Selecting conditional text in book crashes FM 9

You never know when it will occur or on which files .... I am in a book file and select several files, select View > Show/Hide Conditional Text, and change my condition settings, then click Apply.
Framemaker crashes. Sometimes three, four times in a row.
Yes I've made new files, etc., etc., and some others in our group have the same problems with conditional text in some books. This is not consistent behavior so that's why we scratch our heads.
I have 4GB of memory and an empty hard drive, so that's not the issue. We work off a network but the same thing can happen if I save a book locally.
What on Earth could be happening?

Some files are new. Some files were ported from previous versions. Because the crashes are always different, it isn't always the same files or books where crashes occur. One never knows what will trigger the crash or when, as I mentioned. I've rebuilt files and had them crash, but someone else can use them (and change the same setting) without problems.
There's no discernible pattern.
Crashes for team members occur consistently at the book level. I seem to be the only person who can set conditions at the book level (though not consistently, as you can see). Crashes can occur for me at the book level or when I have a file open. Typically a file that crashes at book level also crashes with the file open.
I am trying to change one condition for these companion volumes (a set of three books that share some files). I successfully changed the condition a couple of hours ago.
Our network isn't backed up until very early in the morning and it's afternoon here -- that's not the issue. Nobody else is working on this project so that's not the issue.
Our templates have all of our conditions already defined so theoretically there shouldn't be conflicts. As I recall, a conflict triggers a notification when you update a book, and I successfully updated the companion book and printed to PDF a couple of hours ago.
Content doesn't seem to matter. The files in question consist of headings and tables. There are no graphics or linked files. The most sophisticated thing in them is cross-references (some conditional).
I just successfully changed the condition on all of the files in that chapter except one. The file that crashes Frame is very simple (no graphics or linked files, just cross-references) and it is one of the files that successfully switched conditions just a few hours ago.

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Why does Conditional Text Pod crash in FM12

Just got FM12 and find that simply clicking on the Conditional Text pod will crash FM. It's not consistent, so I can't determine exactly what steps cause it to crash. Also, sometimes clicking inside of the pod will cause FM12 to crash.
This was the case also in FM9, so I was hoping that it would get fixed by now. Is there a work-around for this bug or is Adobe planning to finally fix this bug?

I used the Help > Updated and Help > About to check whether there were other updates. There aren't.
I just started using FM12 yesterday and have encountered so many problems that I've been swamped with these issues and trying to get my job done, so I didn't know where to send logs etc to. But FM12 just crashed again a few minutes ago, and I got an Internal Error message that mentions doing that, which I'll do today.

Question on conditional text design

I have a relatively large book (230 pages) with dozens of tables and 100's of graphics. I need 4 versions of this book. One for each grade level (3) and one if content for all 3 grades is sold as a "master course." Other than implementing the conditional text, the book is ready to go. I have tried a couple different ways to approach the tables conditionally (some of which are in Text Frames, some just anchored to a page ) but I don't get very far. Applying the Conditional Text tags ( with different colors and markers for each)seems to make it crash (i.e. almost duplicatable unlike the "normal" 3-4 crashes I experience on a daily basis the last month that are just random). Sidenote: I was very happy to see that they are going to fix the book printing crash...
Cross reference markers are involved in these conditional sections, and I have my suspicions that they are a root culprit of my other crash problems, but then FM crashed when applying conditional text to a section that *didn't* have a x-ref, so I don't know what to think.
I need to get this out by Monday. So my question is this, if I need 4 tables in a page (one for each version) am I better off just making 4 copies of the book and compiling that way? I sold the client on FM mostly because of the ability to compile multiple docs from one base book..so I really hate to have 4 copies when I give her the source. I know you can highlight individual rows in a table for a version (so I could make one really big table for 3 of the versions and just choose different rows), but this is a thing that seems almost certain to make it crash as well. And the master tables have an additional column as well as a row so I would still need 2 tables per doc if I could get the conditionals to quit crashing. Is there some better way to "design" this that an experienced FMer could suggest? Some custom utility that works?
Just in case someone asks this:
System Config
FM 11
new install in August, not upgraded
Files are all new and native to FM11
Windows 7-64 bit
20 gig of memory
2 TB drive - local C:/
Thanks for any suggestions on this.

I think you picked the wrong thread - this one deals with importing or linking FM content into RoboHelp with the TCS.
I haven't heard of anybody talking about conditional text crashing their FM11 - only issues with Track Changes and Conditions. Have you been reporting these crashes to Adobe Support? Have you submitted your crash logs? Can you reproduce the crashing with a sample book or is it only with this project? Have you tried MIF-washing your content?

