SCSM 2012 - Reporting on resolution details

I am trying to create a report showing the resolution using the cubes available to me in SCSM. I have been able to find within the pivot table field list the name for the field where you enter the resolution details, I want the full text in my report not
just what is selcted in the drop down menu under resolution category. Does anyone know how i get this detail into the report? what is this field called in the pivottable list?
tamrep

Hi,
using DWDATAMART, Views, dbo.IncidentDimvw
SELECT
TOP 1000 [ResolutionDescription]
,[ResolvedDate]
FROM [DWDataMart].[dbo].[IncidentDimvw]
regards
Antoine AL Ibry

Similar Messages

SCSM 2012 report without report server

Is there a way to generate SSRS incident reports as well as others with the SCSM SQL database? I do not have reporting services installed due to a failure in dev. I was wanting to use another Report Server and create queries/views.
ie. Sharepoint 2010 to generate reports. Any assistance would be appreciated.
Thanks!

All of the reports are produced from the Data Warehouse Server. that would be the key piece. the Data Warehouse server INCLUDES a SSRS instance. is this the instance that failed?
If you were to use another reporting engine or instance, make sure to point it to the DWDatamart database, this is the Flat, user readable database that is ETL'd out for consumption by reports and BI.
do not try to read from the Active ServiceManager database.
It's a 5th or 6th normalized, star model, object reference, GUID keyed indecipherable mess. A college of mine has been working in ops manager and service manager for nearly 4 years, almost all of that in the database, and he recently claimed that he ALMOST
understands what's going on in the active ServiceManager database. What i'm getting at is that the ServiceManager database is designed to perform well with highly interconnected object data, not designed to be human readable.
Plus, the active database is constantly groomed; old closed incidents, service requests, etc are routinely cleared from the active database. These are kept in the DataWarehouse, but not in the active database.
The reason for both of the above is the performance cost. The ServiceManager database is TIGHTLY interconnected (cause 6th normalized object mess, from above), and every entry in the active database has a cost for almost every view. Console performance is basically
dominated by SQL performance. If you start hitting the active database with reporting queries, you're going to have a real impact on console performance.

SCSM 2012 - Reporting on Service Level Breached Incidents in SQL Report Builder

Is anyone clever enough to provide the SQL code required for me to run a report showing the id, title, target end date, and support group for any active incident that has breached its SLA?
I want to run this report automatically each morning and email it but just can't work out the SQL code

