Serial number receiving

I have issued a serial number to a componenet on a rework order from location 0001.When i try to receive the rework order it says i cannot use the same serial number again, my questions is i have just done rework on my product and the serial number should be same.why is the system not allowing me to assign the same serial number on receipt in the same storage location.

Hi,
Have you check the serial number status and the list of business operations allowed for this status? This could be a cause of your problem.
What is the complete flow of your documents you are assigning this SN to?
regards,
wojciech

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Serial number received but 'invalid'

I have received my serial number but it does not work - says it is invalid.
I can't find out how to contact Adobe I just keep getting sent to forums..
HELP?!

If you have purchased a perpetual license, first make sure you are entering the serial number, not the redemption code. Also if you've installed the trial via Creative Cloud, you should replace it with the standalone version. See this page for details:
https://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Serial number receiving for a rework order

Scenario:
I have one piece of equipment which is serialized and I need to rework this.So i create a rework order issue the material serial and batch number and would like to receive the reworked product with the same serial number but a different batch.
Can anyone please give me a detailed config description
and also we are using a custom movement type in mb31 for receiving, so does that mean that this movement type needs to be assigned to a flow type group in serial number movement attribute management?
I think this is standard SAP for example when we have a subcontracting order and send a serial number out we would like to receive the same serial number back in.In the same way I think we should be able to receive the same serial number with a different batch using a rework order.
Gurus please throw some light on this issue.
Thanks

I have checked the subscription you had purchased and it is for English only.
Could please confirm me the install language of Creative Cloud.
If it is other than English then make it "English(International)" from prefrence of Creative Cloud.
Please refer following screenshot to change the launguage

Serial number received from Uni not working

So i attended Korea University last semester and received serial numbers for cs5 design premium. It worked on my toshiba but now my new computer (macbook pro) keeps sying its an invalid code. i tried both the mac version and the pc one but nothing is working. I can't use my old computer anymore, so i desperately need to have this fixed in like a week because i'm heading back to school. on top of it i dont ahve a phone atm so i can't contact support.
I dont want to have the buy the program when every design student their recieves it for free.
any help would be greatly appreciated.

Hello,
I think you posted in the wrong forum, this is the forum for Adobe Captivate, not for Design Premium,
Lilybiri

Installing Elements - Download worked, serial number received, when running the actual program install download I now get an error message "cannot connect to internet." Internet connection works just fine. What next?

I have tried rebooting, disconnecting and reconnecting to the internet, and am still getting this bogus "can't connect to the internet" message.

Can you check your connection settings. Sometimes they flip to a proxy server. On Windows go to the Windows Control Panel and choose Internet Options. In the properties dialog click on the connections tab, then click the button marked LAN settings. Try putting a check-mark in the box Automatically detect settings and click OK. Then close the control panel and try launching Elements again.

Lightroom 6 serial number does not work.

After buying the upgrade from Lightroom 5 to 6 and after installing I am asked for the serial number. When using the serial number received from the e-mail confirmation I receive the message that it cannot be validated?

I'm having the same issue. When I enter the serial number I get an error that says that it cannot be validated.
The solution posted is also confusing.. I originally bought Lightroom stand alone.. I don't think I have a Creative Cloud membership plan, at least I know for sure I don't pay on a monthly basis and the account page is not very clear at telling me if I do have a free one or I can try a free one...
Very annoying.. I bought the product 5 days ago and I can't use it..

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how els

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

How to delete the "S" in the scanned Serial Number Barcodes after it has been received?

I scanned Serial Numbers but after receiving them I noticed it contained the "S" (serial) in the serial number which isn't part of the serial number.. How can I go back in and edit the serial numbers to remove the "S"?

Hi Dave,
My first advice would be to record the S in the serial number.
But if you can't, one way to solve it would be to ask an ABAPer to implement an enhancement in function CONVERSION_EXIT_GERNR_INPUT to remove first character of serial number if it's an "S".
This is not a complete solution because you might have another serial number with a legit "S" as first character, so the programmer should limit this change as much as possible to your business case.
regards,
Edgar

How do I receive a serial number for lightroom 5

I purchased a software CD from Amazon for Lightroom 5 upgrade and now I need a serial number so that it can be registered and operational. The box shows these two numbers, PN: 65215274 and also, LTRM,5.0,MLP,UPG,UE001,DV.
Neither of these numbers are recognized by ADOBE. What can I do in order for me to receive the necessary serial number needed for my product's registration?

The serial number is normally located on the disc case, not on the outside of the box you see in the store.
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

I purchased CS6 on Amazon and didn't receive a serial number?