(FM8p277) Crashes when saving first doc in book after changing conditional text display

That was a mouthful :-)
Okay, this happens with any of the books that I work on --- it never happened with Frame 7.
I have a book containing several documents.
The documents contain several conditional text segments.
Start new Framemaker session, open book, open all documents.
Change conditional text display (from Show All to Show Selected, or vice-versa).
From the book, choose Save All (or from the *first* document, choose Save). The following text appears in a 'FrameMaker dialog': "File <filename of first document>.fm has changed on the disk since you last opened or saved it. Someone else has probably modified the file. Do you want to save it anyway?
Click OK. All of the files save properly. (If I had clicked Cancel, the first file would be skipped and all other files would save.)
Change conditional text display again (note: this could even be for a different book at this point, I believe, but will have to verify).
(Repeat step 3): The same text appears again in the dialog.
Click OK. FrameMaker crashes while trying to save the first file. (If I had clicked Cancel, the first file would be skipped and all other files would save. However, if I attempt to save the first file afterward, FrameMaker still crashes.)
Anybody have any insight into this? Am I the only one this happens to? Argh :-)
Thanks.

Sorry, the only answers I got were on the forum and nothing worked
That being said, at least now I know I'm not crazy! (Sorry it had to
happen to you, though.)
As it stands, I've been training myself to make sure that after the
first time I toggle the settings, I do the save, and then make sure to
save all, quit, and restart FrameMaker before I attempt another toggle.
On the odd occasion that I don't do that and get the warning message, I
select Cancel (which lets the rest of the files save), quit, restart,
and then make sure I update the first document appropriately.
All the while cursing and swearing, of course
As an aside... if you find a solution, please let me know about it if
you remember.
Thanks.
John

Show/Hide conditional text at a book level

I am using TCS2 on Windows XP.
FM 9.0 p250
I have several files as part of a large FM book. Each file has the same text conditional tags. Can I, at a book level, set my conditions to show/hide, etc. and then update the book? So far, I only know how to open each file, set the SHOW/HIDE CONDITIONAL TEXT as I need it (not to show conditiona indicators and according to my built expression) and then save and close each file.
Is there a way to do all my files at once? Note- I want them all set the same way... so that might make it easier..
Thanks,
Adriana

adrianaharper wrote:
I am using TCS2 on Windows XP.
FM 9.0 p250
I have several files as part of a large FM book. Each file has the same text conditional tags. Can I, at a book level, set my conditions to show/hide, etc. and then update the book? So far, I only know how to open each file, set the SHOW/HIDE CONDITIONAL TEXT as I need it (not to show conditiona indicators and according to my built expression) and then save and close each file.
Is there a way to do all my files at once? Note- I want them all set the same way... so that might make it easier..
Thanks,
Adriana
I don't have FrameMaker available right now, so I'm working from memory, using the traditional FrameMaker menus, rather than the FM 9 tools.
Select all the files in the book window. With the book window active, open the View menu and look for Conditional Text. Your settings here apply to all selected files in the book window, so it's possible to set conditions on all or some files files. Ctrl+Click to select non-contiguous files; Shift+Click to select a range of contiguous files.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

FM9: Show conditional text for entire book -- how?

In FM8, I would select all the docs in my book, then choose Special>Conditional Text>Show/Hide Conditional Text to display the conditional text dialog. Choose my display options (specific conditions, or Show All), then apply. Voila!
In FM9, I can't seem to figure out how to do it. If I follow the same steps, when the dialog appears, all of the options are 'greyed out'.
Help?

Hmmm.... nope :-)
Okay, I opened up my book (contains 17 documents, at least 12 of them have conditional text). I have two of the documents displayed so that I can see what's going on.
To 'show all' conditional text for a specific document:
- Click in the document to give it focus.
- Click Show/Hide Conditional Text to display the pod.
- Select Show All and click Apply.
- Success, for that document.
To 'show all' conditional text for the entire book:
- Click in the book pod to give it focus.
- Ctrl+A to select all the documents (all docs are now highlighted)
- View > Show/Hide Conditional Text... to display the pod.
- All options are grayed out, and no conditions appear in the Show or Hide lists.
Am I missing a step somewhere (or more likely, am I doing this totally incorrectly)?
Thanks!

