"Send" email option disappeared BB8520

I followed your steps (deleteing service books and then sending them again), rebooted, etc. Nothing works. I called my carrier, they don't have a clue. help please!! THANKS

Hi and Welcome to the Community!!
Hmmm...with your post all alone like this, we can only wonder what exactly you are referring to...so, here's what I always advise...
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS configuration for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
Now, with your carrier having no clue, that is quite sad indeed. Of course, in your profile here on our site, you put your mobile phone number rather than your actual carrier name, so you leave us with useless guesswork on that point. But, if your carrier is an official BB-supporting carrier, then the person you spoke to would be the clueless one...and you need to find a different agent at your carrier who does know how to support BBs. Don't let them fob you off...you PAY them for 100% of your services and 100% of your formal support...right now, they seem to be delivering neither to you...and no one here can do what must be done (e.g., check "behind the scenes" to make sure that all is configured properly for you).
Then again, if your carrier is not an official BB-supporting carrier, then the agents being clueless would be exactly as expected...if the carrier does not support BBs, then you can receive no BB-proprietary services from them since they deliver none, and the agents have not received any BB-specific training. But, again, we can only guess as to who your carrier even is...see this page:
http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html
While I've come to learn that there may be one or two more BB-supporting carriers in the world than are listed there, that's always been a good list for reference as to which carriers actually support BB services.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My question disappeared - need help with sending email - option is not there

can not send email from blackberry from my aol or hotmail accounts. I can send from my work email .???

Didn't disappear, it's right here, and answered.
no option to send email on aol or hotmail
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All send email suddenly disappeared

suddenly all my send email disappeared from my i mac. How do I get the emails back?

Try restarting your Mac.

Error in Send Email Option

Hi,
I have task assignment adapeter and map to my approval process.
I have written the following method in that adapter to send e-mail to a list of ppl.
sendEmailNotifications( tcDataProvider dataProvider, String emailDefName, Vector pvToAddress) {
emailUtilIntf = new tcEmailNotificationUtil(dataProvider);
emailUtilIntf.constructEmail(emailDefName);
emailUtilIntf.sendEmail(pvToAddress);
I Pass the correct parameters to this but it give me a following error.
ERROR [XELLERATE.REQUESTS] Class/Method: tcEmailNotificationUtil/sendEmail(Vector pvToAddress) encounter some problems: Sending failed;
nested exception is:
class javax.mail.MessagingException: Unknown SMTP host: XL.MailServer;
nested exception is:
java.net.UnknownHostException: XL.MailServer
javax.mail.SendFailedException: Sending failed;
If I try to send mails through Notification tab by using same e-mail definition. It works fine....
Can some one help me regarding this Issue ?
/BR
Thirlk

Thanx Rajiv...
It's working fine:)
When I send the email to one user at a time, it works ( As U r Code ). Seems to be a problem in overload method which take "Vector".
But now I have a another probelm,
The code will take the correct email definition and send it but in that email, the request id and other valus I set in the email definition doesn't have any valus.
Ex : Approval Request Assigned ( Request ID : <Request Information.Request ID> ) - This is the subject in my email definition but if i send mails through Notification tab, the " <Request Information.Request ID> " will be replaced with correct request Id but in this case it won't happen and just display it as *<Request Information.Request ID>*
Can some one help me over this ?

Sending Email with Subject?

Hi - creating a button for the user to send an email to technical support.. Anyway to pre-populate the Email subject?
Maybe with Javascript?

Hi,
I think Rick answered this in a earlier post, but if you couldn't find it, here's what I would do.
Use the On Success, Send Email option. Immediately following the email address, type ?subject= then type your subject, using %20 wherever you want a space (Captivate will get confused if you use spaces).
For example,
[email protected]?subject=My%20training%20is%20complete
When they click the button, an email addressed to [email protected] will be created. And the subject line will read: My training is complete.
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ERR229

How can i send email to team when opportunity is assigned

Hi,
I need to send email to opporunity team when team is assigned.
Here is what I did.
created new workflow on oporuntity team record type. when new record saved.
problem is in Action send email option
'TO' field have only 2 options
specific user
specific email
I cannot user specific user as I have to select the specific user from the list.
I think I have to user specific email, but when I see the columns avaiable I have first name, last name and team role.
How can I get email address when I choose lastname.
Whcih function to user and how.
I saw Joinfieldvalue fuinciton , anyone has dea how can I add this.
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Pallavi