This is an example of a SLO report that I came up with. I am sure you can adapt it for your use. It get SLO information on Service Requests. It's a daily report that brings back both worker and support group information.
BEGIN
DECLARE @Now AS SMALLDATETIME;
DECLARE @TBL_ServiceRequests AS TABLE (
SLOtarget SMALLDATETIME,
SLOwarning SMALLDATETIME,
AssignedTo NVARCHAR(50),
SupportGroup NVARCHAR(50));
BEGIN
INSERT INTO @TBL_ServiceRequests
SELECT
SLO.TargetEndDate_4F17E5C2_86D5_05E8_35DE_6E012567DAB7,
SLO.TargetWarningDate_B98D2C5F_CBA2_8DB9_CA33_E0F808A9801E,
UD.DisplayName,
SR_Group.ServiceRequestSupportGroupValue
FROM DBO.ServiceRequestDim AS SR
INNER JOIN DBO.ServiceRequestSupportGroup AS SR_Group
ON SR.SupportGroup_ServiceRequestSupportGroupId = SR_Group.ServiceRequestSupportGroupId
LEFT OUTER JOIN {'CMDB'}.ServiceManager.dbo.MT_System$WorkItem$ServiceRequest AS PrimarySR
ON SR.BaseManagedEntityId = PrimarySR.BaseManagedEntityID
LEFT OUTER JOIN {'CMDB'}.ServiceManager.dbo.Relationship as Relationship
ON PrimarySR.BaseManagedEntityID = Relationship.SourceEntityID
LEFT OUTER JOIN {'CMDB'}.ServiceManager.dbo.RelationshipType as RelationshipType
ON Relationship.RelationshipTypeID = RelationshipType.RelationshipTypeID
LEFT OUTER JOIN {'CMDB'}.ServiceManager.dbo.MT_System$SLA$Instance$TimeInformation as SLO
ON SLO.BaseManagedEntityID = Relationship.TargetEntityID
LEFT OUTER JOIN DBO.WorkItemDim AS WR
ON SR.BaseManagedEntityId = WR.BaseManagedEntityId
LEFT OUTER JOIN DBO.WorkItemAssignedToUserFactvw AS ASTO
ON WR.WorkItemDimKey = ASTO.WorkItemDimKey
LEFT OUTER JOIN DBO.UserDim AS UD
ON ASTO.WorkItemAssignedToUser_UserDimKey = UD.UserDimKey
WHERE
SR.SupportGroup_ServiceRequestSupportGroupId IN ({'Your Support Group Ids'})
AND
SR.Status_ServiceRequestStatusId IN (7,8,9)
AND
SR.IsDeleted = 0
AND
RelationshipType.RelationshipTypeName = 'System.WorkItemHasSLAInstanceInformation' ;
END
BEGIN
SELECT @Now = CAST(CURRENT_TIMESTAMP AS SMALLDATETIME);
SELECT
[@TBL_ServiceRequests].AssignedTo as [Assigned To],
COUNT(*) AS [Open],
SUM(
CASE
WHEN [@TBL_ServiceRequests].[SLOtarget] > @Now THEN 1 ELSE 0
END
) AS [On Time],
SUM(
CASE
WHEN @Now BETWEEN [@TBL_ServiceRequests].[SLOwarning] AND [@TBL_ServiceRequests].[SLOtarget] THEN 1 ELSE 0
END
) AS [Near Overdue],
SUM(
CASE
WHEN [@TBL_ServiceRequests].[SLOtarget] < @Now THEN 1 ELSE 0
END
) AS [Overdue]
FROM @TBL_ServiceRequests
WHERE [@TBL_ServiceRequests].[AssignedTo] IS NOT NULL
GROUP BY [AssignedTo]
UNION ALL
SELECT
[@TBL_ServiceRequests].[SupportGroup] + ' Assigned',
COUNT(*),
SUM(
CASE
WHEN [@TBL_ServiceRequests].[SLOtarget] > @Now THEN 1 ELSE 0
END
) AS [On Time],
SUM(
CASE
WHEN @Now BETWEEN [@TBL_ServiceRequests].[SLOwarning] AND [@TBL_ServiceRequests].[SLOtarget] THEN 1 ELSE 0
END
) AS [Near Overdue],
SUM(
CASE
WHEN [@TBL_ServiceRequests].[SLOtarget] < @Now THEN 1 ELSE 0
END
) AS [Overdue]
FROM @TBL_ServiceRequests
WHERE [@TBL_ServiceRequests].[AssignedTo] IS NOT NULL
GROUP BY [@TBL_ServiceRequests].SupportGroup
UNION ALL
SELECT
[@TBL_ServiceRequests].[SupportGroup] + ' Unassigned',
COUNT(*),
SUM(
CASE
WHEN [@TBL_ServiceRequests].[SLOtarget] > @Now THEN 1 ELSE 0
END
) AS [On Time],
SUM(
CASE
WHEN @Now BETWEEN [@TBL_ServiceRequests].[SLOwarning] AND [@TBL_ServiceRequests].[SLOtarget] THEN 1 ELSE 0
END
) AS [Near Overdue],
SUM(
CASE
WHEN [@TBL_ServiceRequests].[SLOtarget] < @Now THEN 1 ELSE 0
END
) AS [Overdue]
FROM @TBL_ServiceRequests
WHERE [@TBL_ServiceRequests].[AssignedTo] IS NULL
GROUP BY [@TBL_ServiceRequests].SupportGroup
END
END

