Server Admin Firewall Setting Grayed Out

In Server Admin, on the Firewall Section, with the settings tab selected at the bottom, and the services tab selected at the top, you get a list of all tcp/udp services along with their corresponding port numbers and the option to change firewall settings regarding them. My list is grayed out and I can't make any changes to it. I have no clue what I did, I just went to another tab and when I came back it was greyed out. How do I change it back so that I can modify my firewall rules? I am also aware of the lock view / unlock view feature, and my view is definately unlocked. In this screen I have access to the drop down menu "edit services for" and I can check/uncheck the two allow traffic markers. The only thing grayed out is the list of tcp/udp ports and their corresponding descriptions and allow checkboxes. I have tried restarting both server admin and the computer, as well as turning the firewall on and off, and the problem persists.

Try the following and reset the password:
1)Close SAP B1
2)Stop and exit SAP Business One Service Manager if it is already running.
3) Now Navigate to the Start>All Programs>SAP Business One>Server Tools>Right click on Service Manager and Run as Administrator.4)Open Service Manager from task bar.
5)Make sure Server Name is correct ( in some cases it might default to localhost, you should have Server Name, if not click on Settings and enter Server Name on License Server, port 30000 and click connect )
6) Under Service drop down list pick License Manager and check the box Start when Operating Starts and click on Start/Play button.
Now try re-starting the system, the service should start automatically. Reset the password.

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