Sales Return for Closed Invoices

Dear All,
I have Created a Sales Order and corresponding DC and Invoice.Since the payment is done the status of the invoice is closed.Now i get a product back and i want to do a Sales Return.How does SAP help me in doing Sales Return for Closed Invoices/ DC.
Thanks,
Merle

Hi Merle,
This depends upon your business process and how you want to handle such cases.
In case where you dont want to cancel the incoming payment, just create a standalone AR credit note and in the reference or remarks field, you can mentioned the invoice number to be used in reporting.
Else, you can always cancel the payment and proceed as mentioned by Imran.
Thanks,
Joseph

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Sales Returns for Excisable Finished Stock

Dear All,
I have read a post below with regards to sales returns for finished stock which updates RG1 register, as I understand RG1 register is a quantity register, and the movement types define the sales returns qty wise, However I have the following queries
If I send 10 qty of material to my customer the same is captured through my normal sales scenario where I create an outgoing excise invoice, however if the customer sends 3qtys back then I create Return Sales Order, Return Inbound Delivery and a Credit Memo, however from an excise point of view I need to use the t-code J1IH as suggested in the below post and click on additional excise and give the required details. However at the bottom there is a radio button tab RG23 A and RG23 C where in the system by default it is selected as RG23A.
My question is I will input an outgoing excise invoice where I need to give partial credit for the part qtys which the customer has returned and if I do click on RG23A tab( Since there is Radio Button) does it have any impact on the register RG23A value wise, as per my understanding RG23A is used from a purchase point of view for raw materials and RG23C is for purchase finished product and why is there no Radio Button indicating RG1 and it does have any impact on other register as well.
Customer Returns for Excisable Finished materials RG1 registers update
Kind Regards
Atul Keshav
Edited by: Gojolly99 on Jul 10, 2011 8:21 AM
Edited by: Gojolly99 on Jul 10, 2011 8:38 AM

Dear Siddhartha,
This functionality was available in standard it self, Chose order type RE, Configure Delivery (PGR) and billing documents for the order type. It will reversal automatically the excise and sales etc..
In sales, customer will get debit and sales will get credit, so once you can take return this will get reverse including excise, sales and cst / vat.
if it is use ful reward me
Reg
Eswar

Sale orders for which invoice has been created

is there any table in sd module from which we can find out the list of all sales order for which invoice has been created.

Hi
Kindly Table VBFA.It is sales document flow table containing data from the begining of sales order till the invoice.
VBTYP_N = 'M' invoice
Thanks
Subha

How to create sales return with multiple invoices

Hi ,
I am creating a sales order return with reference of billing document using FM SD_SALESDOCUMENT_CREATE, if i give one Billing document as a reference document it is creating document perfectly.
But my Requirement is to create one Return sales order with multiple invoices.
I tried to pass reference document no's in Item level , but it take first reference document number only , for that reference document only return is creating.
Can you any one help me how to create this.
Thanks in advance
Swapna.

Hello Venkat,
As I know it is not possible to create a single return order for multiple invoices in the background.
It is possible in the foreground by following the below steps.
1) Goto VA01 --> enter the Sales order type and Sales area.
2) Press F8 or click on create with reference, provide the first invoice.
3) Now the main screen would appear, displaying line items from Invoice1.
4) Without going back, again goto path, Sales document -> Create with reference
5) Enter second invoice2. and the items from invoice2 will also appear in the Sales order line item.
------ Enter as many number of invoices by repeating the above step--------------------
6) Press save, so one sales order is created for multiple invoices.
Regards,
Thanga