Options for monitoring health of SCSM 2012 SP1 using SCOM 2012 SP1

Hi,
I've done some research on how to monitor SCSM using SCOM (version 2012 SP1 for both) and found two options:
Option 1 - Agent-based monitoring. With SCSM2012 SP1, it looks as though the agent is
already present (for upgrades and also for fresh installs). So it follows that SCOM will be able to monitor the health of SCSM.
Option 2 - Agentless monitoring. On the Technet
download page, 'System Requirements' section indicates compatibility with SCOM 2012 and above, and SCSM 2012 and above. Details tab says the following (emphasis mine):
This System Center Management Pack for System Center 2012 - Service Manager should be used to monitor
System Center 2012 - Service Manager, System Center 2012 R2 - Service Manager
and includes monitors for the management server as well as the Data Warehouse server. In this release of the management pack, the Data Access Service, Health Service, Configuration Service, and workflows are monitored.
So it looks like both options are viable, but I'd be interested in hearing other people's experiences of using one vs. the other. Is there any major difference in the information that's provided by agentless vs. agent-based monitoring, or are they just two
different ways of pulling the exact same information into SCOM?
Edit: Just occurred to me that SP1 isn't explicitly mentioned in the Technet article linked above under option 2. Has anyone successfully used agentless monitoring on SP1?

Hi,
Here is a related blog for your reference.
SCSM 2012 SP1 (Beta) – Monitoring Management Servers with SCOM 2012
http://marcelzehner.ch/2012/09/29/scsm-2012-sp1-beta-monitoring-management-servers-with-scom-2012/
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Reporting Tab is not showing in SCSM 2012 SP1 Console

I'm working with SCSM 2012 SP1. But after installing data ware house only "DataWareHouse" tab appares no "Reporting" tab. And it shows below MSG:
And only the below reporting management pack are available in the Data Ware House >> Management pack area.
I already check data warehouse server 'System Center Data Access Service' and 'SQL Server reporting Service', borth are running. But still 'Reporting' tab is not there.
Mithun Dey Web: http://cloudmithun.wordpress.com If this may give your necessary resolution please mark it as Answre.

At last I solve the problem. THere is 2 solution for resolve the issue.
Force start all warehouse job.
Un register and reregistared DataWareHouse againg.
In my case I do the borth after reregister datawarehouse I wait 1hr after that I manualy start the warehouse jobs. And it works for me.
Mithun Dey Web: http://cloudmithun.wordpress.com If this may give your necessary resolution please mark it as Answre.

SCSM 2012 - Business services reporting

When reporting on business services I go to the ConfigItem Cube
When I look at the ServiceDim there is an option for 'Business Detailed Descripion'. This is always blank when I report on it.
When I set up business services in SCSM 2012 I do not see a field called 'Business Detailed Descripion' - where should i enter this information in SCSM 2012 so that I can add it to my report?
tamrep

Hi Tamrep,
If you open Business service in the Authoring Tool and you explore in the class properties, you will see the "Business Detailed Description" field.
But this is not by default available in your form. If you want, you can add this field with the Authoring tool to the business service form and make it available.
Regards,
Dennis

How to generate Incident Report with incident description field? in SCSM 2012 sp1

Can incident description field be displayed in reports? in SCSM 2012 SP1
Regards
Shujjat
Metalsoft

