Scratch disk error plus canvas image error help

so i recently restored my computer back to factory settings .. so my computer doesnt even have any new downloaded app .. i download photoshop cs6 now im getting scratch disk errors ..which i dont see possible if my computer doesnt have anything on it (besides what it came with) my hard drive has 276 gb i only used 33 .. so why am i having this problem?? i made an external hard drive and that has 8 gb ... also its moving very slow .. also its telling me i cant make an new canvas size 1920 x 1020 with an resloution of 300 which i know is possible because i done it before so if anybody can tell me what im doing wrong or how i can fix this problem please .. i need photoshop for work . and this is impossible .. im using windows 7 toshiba

Without going into much detail, the scratch can grow to humongous sizes. In general, figure on 50 to 100 times or more the size of your largest file multiplied by the number of files you have open.
My preference is not to work with less than 200 GB of contiguous, unfragmented available drive space for scratch on a physically separate, dedicated, internal hard drive as my primary scratch disk.
Also consider that if you rely on your boot drive for primary scratch disk, Photoshop's scratch is sharing that space with the swap files of the OS.
That's one of the issues, and it can be be made much worse if you have a faulty drive. A badly fragmented drive would also be a big problem.
As for that external drive with a pathetic 8 GB of remaining available space, you should back it up, store it in a safe place, a get a new one. Any time any one of your hard drives gets to be 80% full or more, you are already in a heap of problem. With that little space left, you should make sure it's not being used even as a secondary scratch disk.
Hard drive real estate is very cheap these days.

Similar Messages

"Disk error -36 occurred while reading or writing to a scratch disk. Sorry, but this error is unrec

This happens doing unremarkable activities. On a: G5/power PC/OS 10.4.11/CS3/6.5 GB ram/93% or 2856 mb to PS/cache level 6. Using dual 1TB hd's, with PS on one hd, and the scratch disk on a 100 gb partition on the other hd. Have to force shut down the entire computer when this happens, turning off the power switch. Have sent in multiple crash reports. Surely Adobe must know about this.
Can someone direct me to other threads on this?

Chris,
Disk error -36 is not good. It's an input/output error, meaning that data is not be properly transmitted to or from your drive(s).
And I would suspect your drives. From the size of your drives, they appear to be new installations on your G5. Maybe one of the drives is failing. Maybe one of the drives has not be configured correctly (should be HFS Extended (Journaled but NOT case-sensitive). Maybe the connection cables (data and power) are not securely in place. Maybe the jumpers on the drive are incorrectly positioned.
I see that you have additional RAM as well. If the RAM is not SPECIFIC to your G5 model, if it is bad, or if it is not properly seated or installed, you could also have a problem.
In addition (unlikely the cause), all your apps should be in their default installation locations in the Applications folder, without being moved, additionally nested or renamed.
Also (less likely a cause, but probably needed at this point anyway), run Disk Utility to repair permissions and repair (boot off the Mac OS X disc to repair your startup drive). Run DiskWarrior as well.
Hope this gives you some starting points.
Neil

Scratch Disk Full While Cropping Image In Photoshop

I saw another post on this, but they were able to resolve their issue on their own. I still think I have an issue.
I have a Macbook Pro (80GB harddrive where I've only used 51GB). A couple of days ago I upgraded the RAM from 512MB to 2GB. I recently used Adobe Photoshop CS (ver.8.0), and while attempting to crop an image (22.8MB), an error pops up saying: "could not complete your request because scratch disks are full".
Now my scratch disk, I have the following:
1st: Startup
2nd: Hard drive
3rd: none
4th: none
So, with this set up (and even if I make the image smaller), their is not enough scratch disk space. I have plenty of space in my harddrive. Wondering if the recent upgrade of RAM has anything to do w/ this situation. Anyway, any advice is much appreciated.
Thank you in advance.
C.

