Samsung Notebook Laptop at Best Buy

I really like to buy Samsung Netbook and Notebook
but unfortunately best buy doesn't carry samsung notebook and netbook.
all online retail store carry samsung netbook and notebook laptop...
I read some article that best buy will carry samsung notebook Q1 or Q2.
does anyone when best buy will carry samsung notebook laptop ???

Please don't bump two year old posts...
Crystal
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While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.

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Compré Samsung S5 en Miami Best Buy # 551, Plantation, FL 33323. No funciona en Brazil. Que hacer?

Compré un modelo SMG900VZKV Samsung S5 en Miami Best Buy tienda # 551, Plantation, FL 33323. Una vendedora me aseguró que iba a funcionar en Brasil. Pero no lo hace. El mesmoa según Samsung sólo funciona en los EE.UU.. Me pregunto: ¿cómo puedo recuperar mi dinero? Vivo en Brazil.

Hola MarcosdeAlemeida,
Siento mucho que el teléfono que compraste no esté funcionando en Brasil. Best Buy reconoce que la tecnología que se vende en nuestras tiendas de los Estados Unidos no siempre es compatible con la de los países extranjeros. Es por eso que siempre consideramos consultar la contabilidad con los proveedores de servicio en el país en donde se deseas usar la tecnología.
Para realizar una devolución con Best Buy, el producto, recibo de compra y una identificación emitida por el gobierno a una tienda de los Estados Unidos. Para más información visita Best Buy: devolución y cambio.
Gracias por tu tiempo,
Karina|Social Media Specialist | Best Buy® Corporate
Private Message

Please, help to find laptop in Best Buy stores

HP - 17.3" Pavilion Laptop - 4GB Memory - 500GB Hard Drive - Pewter
Model: g7-1338dx
i can't find where is available this model in ALBUQUERQUE NM,
is it possible without ordering?

Nyolls,
Im In alabama and we have received them in our store. Your store may be waiting to receive shipment from apple.
Yes, I am a Geek Squad Agent, however my opinions are my own.
"I don't get paid to press buttons, I get paid to know which buttons to press"
*Please mark your questions solved and click the star to give me kudos to show your thanks!*

Completely remove "Best Buy PC App"?

New laptop from Best Buy. I need to remove the "Best Buy PC App" junkware from the computer, but the "Uninstall Program" control panel only removes it from the user who uninstalls it. Other users still see the junkware installed when they first login, and must then uninstall it themselves.
In other words, using the "Uninstall Program" control panel only seems to remove the junkware shortcut. It doesn't appear to actually uninstall the program.
How do I completely remove the "Best Buy PC App" from the system?

coover: you mean Win7 uninstalls differently if i run the control panel as Administrator versus as a regular (administrative) user? (the user i used did have administrator rights, but that's not the same thing as being Administrator in Win7.) hmm. i suppose that could make some kind of sense. how do i run the control panel as the Administrator so that it's the Administrator uninstalling the app? can i just "Run as Administrator" from the context menu?
slimjim77: it's not about disk space. it's about finding an answer to the question of how. it's possible i'm doing something wrong; but it's also possible (and seems more likely) that the BB PC app has a broken uninstall routine. if the former, i'll learn something. if the latter, maybe posting this will get it fixed -- and if not, maybe it'll lead to instructions that others with the same question can find. does that bother you for some reason?
i did manually remove the shortcut under C:\Users\Default\AppData\...\StartMenu\Startup, and that prevented the app installing itself for new users. can't look into more than that at the moment since i don't have the laptop with me.

Best Buy sold me two Lenovo notebooks without left speakers!

