Service agreement for excess payment in CC&B

Hi,
In CC&B, why does the system create a new SA to hold the customer credit? I'm trying to understand the logic behind this. Why can't the existing SA's be used to hold the credit balance.
Thanks

Direct quote from the Help documentation:
Why not keep excess credits on a customer’s regular service agreement?* Because the system can’t differentiate between a credit that exists as a result of an overpayment and a credit that exists because of cancel/rebills, it would be impossible for the system to know if payables should be realized as a result of the reduced credit balance. However, if you keep overpayments on an excess credit service agreement, the system knows to treat any transference of these credits as “payments” and therefore it can transfer holding balances to true payables.

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does anyone know the website where i can sign the service agreement for iphone 4? i just called apple and they said its a hold on my account until i can get it signed the guy was giving me the address but he was talking to fast even after i asked him to slow down he wouldnt . he said it was something like www.abs.apple.com/tch something like that but that isnt correct if someone could help me so i could find out what it thanks.

Couple of things…
First, the AT&T and iPhone service agreements pop up in iTunes when you connect your new iPhone 4 to your Gateway. I "think" this is the agreement to which you refer. I just activated my iPhone 4 (hooray!) and had to agree myself.
Nextly, this is the wrong forum for your question. This forum is for iTunes U administrators to post questions about managing iTunes U sites. iTunes U is "iTunes University"…it's a program wherein schools from around the world can post content to the iTunes Store. Your question would likely be better directed to an iPhone forum.

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Hi
I am sorry to see you are having problems
I suggest you contact live chat at this link they should be able to help you
http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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Hi All,
Am trying to create Scheduling Agreement for Services to Maintain Validity period for a longer time and do
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Other Side
I did frame work order ( FO Document type ) with in ME21N, With validity periods and with GR/IR tick mark and Services tick mark and created Frame Work order . SES posted and MIRO posted.
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There are lots of discussion already there which are saying service entry sheet with regards to schedule agreement is not possible.
Service entry sheet is only possible with regards to the purchase order. Have a look into the existing discussion Scheduling agreement for services
Please search in SCN for more discussion.
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Scheduling Agreement for Services

Dear All,
We have to enter into long term Service Agreement with Certain Service Providers (Software Developers, Service for Garden Maint. etc) whose service we procure and pay on a periodic basis.
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If I select Item Categ as 'T' (Text), then It is not taking Tgt qty and Net Price.
Thus I want a SA for serv. with Multiple Line Items, Indiv Validity Periods, Indiv prices and Qtys, Texts.
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Sudhanshu

Hi Sudhanshu,
you need to use Item category "D" for this in SA.
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Item Category Determination for Service Agreement

Hi,
Which Item Category can be used for the Determination of Service Agreement.
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Hi,
Thanks for your response,
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Hello Friends,
We have a requirement here, that we want to sell a 1 Yr Service Agreement (Price of $1200) on a promotion who ever buys this service agreement will not be billed till three months (for evaluation purpose) and say if they like it and want to continue with this agreement then on the begining of the Fourth month they will be billed for the remaining portion of the service agreement ( i.e. $900). in a way that means they will get a 25% discount on this service agreement and remember the bill will be only one time i.e. in the fourth month for an amount of $900 and also this promotion should last only till the end of this year.
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will be greatly appreciated
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You will require two service contract document types. The first (say contract type SC) which uses milestone billing and the other (say ZC) which uses periodic billing.
The second one should be generated as a follow up action of the first at the end of the first year.
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If the customer does not terminate the contract during the first quarter you bill the customer for the second billing item.
Once this contract has ended you can create another contract which will use the periodic billing which is simple quarterly billing which is what I think u require.
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thanx

Derivation rule for service agreement

Dear Gurus,
I have derivation rules between GL-commitment item and Cost center - Fund center. now when i create PR & standard PO for type "cost center" the system is working properly by derives fund center and commitment item automatically but when i create service agreement the system doesn't derive fund center and commitment item. If anyone have any suggestions, please let me know.