ALTER PROCEDURE [dbo].[ServiceManager_Report_Incidents]
@Classification nvarchar(max) = '-1',@SupportGroup nvarchar(max) = '-1',@ID nvarchar(max) = null,@IncludeDeleted bit = 0,@LanguageCode nvarchar(max)= 'ENU'
AS
DECLARE @tableClassification TABLE (value nvarchar(256))
INSERT @tableClassification (value)
SELECT * FROM dbo.fn_CSVToTableInt(@Classification)
DECLARE @tableSupportGroup TABLE (value nvarchar(256))
INSERT @tableSupportGroup (value)
SELECT * FROM dbo.fn_CSVToTableInt(@SupportGroup)
DECLARE @tableID TABLE(value nvarchar(256))
INSERT @tableID (value)
Select * FROM dbo.fn_CSVToTableString(ISNULL(@ID, ''))
SELECT DISTINCT
I.Id,
I.Title,
Classification = ISNULL(ClassDS.DisplayName,ClassEnum.IncidentClassificationValue),
ClassEnum.IncidentClassificationId AS ClassificationId,
ClassEnum.ParentId,
Support = ISNULL(SupportDS.DisplayName,SupportEnum.IncidentTierQueuesValue),
SupportEnum.IncidentTierQueuesId AS SupportId,
Status = ISNULL(StatusDS.DisplayName, StatusEnum.IncidentStatusValue) ,
StatusEnum.IncidentStatusId AS StatusId,
AssignedTo.DisplayName AssignedToUserName,
AssignedTo.UserDimKey AssignedToUserId
FROM dbo.IncidentDimvw I
INNER JOIN dbo.WorkItemDimvw WI ON I.EntityDimKey = WI.EntityDimKey
LEFT OUTER JOIN dbo.WorkItemAboutConfigItemFactvw ON dbo.WorkItemAboutConfigItemFactvw.WorkItemDimKey = WI.WorkItemDimKey   AND (@IncludeDeleted = 1 OR dbo.WorkItemAboutConfigItemFactvw.DeletedDate IS NULL)
LEFT OUTER JOIN dbo.WorkItemAboutConfigItemFactvw CIFctForFilter ON CIFctForFilter.WorkItemDimKey = WI.WorkItemDimKey      AND (@IncludeDeleted = 1 OR CIFctForFilter.DeletedDate IS NULL)
LEFT OUTER JOIN dbo.IncidentClassificationvw AS ClassEnum ON I.Classification_IncidentClassificationId = ClassEnum.IncidentClassificationId
LEFT OUTER JOIN dbo.DisplayStringDimvw ClassDS ON ClassEnum.EnumTypeId=ClassDS.BaseManagedEntityId
AND ClassDS.LanguageCode = @LanguageCode
LEFT OUTER JOIN dbo.IncidentTierQueuesvw AS SupportEnum ON I.TierQueue_IncidentTierQueuesId = SupportEnum.IncidentTierQueuesId
LEFT OUTER JOIN dbo.DisplayStringDimvw SupportDS ON SupportEnum.EnumTypeId=SupportDS.BaseManagedEntityId                    AND ClassDS.LanguageCode =
@LanguageCode
LEFT OUTER JOIN dbo.IncidentStatusvw AS StatusEnum ON StatusEnum.IncidentStatusId = I.Status_IncidentStatusId
LEFT OUTER JOIN dbo.DisplayStringDimvw StatusDS ON StatusEnum.EnumTypeId=StatusDS.BaseManagedEntityId                      AND StatusDS.LanguageCode
= @LanguageCode
LEFT OUTER JOIN  dbo.WorkItemAssignedToUserFactvw ON dbo.WorkItemAssignedToUserFactvw.WorkItemDimKey = WI.WorkItemDimKey     AND (@IncludeDeleted = 1 OR dbo.WorkItemAssignedToUserFactvw.DeletedDate IS NULL)
LEFT OUTER JOIN dbo.UserDimvw AS AssignedTo ON dbo.WorkItemAssignedToUserFactvw.WorkItemAssignedToUser_UserDimKey = AssignedTo.UserDimKey
WHERE
((-1 IN (Select value from @tableClassification)) OR (I.Classification_IncidentClassificationId IN (Select value from @tableClassification)))
AND
((-1 IN (Select value from @tableSupportGroup)) OR (I.TierQueue_IncidentTierQueuesId IN (Select value from @tableSupportGroup)))
AND
((@ID IS NULL) OR (I.Id IN (Select value from @tableID)))
-- exec ServiceManager_Report_Incidents @Classification=N'281,415,9,135',@SupportGroup=N'72,-1,69,43',@ID=N'IR55145'

FIM Reporting ETLScript PowerShell Script for SCSM 2012?