I camped out for 12 hours at the Best Buy in Brighton, MI and ended up purchasing two Lenovo g575-438343u notebooks for $180 each. One of the first things I noticed was that the black seal was broken and there was clear packaging tape over it. A sticker on the box said "This computer has been tested and set up by Geek Squad".
I booted the first notebook up and one of the first things I did was try to watch an HD YouTube video to test the video performance. The video played fine, but I noticed no sound coming out of the left side of the laptop. I spent a while in the Windows sound settings and the SmartAudio program found in the Control Panel. With no success getting left audio output from the internal speakers, I plugged in a pair of headphones and left and right sound worked correctly. I then booted up the second notebook and had the same problems. At this point, I was almost certain it was a hardware issue, but I booted a linux LiveCD just to make sure .. still no left audio output.
Convinced this was a hardware issue, I started disassembling the laptop. My suspicions were confirmed when I found there to be no left speaker at all! The location of where the left speaker should be is empty. The connection on the laptop has four pins - two for each speaker.
You can view the Lenovo G575 datasheet here:
http://shop.lenovo.com/us/ww/pdf/G575_Datasheet_US.pdf
The datasheet lists 2.0 Speakers (2* 1.5W)
I have taken photographs of one of the notebooks that I purchased from Best Buy, showing the missing left speaker.
http://imgur.com/a/IwnV3
I contacted Lenovo technical support about the issue Friday night, before disassembling the notebook. They said my options were to take it back to the Best Buy I purchased it from and ask for a replacement or repair or I could start the warranty depot process with them (Lenovo). I declined the warranty process at the time because I wanted to further investigate the cause of the problem.
I will call the Best Buy today and see what they say.
I will update this thread after I get some support from Best Buy or Lenovo.

I made the 45 minute drive back to the Best Buy with both notebooks. I was helped by a Geek Squad member, but unfortunately he was not able to do much. After messing around with settings for a few minutes, he was convinced there was only one speaker. At that point, he started trying to find specs for the notebook. I told him if he performed a quick google search for "Lenovo G575 datasheet" he would see where it says it has 2.0 Speakers (2* 1.5W). He said that he needed the specs for the specific model number, not the series. Unfortunately, the notebook isn't listed anywhere on Lenovo's website. He looked for about 15 minutes but could not find the specs for the g575-438343u. I was then offered two options.
1. I could return both notebooks for a full refund, no restocking fee. I told him I camped out and waited 12 hours to get a notebook at this price, so I would not be interested in a refund.
2. He said he could queue up the notebooks for service. He said they would first try to find the spec sheet for that specific model to determine whether it was supposed to have 1 or 2 speakers. I'm guessing at that point they would send it back to Lenovo. I asked for a rough ETA on that process and he said with the holidays, 3-4 weeks would not be uncommon. I told him if I wanted to go that route with a Lenovo warranty service, I could just do it myself.
So I left the store with my single-speaker notebooks and no resolution at this time. The geek squad agent took down my name, telephone number, and email address and told me if he found the specs he would send me an email.
He believes Lenovo was trying to cut costs to get the notebook down to that price point and a speaker made the chopping block. I would have to agree with his theory - I found another person online who had the same issue here:
http://www.helpowl.com/q/Lenovo/G575/Technical-Support/lenovo-g575-mono-sound/114738
I don't believe Best Buy is at fault here, it seems like Lenovo was trying to be as cheap as possible. I will have to contact Lenovo again and see what they say.

So I've found the laptop I want and it's at Best Buy...

Actually, the laptop that I have researched extensively is at several websites and stores. I do, however, like the components of Best Buy's configuation and price the best ,hence my registration here. First and foremost, the laptop that should be on everyone's wish list (lol) is the HP TX2Z Tablet that a Best Buy within 30 miles of me has instock (at least it says this online)! So, I see all these like 10% off coupons for computer accessories, TV's, applicances, etc. What about the one's for computers and whatnot? I am itching to feel like I'm getting a good deal on this, and even though I may already, I think a coupon would be great. My mom just bought the Toshiba Mini at Best Buy last week and signed up for that Reward Points crap. I don't really know what that is, but from my quick perusing through these forums, apparently you get coupons and whatnot. I'm not RUSHED to make this purchase and have been feverishly looking for a comparable used model of this laptop (hey, a quick reformat makes it new to me!), but if I could find a coupon or something I would definitely go buy one immediately. So do they just not make them for laptops? I found one online that says "$100 off any notebook purchase" and has some exclusions (which do NOT apply to me, so weeee) but it's some weird print screen although the coupon looks legit. It expires 11/24/2009 but it's the ONLY one I found and usually you would see these plastered all over the place so I don't want to try it and then look like some weirdo if it didn't work, lol. I printed it out anyway and still have a copy saved, but still. I don't know. Any help?
-rye

