Sent wrong digital code
I placed an order for the digital download of Hohokum. I received my email but when I went to download it the code was for Killzone Shadow Fall. What do I need to do to get this fixed? More than a little bummed.
Hi RJK,
Well, that’s certainly a peculiar circumstance! We see quite an array of conversations around Digital Downloads here on the forums. However, I’m not sure I’ve seen someone receive a code for a completely different game! I’m very sorry for any confusion caused if this is the case with your recent BestBuy.com order experience and I’m happy to look into this for you.
I’ve attempted to locate the order you’re referring to using your email address on file for the forums and I’ve been unable to do so. At your earliest convenience, please send me a private message including your BestBuy.com order number. To send me a private message, simply click the link in my signature.
I look forward to hearing from you and assisting further with this!
Thanks,
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message
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