Hi,
The FIM Reporting Deployment Guide is great, however on a few occasions it forgets to mention where you meant to execute things (http://technet.microsoft.com/en-us/library/jj133855(v=ws.10).aspx) .
For example, if it wasn't for the screenshot in the article, we would not have known that we need to run the ETLScript from the FIM Service/Portal server.
Everything until the ETLScript has thus far worked; and we have deployed the Service Manager 2012 console on the FIM Service/Portal server (since we are using SCSM 2012 for FIM Reporting).
However, it appears that the ETLScript (in the deployment guide) has been written for SCSM 2010.
So, has Microsoft or anyone published an updated SCSM 2012 ETLScript script?
Thanks,
SK

Could this be it?
http://gallery.technet.microsoft.com/PowerShell-Script-to-Run-a4a2081c

Error Installing FIM Reporting in FIM 2010 R2 with SP1 - SCSM 2012 [CheckFIMWebSiteorSolutionPackExisting]

I am running into the below issue. I am installing FIM 2010 R2 SP1 Reporting with SCSM 2012 [SCSM successfully installed].
FIM R2 Reporting installation is failing with both Wizard and Command line.
Command line captures below error: Can some one help on this?
Calling custom action Microsoft.IdentityManagement.SharePointCustomActions!Microsoft.IdentityManagement.ManagedCustomActions.SharepointCustomActions.DoesWebsiteOrSolutionPackExist
Property name = 'SHAREPOINT_URL', value = 'http://myurl.
Property name = 'UILevel', value = '2'.
CustomAction CheckFIMWebSiteorSolutionPackExisting returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 0:27:20: CheckFIMWebSiteorSolutionPackExisting. Return value 3.
Action ended 0:27:20: INSTALL. Return value 3.
In below link, the above question is unanswered. Kindly help.
http://social.technet.microsoft.com/Forums/systemcenter/en-US/37b1af85-aef0-422b-9417-7364d51d0df4/installing-fim-reporting-in-fim-2010-r2-with-sp1?forum=systemcenterservicemanager

Hi All,
Though we use SCSM 2012, the FIM 2010 Reporting (R2 SP1) installation throws the alert to run
KB2561430 hotfix (when run throght console) and above error (when run through commnad line).This is actually a bug and MS have fixed that in one of its FIM hotfix rollup. I could move out of the above error by applying the FIM hotfix mentioned
in the below link.
http://blogs.technet.com/b/steady/archive/2013/06/12/fim-2010-r2-sp1-reporting-failure-scsm-2012-sp1-you-must-apply-patch.aspx
Aswathy Raj

Does SCSM 2012 R2 supports reporting in fim 2010 r2?

Hi Everyone,
I have a scenario where i am configure fim reporting with SCSM and i have the fim version of 2010 r2 and scsm 2012 r2 ?It would be great if u provide me the information
I have ran the powershell script on on datawarehouse successfully
I have ran the initial sync and incremental sync successfully
while running ETL script of Add Snapins its tell me this is not installed on the machine i am still seeking an answer to fix this issue?
Your response is highly appreciated.
Thanks,
Aman Khanna

According to, http://technet.microsoft.com/en-us/library/jj863245%28v=ws.10%29.aspx, this is the latest support wrt SCSM:
System Center 2012 Service Manager with Windows Server 2008 and SQL Server 2008
Although its not specifically listed below, can we deduce SCSM 2012 R2 will be supported by MIM 2015?
http://blogs.technet.com/b/ad/archive/2014/11/18/microsoft-identity-manager-preview-release-1-is-now-available.aspx

