft pole now Nobody wants (or can afford to) get a bad name by  selling "trouble" to your Mom&Pop shops or to people whose trust you  worked hard to gain and who are really depending on you to deliver. Not  in this economy....not ever.
    Coming from a Nortel telephony background, its really  hard to accept that having to respond to trouble calls or complaints  continuously from customers when Nortel products worked so reliably. In  fact, Nortel Norstar is so reliable as a key system that people joke ,  that's why they went out of business, they couldn't generate enough  turnover in new sales on account of people holding on to their Norstar's  forever.
    As a seller/installer/user of Cisco voice (UC540) and CME there are a couple recommendations I would like to make to Cisco:
    1)Private line emulation - inability to transfer or conference calls on a private line.  (using the TRUNK XX command) on the CME/UC500 platforms needs to be  significantly improved in order to keep up with the competition:
    for  one, when you select a private line and make a call you cannot transfer  that call. Every other system I have worked with allows you to do this.  This for me is a glaring "defect/design flaw". I spent a lot of time  trying to get this "fixed" as I couldnt believe that Cisco would just  omit such a basic function when all their competition  has it. (You dont  even think about this when dealing with other systems.) Its just  expected.
    2)Private line emulation - Inability to reflect the dialed number in the Call Detail Records for calls made via a "private line". If you select a private line on the UC500 or  CME and make a call, the dialed number would not show up in the CDR. I  have programmed systems from Nortel (Norstar, BCM,CS1000), Avaya - (IP  Office 500, Partner Plus, and S8x00 Communication Servers) as well as  various systems from Mitel and
    Panasonic .  The CDR packages for these systems are very well implemented and  documented. Cisco's systems are well documented as well, but this is an  area of the implementation where Cisco falls behind the competition. I am sure this can be fixed, but for some reason, despite a number of requests, it hasnt.
    In  trying to understand why it is Cisco, with such a huge R&D budget,  can't seem to get some things working properly that the competiton has  long ago solved and moved on with, I have come to the conclusion that it  must be that Cisco propably didnt tap enough of the right (human)  resources when it was developing its voice portfolio, and the lack of  industry experience shows up in some random places. Sad to say, not  paying attention to some of these details, to real world usage  scenarios, makes what would be an otherwise super product, just good  enough.
    Cisco is the biggest networking vendor on  the planet. People have a right to have high exectations of Cisco. Their  marketing also conditions users and partners to expect more when using  their solutions. While we accept that no one is perfect, not even the  mighty Cisco, I think most of the complaints and dissapointment  expressed in this forum, on this particular thread, are justified  because there is a strong feeling that if Cisco can be such a  trailblazer with their enterprise portfolio, that they should have  understood the importance of ensuring and enforcing good quality control  in the design and manufacture of the SMB portfolio. I honestly hope  someone from "Corporate" or high enough to make a differnce, looks at  this thread started by William and uses it to inspire the will to fix  what needs to be fixed to redeem the UC320 in whatever incarnation, in  the eyes of its partners (even former ones....such as William)and  customers. This is beginning to look like a textbook case of how not to  do product development.

  • E72 - How to format the phone number on contact

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    ozidug wrote:
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    AFAIK the international standard for telephone numbers (E.164) does not say anything about using spaces, dashes, or brackets in a telephone number.
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    KevinS,
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    Well sad to say I forgot to ask them at the distro center haha coz I thought the problem lies on my mobo and hoping to get 1-1 exchange but when they showed me correct reading for the voltage when they tested my mobo using other cpu, I'm lost trying to figure out what could be the problem you see...
    I did mail them today asking did they test my mobo using a prescott but I guess the earliest I can get their reply is tomorrow as they are closed today. Well I might be paying them another visit and ask them to test my prescott on other mobo as well the it's far from where I'm staying 
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    I have the iPhone 4S and I cannot get my apps to download. I will click free then install and then it will ask for my password. Once I enter my password correctly it will verify my password an then it won't do anything. what should I do?

    I just went through this same process.... I changed my credit card, double checked billing info, changed my password, I restored my phone, but the misake I made was I kept restoring it from my back up.... Finally I went to Apple Store.. and sad to say that you have to do a restore, and DO NOT restore from back up.
    I used Gmail so I didnt loose contacts or email.. but I did loose all my text messages and history of that.
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