Bob,
Activity Monitor says I have plenty of memory.
"Memory" refers to RAM, whereas the "scratch disk" is your hard drive. 50 GB available before you start working with Photoshop files may seem a lot, but when you open large files, it is not that much. It may really run full. If the same is the case with a little 4 MB file (without having just worked on a 30 MB file during the same session), this is really weird.
Check your disk space with Activity Montor and select +Hard Disk load+ (or something like this; I don't work on an English OS). CPU > Memory > Hard Disk Activity > *Hard Disk Load* > Network.
Have you got an external hard drive with more than 50 GB free that you could use as a scratch disk test drive instead of your internal?
Peter

Error message "Save image error! Please check your profile"

Hi,
I have installed the second version of the Lens Profile Creator. When analyzing the images all is working fine and it is at the end where the following error message appears -
- Save image error! Please check your profile path and permission of the folder.
I have check and I cant anything that looks strange.
Have anybody seen this problem before ?
Thanks for any help solving this
/Mikael

Hi Simon,
Thank you, it was doing what you asked me when I realized that I had previous V1 file from ALPC in the structure.
Once I removed them It all worked well
Thanks
MIkael
Le 8 sept. 2010 à 04:15, simonsaith a écrit :
Please go to the ALPC preference dialog and see where is the default save profile location. Check if the folder exists on your system and whether you have permission to write to the folder.
-Simon
>

Adobe Premiere Elements 12. Scratch disks are write protected or unavailable' Help

Adobe Premiere Elements 12. Scratch disks are write protected or unavailable' Help

Thank you for your help....
I'm Mac based with iMac that is about 3 months old, 8GB ram and 1 TB disk. OS 10.9 Maverick. I have a Lacie Thunderbolt 3TB as my main disk and a 4TB Lacie for back up...
a. When I create a New document I select where I want the scratch disc to be directed, I add the content and make edits, save the file and then render it. The rendering goes all fine to where I have directed it. As long as I do NOT quit the project or close the project I can create Blu-ray, DVD's, .mov files and all.
BUTTTTT if i quit and reopen that file I get these two alerts first alerts says "The scratch disks are write protected or unavailable." the second comes up whe I go to render "Invalid Scratch Disk path for video previews. Please change it to some other location."
I can not do anything because it can not render or can not write to disks so I can not make DVD's or data files. Could it be OS 10.9?.
FYI I have redirected my scratch to the internal Mac drive and same problem.
See enclosed attachements.
That is where I'm at. Is it a global thing on my internal, exteranal HD's, OS 10.9 or what.
Any ideas?
Jim

Why does CS6 not clear the scratch disk when all the images are closed?

The scratch disk fills up as I edit and I need to close CS6 to empty the directory.
THe result is that everything slows down!!
Anyway this can be fixed?

It behaves as designed to support history-related features and a few other things. if you want to free things up, use Edit --> Purge.
Mylenium

Says Error is 'Bad Image' Error 7 (Windows 193)

When I try to get into iTunes this error message pops up. I've reinstalled iTunes, as well as tried every solution in the Troubleshooting section. I've had iTunes on my computer for quite sometime and it's only started doing this today. Any suggestions?

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. 
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. 
Don't remove personal data when uninstalling. 
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. 
 
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
You may have a malware problem if you get unrelated pop-ups opening or are redirected to unrequested websites.
If that is the case then do a malware check with a few different programs.
Every program finds different malware, so you need to use more than one program to scan.
Do a malware check with a few malware scan programs. 
You need to use all programs because each detects different malware. 
Make sure that you update each program to get the latest version of the database before doing a scan.
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

Disc error -43 occurred while reading or writing to a scratch disk.

"Disc error -43 occurred while reading or writing to a scratch disk. Sorry, but this error is unrecoverable."
What does this mean, and how can I fix it?
I assume it affecting my performance if PS is not able to write to the scratch disc???
I get the error every time I shut down Photoshop.
Attached are my settings.

It means that the OS says there was an error with your hard disk.
You need to check the disk for problems, and make sure you have your data backed up before continuing.
It could be a one time thing (especially if the SMART system remapped the bad block), but could also be an indication of serious problems with the disk if it recurrs.

One scratch disk - 2 macs - can't open projects

I cut a bunch if projects on my macbook using a g-raid 500 gig HD as my scratch disk. Firewire.
Now, I've transfered all the files/info off my macbook to my iMac. The mac-to-mac firewire transfer. I've been over seas in Afghanistan on deployment...now I want to work on my home computer.
I digress. Hooked up the g-raid to my iMac, tried to open a project and got this: "File error: Access denied"
I thought everything should work being that all the settings, everything, was transfered off my macbook to the iMac. I want to use that g-raid HD as a scratch disk on both computers.
All help is welcomed. Thank you.