Always nice to see someone do their research, rye!
First off, sadly BestBuy does not have coupons that apply to laptops and desktops but the RewardZone will help a lot! It is basically a 2% cash back! These reward certificates can be applied to any purchase though!
Please believe me when I say, you will very rarely find a better deal on a equivalent configuration. Though what I said is irrelevant to you since the HP one does have different configuration but most people do not use over 80 GB and an 8-cell is not necessary unless you will be traveling frequently. I do want to warn you about some charges that HP will tend to throw on, such as shipping and services.
If you ever do have a problem, rather than walking right into BestBuy and having GeekSquad fix your problems, you will need to pay to ship the computer back and most of the time the manufacture even charges you for the parts which get real expensive. If you do have GeekSquad Black Tie Protection, GeekSquad will take care of everything and anything and every plan has one free battery replacement to boot. Typical 6 cell can range from $100 to $170 depending on the manufacture. Here is the 6-cell for the laptop you want. My HP has had the power chord tear 4 times and each new one cost me about $54. From that day forward, I always buy GeekSquad Black Tie Protection, it includes AC chord replacements!
Buying from BestBuy with a GeekSquad plan is the safest and best investment for your purchase. I know it seems like a bit more upfront, but factor the price out over the time of coverage, you pay about $6.70 /month for full insurance. I hate paying for my car insurance, but when I get in an accident, boy am I happy I have it. HP does not provide coverage and services even close to GeekSquad.
I hope I helped you understand discounts for BestBuy and by far, I do not shop at BestBuy exclusively, it's just that I have really grown to dislike HP after 2 desktops and a laptop.
Warm Regards,
Jason

Just bought a laptop in store, now trying to get a promo code from best buy

I recently purchased a laptop in requirement with the new deal from microsoft offering a free xbox upon purchase of a PC of 699.99 or more. The guy in the store told me I needed to contact microsoft for the xbox, but microsoft says I need to get a promo code from best buy, help!

Best Buy is no longer participating in the xbox promo.
Crystal
Superuser
Forum Guidelines | Terms & Conditions | Community Guidelines | What is a Superuser?
*Remember to mark your questions solved and click the star to give kudos to show your thanks!*
While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.

What new laptops are coming to Best Buy soon (June or early July)?

Anyone have confirmations or rumors of what new laptops are coming soon to BestBuy?

"Markus" Please read my comments below
That is the exact news I was hoping for. I had one of the 3 blue label laptops with the Intel Wireless Display (Dell 1569). I Loved everything about it, except it was garbage. I had 3 of them. First one, the Media Center crashed and GeekSquad couldnt fix it, second one came with a squeaky mouse button and they replaced it again, and for the third and the worst one. The Wi-Fi card actually burnt and melted the bottom of my laptop plastic (left an indention of my finger print on the bottom of the laptop. Thank goodness, even though the laptop was 2 months old, the manager gave me a full refund in the form of a gift card.)
So, I am basically looking for the same exact type of laptop, but would actually be reliable. The Dell had the Wi-DI, an I5 processor, lighted keyboard, and a lot of other extras. Should we expect to see something compariable coming in that time frame that you mentioned?
Also, not to question your timeframe. but from looking at Intels website, it stated that the 3 blue label laptops that came with the WI-DI (Intel Wireless Display) would start to be at Best Buy stores by January 17th and with them having a 6 month exclusive contract on that technology. Wouldn't that mean that there would not being any new Intel Wireless Display Technology laptops until atleast June 17th?
Lastly, any new laptops coming in that timeframe or a little later (a couple weeks or so) that would be equipped with Nvidia Optimus graphics card? As I read and saw a youtube video showing that the Nvidia Optimus graphics card actually work with the Intel Wireless Display Technology.

Best Buy Version of Samsung Galaxy Tab 10.1

Is the Samsung Galaxy Tab 10.1 that Best Buy sells strictly a Wifi model or is it 4G capable? (obviously I understand that if it is capable it still requires a monthly fee with an actual provider to actually get the 3G/4G). But I am not interested in being limited with only a Wifi model.

casey51295 wrote:
Is the Samsung Galaxy Tab 10.1 that Best Buy sells strictly a Wifi model or is it 4G capable? (obviously I understand that if it is capable it still requires a monthly fee with an actual provider to actually get the 3G/4G). But I am not interested in being limited with only a Wifi model.
I don't believe any 3G/4G models are available in the United States yet.
I haven't found wifi-only limiting as my phone supports Wifi Hotspot functionality.
If you do get a 10.1 from BBY, make sure that when it boots there is an image of an unlocked padlock. Some units are sold with locked bootloaders. (I consider this to be a major defect since unlocked devices are sold at the exact same price, and locked units are not marked as such. There is NO justification for a locked bootloader on a wifi-only device.)
*disclaimer* I am not now, nor have I ever been, an employee of Best Buy, Geek Squad, nor of any of their affiliate, parent, or subsidiary companies.

