Screwed by Apple

I am at wits end with Apple Customer service, and could use any advice. Here is what happened:
1) I ordered an ipad to ship to my brother for christmas.
2) On order confirmation, I realized the address was my old address in Houston, not my brother's current address in NY.
3) I called Apple immediately, and was informed that the order was not even in the system yet. Try back in 30 minutes please.
4) I logged into the system after exactly 30 minutes, and was able to change the shipping address to my brother's in NY.
5) I received an immediate email confirmation confirming change in shipping address.
6) 27 hours later, I receive a shipping notification confirming that the ipad is shipping to my brother's address in NY, and has a tracking number attached.
7) The ipad never shows up to NY, but instead goes to my old address in Houston. Someone (I don't know who) has an early christmas present.
This is when the fun starts
8) Apple customer care continues to "investigate" the issue, pushing me past the date when I could have reversed charges on my credit card.
9) Apple tries to retrieve the package, but for some reason can not do so.
10) Apple customer service manager refuses to acknowledge the discrepancy between shipping label and tracking number, and blames me for the error (ie "The Ipad order fulfillment process is so quick, that it goes for shipping immediately after you order it. It doesn't matter that you got a confirmation, since that is from our end, not the shipping companies end. We can't control where they ship.")
I am absolutely livid, since clearly the explanation offered is BS. What can I do at this point?

Just to clarify a bit
1) The address on the shipping email (I didn't see the actual label of course) was the updated one. This is why I had no idea that it would ship to the old address.
2) The package was delivered and signed for by the current resident at the old, incorrect address (I rented, so I have no clue who this person is).
3) Apple said that any person over 18 can sign for the package, so they and Fedex are not responsible. They tried to arrange a pickup for this package, but I'm sure the person on the other end (who got a free xmas gift) just told the driver off or something.
4) My credit card company would have reversed charges, but since 60 days have elapsed, they can't do anything. Maybe I will call back again and file a more formal complaint letter.
5) When I call Apple, I spoke to a manager one level above the people who answer the phone (is this Tier 1?). The guy, Wayne, gave me a direct number, but never picks up or calls back when you leave a message. I spoke to another manager who was completely unhelpful and kept referring me back to Wayne....
6) I guess the problem is that none of the managers seem to understand that my update of the shipping address not only went through, but was documented in the email they sent me at the time of shipping.

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