When I hit the drop down arrow to "sharing permissions," it gives me 3 options -- (1) my name, "read and write, or, read only...(2) "no access" and the same options...(3) "everyone" the same options, plus "no access."
So frustrating. Seems like I should just be able to plug and chug with the hard drive. All the settings on my macbook and imac should be identicle. The project loads on my macbook. I'm pulling my fricking hair out here.
For what it's worth, it's a shoot of a memorial ceremony I shot in Afghanistan. One of my closest friends was killed in action. I'm responsible for cutting the package and personally delivering it to his family, and I can't even get the frickin' thing to jive with my imac.

PSE 2.0 using Windows 8 - Scratch Disk Full

I'm trying to install PSE 2.0 on a new computer using Windows 8 and I'm getting a message "Scratch Disk is full". Can anyone help?

That's the problem, your hard drive is way too big to run photoshop elements 2.
You have only used less than 200 gb on that hard drive and the rest is free space (empty)
Photoshop elements 2 can't see all that empty space, because when it came out around 2002, pse 2 was never intended to work on hard drives bigger than 1TB, mainly
because of windows issues and hardly anybody had such large hard drives at the time.
Your best option is to find an older version of photoshop elements from pse 6 to pse 11 or buy the current version photoshop elements 12.

Save Scratch Disk with Project?

I have multiple projects on multiple drives, and I hate the fact that every time i open a project I have to make sure that it's set to the proper scratch disk. Is there any way for FCP to remember which disk is associated with which project?

Aha! The ole' laptop problem. Yes, I can see how that would be an issue. Well, I understand your position now and by now you know that it isn't an implemented procedure in FCP, BUT....
There is a trick to get FCP to always prompt you for the scratch disk. It may at least help prevent you from forgetting to set it.
First, rename one of your drives to something unique that you won't be using again (like "Unset Scratch Disk). Open FCP. Set the scratch disk to this drive and close FCP. Rename your drive back to whatever it was originally.
Now go to where your preferences are located. They can be found in:
home/library/preferences/com.apple.FinalCutPro.plist
home/library/preferences/Final Cut Pro User Data/Final Cut Pro 6.0 Prefs
home/library/preferences/Final Cut Pro User Data/Final Cut Pro Obj Cache
home/library/preferences/Final Cut Pro User Data/Final Cut Pro Prof Cache
Select them and hit CMDOPTi (get info for multiple items)
From the info box, check the locked button to lock the preferences.
Now, whenever you open FCP, it will always look for "Unset Scratch Disk", and when it can't find it, it'll prompt you to choose a scratch disk. Go ahead and choose what you'll be working on and go to work. When you close FCP it'll try to write that change to your preferences, but because they're locked, it won't be able to. So the next time you open FCP, it'll again ask you where the scratch disk is.
I realize this sounds drastic. And I personally would get tired of it after the second time it asks me, but it may help you get into the habit of setting your scratch disk when working with different projects. You could always unlock your preferences when you've had enough.
Anyway, it's just a thought if you're interested. BTW, I always lock my preferences to preserve my settings and I recommend it. Perhaps it may help you just to have them locked to a particular drive so that you always know what they're set to at the beginning of any session.
Andy

FATAL: Error inserting i915 xorg error, eee pc 1000h

Kernel version 2.6.30. Trying to install X on an eee pc 1000h. When I run xinit (using an xorg.conf autogenerated by X -configure), I get
FATAL: Error inserting i915 (/lib/modules/2.6.30-ARCH/kernel/drivers/gpu/drm/i915/i915.ko): Unknown symbol in module, or unknown parameter (see dmesg)
In short, exactly the same error as this guy is getting: http://bugs.archlinux.org/task/13968
except that I'm on kernel .30 and he's using .29.
That bug report was resolved as not a bug, since apparantly the problem gets fixed as soon as you run 'depmod -a'. Well, I tried running depmod -a, and I still get the same FATAL error when I try to start X.
If I try to run X without an xorg.conf, I get the same error, plus an additional error (EE) Failed to load module "i810" (module does not exist, 0). So that won't solve anything. Any ideas?

I have the same problem with my desktop VGA compatible controller: Intel Corporation 82945G/GZ Integrated Graphics Controller
and kernel Linux arch 2.6.30-ARCH
then i compile vanilla 2.6.31_rc5 kernel and i915 module have loaded successfully
Last edited by rovic (2009-08-13 09:15:57)

Work stoppage because of scratch disk error. The torture continues! Please help!