Are there any conditions to the derivation rule?
In my QA system, I was able to create a derivation rule GL=Committment item. It worked the first time I created a scheduling agreement using ME31L.
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Other than some conditions exist or the target field attribute is needed to be set to overwrite. I am at a loss to what the problem could be.

I have been paying for two edge agreements for the past 3-4 months AND i have not gotten a reimbursment for anything...

10/11/2013
Debit Card Transaction
VERIZON WRLS 08253-01 800-9220204 CA 10/09
$92.30
On October 11th I started an EDGE agreement for the NOTE 3. I make a $92.30 payment over the phone (which is listed above). The lady said it would arrive two days after the phone comes out. It didn't show up two days after it came out and my little Droid X went dead on me. I called customer service and asked if the phone has been shipped yet. They said it has not. I asked if I could pick it up in the store instead. They said yes. They said they would cancel the shipment so I can pick it up in the store. I end up going to the store at Torrance Crossroads and I was just about to get the phone. Then sales rep was trying to force me into buying the case and charger package that was a deal with the phone for $100.I said no and he got hurt and quiet over it. 5 minutes later he comes up to me saying the edge agreement is not cancelled and they can not give me the phone. I asked if there is anything he can do or call customer service and verify because customer service told me it could be done. He said no and walked away.
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@Dakotaep
I am so sorry to hear of your experience with purchasing your new Samsung Galaxy Note 3! This definitely should have been resolved in your first call to us. I would be glad to review your account and ensure the Edge Agreement is corrected. Please accept my "Follow" request and send me a direct message so I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter VZWSupport on Twitter.

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Hello
We are on ECC 6.0 without application of any enhancement package.
Requirement is to capture reasons of short payment received from customer and generate a report based on such reason codes.
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Let me know relevant configuration required.
Would reason codes be captured during incoming payment entry or customer account clearing?
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Hi Vimal
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Financial Accounting (New >Accounts Receivable and Accounts Payable>Incoming Payments>Incoming Payments Global Settings>Overpayment/Underpayment>Define Accounts for Payment Differences
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Financial Accounting (New >Accounts Receivable and Accounts Payable>Incoming Payments>Incoming Payments Global Settings>Overpayment/Underpayment>Define Reason Code Conversion Version
In this step, you make the default settings you need for the manual incoming payment processing via payment advice notes. If differences between the payment advice item and the total of the allocated open items occur after selecting the open items, you can enter a reason code in the payment advice item. This represents the reason for the reduction of the payment amount specified by the paying person.
Create version 001 and name for it.
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You can print correspondence via T-ode F.62 on a monthly basis or wekly basis.
Hope this helps.
Thanks
Sanjeev

Unlock iPhone on an AT&T Next service agreement

I wanted to have my son's iPhone unlocked while he is on a 4 months study abroad program so he can use a SIM card of a local carrier while abroad. My unlock request was denied because I have not completed all the payments according to my AT&T Next service agreement.In this case can I temporarily stop paying the installments and/or the usage plan since the phone cannot be used? I find it unfair that I still have to pay without being able to use the AT&T services. I’ve been an AT&T loyal customer for 15 years and never had any problems including unlocking previous devices.This “AT&T Next Service Agreement” was imposed to me in lieu of the traditional upgrade agreements which are not offered anymore. I’m very disappointed.

Thank you for your reply! However, in addition to paying off the phone I do pay monthly for the plan. My point was that my son would not be able to use the phone and the services of AT&T for 4 months but I still have to pay for the plan. I had two iPhones before under the traditional upgrades and I was able to unlock them online without any problems. It does not make sense to me that AT&T does not want to unlock the phone because I have not paid it off. Following the same logic I should not be living in my house until my mortgage is paid off??? Its ridiculous!

How many times can I extend warranty (Thinkplus Extended Service Agreement)?

