Sending Interactive Forms from CRM to recipient

Hi,
Small question. Was wondering if someone could explain me how IF are sent via mail to recipients. Our scenario involves CRM appointments from which an IF needs to be sent to the 'Employee Responsible' of the appointment. The IF contains the prefilled fields of the appointment which can be updated/modified in Offline mode.
Now, the question I have is how the email with the IF is triggered. I would believe this is done via an Action Profile upon saving the appointment? Or am I wrong.
Please advise.
Thank you,
Sebastiaan.

Sebastiaan,
have you seen this demo?
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/60fb6277-983c-2c10-f1b7-f93c34f9c7f2
It specifically addresses emailing CRM Adobe forms.
The parent link is https://www.sdn.sap.com/irj/scn/interactiveforms-elearning for more tutorials.

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Use Adobe Reader to send Interactive Forms

Hello,
Can someone please help me how to use Adobe Reader to send interactive forms back to their respective owner?
This is by either the submit button or the submit by email button.
I can change the coding as I have Livecycle ES
Look forward to getting some help on this matter
Cheers
J

I have not enough experience with LiveCycle Designer to answer your question; best ask in http://forums.adobe.com/community/livecycle/livecycle_modules_and_development_tools/forms_ es
You may also want to consult http://helpx.adobe.com/livecycle.html

How to send Service Ticket from CRM to Solution Manager.

Hi all,
at present we are creating service tickets relevant to SAP operations in our CRM instance and we plan to continue to do so.
We also would like to forward these created service tickets to the Solution Manager Service Desk.
There is functionality in Solution Manager to bind into an external service desk. However I believe this is only really relevant to binding in another Solution Manager - in any case, there is seemingly very little documentation about this available.
Has anyone ever done this - sending service tickets from CRM to Solution Manager Service Desk? If so, could someone please let me know where I can find the documentation on that. Any help is much appreciated.
Cheers,
Wolfgang

Hi,
Use "Rule Modeler" for sending emails and also maintain "IF" condotions there.
Regards,
Ankush

Extract interactive form from workflow attachment

I have a multi-step approval process where you want to store the data in
the
backend only after final approval. (requestor >> expert >> approver)
I developed a WDJ app with Interactive forms that triggers Business
Workflow...
I created a Webdynpro Java application which contains an interactive form
for the Requestor.
The Requestor fills out the form, and submits. The submission action
triggers a simple workflow and adds the interactive form as an attachment
to
the workitem. (Using SAP_WAPI_START_WORKFLOW and
SAP_WAPI_ATTACHMENT_ADD)
The new task shows up in UWL with the attached pdf form.
When the approver clicks on the task in UWL it will launch a web dynpro
application which will display the interactive form.
How do I extract the interactive pdf form from workflow?
I want to display the form in my Web dynpro java application and bind
it to the pdfSource context??

Can we know the reason why do you need to extract the Interactive Form from Workflow.When you are calling the workflow try to save the form in a shared folder and save the url of the shared folder in a field and try to acces it by using SAP Activity.You can create a button for that create an SAP activity and when you click on the button the Interactive Form can be opened.
Iam not sure weather i have answered your question or not?

I just want to send one form from numbers not all forms.

I just want to send one form from numbers not all forms.

I'm sorry, but I don't want to give you bad advice at this point. I don't use Numbers and I would not know how to extract a sheet from the file - which it sounds like you need to do - based on my very, very limited experience with spreadsheet files.
Maybe this would be of some help to you.
http://help.apple.com/numbers/ipad/1.7/
Lets just keep the discussion alive and hopefull someone else will pop in with an idea.
You should probably post your question in here as well. You would probably get more help since this is the iWorks for iOS forum.
https://discussions.apple.com/community/app_store/iwork_for_ios

Replication of Interaction Record from CRM to ISU

Hi All,
We have a requirement to replicate the interaction record from CRM to ISU. Requirement is such that we have to keep the BP Contact number same as the object Id of the Interaction Record in CRM. Currently we are using CRM 5.2.
Any suggestion.
Regards,
Manish

I mentioned EMIGALL because that's the ISU migration workbench... and if there is a need to create BP contacts with external number range, that's definitely when transferring data from the legacy system into a brand new SAP system. So: as I don't have an ISU system available right now, may you please kindly check if migration object BCONTACT allows external numbering? If yes: you get your function module. If no: I guess that's because this is not supported by SAP.
More information about EMIGALL can be found here:
[Migration workbench cookbook|https://websmp208.sap-ag.de/~sapdownload/011000358700000500572009E/Guideline_ISMW.pdf]
Regards,
Nicolas Busson.