SCSM/SCOM - add resolution details to SCSM incident when SCOM alert closes

When I set up the process with SCOM/SCSM integration I noticed that when SCOM sends back the message to SCSM that the alert is “closed” and SCSM Resolves the ticket, it doesn’t tag the resolution
description and resolution category. So basically when someone closes the alert in SCOM it auto resolves the incident in SCSM (which is great) however, there are no resolution details added to the SCOM ticket. I am happy setting up workflows so that the resolution
details are updated automatically when the ticket goes to resolved - my problem is how do i set up a template for incident that will automatically input the resolution details? I don't appear to be able to put any resolution details in on an incident template

Peter,
Just a quick question on this. What will happen if the SCOM created incident is resolved manually by a technician. The technician entered the resolution category and description something different but not the "Auto Resolved by SCOM". In this case my
doubt is, will the workflow update this incident also and reset the resolution Category and Description to "Auto Resolved by SCOM".
My doubt is, this manually resolved incident is also satisfying the same criteria, i.e; Status changes from Active to Resolved and the Source is Operations Manager.
In my lab I dont have SCOM, So I am unable to test it..please clarify if you have any info on this.
Thanks,
Thanks

Exporting Recipients details from all the Notification Subscriptions in SCSM 2012 Sp1

Hi Team,
Do we have any powershell script to export the recipients details from all the notification subscriptions from SCSM 2012 SP1. I have tried usind ChildEnumeration, but it didn't return any data. Sooner response would be highly appreciated.
Thanks,
Dinesh
Thanks & Regards, Dinesh

Subaru, your solution is not sending the email from different domains though. And it is initiated manually through the console.
We are looking for the ability to have subscriptions send emails from different domains or email addresses depending on queues or similar. In my research, I think the only viable option is to use orchestrator as mentioned above and have it monitor
tickets for criteria specified. Its a pain and a huge limitation in my opinion.
I think the bottom line is to not use subscriptions for a full loop email system. only use it for emails that will not be replied to.

Reports empty SCSM 2012 SP1

Hello
i have integrated the component of datawahrehouse SCSM 2012 with my management server.
But when i try to generate a report of list of inccident for example , it display me an empty report , i have tried to change some parameter (date , timezone ....) but no result !!!!
prince

Hello ,
I have tried to process all the jobs manualy but no result !!!!!
i cannot found the the
DWMaintenance job !!!!!!
the some things when i try the powershell script (Windows 2012)
in the event log of my data warehouse server i found this error :
ETL Module Execution failed:
ETL process type: Extract
Batch ID: 255
Module name: Extract_System.ExtensionType_GEISER
Message: L'ID '1033' des paramètres régionaux de la colonne source 'DisplayName' ne correspond pas à l'ID '1036' des paramètres régionaux de la colonne de destination 'System.Entity!DisplayName'.
Stack: à System.Data.SqlClient.SqlBulkCopy.AnalyzeTargetAndCreateUpdateBulkCommand(BulkCopySimpleResultSet internalResults)
à System.Data.SqlClient.SqlBulkCopy.WriteToServerInternalRestContinuedAsync(BulkCopySimpleResultSet internalResults, CancellationToken cts, TaskCompletionSource`1 source)
à System.Data.SqlClient.SqlBulkCopy.WriteToServerInternalRestAsync(CancellationToken cts, TaskCompletionSource`1 source)
à System.Data.SqlClient.SqlBulkCopy.WriteToServerInternalAsync(CancellationToken ctoken)
à System.Data.SqlClient.SqlBulkCopy.WriteRowSourceToServerAsync(Int32 columnCount, CancellationToken ctoken)
à System.Data.SqlClient.SqlBulkCopy.WriteToServer(IDataReader reader)
à Microsoft.SystemCenter.Warehouse.Utility.SqlBulkOperation.Insert(String sourceConnStrg, String sourceQuery, String destinationTable, Dictionary`2 mapping, String sqlConnectionStrg, Boolean& readerHasRows, DomainUser sourceSecureUser, DomainUser
destSecureUser)
à Microsoft.SystemCenter.Warehouse.Etl.ADOInterface.Insert(DomainUser sourceConnectionUser, DomainUser destinationConnectionUser)
à Microsoft.SystemCenter.Warehouse.Etl.ADOInterface.Execute(IXPathNavigable config, Watermark wm, DomainUser sourceConnectionUser, DomainUser destinationConnectionUser)
à Microsoft.SystemCenter.Warehouse.Etl.ExtractModule.Execute(IXPathNavigable config, Watermark wm, DomainUser sourceConnectionUser, DomainUser destinationConnectionUser, Int32 batchSize)
à Microsoft.SystemCenter.Warehouse.Etl.ExtractModule.Execute(IXPathNavigable config, Watermark wm, DomainUser sourceConnectionUser, DomainUser destinationConnectionUser)
à Microsoft.SystemCenter.Etl.ETLModule.OnDataItem(DataItemBase dataItem, DataItemAcknowledgementCallback acknowledgedCallback, Object acknowledgedState, DataItemProcessingCompleteCallback completionCallback, Object completionState)
i think that this error appear when my management server try to sychronize and extract the data with the the data warehouse server .
prince