FM 10 Crashing when applying conditional text tag

Hello everyone.
For some reason, FM keeps crashing when I try to apply a conditional text tag to a table (entire table). The funny thing is I have been doing this same thing for three months now with no problems before today, even have two tables in the same document with different tags applied to them and they are working fine. But when I try to add this one, I crash. I have rebooted my computer and made sure all my drivers are up to date, but now I'm at a loss. Any help?
Thanks.

Yes, I can apply the tag to the pictures in the document, its only when applying to the table. I am selecting all rows in the table with the mouse and then selecting the tag, clicking the radio button "in" and then clicking the "Apply" button. It then asks "apply condition tag settings to all rows in table?" I hit "ok" and then it freezes, screen shots provided.
Pic 1: My project at table causing problems.
Pic 2: Me selecting the table and choosing to apply tag.
Pic 3: Me affirming I want to apply the condition to all rows.
Pic 4: Program stops responding.

Book and File Conditional Text Tags Don't Match

In Framemaker 10 (TCS 3, Windows 7 64-bit), when I click on a document in a the book (& View>Show/Hide Conditional Text), an extra conditional text tag shows up that doesn't exist in the document Show/Hide Conditional Text.
For example:
In the book, My Book.book, I select Chapter1.fm (but don't open it).
Then I open the Show/Hide Conditional Text panel (View>Show/Hide Conditional Text)
I see these two condition tags, Hide Text and HideText. I use Hide Text but not HideText.Apparently, at some point I changed the name of the condition tag.
Then I open Chapter1.fm.
When I open the Show/Hide Conditional Text panel, HideText isn't there.
What I want to do is to delete HideText (the one I don't use), but I can't find ourt how to do it. any ideas out there?
One more bit of information that might help figure out what's going on:
I select Chapter1.fm in the book.
Then I select Show as per condition in the Show/hide Conditional Text panel.
Select HideText in the Hide field.
Click the left arrow (<--) to move HideText to the Show field.
Click Apply.
I get this error message in the Book Error Log:
Cannot show the following tags because they do not exist in this document
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Thanks!
John N.

John, some troubleshooting questions:
1. did all of the file(s) originate from FM10 or were any from previous versions? Did you import previous version content? Slight naming differences between FM versions is an insidious problem that many of us here can relate to ... If any of the files were from previous versions, I would start with testing FM10 original content itself, to see what naming convention FM10 starts with.
2. if you want to dive into the innards of your problem files, you might use the venerable MIFBrowser, a freebie from
http://www.wideman-one.com/gw/tech/framemaker/mifbrowse.htm
Although it hasn't been updated in a loooooong time, it should still work perfectly with FM10 MIF files. It's just a viewer, not an editor, but it will help you get a handle on both the conditional tags in-situ, in comparison to the tag as defined in the condition catalog section.
MIF is a bit daunting if you've never looked at it, but with MIFBrowse the various sections of content are more easily viewable.
3. With copies of your FM files safely backed up you could then edit the conditions in the.MIF files in a text editor (or by using FM itself, although this takes some special care to ensure that the file remains as text. I personally fine text editors (e.g. NotepadPlus or EmEditor) easier to use because viewing line numbers helps when trying to sync between what you see in the MIFBrowse display vs. actually edit the content.
4. It's also possible to save the .book file as .mif to then examine/edit the conditional tag catalog with a text editor. You could copy the "missing" conditional definition from one of the chapters into the .book file.
Sheila

Is there a quick way to show/hide conditional text to create a book?

I have a set of files that represent chapters. These will be used in two books. Is there a way to show/hide conditional text from the book file rather than going into each chapter and setting show/hide for the book I want to create?

WIth the book file open and selected, select all the files in the book (Ctrl+A), and apply your condition settings. Update the book.

Why is FM10 crashing when I change conditional text settings?

When I go from "show certain conditions" to "show all" in some, but not all, files in a book, FM 10 crashes.
I've tried saving as MIF, then reopening, but it still happens eventually.
Sometimes it happens with the first file I open, sometimes not until after several files have been opened and
had their conditions changed, so it doesn't seem like a memory leak.

I posted previously under "[FrameMaker General Discussion] Internal Error 10024, 9332515, 9332572, 7278063". Log file has been sent several times to [email protected]. Last week, I sent many zips in separate e-mails of the entire project to Adobe Engineering Team for analysis (the project is too big to upload to Acrobat.com). No response yet. I suggested they need to test using a similar conditions as what I describe below.
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It is as if FM runs out of processing bandwidth or memory, both of which are impossible given the laptop has megatons of RAM and hard disk. IT guy here speculated maybe Symantec Endpoint (security pak) is getting in the way, but that has not been substantiated; the process of removing/reinstalling this corporately mandatory security software is onerous and we are avoiding expermenting with it for now. It is disappointing Adobe cannot exterminate whatever gremlins plague FM. As a result, I cannot trust that FM11 is worth the expense (i.e. How can I convince the powers-that-be to approve the purchase when FM10 crashes like a plane without wings?).
I will post any response I get from Adobe to this Discussion and the other one previously mentioned.