Standard adobe interactive forms for CRM

What adobe interactive forms are delivered with CRM 2007 as standard?
Were can i find these forms? The transaction sfb does not need to show too many adobe interactive forms - i would expect to see a lot more. Do they need to be downloaded from SAP or Adobe's web site?
Thanks in advance
Eddie

Hi Pavan,
Thanks for replying..i found a note (843279) which has a similar problem as mine..it says logon as "DE" and then copy the form . When i do that, i get a popup window asking me userid and password for Adobe configuration services, which means i need to check whether Adobe configuration is proper or not.
Ill do that and see how things proceed.
Thanks,
Aditi

How to display Adobe Interactive Form from ABAP (not WDABAP)

I have created a WD ABAP application that creates an Adobe Interactive Form (ZCI) and submits it for workflow. All of the data on the form is saved in custom itables in the SAP System. The end-users are supposed to save a copy of the form at the last step in the workflow before they "Acknowledge" the task in UWL. Once the acknowledge takes place, they can no longer display the form in UWL. They want an ABAP program that will read the data from the various custom tables and display a "print" version of the form (not interactive).
I am calling FM 'FP_FUNCTION_MODULE_NAME' to get the function module for the form. I then call FM 'FP_JOB_OPEN' with the parameter IE_OUTPUTPARAMS-REQNEW set to ABAP_TRUE. The call to the form FM has the following EXPORTING parameters:
    EXPORTING
    /1BCDWB/DOCPARAMS   =
      /1BCDWB/DOCXML         =
I understand the /1BCDWB/DOCPARAMS but have no idea what needs to be done to for the /1BCDWB/DOCXML parameter. Can anyone offer any advice or assistance?

Joyce,
this is really simple - the reason you have that /1BCDWB/DOCXML is because you defined your form interface to have an XML based interface.
While this is great for ABAP Web Dynpro, because the XML is generated for you, this is NOT the case with regular ABAP.
You should choose ABAP Data Dictionary-Based Interface. You will then be able to add tables, structures and fields to your interface.
For instance, here's code from a program where I call the form in regular ABAP
data: ls_worksheet TYPE Zxxx_structure.
* Fill the ls_worksheet structure here.
* Call the generated function module
CALL FUNCTION ls_function
    EXPORTING
      /1bcdwb/docparams = fp_docparams
      worksheet          = ls_worksheet
    IMPORTING
      /1bcdwb/formoutput = ls_form_output
    EXCEPTIONS
      usage_error        = 1
      system_error       = 2
      internal_error     = 3
      OTHERS             = 4.
Notice I do not have the /1BCDWB/DOCXML Exporting parameter.
Just change your interface to a Data Dictionary Based, and add the tables/structures/fields to it.
then, go to your calling program, fill them, and pass the data through the Exporting parameter.

Send interactive form to GP

Hi all,
i am a scenario here. After i fill up the PDF interactive form and hit the submit button, i need the form send to GP.
Do i need to do any configuration before sending the form to GP?

hi Harman Shahi,
I read the article u have point me to. However i suspect the reason why i nt able to initial a connection to GP could be because of incorrect setting at the WEB service security in visual administration?
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/b9ea34c2-0701-0010-e2a2-d8e9cd6d85dc
i am basing on the following pdf file for reference.
Navigate to Security Configuration u2192 Web Service Clients u2192 sap.comtcwdpdfobect u2192 com.sap.tc.webdynpro.adsproxy.AdsProxy*ConfigPort_Document.
i realise tat when i switch the dropdown list to SLD destination, no address is display on the textbox. What could that mean?

Unable to test Adobe interactive form from webdynpro

This is the out put i get when i test run the report 'FP_TEST_IA_01'.As suggested in SAP NOTE : 999998
ADS: com.adobe.ProcessingException: Could not retrieve a password for credential: ReaderRights(200.101).
Actually i was trying my first Adobe interactive form with webdynpro and when i tested it i got this message.
The following error text was processed in the system NED : WebDynpro Exception: The ADS call has failed. You can find information about the cause in the error.pdf on the application server
Does Adobe interactive form requires Java stack to be active??
Or is it only a configuration issue in ADS???
What all should i take care in order to successfully run an adobe interactive form???
Regards,
Venkar Raghavan

Dear Abhishake,
Thanks for your reply.
I had gone through the link you had mentioned detailly.what i understand that is ZCI needs to be installed thats comming with Support pack SAP NetWeaver SPS 10 .
Will this also take care of ADS configuration.Where can i find a guide to ADS configuration and ZCI installation.
When i ran a report check FP_CHK_REPORT below is the output i got.can you please throw more light on this.
ISR      Prepare ISR templates for ZCI migration             ISR-001   Prepare ISR templates for ZCI migration
ZCI      SAPForms API to Zero-client template migration ZCI-002   Update enumerated DDL XFO bindItems node reference
ZCI      SAPForms API to Zero-client template migration ZCI-003   Copy enumerated DDL XFO form:ready non-Adobe scripts to the layout::ready ev
ZCI      SAPForms API to Zero-client template migration ZCI-004   Add an XFO name to each of the embedded P1 Enumerated DDL XFO event handlers
ZCI      SAPForms API to Zero-client template migration ZCI-001   SAPForm API to Zero-Client template migrator
Regards,
Venkat

