Selecting printer properties causes application to terminate

When I attempt to print a pdf document, if I just select the 'print' option it works fine. However, if I select the printers 'properties' button in order to change these the application terminates. I have Windows Vista on my machine and had been happily using an older version of Reader before the problem arose. I have now downloaded version X10.1.4, but this has not resolved the problem.
The error message I get is " Adobe Reader has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". The only solution offered was to download a later version of Reader.
The sequence of the problem suggests that something has changed in Windows Vista and that this is not yet reflected in Reader

I don't know what is causing this. What I would try if this happened to me
try to disable Protected Mode [Adobe Reader | Edit | Preferences | Security (Enhanced)]
try installing the latest printer driver

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Please read these (in particular the section titled "Supply pertinent information for quicker answers"):
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325

Select printer problem in application

Hello there,
I'm pretty new to NI & LabView, and may I missed some things ... if I do I'd like to say sorry!
Our idea is to create measurement-programs, and as soon as they are working as intended we "compile" them to Applications (*.exe).
Now we have a problem with a vi called select_printer.vi, which is a sub-vi of a bigger program.
If we run the compiled measurement-application, we do not have a single printer in the drop-down box (Printer_Dialog-empty_box_within Application.jpg).
When we compile select_printer.vi only, we see the list of all on that computer installed printers (Printer_Dialog-Select_Printer-as_Application).
We are running NI LabView 2010 SP1
Is there any switch to set when compiling/building an Application (*.exe)?
Or did I/we miss something?
Thanks a lot for your time!
cu
Torsten
Attachments:
Printer_Dialog-empty_box_within Application.jpg ‏20 KB
Printer_Dialog-Select_Printer-as_Application.jpg ‏28 KB

Sorry, I do not have application builder license to try this.
Your application may be missing this vi, so I have replaced the vi with just a property node. Give this a go.
Beginner? Try LabVIEW Basics
Sharing bits of code? Try Snippets or LAVA Code Capture Tool
Have you tried Quick Drop?, Visit QD Community.
Attachments:
Select_Printer.vi ‏19 KB

Easy selection printing to tray 1 or 2

We have an Officejet Pro 8620 with extra paper tray. Tray 1 for blank paper, tray 2 for paper with business logo.
Now, when we want to print to tray 2, we reject tray 1 a little, so that after a few attempts the software switches to tray 2, and the printing starts.
It is possible, before printing, to change the setting in the software, so that printing to tray 2 is selected. But that is quite cumbersome.
We would an easy way to select to print to tray 1 or tray 2. For instance, as seen in other environments, so that we can choose to print to:
- HP Officejet Pro 8620 (tray 1) or
- HP Officejet Pro 8620 (tray 2)
These could be visible as seperate printers. How can we do this?
Changing the setting everytime is not a good option. Plus, we have other software packages that we want to configure so that they automatically print to the correct tray.
Thanks!
This question was solved.
View Solution.