Can't select more than ONE conditional text tag in FrameMaker 10?

Hi, I work with lots and lots of Conditional Text (CT) tags in FrameMaker. We moved to v10, and now I can't select more than ONE CT tag at a time---this means when I need to apply 10 CT tags to one item, I have to select the item, click one tag, click In, and then click Apply---3 clicks, 10 separate times = 30 clicks! (I used to be able to select the item, select all the CT tags I wanted applied into the In box, and then click Apply.) This is very frustrating. I've tried to click all the Ctrl, Shift, and Alt keys separately and then try and select more than one tag, but nothing works. Please help---this is going to be a nightmare for me if this can't work!
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Unfortunately, this capabiliy wasn't carried over to the Conditional Text pod when the new interface design was created. You're stuck selecting the tags one at a time and then applying a condition. It's a bit faster if you select the conditions sequentially, then you have fewer clicks for applying subsequent tags to the same content.
I fully agree that this sucks.
Please fill in a bug report and a wish list item at: FrameMaker Bugs & Wish List
You can also add/vent to the following thread (that is monitored by Adobe):
Seeking inputs on desired features in FrameMaker

Is there a tutorial/primer for working with conditional text and page numbering in book folders?

I'm ramping up on FrameMaker 9 and have been experimenting with using folders in book files. I like being able to add Frame files to the folder to organize content. But I also need to use conditional tags. In one version of my book, the entire contents of some files in one folder are hidden using conditional text. I can't figure out how to set the numbering for each file so that the page numbers adjust appropriately in this scenario. Or is it even possible to do this?
Can anyone recommend an advanced tutorial for using folders in Frame 9?

Michelle,
It would be easier to maintain if you create a different book file that omits the entire "conditionalized" set of files.
See these Adobe TechComm blogs for some more background info on using hierarchical books and numbering behaviour:
http://blogs.adobe.com/techcomm/2009/05/xml_authoring_projects_using_hierarchical_books.ht ml
http://blogs.adobe.com/techcomm/2009/06/numbering_in_hierarchical_books.html

I have an Adobe Flash Professionals digital classroom book for CS6 and was following all steps easily until it ask me to select the text tool and change it from classic to tfl in the property inspector. I looked and all that drops down is dynamic, static,

I have an Adobe Flash Professionals digital classroom book and was following all steps easily until it ask me to select the text tool and change it from classic to tfl in the property inspector. I looked and all that drops down is dynamic, static, and input. Where is the TFL and Classic ? I watched adobe learning center but he was using CS5. Can anyone please help?

Hi,
Do you use Flash CS6 to follow the instructions in the classroom book? If yes, then you can find it under text drop down for an AS3 Document as shown below
If you follow the instruction in Flash CC or Flash CC2014 then you will not find this option as this is deprecated.
Thanks!
Mohan

How to create conditional text? (based on selected option, different text displays)

Hello, and thank you in advance for any assistance.
I need to create a .pdf with conditional text. Ideally, the user would select (via checkboxes) certain options, and only the text relevant to those selections would be included in the .pdf. Is this possible in Acrobat? If so, how? If not, what tool accomplishes this?
Many thanks.

Sorry 'bout that ! I was responding from e-mail and as you can see it's not working quite right. This is what I had wrote;
Tools ? What do you mean tools ? Adobe Acrobat is your tool. :-)
If you don't know javascript then you should entertain learning some if
you wish to "extend" Acrobat. That's the nature of the beast.
You may find some precompiled javascripts; but if you want customization
then you'll either have to pay someone to do it or yeah, learn javascript.
Check out Acrobatusers.com they have an excellent Acrobat Javascript section.
Best Regards,
Steve
Message was edited by: S.D.A.

Frame 8 crashes when showing all conditional text

When I try to Show ALL conditions in my Frame 8 file, Frame crashes. I just recently installed CS4 on my system, but other than that, nothing has changed. I have had no problems with conditional text and this file before. Wondering if anyone has had this issue and knows a workaround or fix. Thanks, sandra

Good, then you're all patched up, that's great.
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Selecting conditional text in book crashes FM 9

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