You must still be on R15. Once you get upgraded to R16 you will have additional options in the automated email task. The drop down list will include 'Relative User on Record'. Once you choose it you will be given the option to send the email to the various opty team members. You'll have to create multiple tasks as each will send only one email.
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Edited by: Colin Frissell on Jun 8, 2009 2:02 PM

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I am facing issue with create and send email option with script. In my call flow there is an option to offer call to key in their phone number and script need to pass that phone number to supervisor as an email. I have created the script but every time when I key in the phone number is pass through the unsuccessful node. Please find the script as attachment.
Thanks and Regards,
Ashfaque

Hi How Yee,
Which version of UCCX/IPIVR you are using and what is the type of license? Because this feature is only supported with Premium License. Please check the UCCX data sheet from the below link.
http://www.cisco.com/en/US/partner/prod/collateral/voicesw/custcosw/ps5693/ps1846/data_sheet_c78-629807.html
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Ashfaque.

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Thanks
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hi
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or
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And you could take a look at the APEX_MAIL package and documentation in the API here : http://download.oracle.com/docs/cd/E10513_01/doc/apirefs.310/e12855/apex_mail.htm#CIHDIEJI

Sending Email Disappears Sometimes

I help manage an exchange server for a small business (~100 users). I have 1 user that says her sent email will disappear from time to time. This is how she described it: She creates and email and sends it to several users. Usually
about 30-60 minutes later she notices that she never got a response and checks her sent messages and outbox. The email doesn't appear in either of those folders. I got on her computer and checked to see if I could restore any deleted items but
the file wasn't there either. I checked the server to see if there were any errors when she sent the item without any luck.
I have never heard of an email just disappearing before. Any ideas on what I could do next?

Hi Dan2626,
Might be, there is no authentication for that particular delegate user to see the private items. Allow her to see the private items by following the given path:
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File >> Section Info >> Account Settings (Button) >> Delegate Access (Button)
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Note: Improve community discussions by marking the answers helpful.
Thanks
Clark Kent

When you choose the Send Later option, where does the email go?

I wrote an email this morning which I did not want to send right away so I chose the Send Later option under the File menu. The email disappeared and now that I want to send it - I can't find it. It's not in drafts or anyplace else for that matter...

'''Local Folders|Outbox'''
But when you start or close Thunderbird it should remind you and offer to send them…
And your '''File '''menu entry should have an option to send unsent mail.
I have '''File|Send Unsent Messages''' here.

In Thunderbird, I cannot send email. I am asked to enter an email address in Mail and Newsgroup Account settings but when I click on this option, nothing opens.

I can connect to Thunderbird and receive email. However, I cannot send emails. When I press send (either from replying to an email or entering an email address manually) I get the following error message:
Sending of message failed.
No sender specified. Please fill in your email address in the Mail & Newsgroup Account settings.
When I click on the menu option within the email message Tools/Mail & Newsgroup, the message minimises and the programme returns me to my inbox. There is no Mail & Newsgroup setting on the mail programme.

Sorry, I don't use Thunderbird and this is the Firefox support forum.
Thunderbird support is over here. <br />
https://support.mozillamessaging.com/en-US/home <br />
or here: <br />
http://forums.mozillazine.org/viewforum.php?f=39

After upgrade to 10.10, can't send email (SMTP cert. error). On previous version running on another machine, can still send find. This new version is missing the "Usual Ports" checkbox option. Can someone please help?

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I am not able to send Photos via email any longer. I am able to send emails but if I try to send a photo attached it just hangs there in the outbox. I have tried the various options to re-boot ?

I hope someone can help with this
I am now unable to send any photos from my iPad2, When I got this last December it worked fine and I could easily take a picture and send it.
About a month ago I tried it and it and it failed, I was abroad and did not think it was a problem?
Although I have not changed anything to my set up outhe than automatic software upgrades on the iPad it refuses to work.
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Thanks for replying and your time.
Unfortunately no rebuild option in iphone 3gs

"Send" email option disappeared BB8520

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