CM 2012 Reporting Services displays an error

When attempting to edit a Config Manager 2012 report, I get the followign error:
A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The certificate chain was issued by an authority that is not trusted.)
I have imported the server certificate into my workstation, without success.
The registry has been edited to display version 3 instead of version 2
Logged into my machine with an account that is an administrator level to Config Manager 2012
Anyone have any ideas why I cannot connect?

Hi RichChian,
As per my understanding, we should import the SQL certificate to the remote report services certificate store from the primary database servers certificate store. For more details, please see the following thread:
http://social.technet.microsoft.com/Forums/en-US/add3e017-6166-4443-b9f2-9898e4e0c843/report-builder-unable-to-connect-to-data-source
Besides, the issue can be also caused by the data source for the CM12 reporting service sets these values in the data connection string for the data source for your SSRS report:
Persist Security Info=False;Initial Catalog=<siteDB>;Data Source=<DBserverFQDN>;Encrypt=true;TrustServerCertificate=false
We can refer to the following blog for the detail resolution:
http://thecmadmin.com/2013/07/22/fix-certificate-error-when-working-with-cm12-reports/
Hope this helps.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

FIM 2010 R2 SP1 with SCSM 2012

I know that FIM 2010 R2 SP1 now claims support for SCSM 2012. FIM Reporting allows us to use a free copy of SCSM / DW for just the purpose of reporting services. Does this only apply to SCSM 2010 or does this include SCSM 2012 as well? I just want to make
sure that we don't install SCSM 2012 assuming that it's free when in reality only SCSM 2010 is free. This issue came about because SCSM 2010 did not require a product key, but SCSM 2012 does.
Thanks,
Mark
Mark Creekmore - BlueVault Software http://www.bluevaultsoftware.com

On Fri, 4 Jul 2014 08:27:39 +0000, diramoh wrote:
on Microsoft TechNet link, we have the following Details:
Reporting: Unique key constraint violation when running reporting synchronization jobs
If you attempt to run reporting synchronization jobs on a default System Console System Manager SP1 (SCSM SP1) installation, you may receive the error “Violation of UNIQUE KEY constraint ‘idx_ManagedEntityManagedTypeId’. Cannot insert duplicate key…”.
To address this issue, please make sure you have the following updates installed on your System Center Service Manager Management Server, Data Warehouse Server, and any machines that have the System Center Service Manager Console installed on them:
1. KB2542118 <http://support.microsoft.com/kb/2542118>– System Center Service Manager Cumulative Update 2
2. KB2542118 <http://www.microsoft.com/download/en/details.aspx?id=26631>– System Center Service Manager FIM 2010 R2 Hotfix
Note: *You must have the SCSM Cumulative Update 2 installed before installing KB2542118*
Shim is asking about the product key. The above has nothing at all to do
with his question.
Paul Adare - FIM CM MVP
What should I do ......the machine can't find the program
iexplorer.exe...
Breathe a sigh of relief. -- Arthur Hagen in no.www

SCSM 2012 - Reporting on resolution details

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