So as the title states, I purchased my version of CS6 on Amazon (I realize now I should have gone directly to Adobe) and I could not find a serial number anywhere. It wasn't on the envelope that the cd came in, it wasn't on the back of the box. I emailed Amazon with my concern and they told me to contact the manufacturer, which is Adobe, and I'm not really sure what my best option is. Should I call the number and speak to someone? Or is it still something I need to be resolving with Amazon?
I don't know if it makes a difference, but the edition I purchased was Creative Suite 6 Design Standard. I know some people were having trouble with getting serial numbers for their student editions but I don't think I should be having this same issue, right?

I can tell you thisnot all CS6 applications are Retina optimized. This
includes InDesign. To get get a retina version of InDesign you'll have to
move to Creative Cloud.
Creative Cloud includes all CS6 versions as well as the new CC versions of
all applications and will continue to receive upgrades, updates and new
features. CS6 as you have purchased it is pretty much a dead end.

I received an order number, a product key, and a password but no serial number. Now I cannot access Adobe Premiere Elements 13 because it asks me for a serial number.

I bought and installed Adobe Premiere Elements 13. The download email provided me with an order number, a product key and a password. I never received a serial number. When I attempted to access the software, it required a serial number. I now cannot use this product because I never received a serial number.

Burr Leonard please be aware you are posting in a public forum. I have edited your previous responses to remove your personal information. If you do wish to continue responding via e-mail then please turn off your e-mail signature prior to responding.
The suggestion provided by Kglad is information on how to redeem your redemption code. Did you purchase from Adobe directly? If not then it is likely you received a redemption code as opposed to a serial number.
If your order is from Adobe directly then you serial number will be located under your account at http://www.adobe.com/. You can find additional details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?

In 2012, I bought Photoshop CS6 Extended (education edition) for Mac. Now I want to install it on my new Macbook. I have the correct serial number and product code, but I receive an error message: the software may be a false copy etc....What to do?

Here is a copy of the error
This means : Installation failed.
Verification of the Adobe Software failed
The product you want to install is no valid Adobe product and seems to be falsified.
HUgo
Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Hugo please turn off your e-mail signature.
If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files. You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
To download a fresh copy of the installation files please see Download CS6 products.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
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I downloaded my Adobe Creative Suite 5.5 design standard, student and teacher licensing and it load ed. I am waiting for an email to finish up but I have not received it yet, I had the serial number entered in and everything should have been good to go.

I downloaded my Creative Suite 5.5 student teacher licensing software. I all loaded fine in my Mac but at the end of the download it gave me a message that I would need to check my e-mail for further steps in order to be able to use the software. I have not received this e-mail yet. I had my email listed as <Removed by Moderator>
Is there something that I need to show as proof of being a student yet? I had to give my student id number in order to get the serial number. I did not use my student e-mail address though. If that is the issue I can supply that also. <Removed by Moderator>
Help. Please

Erdygirl please be aware you are posting to a public forum. I have removed your personal information from your previous post.
Please check your account at http://www.adobe.com/ to locate your serial number. You can find more information on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

I bought the upgrade to Creative Suite 6 Standard, but during the installation I receive the message that the serial number of my previous version (CS 5.5) is uncorrect.

I bought the upgrade to Creative Suite 6 Standard, and the installation system asks me the serial number of my previous version (CS 5.5). I insert it, but it tells me it is uncorrect.
The machine where I'm trying to install the Creative Suite Standard CS 6 uses Windows 8 and no Adobe programs are installed here. When I bought the Creative Standard CS 5.5 I registered it for Mac platform, but I have also a serial number for Windows and it doesn't work.
I tried to register a new product in my Adobe account, using the Windows Serial number that I received when I bought CS 5.5, but it doesn't work.
Thank you.

Yes, I have a TLP license, so which kind of upgrade should I buy?
I'm an Italian user and I would prefer to contact support by web chat but I can't find it in the website, please can you help me? Thank you, I'm desperate!

I purchased photoshop elements and i am having all the problems in the world installing it.... first the link in the emails were errors and secondly i have downloaded and installed multiple times and it says my serial number from the email i received is i

I purchased photoshop elements and i am having all the problems in the world installing it.... first the link in the emails were errors and secondly i have downloaded and installed multiple times and it says my serial number from the email i received is incorrect.... please help

Ok, since this forum is for Photoshop Standard and Photoshop Extended, we don't know much about Photoshop Elements. There is a Photoshop Elements forum and I'll link it for you since they best know how to field your questions.
Photoshop Elements
Good luck on it!
Gene

Serial number receiving

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