SB Live (CT4760) has no so

I just upgraded to Windows XP (the second version) and for some reason I can get no sound out of my SB Li've (CT 4760) card. Windows recognizes the card and automatically installs the drivers. But whenever I plug in my headphones, I do not get any sound at all from the card.
Also, I have tried installing the drivers from here on the Creative website, but whenever I do try to install the drivers, it comes up saying that no soundblaster audio card is in the computer. I have been trying many different things for the last couple of days and nothing works. I have moved the card into three different slots and tried uninstalling the card and reinstalling it, but nothing has worked.
If anybody has any experience with this problem, any advice would be greatly appreciated, as I am very frustrated.
Thanks

I still have a CT4760 and those in my experience are very durable. So, it's not likely that the act of upgrading the OS destroyed the card. That usually leaves the area of installation and conflicts. If the computer does not recognize the card uninstall it and reinstall it, or change the PCI slot location until it does. If the card shows up but does not work properly run the CL diagnostics and see if it shows that all drivers are installing properly. The new drivers typically will not install correctly if Microsoft generic drivers for your card are there when you attempt to upgrade. Check the Device Manager before running the new install pack to make sure none are there. And once you remove them install the new pack without rebooting as XP will likely load the old ones again.
If your problems are more serious you will have to do more laborious procedures which are described by the CL Mods elsewhere in this forum.
Richard

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