Hello @Sing020,
Welcome to the HP Support Forums!
I would like to assist you today with adding two copies of your HP Officejet Pro 8620 e-All-in-One Printer to your Windows 7 computer to make printing to Tray 1 and Tray 2 an easier process for you. Can I please have you follow the steps below.
1. Click on your Start menu
2. Select Devices and Printers
3. In the Devices and Printers folder you should see your installed HP Officejet 8620 printer
Before proceeding, we need to determine how your printer is connected. If you have a wireless HP Officejet 8620 printer, on the front panel of your printer touch the Setup button. Touch Network Setup. Select Wireless Settings. Touch View Wireless Details. Take note of the IP Address.
If you have USB Cable connected printer please right click on the HP Officejet 8620 under the Devices and Printers folder and left click on Printer Properties. Click on the Ports tab. Look under the list of Ports for the port that is selected for your printer. There should be a check next to one of the USB ports. If you hover your mouse over the Port is should show you the full name (USB 0001, USB 0002, USB 0003, etc). Take note of the USB Port number.
4. Next, right click on the HP Officejet 8620 that currently shows installed on your computer. Left click on Printing Preferences.
5. Under the Paper/Quality tab please select the Paper Tray (Tray 1) and Paper Size.
6. Click Apply and OK
7. Right click on the HP Officejet 8620 one final time and left click on Printing Preferences. Under the General tab you should be able to add (Tray 1) to the end of your printer name.
8. Click Apply and OK to save the changes.
9. Now we need to add in the second Copy of your printer. Please close Devices and Printers for a moment.
10. Click on your Start menu
11. In the 'search programs and files' box located right above Start type %temp% and hit enter on your keyboard
12. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will now highlight.
13. Select the 'delete' button on your keyboard. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. Should a Temp file still be used than you will automatically get the pop up to 'skip' that item.
14. Close the Temp folder once it is emptied
15. Right click the Recycling Bin on your desktop and select Empty Recycling Bin
16. Click here to download the Officejet 8620 driver
17. Once the download is complete an extraction will occur and then an install window may open. If an install window opens, please close it.
18. Click on your Start menu
19. In the 'search programs and files' box type %temp% and hit enter
20. When the Temp folder opens locate the 7z folder. Click on the 7z folder once to open it
21. At the top of the page you will see the file path. It should show something like: Local Disk C - Users - AppData - Local - Temp- 7z... Left click on the right hand side of this file path bar. Everything will now highlight in the file path. Right click on the highlighted file path and Copy it.
22. Close the Temp folder
23. Click on your Start menu
24. Click Devices and Printers
25. Click Add a Printer at the top
26. Click Add a Local Printer and hit Next
27. Click Use an Existing Port. Click the dropdown and choose the exact same port that your current HP Officejet 8620 is installed on. Hit next.
28. If you're brought to a list of Manufacturers and Printers, click Have Disk on the bottom right. Right click on the file path bar in the 'Install from Disk' window and 'paste' in the file path we previously copied
29. Hit next to complete the adding process
30. Once you're brought back to the normal Devices and Printers window you should see two copies of your HP Officejet installed. If you only see one copy, your computer may have grouped them under the same icon. Right click on the HP Officejet you see and there should now be arrows next to all the options (Printing Preferences, Printing Properties, etc). If you click on the arrows you'll see two copies of your printer.
31. Right click on the HP Officejet 8620 that we're going to configure for Tray 2
32. Left click on Printing Preferences
33. Click on the Paper/Quality tab
34. Choose Paper Tray as Tray 2, and set the Paper Size
35. Click Apply and OK
36. You can right click on your HP Officejet one more time and select Printer Properties.
37. Rename this copy to HP Officejet 8620 (Tray 2)
38. Click Apply and OK
Now when you try to print, when you select File and Print you will see a Tray 1 and a Tray 2 copy of your HP Officejet. Just choose the copy that matches the Tray you want to print from.
Please let me know if the steps I've provided resolve your issue. It may seem like there is a lot of steps, but it really is an easy process. I just wanted to give you as much detail as possible for any scenarios that may arise. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

HP Printer Software Update 2.10 causes application crashes

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Hp Photosmart Premium 309a ok?

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Issue with Print Properties button not responding in Adobe Reader 10.1.10

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Hi to all!
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Is there any website, forum, supporting documents, with regards to above scenario?
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Hi LoriAUC,
Sorry for the late response!
The users had a habit of going into the printer properties to specify other printer options eg. 2-sided printing, manual feed printing, heavy paper, etc... besides the number of copies inside the printer properties as well. Therefore, they prefer to do all the various changes in the printer properties instead of changing it at the Adobe Reader dialog.
The same method were applied by all the users in Adobe Reader 9.4.7 and there were perfectly no issue at all! All the network printers (23 different brands and models in the network) responded to the printer properties "number of copies" accordingly.
It seems that Adobe Reader X dialog Page Handling: No of copies, cannot synchronise and recognise the "No of copies" specified in the printer properties. This symptom was tested and found to be the same behaviour for different printer manufacturers. Wonder if there is a bug with Adobe Reader X as this issue did not occur for Adobe Reader 8 and 9 versions. The users were using Reader 8 and 9 versions before and there were no complaints until it was eventually all upgraded to Reader X, starting from 10.0.1, 10.1.0 and now 10.1.2.
What do you think could be the cause?

HP Laserjet M401A could not set different paper size and tray on printer properties

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After upgrading to Lion, preview will not print any documents. When selecting "Print" it just hangs with no show of the printing menu.

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I had the same problem when attempting to print to my Canon ImageCLASS multifunction laser printer. Canon have acknowledged the problem by saying:
"Cannot print from Preview or TextEdit; causes applications to crash. For PDF documents, Canon recommends that the free version of Acrobat Reader is used."
They go on to say:
"An updated driver for each model will be released as a permanent solution. The driver will be an official driver to support Mac OS X 10.7. The target release schedule is approximately three months after Lion is officially released."
Source:
http://www.canon.com.au/en-au/Support-Services/Support-News/Lion-Support
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Cannot print from ANY application after upgrade to 10.4.8 !!!