Calling Adobe Interactive Form from a selection screen

Hi,
I have to design an interactive adobe form online scenario,it goes like this :
A certain tcode will call a selection screen when we enter values in the selection screen it will open an adobe form,which will have a submit button,on clicking the button data gets saved in a z table.
I will be designing the form in Web Dynpro,is it possible to call such a form through a selection screen?? Can someone please provide some idea on how to implement the above scenario.
Thanks !!

Hello,
for the online scenario you need a communication partner for the form. In WD, you have a partner to exchange the data with. But from a selection screen... who would be your partner? You can of course display a form, a PDF file, a new one (generated) or a uploaded/ stored one, you can even edit the fields, but you don´t have any partner to send the data to.
To cut this... you need a webservice if you want to exchange some data immediately (online scenario).
Regards Otto

How to send an email from CRM that shows-up as Meeting invite?

Hi,
I want to send an email invitation for a meeting to the contact such that it appears as a meeting invite on Outlook. How can this be achieved?
I know one way is to create an Appointment, sync it with Outlook, add attendees and send invite. But can we do this from within CRM?
We have a custom meeting entity and we can add our contacts and employees as attendees. But we want to send an email to all those attendees from within CRM such that it appears as a meeting invite/Appointment.
Please advise.
Thanks,
Fahad Ali Shaikh

If you want to use meeting invites, it needs to be a meeting, not a custom entity.
You could write code to send an .ics file for the meeting for example, but the point of an Outlook meeting invite is that the organiser can track who has said they are or are not attending, or have not yet replied, for example.
Note that more recent versions of CRM *do* send invitations out for appointments created in CRM, depending on how you configure your synchonisation (eg using SSS they are automatically sent out).
Hope this helps.
Adam Vero, Microsoft Certified Trainer | Microsoft Community Contributor 2011
UK CRM Guru Blog

Offline Adobe Interactive form from SFP ( ABAP )

Hi all,
I searched on sdn but could not get a firm answer for following questions :
1. Is it possible to use digital signature on offline forms - for which inbound processing is done by sap mail on ABAP side?
2. What all data sources ( like webservice ) is possible if I develop from SFP ?
3. If I use webservice - how can I map webservice interface to context?
Thanks and regards,
Amit.

Hi Otto,
Thanks for your inputs.
Let me clarify my questions further :
For question 1 - What I am asking here - Are there standard ABAP API's available for veryfying Adobes digital signatures ?
For question 2 - When we enter in ALD via SFP - some data connection options are disabled. Also there is no option for RESTful service/ secure wsdl connection - are they supported with ALD 8.1 ?
Thanks and regards,
Amit.

Error when call a interactive form from a report.

Hi everybody!
When i use report SAPBC480_DEMO to call form BC480_FINAL, i have the error ADS: Request start time:.......
I don't know how to fix that error. Can anybody help me?
Thank!

Hi Duo,
i was facing similar problems. It could be solved by installing the Reader Right Credentials. If you want to use a pdf with editable fields (no read-only document) you have to install the RRC. Check this url
[http://help.sap.com/saphelp_nw2004s/helpdata/en/56/f2c94a069f44a785b85748e11f82a0/content.htm]
and notes 736902 , 1016404.
if you start stack trace as mentioned in note 1016404 you will be able to get through.
Regards,
Ashish Shah

Send PDF Form from web page

Hi all. I have a web site with a PDF fillable form. Currently, customers must print and snail mail it to us. Most of them use web based mail, so the old mailto: function (which relies on email client like Outlook) is way out of date.
I cannot find a solution in the forums. Can anyone tell me if I can wrap the form in php and use a php mailer to forward it to my sites mailbox? This would be similar to the standard Contact Us form submission.
It seems Adobe would give some guidance here as this has been asked several times in the forums. Could really use some pointers. Assistance much appreciated.
Bob

> It seems Adobe would give some guidance here as this has been asked several times in the forums.
They have.
You have the Doc.submitForm method (listed in the JS API Reference) that will allow you to submit form data to a webservice. There are 6 code examples of how to use this method included in the API Reference as well.
For XFA forms created in LiveCycle Designer, there is an "HTTP Submit" button as one of the default form objects provided to the user.
You also have the entire "SOAP" object available to you in Acrobat JavaScript (again, covered in the API Reference) if you need to make very advanced webservice calls.

Sending Interactive Forms from CRM to recipient

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