Save service order - billing due list is not generated

Hey,
when i save service order ,the billing due list is not generating.what have to do.
Thanks

Hi Swati,
Every document will have two types of statuses
1. Header level
2. Item level
Whenever the item is set to Released (Not the Header status) then the billing items get triggered and you will see them in the billing dues list.
and one more prerequisite is you will have to set your item category as Relevant to billing and also have to do the config around that item category
Please let me know if you need more info and award me points if this helps

Similar Messages

Billing due list not getting generated

Hi All,
I am trying to create billing due list from service order, but billing due list is not getting generated due to some reason. I have checked in both Maintain and Analyze billing due list, but nowhere I can find the billing due list.
I have set the service order item to billing relvant (E), defined Billing Type, Biling Unit, Billing Item category, Item category Determination.
And this is the first time we are trying to create billing due list in system, so Please let me know if some other activation / configuration needs to be done
Also is their any way by which during creation we can check what has missed. I tried debugging during service order save, but no luck. May be I am not able to reach the point where billing due list creation is triggered.
Thanks,
Naresh

Hi Naresh,
Can you please try to debug in the badi "CRM_UPLOAD_BEA_FILL " after saving the service order.
(May be i think there may be some custom implementations in this badi where it checks some conditions to be met were getting failed which results in not generating of billing due lists).
Thanks & Regards,
Vishnu.

Billing due list not getting updated-deliver realted billing

Hello,
I am carrying out delivery related billing in CRM.
When i make an order in CRM and carry out the Goods movement (Post goods issue) and delivery in ECC,the document flow is getting updated in CRM.However,the billing due list is not getting updated.that is it does not show the delivery document to be billed.
Is there something missing?
Please advice
Thanks
Itty

Hi Naresh,
Can you please try to debug in the badi "CRM_UPLOAD_BEA_FILL " after saving the service order.
(May be i think there may be some custom implementations in this badi where it checks some conditions to be met were getting failed which results in not generating of billing due lists).
Thanks & Regards,
Vishnu.

Restriction of user status in service order for billing due list

Dear CRM Experts,
I have configured status profile for service order as OPEN,INPROCESS and Completed and have assigned this to the service order transaction type.
Now once i save a service order without errors ,the system is automatically generating abilling document in billing due list TX:BEA_DL_01 even though the user status assigned to it is OPEN ,INPROCESS AND COMPLETED.
According to our client requirement ,a billing document has to be created in Billing due list if the User status assigned to it is COMPLETED only.
Please suggest the solution.
Bye,
Madhav

Hi Nanda,
As per your last reply, for some Service Orders you are unable to change the Status. Can you have check whether those service Orders are error free?
Sometimes, when there are errors in service orders or in 1Orders you cannot change the status from In Process or Open even when you have released certain Items.
Hope this helps.
Thanks,
Samantak.

Third party sales orders are not showing in Billing due list (VF04 )

Hi,
In Billing due list Third party sales orders are not appearing because VKDFS table those entries are there. How can we get Third party sales orders in VKDFS table as well as VF04 ?
Please suggest me.
Regards,
KUR

Hi Kur & Sandepp,
Check this notes:A) Note 210500 - Billing status of a third-party item,B)2) Note 210561 - When is a third-party item displayed in VF04.
Re
Regards,
Madhu.

Third Party Orders not appearing in billing due list. Item Cat billing rel 'F' & VTFA Billing Qty E

I had a requirement to do my customer billing for third party scenario before doing the invoice verification.
The solution that was proposed was to make the following changes,
In VOV7 (For TAS )item category the billing relevance should be (G) and
in the copy control VTFA at item level for item cat (TAS)maintain the billing qty(E).
http://scn.sap.com/thread/3522580
The problem I faced with the above config change was that nothing was appearing in the billing due list and when I tried to do a billing from the order directly, it would not let me.
Then I made the following change,
In VOV7 (For TAS )item category the billing relevance as (F) and
in the copy control VTFA at item level for item cat (TAS)maintained the billing qty(E).
Now after the MIGO is done based on the PO, the system allows me to do a customer billing from the SO before the invoice verification. But still this SO is still not appearing in the billing due list. Have any of you experts faced the same problem? How can I get this to appear in the billing due list? Or in other words, how do I identify open third party sales orders that are due for billing?
Thanks and regards
ES

@ Joan, in that case invoice verification would now be necessary anymore right? In my case i need the invoice verification to happen...but at a later stage
With the existing config...i.e. F as billing relevance and E as billing quantity, I now tried doing a MIRO immediately after the MIGO and then it appears in the billing due list. So basically I think its the billing relevance F...and if I want it to come in VFO4 before MIRO, perhaps a tweak in the logic of VFO4 to include billing relevance F + billing quantity E ?