Hi, everyone:
I would greatly appreciate help.
In December, I began receiving the error message Could not initialize Photoshop because the scratch disks are full. I deleted all the large files from my hard drive, and the problem went away.
Now, I am working on a large Photoshop file (i.e., 585,155kb). I am working at 300 ppi for print reproduction, using multiple layers. I am opening each new image to be added to the master document in a separate Photoshop window. I set the resolution of each at 300 ppi, then crop and transfer to its new layer in the master file (using drag and drop). After I crop and transfer, I close the open window of the file I just cropped and transferred. No other programs are running. This seems to be fairly standard stuff.
All was fine (although very slow) until two nights ago. When cropping, I received the error Could not complete your request because the scratch disks are full.
Once again, I researched scratch disk error messages, and I came to the conclusion I had no choice but to increase my RAM. So, I upgraded from 512MB to 2 GIG. (I successfully opened my PC and installed the RAM myself, confirming it on the Properties window. A major success, as the RAM was costly, and difficult to find, so I saved some money and time by installing it myself!)
With great enthusiasm and excitement, I opened the master Photoshop file again and the next image to be set to 300 ppi, cropped, and transferred over to a layer. But, when I tried to crop, I received the SAME sickening message, Could not complete your request because the scratch disks are full.
How can this be? I have four times the RAM I had before, which was costly, and I expected Photoshop to work swift and smooth with this new, more efficient increase in RAM. I am simply bewildered.
I tried changing my Scratch Disks to C: rather than Startup, but then I received the error message You currently have Adobe Photoshops primary Scratch and Windows primary paging file on the same volume, which can result in reduced performance. It is recommended that you set Adobe Photoshops primary Scratch volume to be on a different volume, preferably on a different physical drive.
More scratch disk torture.
None of this makes any sense, and, while Photoshop error messages are upsetting, they dont explain what you should do. I am not a programmer, and I am totally stumped.
I know that someone somewhere upgraded their RAM and still received a Scratch disk error too, so I hope someone can advise me on what I need to do next. I cannot continue my work and just spent a lot of money on RAM.
Thank you!

Hi, everyone: Thank you for your help with my problem. I appreciate everyones time and feedback, as well as the openness to help and explain (and further explain) what I do not fully understand. I learned a lot more, as Photoshop always introduces new things to learn and figure out. (One has to be part programmer to make PS work!) I appreciated the clear instructions and simple analogies too (for example, the head vs. suitcase was great).
Good news: The Scratch disk error has subsided for now!
I believe (although I am not certain) that the problem was something very simple after all, and I am embarassed. Only time will tell if this was really the culprit, for, if the Scratch disk error reappears later, it may be something else all together that is lurking in the background.
For now, it seems to have been a problem that Peter K.s advice helped me discover...
Peter's advice was to check the crop settings in the option bar for the common mistake of specifying pixels/cm rather than pixels/inch. My setting was correct (pixels/inch). However, I inadvertently used my pixel width number as inches in the Width setting, causing a MUCH bigger file than intended. When I changed the number, the Scratch disk error disappeared, putting me back in business! Thanks, Peter, for pointing me the direction that eventually revealed the problem.
Could it be this simple?
I kept working most of the night to test drive, free of the Scratch disk error for now! I hope the good fortune continues.
The lesson for others may be to check simple settings carefully first, before diving into the deep end of Photoshop.
Meanwhile, the new RAM is speeding up Photoshop considerably, so I feel like it was a good investment and will probably help safeguard against further Scratch disk errors, which I have had in the past. Also, Ive taken everyones advice to consider a dedicated, separate HD for Photoshop Scratch disk use. Ill plan that as a future/next investment. However, technical notes say an external HD isnt a good idea, but I dont have capacity for an internal HD, so it will have to be an external one. I would appreciate any words of wisdom here. Also, I still have to research SATA-II drives too (which are new to me) and ascertain if I can utilize one on my system. It may simply be too old for this technology, if it is new?
If interested, I also tried several things:
(1) Checking the space available on my HD again The pie chart indicated it was approximately half full (there was 46% free space, or 34.38 GB free space). I'll look for more to remove, but it seems reasonable to have 46 percent available, I think.
(2) Checking the need to DEFRAG The Analyzer said a DEFRAG was not needed, and, indeed, the color chart that plotted the files showed only a thin red line or two (red indicates fragmentation).
(3) Searching for more TEMP files to delete. I found 750 MB in TEMP files to delete, so, while not a lot, there were some still there. Previously I followed these directions to safely delete temporary Internet files: Ctrl Panel > Internet Options > General > Delete Files > Delete all offline content. But, when I navigated to C:\Windows\Temp, sure enough, I found more. Directly opening C:\Windows\Temp seems to be more effective. (I have done it that way in the past too, but lately I was trying to follow the "safe" way I had stumbled across recently.)
(4) Checking my Photoshop Memory Allocation, which was already set at 85% (which may be too high, so I may back it down later, but I did not change it for now). I remembered adjusting it some time ago, but I had forgotten by how much!
I also read the links that everyone recommended, as well as numerous other documents I found across the Web. Some introduced still more to learn/understand, of course.
Thank you once again. Ill resurrect or repost if the Scratch disk error haunts me again later, but, for now, a happy ending.

