Sales order we have made schedule line category catCN but still reqt coming

Dear Sir,
Sub : For sales order 5000060 line 10 we have made schedule line category as CN but still system is giving requirement against this order (while running MRP T code MD50)
Details:
One user has made one FG material delivery with PGI without putting the picking quantity. He had put zero picking qty. When we click PGI button System does not allow to do PGI without putting the picking qty but how he could do it we do not know. Now there is no goods issue material document instead one confirmation of service document is there in doc flow .we can not open this document. if we click display by selecting this document in document flow system gives error - NO document created for confirm service/cancel transaction
All the delivery fields are gray out. Delivery qty is there in this delivery hence at sale order schedule line tab against the schedule line system is showing delivered qty -2.
Goods movements status is B- partially completed.
Also system is not allowing to reverse the delivery- it is saying-no data available for this selection criteria. Hence we are not able to do delivery against this item. Hence we have created sale order line item 20 & transferred this stock to line item 20 & did subsequent transactions.
Now system giving requirement for line item 10 .We have made schedule line category CN still system is giving requirement against delivery number  in T code -MD 50 against sale order line item- there is customer order ,delivery, production order .delivery number never comes in MD50 .it is giving requirement against delivery.
Kindly let us know how to stop the requirement to generate from this sale order line item
Also kindly let us know how user could make this & how this might have happened & how to restrict this in future.
Regards

Dear Sir,
When we create a sale order default sch line category is CN after few days (there is a specific reason) we change it to CP & run MRP
In this case we made the product by doing this but while doing delivery .user did some mistake & did PGI without picking qty in delivery.Now this qty is in delivery but there is no material document that stock has not yet moved .Since there was a problem in the delivery we have trasfered this stock to sale order line item 20.& did further transactions.
Afte this we did schedule line cat from CP to CN
But in MD50 system is giving the requirment against sale order ,delivery
Regards

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