Hi all,
as it is written in the subject.
Up to yesterday, I had OS 10.3.9, everything ok, could print from any application.
Then I moved to Tiger and to the last version (10.4.8).
And today the "nice" surprise: either from Preview, Texshop, Word, any web browser... I cannot print anymore!! As soon as I go to file/print, the application crashes, any suggestions??
Thanks a lot

Hmmm. It sounds like a possible problem with the system prior to updating. If you've done this already don't be upset by the suggestion. I'm just trying to cover the bases.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your OS X volume from the list on the left, click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (3.0.3 for Tiger) and/or TechTool Pro (4.5.1 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X. Note that Disk Warrior will not work on Intel Macs.
Download the standalone 10.4.8 Combo Updater (be sure to get the correct version - Intel or PPC - for your Macs. Reinstall the update using the Combo Updater.
As an added precaution I would recommend you first boot into safe mode before doing the above.
There is a shareware utility called Printer Setup Repair (www.macupdate.com) that you can also try. It is sometimes very useful for fixing problems with the printing system.

I have set up my airprint wifi printer which works perfectly with the HP eprint app. However, when i view an email and click on the top right arrow button and select "PRINT" on my ipad nothing happens????...

I have set up my airprint wifi printer which works perfectly with the HP eprint app. However, when i view an email and click on the top right arrow button and select "PRINT" on my ipad nothing happens????...
Also, when im viewing websites and i find something i wish to print, same again, if i simply click on the print option at the top right of the screen nothing happens... the only way I can print is if i copy the weblink of the site page then click on my HP eprint app and paste the web link, then select print, it prints off fine.. but its it such a pain to keep copying and pasting links or screen dumping emails just to print...

Just to recap, this is a collection of ports I have collected over time for people who needed this information when setting up the HP ePrint app so that they could view their email from within the app. I am certain other applications also need this information. Although lengthy, I could not find a more comprehensive place to retrieve this information. Feel free to post additional information, faulty information, or other related topics below as this is simply a collection of data and it would be practically impossible to test all of them. Thank you!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

You do not have sufficient access to your computer to connect to the selected printer

Environment
Print server: Windows 2008 R2 SP1
Clients: Windows XP SP3 + GPP
Drivers:
HP UPD PCL6 5.3.1.10527
Intermec 7.2.2
Ricoh UPD PS 3.9.0.0
Xerox UPD PS 5.216.12
Zebra 2.6.42.03
GPO Configuration - enables users to add printers/drivers from the print servers.
Background
For the last year, we've had the 2008R2 print server set up and the clients have not had any problems connecting to the print server to add printers.
Issue
Over the past ~3 weeks, we've gotten spurious reports from users stating they're unable to add a printer. The specific error displayed is:
You do not have sufficient access to your computer to connect to the selected printer.
It occurs for multiple vendors, so it's not a print driver specific issue. I've personally witnessed the problem where (using a User's account) I was unable to add Printer X out of a list of 10 random printers. 2 minutes later, still logged on
as the same user, I was then able to add Printer X which doesn't make any sense since nothing had changed.
Another user logging into the same workstation will not have any problems adding the same problematic printer. The user who had the problem can log onto a different workstation and add the same printer with no problems, so it's not a User permission
issue either.
Most of the time running gpupdate /force and/or rebooting the box will also 'solve' the problem.
Running the group policy results wizard on a few random workstations (which have exhibited this problem in the past), shows everything appears to be properly configured/enabled related to GPOs, including the
Prevent users from installing printer drivers setting per http://support.microsoft.com/kb/259937
Has anyone else ran into this problem lately?
How does one troubleshoot this issue since I can't faithfully reproduce it on demand since it appears to resolve itself after a period of time?