Adobe Photoshop Scratch Disk Full/Startup Disk Full error - PLEASE HELP

Dear ALL,
I have started to notice recently that when I run Photoshop CS on my Mac OSX Tiger, I am getting the Startup Disk Full error message. Never happended before.
Since my initial post I downloaded Macaroni (utility) and have run the daily/weekly/monthly backups, checked the /private/var/vm and /private/var/log and /Volumes. Nothing unusual there...
When I started getting this error I had 32GB left on a looked at my HD and I seem to have 32GB available on a 152GB drive. Now after deleting I have 76GB capacity left.
But when I tried to open a Photoshop PSD or TIFF file and do a crop I still get tge Startup Disk is Full error followed by the Adobe Photoshop error Scratch Disk is Full.
I am thinking of running the Disk Utility from the Applications/Utilities/Disk Utility and doing a Verify Disk and Verify Disk Permissions followed by Repair Disk Permissions. I will be logged into the machine whilst doing this. Is there any danger in this as I have read elsewhere that I need to do this from a bootable volume. If that is the case how do I create a bootable disk/cd? If not then what is the cure to my Disk Full as surely there is now nearly 50% FREE!!!!!
Please help.
Max

PS will always use the boot disk for scratch to some extent even with an alternate primary scratch disk.
Be sure to turn off Spotlight as it causes problems.
4GB of RAM would be nice, I understand small files don't work well if there is more than 4GB RAM but large files will. OS X uses free RAM as cache and RAM disk before using disk drives.
How much RAM is allocated to PS? More RAM would help.
A dedicated lean boot drive helps. Install just what is needed for your work, use a separate drive for data, and yet another RAID volume for scratch.
When in doubt, backup with SuperDuper, and do an erase and then restore. Always backup before repairing; and never, ever, use an old version of Tiger CD/DVD - like 10.4.2 on 10.4.7/.8. Use "fsck" instead, or your emergency boot drive.
Also, give Applejack a shot and delete the cache folders and swap files from time to time to keep a system humming. CS/CS2 and Tiger benefit nicely from more RAM.

I am getting a Photoshop CC "scratch disk full" error, but my scratch disk is C:/ and I have 40 gigs of free space - help!?!

Why is Photoshop giving me this error when I'm not working on files that are that big given the amount of free space on my computer? They're around 1.5 megs each, .jpeg files (not even PSD files) and I'm only trying to resize them to smaller, nothing fancy at all. Can't even open and do one without getting the scratch disk full error - but it's not full when I look at my C:/ drive (even in PS when I check the scratch disks under Preferences you can see the multiple gigs free).
Help anyone?
Thanks!
C

The rule of thumb I follow to figure out scratch space says to figure on 50 to 100 times the size of your largest file ever multiplied by the number of files you have open. I have seen the scratch file exceed 800 GB once, an admittedly rare occurrence, but it often exceeds 200 GB when stitching large panoramas and the like.
As an example—and stressing that I'm aware that others have even more scratch space than I do—I keep two dedicated, physically separate hard drives as my primary and secondary Photoshop scratch disks and a lot of GB free on my boot drive for the OS. I also have 16 GB of RAM installed.
Additionally, if you only have a single HD, i.e. your boot drive, you'd need it to be large enough to accommodate both the swap files of the OS as well as Photoshop's scratch.

Scratch disk error plus canvas image error help

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