Open sales order in billing due list

Dear Gurus
when doing VF04, I get a list of billing due documents that have an error status:-
'the document is not relevant for billing''
when I check this sales document, I see that it's ''open''. Only preceeding document here is a quotation.
My question is, why does this document still feature in the billing due list ? There is no delivery , no PGI done , yet the document is on a billing due list.
so my guess is this is a service related S.O.
but I want to confirm this here.
Can someone guide me here.
Kind Regards
Manoj

Hi
Check your material type,
check in item category VOV7 weather it is Order related billing or delivery related billing
Also check in Item category The Item relavent for delivery or not
Thanks
Reward if use full
Message was edited by:
tiru

How to make sales order items appear on the billing due list?

Dear All,
We are using SAP CRM 5.0 standalone and we want to use CRM Billing.
All necessary configuration has been done to enable CRM Billing on sales orders.
Here is the list of what have been done:
1. Defined Billing unit and assigned to my sales organization.
2. Created billing document type for sales order (F2 as standard).
3. Defined billing item category (TAN as transaction-based billing after complete)
4. Defined billing item category determination (for trans. type TA, item category TAN, billing item category will be TAN)
With all the above configuration, when I created a sales order (TA), set the order status to 'completed' and save it, I checked the item status, it is 'completed for billing'. However, when I ran 'Process Billing Due List', nothing has been picked up.
I checked the order line item, and found that the 'Delivered Qty' field is 0. Could this be the reason? I set the item category TAN billing relevancy to be 'Transaction-based after completion', then it should not care about delivery, right?
Please provide your input. Thanks so much in advance!
Regards,
Leon

Dear Rekha,
Thanks for your detailed reply. It seems that all the config points you mentioned in your email have already been covered. However I still don't see anything on my billing due list.
Here is the list of what have been done:
1. Defined Billing unit and assigned to my sales organization.
2. Created billing document type for sales order (F2 as standard).
3. Defined billing item category (TAN as transaction-based billing after complete)
4. Defined billing item category determination (for trans. type TA, item category TAN, billing item category will be TAN)
With all the above configuration, when I created a sales order (TA), set the order status to 'completed' and save it, I checked the item status, it is 'completed for billing'. However, when I ran 'Process Billing Due List', nothing has been picked up.
I checked the order line item, and found that the 'Delivered Qty' field is 0. Could this be the reason? I set the item category TAN billing relevancy to be 'Transaction-based after completion', then it should not care about delivery, right?
Please provide your input. Thanks so much in advance!
Regards,
Leon

Billing due list to pick up only delivery complete orders

Hi,
We have a requirement that the billing due list should only pick the items for billing if all the items for that order are delivery completed.
So basically it has to wait till the last item on the order is shipped before it can generate the billing document for any item for that order. Any suggestions how can we archive this?
Thanks.
Achilles

This not being a standard feature, this will require a development. It is recommended to create a copy of VF04 Program and modify the logic as per requirement. This is purely a Abap development.
Alternatively, when an Invoice is being created in VF01 ot through VF04, a user Exit has to be called before saving the invoice and the logic to be provided to check the Sales Order, delivery anfd PGI, before saving. If it does not meets the requirement, it should not allow to save invoice, giving appropriate error message, so that user can understand that which part requires to be complete.
Alternatively, Follow the rule of comple delivery, which can be maintained at Sales Order level.
Regards,
Rajesh Banka

How to close the Return Order from Billing due list

Dear Gurus,
This is the scenario of Free subsequent delivery with the reference of Return Delivery.
In brief-->
I created one sales order and done its normal delivery and billing. So this order to cash cycle is completed.
Then due to the damage in transit of some material customer wants to return some good and ask for the subsequent delivery of same goods.
therefore I create a return sales order with the reference of previous sales order and and do the return delivery. Here I am not making the credit note as I have to make the subsequent delivery for the return order.
So I create the sales order for subsequent delivery with the reference of Return order and do the delivery.
Now I have the query that when I run the billing due list (VF04) I get the same return order in billing due list as I have not created the credit memo with its reference. And the return order will remain there always. But I dont want that return order to appear in the billing due list as I have done the subsequent delivery for that return order.
Please tell me how the return order's status can be made completed to avoid it in billing due list.
Please suggest me all the possible solutions to complete the scenario.
regards,
Sanjay