Reversal of Sales return for exrta stock

Dear Expert
as per scenario,we sold our product to customer but after dispatch, product got damaged before reched to customer due to accident.we took return all product as sale retun in SAP. Now problem is we sold 160 Handling Unit,but while taking sale return user took all 160 Handling Unit instead of 158 Handling unit.
now 2 HU are extra in stock and we want to remove that stock from system,and we cant do 652 for that 2 HU.
which process in sap will solve this problem.
thanks & Regards
Pash@SD

thanks for reply
if we ll use 292 (Consumption for all accnt assigmts from warehouse - reversal) Mov type what will be accounting entries will happen in SAP as this is exrta stock and we dont want to give to cutomer again,we want to remove from stock.
thanks & regards
Pash@ SD

Returns sales document for cancelled invoice

Dear SAP Gurus,
User has created a normal invoice with certain finished goods. Due to some reasons he cancelled this invoice with T code VF11. And then he tried to create a returns order wrt original invoice and created returns sales document without any error.
OR --> LF --> F2 --> S1 (Cancel invoice)
F2 ---> RE ?
Is this the standard behavoiur of the system or...is there any problem in copy controls config from Invoice document to Sales document.
Request you to please suggest me how to process further..
Thanks & regards,
Praveen

> My original billing document is already cancelled and when copying from F2 to RE, want an error message to be poped up saying billing document already cancelled, you cannot create a returns sales order.
My ques. is Why will you create return sales order wrt billing document (F2) when it is not cancelled ?
In other words, you will create return order when there is problem with material. So, for that you have to cancel the billing doc. which you already have done.
So, when you create return order, you want the material to be entered in return order. So, you can use either original sales order or billing doc. (F2) as reference so that you need not enter all the items again in return order. You can also configure return order so that it will not take any reference while creation.
In short, while creating return order you need to cancel the billing doc (F2) if it is there, so that all the accounting entries will be reversed and then have to create return order with ref to this billing doc. or original sales order.
Hope you get some idea. Correct me if i am wrong anywhere
regards,
Sagar

Issues in Sales Order for Customs invoice.

Hi Experts,
Have created a S/O 'A' is for a part at no charge, with value on Sales Order = 0.00
Woth refernce to this SO we created the delivery 'B' and then the customs invoice 'C' through VF01 with billing type ZF8.
The Customs Invoice brings in a value of some X $.
My question is how this happens and where it comes from. Using this same process (happened in Invoice), I need to attribute the same value to all Sales Orders and Deliveries. Please help.
Thanks in advance.

Hi
Please check for what is the pricing procedure picked up at sales order level and what is the pricing procedure at Invoicing level.
There might be the probability that system is redetermining the pricing procedure.
Also at copy control level delivery-Invoice VTFL check for from where you are pulling the price, it should be from sales order.
Hope this information will help you.
Thanks.................Rishi

Vendor Return for after INvoicing

Hi Dear,
We have one scenarion
suppose we already did GR for 100 Q and also made quality inpection for all quantities now we have to return 20 quantites ,but we are unable to return delivery giving message IR already happened , if first we trying to make credit memo got return GR 20 quantities in MIRO then system giving meassge material in unrestriected , quality has already passed,please suggest me some way how we can map this scenario..
Thanks,
Dharmveer

There is no direct connections with your movement type 161 and your ETT OTHR, when you will use J1IS for createing outgoing excise invoice wrt to the material doc it will determine the GL acc with the aid of OTHR ETT this is standard settings.
Now if you want to hit the or update the RG23A/ RG23C in the process then maintain the movement type 161 and the register type in the below mentioned path.
IMG->LOG general->Tax on goods movement-> India-> Business transaction->Specify Which Movement Types Involve Excise Invoices.
Inside you will find the dropdown to select the register you want to update.

Customer sales return for credit

Hi,
What steps do I need to take to process a return from the customer for credit? Please give me step by step instructions and the transaction codes.
The returned material is a configurable (make to order) material. How can I tear it down, return the salvaged parts to stock and account for the labor hours needed to tear down the material?
Thanks for your help,
Sincerely,
Nicky

After completing the return delivery for the configured material against the return sales order, it will be inventory.
Create a teardown job (CO07). You may need to configure some teardown order types and create some teardown operations.
Enter the plant and the original sales order (not the return sales order).
Enter the Reference Operation Set for the Teardown.
Maintain the Settlement Rule (for example for any variances).
Enter the configured unit to be town down into the first operation.
Select the last operation and click on the the Components button
Enter the salvaged components to be returned to inventory. Do not copy any phantom items.
The quantity will be negative as this is a return to inventory.
Check the back flush indicator if it is not detaulted to be on.
Release the order and save.