My laptop had water spilled on it 3 days ago, I let it sit as instructed by best buy . I am on it right now but the mouse movement isn't smooth anymore and it is slower. The first time I turned it on it didn't respond at all, how bad is the damage.?

My laptop had water spilled on it 3 days ago, I let it sit as instructed by best buy . I am on it right now but the mouse movement isn't smooth anymore and it is slower. The first time I turned it on it didn't respond at all,can anyone tell how bad the damage really is without actually seeing it ? Do you think maybe it will be just a simple repair or am I looking at a whole new logic board?

Until you take it in so that a technician can look at it, it is all guessing and nothing more.
Allan

Migration Assistant cant find external hard drive Best Buy backed up for me when laptop crashed.

My mac's hard drive somehow failed and I took it to Best Buy where i bought it from and they backed it up to an external I had to buy and now when I go to the migration assistant it cant find it. What can I do?

Migration assistant will only work with drives that are a) contain original Mac systems, b) are exact clones of such drives, or c) Time Machine destination drives. For example, with a clone, you would see an Applications folder, a Library folder, System and Users at the top of the hard drive. If Best Buy just copied files onto the external, you can't use it in Migration Assistant. However, once you complete setup of the new system (without migrating) you can manually copy user files (not most applications though) from wherever they are on the external to the proper places on your new drive.
Matt

Exorbitant Samsung Galaxy S4 Unlocked Price At Best Buy !!!

I have checked the S4 price at all the different US carriers that will get the S4 and their regular unlocked price of the S4 without a 2 year contract is $649 and $599 with Sprint!!!
How is it possible that BestBuy started to sell the S4 at an incredible $1,199 and then dropped the price to $999???
This is a unbelievable...

This is actually common among non-carrier stores because Best Buy has to pay the carriers a pretty penny to get the phones and really only make money on contracts. If you buy it off contract, they have to pad the typical MSRP to make anything.

Best Buy Rips Me Off Yet Again

DO NOT SHOP AT BEST BUY!
Now here is why...
September 2013: I went with my mom to the Easton store to get her a laptop. While we were waiting the guy told us that we could save $50 on the laptop if I added a mobile hotspot to my phone plan. So I looked into it and it wasn't gonna cost me anymore a month so I did it. Meanwhile I had the guy (Patrick) look up to see when I was eligible for upgrades on my two lines. He said I was now. So we looked at phones and I got an iPhone 5c for $50 after my trade in and a Samsung Galaxy 3 for Chuck for free. So my total bill was $50, which my mom paid for since I was getting the $50 taken off of her laptop for the hotspot. Meanwhile in order to do the trade in the guy says he needs my credit card in order to get me my money back. So I give it to him and ask him 4 DIFFERENT TIMES "this is not going to charge me right?" Each time he assured me it would not. So we finished everything up and went on our way.
Flash forward to Octobers Cell Phone Bill: I receive my cell phone bill and it is almost $800!!! Immediately I call AT&T and she tells me that the guy at best buy screwed everything up. First of all she says I do not need a mobile hotspot (which was gonna end up costing me $40 a month which the guy never told me) because my iPhone works as a mobile hotspot. The she tells me my line got put on a family share plan and Chucks line got put on its own MEXICO TALK PLAN! Why would I need a Mexico talk plan? Luckily AT&T was nice and credited almost everything back.
Flash Forward again this time to today: I just recently paid my credit card off in full. I was so proud of myself. Well today I look at my statement and my available credit is missing $100. So I call and the lady tells me that I was charged 6 times for $10.69 each and 4 times for $10.74 each by GEEK SQUAD! So she gives me their number and I call. The guy at geek squad tells me it was mobile protection for an iPhone 5c and a Galaxy 3. I DID NOT AUTHORIZE THIS PROTECTION!!! Why would I need protection through them when I already pay for it through AT&T? So the guy tells me he can cancel the protection but not refund it. At this point I get mad and say "The hell you can't" so he puts me on hold for ten minutes and comes back and says I submitted a dispute to our back office it will take 7-10 days for them to research it. Yea I'm sure that will produce results. So I am going to the Easton store tonight and I will raise hell until restitution is made!
PS: My mom had an issue with Best Buy this week also. She purchased a TV online to pick up at the Reynoldsburg store. When she got there they tell her they didn't have the TV and that they called her. She had no missed calls or messages. Meanwhile her card had already been charged. So they find the tv at the Easton store and she drives out there. She is at Easton for an hour while they jerk her around. They wanted to return the amount she paid and have her repurchase the TV! Screw that it takes 7-10 business days for return credits to post to an account. So finally they give her the TV she paid for. Then the next day she looks at her bank account and SHE HAD BEEN CHARGED TWICE FOR THE TV!!! After fighting with them in store they finally credited her account.
Moral of the story: NEVER AGAIN WILL I SHOP AT BEST BUY AND CONSUMER BEWARE IF YOU CHOOSE TO GIVE THIS JOKE OF A COMPANY YOUR MONEY. ALSO THEY WILL BE REPORTED!