Haven't found the smoking gun to this problem, but I am getting closer.
Troubleshooted another PC today which was exhibiting this problem for another user. Logged onto the PC with my User account and sure enough, received the same message for the same printer. Fired up Sysinternals Process Monitor, but nothing useful
was captured when receiving the failure message. There was also another Point and Print printer which was present on the workstation (i.e.
PrinterName on PrintServerName) for my User account which stated "printer cannot be removed. Access is Denied" when I tried to delete it. Odd. Getting properties on the printer would bring up the correct info from the print server
though, so it was valid and appeared functional.
I tried running the new
MS FixIT printing tool, but it failed in full mode with an admin account.
Next, I searched through the registry for this printername which I was unable to delete. Eventually it was found at:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers\LanMan Print Services\Servers\PRINTSERVERNAME\Printers\PRINTERNAME
On a hunch, I deleted the entire PrinterName key, restarted the print spooler, and then was able to add the printer with no permission errors! There were several more printers listed in this registry key. I tried the same steps again:
validate receiving 'sufficient access' error.
purge printer's registry key
restart spooler
Able to add the same printer via point and print.
This solved the problem on half of the printers. The others added with no errors. The printer drivers in question are from both HP and Xerox, so I doubt it's a vendor specific issue and instead Windows (unsure if XP or 2008 though).
It would appear that Windows caches the information about the printer/driver/settings/etc from the print server in CurrentVersion\Print\Providers\LanMan Print Services\Servers\PRINTSERVERNAME\Printers\PRINTERNAME ? Why does it need to be duplicated
in both HKLM and HKCU?
Separate PC, further exploring this printer issue and the contents of the \LanMan Print Services\Servers\PRINTSERVERNAME\Printers\ keys. On this PC, I successfully ran the MS FixIt for Printing tool in Full mode and rebooted. After reboot, the
System Event logged the following for multiple printers -- which should've been deleted --
Event Type: Error
Event Source: Print
Event Category: None
Event ID: 23
Date: 4/9/2012
Time: 5:11:48 PM
User: NT AUTHORITY\SYSTEM
Computer: U-xxxxx
Description:
Printer UH-xxxxx-COLOR failed to initialize because a suitable Xerox Global Print Driver PS driver could not be found.
Event Type: Error
Event Source: Print
Event Category: None
Event ID: 23
Date: 4/9/2012
Time: 5:11:48 PM
User: NT AUTHORITY\SYSTEM
Computer: U-xxxxx
Description:
Printer UH-xxxxxx failed to initialize because a suitable HP Universal Printing PCL 6 (v5.3) driver could not be found.
Yet a minute later, the updated driver was automatically installed via P&P:
Event Type: Warning
Event Source: Print
Event Category: None
Event ID: 20
Date: 4/9/2012
Time: 5:12:22 PM
User: NT AUTHORITY\SYSTEM
Computer: U-xxxx
Description:
Printer Driver HP Universal Printing PCL 6 (v5.4) for Windows NT x86 Version-3 was added or updated. Files: <snip>
Sure enough, after checking the \LanMan Print Services\Servers\PRINTSERVERNAME\Printers\ keys, all of those printers which logged EventID 23 were still present! This time, I manually deleted the entire \LanMan Print Services\Servers\PRINTSERVERNAME\Printers\
subkeys, rebooted the PC, logged on, and those errors did not repeat.
Something strange is definitely going on with the printing subsystem on XP lately...

Printer doesnt appear in the print options window when printing from an application like word etc

Ok this topic is all over the help forums but I have a couple of different observations not previously covered and all remedies that have been posted and worked for most havent worked for me
First of all the Printer used to work with USB or NET connection and then suddenly unexpectedly stopped working. I cant say with 100% conviction whether this was when the upgrade to windows 7 occured or not
things I have tried:-
I have used the hp install wizard
I have a downloaded the windows 7 update.
I can ping the device
I can print a test page.
The icon appears in the device and printer window but with an exclamation mark.
I have tried NET STOP SPOOLER / NET START SPOOLER.
I can scan docuemnts OK
here is the part that I believe appears to be different from the other case on the forum.
If I open a word document and select print the printer preferences dialogue window opens but no printer is visible to select. When I select add printer it shows my network then double clicking this opens a window showing a printer icon but its a previous version?? so when I select it as a printer to add nothing happens and it still doesnt appear as a selectable printer in the printer preferences pop up window. So doesnt print any thing
Im lost for any other ideas to try

I had already tried this and it didnt work on your advice I repeated the process with same results it appears in devices list but with an exclamation mark but trouble shooter fails to find any problem
I refer you to the things tried and status in my first post i.e. I can ping the IP, I can scan. So my thoughts are now it must be something on my PC side that is the issue and not the printer or printer software.
Could it be a security level issue that's the reason why manual selection of add printer comes back access denied ??. Possibly I need admin login. However I am the admin and single user of my PC anyway so I should have access.
or some other PC setting why it doesnt see the printer in the printer settings when printing from an application ?

Selecting printer properties causes application to terminate

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