Hi,
The SDF has to be created with refernce to the Sales Order only.
In Brief:-
When ever the goods are damaged in transit,generally we ask them to scrap the damaged goods and then decide what to do like
1) Either to give a credit note to the customer for the damaged goods.
or
2)Replace the Goods by SDF.
Check me if iam wrong
Regards
SK

Order Related Billing Due List

Hello,
For third party item we are using following configuration to be able to bill once GR(Goods Receipt) is completed.
Item Category - TAS
T.code - VOV7- Billing Relevance- "B"
T.code - VFTA - Billing Quantity - "E".
This works perfectly fine but under billing due list it shows all the items including the items which are already billed or the items which are not relevant for billing. it will generate the error log if i try to simulate the billing document but i would like to avoid display of the items which are either fully billed or not relevant for billing in billing due list
Please let me know how can i achieve this?
I would highly appreciate your expert suggestions.
Thanks,
K.

Hi,
I checked my system, and both settings are set with F (in VOV7 and in VTFA). This is per normal third party process. (Sales order -> Purchase req -> PO -> Goods receipt by customer -> vendor invoice posting in accounting -> customer invoice).
In the normal process, you need to create the billing document from third party sales order, only after the invoice receipt is posted in FI and not against the goods receipt at customer site.
May I know why you want to create customer billing document after the goods receipt?
If the standard procedure is followed by setting value F, then after vendor invoice posting in accounting, the sales order will appear in billing due list with correct items.
Can you do a testing after changing the settings to F in the test system, and if convinced then you can try in production system. I assume you may need to delete the existing order and create a new one after the settings are made.
Can you update?
Regards,

Billing Due List shows third party sales orders that have no SGR

Hello,
I've run into an issue where the billing due list (VF04) shows sales documents that have not gone through statistical goods receipt. In our normal flow we create a sales order, which automatically creates a purchase requisition (PR). We create a purchase order (PO) from the PR and when we generate a shipping notification (ASN) we also do a statistical goods receipt, which kicks off billing.
Normally items show up in the billing due list based on the billing type of the sales order item category. In this case that indicator is B - relevant for order-related billing on the basis of the order quantity. My understanding is that it should not show up in the billing due list until goods receipt, which is not happening for us. We're seeing sales orders based on non-SGR'd PO's in the billing due list.
Also, in sales to billing copy control (vtfa) the billing quantity indicator is E - Goods receipt less invoiced quantity.
Any ideas? Have I provided enough info? Thanks in advance!

Kapil,
Thank you very much! However, a setting of 'F' only seems to show line items in the Billing Due List after I create a vendor invoice. We are not using vendor invoices for our process and I want items to show up in the Billing Due List after the GRN. Are you saying that you think items should show up in the Billing Due List after the GRN? I know SAP doco kind hints to that, but I did try a setting of 'F' and it does not work; the items only show up after I create a vendor invoice.
Any other info or guidance is greatly appreciated.
Thanks,
Mark

Item billing plan lines not appearing in billing due list ...

Hello Team ,
I have one question on service contract billing plan. Contract has status released.
I have one contract which has header billing plan that is applicable at line item also.
1. At line item level billing plan two items are due for billing but in billing due list this line item does not appear. Some of the lines in Item billing plan are already billed.
Also at item billing plan there is no check (tick mark) for Header Billing Plan.
Can some one suggest what are the possible checks for item billing plan not appearing in billing due list.
Thanks ,
Nitn Patki

Hi Nitin,
Check the status of the line items.
Regards
Narayana

Billing Due list data is not appearing

We have created Service Contract. After releasing this Service Contract, Billing data is not appearing in Billing due list. Please provide info on how to make it appear.

Hi Raghavendra,
Please define a billing unit and assign the Sales/Service Org to Billing Unit and in turn assign the billing unit to Company code.
And define item categories for CRM Billing and define item category determination as well.
Regards,
Maddy

Billing Due List to pick up only delivery completed orders

Hi,
We have a requirement that the billing due list should only pick the items for billing if all the items for that order are delivery completed.
So basically it has to wait till the last item on the order is shipped before it can generate the billing document for any item for that order. Any suggestions how can we archive this?
Thanks.
Achilles

Hi
This is not possible. One alternative is not to allow delivery split. If you create 'Delivery Group' for all the line items in the sales order - then the schedule lines for all the items will confirm the delivery dates on which all the items will be available for delivery though certain items are available even before that date. This way you can do delivery for all the items in a single delivery and can achieve your requirement. This may not perfectly meet your requirement since the delivery of certain line items is getting delayed. This is only an alternative.
Thanks,
Ravi

Save service order - billing due list is not generated

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