Hello volfan8907,
Thank you for being a My Best Buy member, and thank you for coming to Best Buy to upgrade your phones. I apologize that the experience was not what you had hoped for or expected.
I am happy to hear that your cell phone bill concerns were addressed back in October by AT&T. When cell phones are sold we provide a printout of both the service agreement between you and the carrier, as well as the purchase receipt for the handsets and accessories themselves so that you know what you are being sold and signed up for. Having said that, it is also important that our Best Buy mobile sales team is able to accurately explain what you are getting.
While it is understandable to be upset if you did not realize you were being signed up for a monthly service agreement, I hope you did not cause a scene at the store, as this likely would not be productive or beneficial. I will send you a private message to gather a little more information from you and see where things currently stand. To check your messages log into the forum, then click on the envelope in the upper right corner.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Is Best Buy credit card linked to Citibank?

This is posted in response to one moderators comment about Best Buy credit card.
His claim was that the Best Buy credit card was not really owned by Best Buy. As a result, there was nothing any Best Buy employee could do to help out with complaints about their Best Buy credit card.
The claim that Best Buy could not be responsible for the problems occurring with Citibank credit cards. Best Buy was just the "name" on the front of the card. The analogy called to mind is that if you are using the Best Buy Credit Card, it is just an advertising ploy. Best Buy cards are labeled with the Best Buy name and trademarked logo as an advertising premise. They are not linked in any way with Citicard and how Best Buy customers are treated.
The premise is not true. If Best Buy is not affiliated with Citibank or their cards; whey do we get "reward points" to only Best Buy if they have no involvement with Citibank? Other cards I have allow "reward points" to be used in multiple forums.
The Best Buy card has culpability in the mess with Citibank and cards issued under the Best Buy name. Best Buy retailer has culpability in this matter. I have no idea what the legal analysis of this leads to: I am not an attorney.
My posts have scared the "moderators" to the point that when I pass on the help attained by other members, they have pulled the posts; "locked the posts to read only" in mid-post. It's creepy. It also helps determine culpability and who is liable for the Citicard mess with Best Buy.
If Best Buy moderators pull posts that do not violate rules; if they restrict the use of a post to "read only while I'm typing" they are watching on a computer terminal as I write/type. When they restrict information that might show a path of resolution for those of us stuck in a loop; they are showing that they know that Best Buy is responsible in some way for what is happening with Citibank and the Best Buy issued card.
What can we do as consumers at Best Buy? Write the Board of Directors; copy the letters to your local store. And of course, take your business somewhere else. {removed per forum guidelines} This is a speculative comment. What if there is a relationship between Best Buy and Citibank that allows Best Buy to "capture" a portion of the fees that we have been charged by the "malfunctioning" computers? I have no idea and there is no way in the world that I would, at this point in time, talk with an attorney.
Sad that Best Buy moderators won't even apologize to the consumers who post on their website that there are major problems with purchasing an item at Best Buy on the Best Buy/Citicard. They could post an appropriate link or phone number that "might" help consumers with the problems with purchases. Sad that there is not acknowledgement of problems since Citibank took over the "Not Best Buy credit card".
Best Buy could have a conversation about what is going on and let people know that they want our business and they will do their best by establishing a better conduit of communication and information when there are problems with "not Best Buy credit card."
I wonder if they will pull this post? It is only fear that moves them. That is the key ingredient that makes something in a corporation sweat.
We all like shopping at Best Buy. Those reward points are great! Some of the stores provide excellent service.
Now that I understand that Best Buy credit cards have no relationship to Best Buy and it is just advertising for Citibank by putting all their store information on the front of the card; I think it's on the back too; rememember, it is not the fault of Best Buy. It is Citicards fault. Call Citicard....good luck.
Best Buy does not care about their customers who use the "Not Best Buy Card". There has to be a reason. Why would they want customers to shop somewhere else? Is the strategy now, "Best Buy is too good for consumers?" "Best Buy prefers that you pay cash for all purchases?" "Best Buy, we're so rich, we don't have to care about our customers! They keep coming in the front door!" This could be a public relations nightmare for Best Buy. That is why they don't want consumers to talk about how their "real-life problems" originated at a Best Buy store.
I despise how I have been treated by Citibank. I know I post on a forum that is "owned and promoted" by Best Buy. In the corporate world, they set the rules. Most of us understand that corporate wins over consumer at all times in this business environment. I'm sure they will be very happy that this is my last post regarding this matter.
Learn what federal regulations are in place to help you. Stop using the "Not Best Buy card". It is our choice to use them. if you have to shop at Best Buy, use cash or another credit card that is not affialated with "Not Best Buy card".
Sorry about the spelling errors. This laptop was bought at Best Buy. The hard drive was replaced by the "Geek Squad". It was repaired, but some functions no longer work.
Yeeup! I went and bought another computer at Best Buy! It was only a couple of thousands of dollars. I went with a tower! I already have a notebook. Getting away from a laptop was expensive!
I'll have to ponder as to whether I will ever shop at Best Buy again. It is due to the reactions of the moderators; the finger pointing from Citibank and Best Buy and most of all; a lot of my money has been emptied out of my bank account since Citi took over my "Not Best Buy card".
I am not an attorney. I did graduate from college and there is a wonderful member on this forum who has helped me out with the system.
Cheers! I hope this post isnt' pullled since it is designed to mitigate frustration among members of the "Not Best Buy card"