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Lenovo still offers 1 and 2-year post-warranty services for my T60 (2007-C2U model), as this link states:
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=TPAD-PWMA
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Model 2007 is pretty well-covered when it comes to IWS, but without knowing what country exactly you're planning on travelling or moving to, it's tough to say.
Here's the list, though:
http://www-307.ibm.com/pc/support/site.wss/warrantyLookup.do?type=2007&iws=on&sitestyle=lenovo
As for extending warranty for another year, give Lenovo a call and check first hand. The rule of the thumb is that the machine can't be under warranty for longer than five years of the original purchase date, at least to my knowledge.
Hope this helps.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

Integrated Configuration- Problem occurred in receiver agreement for sender

Hi , I am using AAE in PI 7.1 and it is proxy to file scenrios.
When Ia m doing testing in Integration Directory in test configuration its giving me this error .
Problem occurred in receiver agreement for sender -<ECCBUSINESSSYSTEM> to receiver -BS_D_EPS,http://abc.com/sap/pi/HR/Qualifications.Qualifications_Async_Out: No receiver agreement found for , -<ECCBUSINESSSYSTEM> , BS_D_EPS, http://abc.com/sap/pi/HR/Qualifications, Qualifications_Async_Out
( here it should take interface Qualifications_Async_In, but logs says it is pointing to outbound interface)
here when I am going in to trace logs then it seems that are not able to understand the receiver interface . rather then it is taking sender inface in logs..
In trace logs . I am getting
Receiver Determination
<Not found>
<Trace level="1" type="B">CL_RD_PLSRV-ENTER_PLSRV</Trace>
<Trace level="1" type="T">R E C E I V E R - D E T E R M I N A T I O N </Trace>
<Trace level="1" type="T"> Cache Content is up to date </Trace>
<Trace level="2" type="T">Start with given receiver - BS_D_EPS </Trace>
<Trace level="2" type="T">Using Receiver Determination 00000000000000000000000000000000 </Trace>
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<Trace level="2" type="T">...extracting Receiver from Header: BS_D_EPS </Trace>
<Trace level="2" type="T">Classic Receiver Determination via Rules. </Trace>
<Trace level="3" type="T">...create rule engine </Trace>
<Trace level="2" type="T">No Receiver found behaviour: 0 </Trace>
<Trace level="2" type="T">Number of Receivers:1 </Trace>
<Trace level="1" type="E">CL_RD_PLSRV-ENTER_PLSRV</Trace>
Interface Determination
<Not found>
<Trace level="1" type="B">CL_ID_PLSRV-ENTER_PLSRV</Trace>
<Trace level="1" type="T">I N T E R F A C E - D E T E R M I N A T I O N </Trace>
<Trace level="1" type="T"> Cache Content is up to date </Trace>
<Trace level="1" type="T">...There is no Interface Determination configured for receiver party and receiver service BS_D_EPS </Trace>
<Trace level="2" type="T">Check conditions for (Inb: Party Srvc If) BS_D_EPS Qualifications_Async_Out </Trace>
<Trace level="2" type="T">...valid InbIf without Condition: Qualifications_Async_Out </Trace>
<Trace level="2" type="T">Number of receiving Interfaces:1 </Trace>
<Trace level="1" type="E">CL_ID_PLSRV-ENTER_PLSRV</Trace>
Operation Mapping
<Not found>
<Trace level="1" type="B">CL_MAPPING_XMS_PLSRV3-ENTER_PLSRV</Trace>
<Trace level="2" type="T">......attachment XI_Context not found </Trace>
<Trace level="3" type="T">Mapping already defined in interface determination </Trace>
<Trace level="1" type="T">No mapping configured </Trace>
<Trace level="1" type="E">CL_MAPPING_XMS_PLSRV3-ENTER_PLSRV</Trace>
I have developed the other integrated configuration scenario and this is working fine .
please let me know how can I troubleshoot it

I am using sender as Soap and receiver as File adapter.
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It should call the inbound interface. I put all the details correctly and deleted all the objects and crated again for both Ir and Id..
I put the name of inbound interface in configuration but while executing its calling outbound interface.

Service agreement for excess payment in CC&B

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