SAP CRM 7.0 Print Preview Functionality.

Hi,
We are using the SAP CRM 7.0 system. But i am not able to get the functionality of print preview (webclient) whenever i am trying to print a Application Form that uses an SAPscript.
Can any one please help me on this issue.
It seems the system generates the error when "call dialog DISPLAY_OTF".
I get the following message in my print preview box:
Remark
The following error text was processed in the system XXX: Screen output without connection to user.
The error occurred on the application server and the workflow KSWH739_WBE_34 1.
Termination type: RABAX_STATE
ABAP call hierarchy:
SYSTEM-EXIT program or SAPMSSY0

I want to print preview an service order true transcation CRM_IU.
Then logged on to the webclient i open an service order then i click on the print preview button.
After this is select the option confirmation_letter (this is an application form with sapscript).
--> when i put breakpoints in the Function module:  DISPLAY_OTF.
on the following points:
call function 'WS_QUERY'  --> i get sy-subrc return 1? is this normal for print preview?
after that the system generates the message when the following is done:
      call dialog 'DISPLAY_OTF'                "ABAP-List-Preview
           exporting otf itcpp 0
           importing itcpp.
Thankx for your help.

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