Hello AlwaysWondering-
It certainly sounds as if you have had a bad experience with Citibank regarding your Best Buy credit card, enough so that you’ve chosen to join our community to speak to that dissatisfaction.
When it comes to the Best Buy credit card, the information that you have been given to this point is correct. While the Best Buy logo is on the credit card, Citibank does providing the financing for the card and as such, we have no access to your account, nor any ability to make changes to it. However, this does not mean that we cannot attempt to help our customers with concerns that come up with Citibank. In fact, we welcome feedback about our third party partners regarding the service that they are providing to our customers and when possible, we will try to work as an advocate for the customer with that partner. In the end, any final decision regarding your credit card account is at the sole discretion of Citibank.
Everyone that joins our forums does so with the understanding that they must abide by our Terms and Conditions, as well as the Community and Forum Guidelines.
As part of those guidelines Best Buy® retains the right to remove and edit content and to limit and/or ban users' access to the Forum. Best Buy® retains the right, at its sole discretion, to limit users' access to the Forum and to remove material, in Best Buy's sole judgment, that does not comply with the Usage Guidelines or Terms and Conditions or that is otherwise inappropriate for the Forum, harmful, objectionable, or inaccurate.
Moderators may take any action they deem necessary in their own judgment to enforce the Usage Guidelines and Terms and Conditions, and, in general, to address content that can detract from the experience of other users or the purpose of the Forum. Such actions may include editing, moving, or deleting material and banning individual users.
This can include blocking further replies to posts that have already been provided a resolution or removing replies from an older post that no longer needs additional commentary. In general, we would rather not take this route and welcome the input of our users in a timely manner and by keeping the discussion relevant by staying on the topic when posting.
If you have a customer service issue regarding Citibank or any other aspect of your interactions with Best Buy we would urge you to create a post regarding that interaction and we would be glad to see if we can help you. Otherwise, we encourage you to follow the Community Guidelines as posted and see what you can provide other users on our forums to assist them in resolving their concerns.
Sincerely,
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Touchpad on Samsung NP300 Laptop

I just bought a new Samsung NP300 laptop today and I am playing around with it and working on all the settings for it. The one thing that I am getting frustrated with, is I cannot seem to find where to adjust the settings of the touchpad. I would like to change it so that the touchpad is used only for moving the cursor around, not for selecting. As I try to type it is very easy to accidentaly very lightly tap the touchpad and the cursor is then in a new spot and it starts typing somewhere else on the page. Does anyone know how to help me out on this one? Thanks!

Go to the control panel, select mouse, click the device settings tab and click settings. Play around there but I don't think you can disable the selecting while allowing movement.
Crystal
Superuser
Forum Guidelines | Terms & Conditions | Community Guidelines | What is a Superuser?
*Remember to mark your questions solved and click the star to give kudos to show your thanks!*
While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.

Samsung Notebook Laptop at Best Buy

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