Same report, 2 identical servers, 2 different outputs???

We have a report that is produced correctly on our Staging server, but when we promote the same report to our Production server (which is a mirror of our Staging server), we get different output. The machines are identical in every respect except for the name. The same queues, fonts, and version of Crystal Report (10.2.3600.0) is installed on both. I wish I could upload the 2 versions of the pdfs that are outputted for you to see the differences, but there doesn't seem to be a way to do that here. Any ideas of what could be causing the discrepancies?

Hi Amanda,
Can I back track a bit here? I would like a bit more clarification on how this is being tested. From what I understand:
1) You have the same application running on 2 different servers which are mirrors of each other.
2) The report is exported to PDF directly, not previewed or printed first.
3) The PDF is opened locally on the client machine.
A couple of questions I have:
1) Is the client machine viewing the PDFs from both servers or are these 2 different clients as well? If the clients are different, then can you try opening the PDF from the second server onto your original client and see if they formatting is the same? I say this because I want to make sure the Acrobat reader is the same version on both machines and to eliminate the possibility that the PDF is fine but the reader may be the culprit.
2) You've removed the printer in the report I see. On the client machine, is there default printer installed and is it something other than the Generic Text Driver?
3) Same question as above but on the second server? A printer is important to Crystal even if you are not printing. Many years ago if a printer was not installed, the print engine would crash the report when you tried to run it. That's when the No Printer option was added but that's a different story. I just needed to stress the importance of having a printer installed.
Thanks,
Brian

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Hello,
A small update on this. I figured out that I can also generate an health report containing errors regarding temporary attributes using the GUI. Those errors appear when I choose the option to count the files in the replicated folder. If I leave the option
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========
One or more replicated folders have content skipped by DFS
Replication.
Affected replicated folders:
Homedir
Description:
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listed above because they have temporary attribute set, or they are symbolic
links . This problem is affecting at least 100 files in 1 replicated folders (up
to 100 occurences per replicated folder are reported). Event ID: 11004
Last occurred:
9 marca 2015 at 12:32:14 (GMT1:00)
Suggested action:
Verify that the files you want to replicate are not temporary and not
symbolic links.
<v:vmlframe class="pm1" src="#Minus"></v:vmlframe>Homedir Replicated folder
File path:
D:\Homedir
Files that cannot be
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\4AA5E9D0.wmf
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=======
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PS C:\Windows\system32>
Nothing...
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PS C:\Windows\system32>PS C:\Windows\system32> Get-ChildItem -Recurse -File -Attributes Temporary -path D:\Homedir
PS C:\Windows\system32>
I'm quite puzzled here, I don't know what else I can try.
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Kind regards,
Wojciech

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http://help.sap.com/saphelp_nw04/helpdata/en/80/1a6399e07211d2acb80000e829fbfe/frameset.htm
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I’ve recently came up with a very strange problem
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Hope this helps.

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I am using CR2008 with MySQL 5.1.
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v10.1.1.1326
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ODBC
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Hi,
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Hi Everyone,
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Same report, 2 identical servers, 2 different outputs???

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