Sub items of bill of material is not copying in sales returns

Dear All,
Regarding sales returns with referance to invoice consist bill of material sub items are not
copying in to sales returns order because invoice is not consist sub items of bill of material those which are relevent
for delivery but relevent for billing and pricing
For this issue make subitems of bill of material to be copied in to billing without pricing to solve the issue.
If not can create the sales returns order with referance to sales order consist bill of materials to copy sub items along
with the main item.
but client wants to create the sales returns with referance to invoice irrespective of the bill of materials
we need to customize the zprogramme to get sales order No. if invoice consist bill of material to copy sub items from sales order to sales retuns order.
With out z programme can we copy the sub items of bill of materials from invoice to sales retuns order.
But invoice consist only main item of bill of bill of material relevent for pring not relevent for delivery.
sub items are relevent for delivery but no relevent for billing and pricing.
Please provide the solution.

Hi,
Main item relevant for billing not for delivery
sub items relevant for delivery not for billing
Here you can flow sub items in to invoice but do not add item value to invoice net value
You can control this through statistical indicator in item category detail VOV7
Under business data tab Statistical value maintain X or Y
Then even if sub item have price then at invoice time it will statistical (just at item level) system will not add it in net value of invoice.
Kapil

Sales Return of Excisable Items

Hi All,
How do we post sales return for an excisable item, where Delivery, Outgoing Excise Invoice, A/R Invoice, all three have been created?
When we post a Sales Return, it shows a message to create an Incoming Excise Invoice. But does not allow to create a Incoming Excise Invoice, says that IEI can not be created on the base of this document.
The credit memo also could not be created as it ask for creating an IEI first.
Regards
Rahul Jain

Hi Rahul,
If you posted AR invoice return should be only done
thru AR credit memo and you need to mention
outgoing excise invoice reference no.in Excise Ref. # of
Accounting TAB of A/R credit memo before adding credit memo.
Incoming excise invoice will be created automatically.
Hope above answer will solve your problem.
Jeyakanthan

Re-Issue Sales Return Material

Hi,
Can anyone help me to address the following scenario in SAP B one.
I have Finished Item say "A". the customer returns this item after few days. For this i have to enter the Sales Return document which is standard functionality.
This return FG item will be reused in Bill of Material of "A" with other raw material.
Since same Item "A" will not be allowed as child item in the BOM i have created new Item called as " A   Ret" and added Sales return for this item and stock taken in Return warehouse.
for this return item i have the price which is mentioned in the Return document.
if i create production order as shown below
Parent :   -
Item A
Child: -
Item A   Ret
Child: -
RM1
Child: -
RM2
In this case to produce the Item A again i require to consider only the cost of the raw material added and not the "Item A Ret" since this item is already produce and reused in the production.
can anyone help to manage since in standard Production module it is considering cost for the Return item also which is having major impact on the cost for the Item A.
we are stuck with the entries for this scenario can anyone help please

Hi Deepak,
Thanks for your inputs.
we are implementing in pharma company. As per your suggestion the product which we are taking in as Return material is say for example a tablet which i cannot take in as dissamble production order which is not posssible.
So a thought to enter as separate item. I know this will affect inventory. ANy suggestion for this.
Because after tatking this as return item we have to book Incoming Excise invoice and then Credit memo to adjust the customer balance.
Any suggestion how to follow the steps in SAP. Your help will be very useful.

