SAP Library access

Hi - has anyone experienced attempting to access the on-line SAP Library, but when you click on English a new window opens which is blank ?
Is this anything to do with my Internet settings ? I have compared to another PC which access the library ok asnd they are the same.
Many thanks.

Hi Peter,
Searching help.sap.com is an art in its own:) I recommend the following:
1. Open http://help.sap.com/
2. Click on the link called "Search Documentation" in the upper right-hand corner of your screen. (Icon of a magnifying glass in front of it)
3. Select the options you need.
Example: The "SAP NetWeaver" radio button, Area: SAP NetWaver, Application: "SAP Netweaver", Release: 2004s, Language: English.
4. Enter your search keywords.
For me personally this is the most efficient way of searching SAP documentation. Your way is also not impossible but it takes significantly more time and effort. I hope it will work like that.
Please, award points if helpful:)
Best regards,
Snezhina

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Hi Gurus, Thanks for the reply. In my case i cannot configure the HTMLHELPFIle type. I have found a note related to that.The CHM file cannot be open through shared folder for some reason. Since there are users working on the server i dont want to restart or made any changes on the operating system. i decided to install and configure the PlainHTML file type and its works fine.
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Message was edited by: Krishnakumar

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Message was edited by: kishan negi

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