SAP BPC Management Console

Dear All, I have an installation of SAP BPC 7.0 SP7 Patch 1. On my Dev and Test servers, the Management Console works perfectly (they are both single server installations), but on the multi-server Production environment the web server part is not visible. The SQL, Analysis Services part work well, but I cannot get to see who's online and which aspx 's are active. The only thing that I can see for the web server part is the task manager part. I suspect a security setting or a specific service that is not started, but cannot find anything yet. The Event log on the web/application server only indicates that the WMI service was stopped, but nothing else. Has anybody else experience this kind of behaviour for the Management Console? Or does anybody know exactly which rights and permissions are needed and which services?
Thanks,
Manus Cornelius

If the ODBC logging is working correctly thatu2019s all that should be needed.                                                                               
The MC reads the log tables to tell whou2019s online.  By default it logs to BPCLog in AppServer.                                                                               
If you open up BPCLog, it looks just like an IIS log.                                                                               
You can check to see if there are records in the table.                                                                               
There is a stored procedure in the appserver DB you can run, sp_WhosOnline, which should return data.  If thatu2019s not returning data thereu2019s probably an issue with the logs.
Other steps to verify:
1. Make sure there is Login setup in security whose default DB is AppServer. Make sure under User Mapping that it's mapped to AppServer and has the roles of db_owner and public. Verify SQL is set up for Windows and SQL Server Authentication. Restart SQL services.
2. Verify IIS under the Web Site tab, logging is set to ODBC logging. Click the Properties button and make sure the DSN is set to BPC_ManagementDSN, the table is BPCLog, and the username and password are those of the SQL login user you set up before.
3. Make sure IIS Directory Security>Authentication and access control is set to Basic Authentication
4. Set the Application Pool of the virtual directory 'Management Console' is set to BPC_ManagementAP
5. In ODBC Data Source Administrator, click the Configure button with the BPC_ManagementDSN selected. Go through the wizard, verify it is using "SQL Server authentication with login ID and password" and input the username and password for your SQL login user.
Good luck!
Brian
SAP BPC Support North America

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