Customer sales returns

Dearr Gurus,
A coil with batch no 09xxxx was sold to a particular customer 100002 with order no 21000120. and after somtime there was a sales return for that same batch n0 09xxxx with ref to another customer order 31000134 . This i believe is wrong how do i put this under check so that a batch that was sold to a customer can only come back into the system only through the same customer alone.
Thanks

We have two Options :-
1. We can make Returns Sales Document Type mandatory with reference to Sales Invoice.
2. Secondly , we can make changes in Copy Control settings in VTAF at Header Level.Use Routine 3 Bill.header partner.
I suggest you to go as per the second option because as the Business process , we can't make Sales invoice Type mandatory.
Best Regards,
Ankur

Sales return BAPI error

Hi all,
I have been given with a task like creating function module for sales return For that i am using standard BAPI BAPI_SALESORDER_CREATEFROMDAT1 .To this BAPI i am passing all necessary inputs with doc_type as RE.When i execute this Function module ,its showing Following error
EV1 761Unpermitted combination of business object BUS2032 and sales doc. category H
This BAPI is working for Sales order creation ,But for Sales return not working .what would be the problem?please help me out.
with regards
naresh bammidi

Unpermitted combination of business object BUS2032 and sales doc. category H
The business object for returns is BUS2102. TheBAPI you mentioned has a hard coded value of BUS2032 which is not for a return sale order. Have a look into the bapi function available in SWO1 for BUS2102, its BAPI_CUSTOMERRETURN_CREATE. Please try with that.
Kesav

HUM vs. sales return

Dear All,
We did the following process:
1. SO for materialA
2. Delivery refering to the SO
3. Pack materialA with mat_pack, based on configuration delivery item was created for mat_pack automatically.
4. Picking (WM picking for materialA and normal picking for mat_pack)
5. PGI (mvt 601 for materialA, mvt 621 V for mat_pack)
6. Return sales order (RE) refering to the original SO
7. Packing, but no automatic item determination > the packaging material was not generated
So, mat_pack got to return. pack. special stock to customer (special stock "V").
I checked SAP help:
- I can create SO (order type AT) > delivery (type: LR) will be created for packaging material with item category LAN
- no information in SAP online help or in SCM660 how sales return for HUs should be done (I haven't found anything).
- I tried to assign item category LAN for delivery type LR for VERP items in SPRO > LE > Shipping > Deliveries > Delivery Item Category Determination - the problem is that the delivery item category LAN ( document category J ) and delivery type LR are not allowed to be linked (error message: VLCU001)
My questions:
- I cannot assign LAN to LR (error message). SAP can: if it creates the delivery for AT sales order type. (SAP creates LR-type delivery with LAN del. item category for packmat with SO of AT type). Why does it work so?
- What is the standard sales return process with handling unit + returnable packaging)? I would prefer to pack the return item and get the packing item on the delivery - and reduce special stock "V" by posting GR.
Thanks,
Csaba
Edited by: Csaba Szommer on Oct 27, 2008 5:20 PM
Edited by: Csaba Szommer on Oct 27, 2008 5:23 PM
Problem solved by one of my colleague:
1. sales order item category TAL was copied > ZEL > "returns" indicator checked
2. delivery item category TAL was copied > ZEL > document type "T"
3. delivery type LR > Item requirement: 202, Default order type: DL
4. delivery item category determination: LR VERP PACK ___ ZEL
Edited by: Csaba Szommer on Nov 7, 2008 4:13 PM

Normally the Sales Return Order is created with reference to the billing document of the original sales order. You can get the billing document number from the table VBRP (field VBELN).
VBRP-AUBEL = VBAK-VBELN = VBAP-VBELN
VBRP-AUPOS = VBAP-AUPOS
The Sales Return Order can be fetched from the table VBAP (field VBELN)
VBRP-VBELN = VBAP-VGBEL
VBRP-POSNR = VBAP-VGPOS
Hope this helps.
Regards,
Manoj

Sales Return for Closed Invoices

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