Service billing for inspection testing

Hi folks,
My client is a testing laboratory where they receive samples from external company. Tested results are sent back to the customer along with a test certificate and is billed for the testing carried out.
I have two things to clarify
1) how is the sample receipt to be taken
2) How the customer to be billed with respect to the testing done
Stringent requirement. Suggestions are most welcome
Regars,
Sravan

Hi
This is a kind of service. So you can use service scenarios
1) how is the sample receipt to be taken
Make use of Texts at sales order level. Once the lab tests are over user has to fill the report outcome to that respective text in sales order. Create a new output type which will print the required info.
2) How the customer to be billed with respect to the testing done
Categorize the services company is provide to customers and Create service material for those services.
Create sales order for that service material and rest same as standard process maintain price in VK11 Or maintain manually. Once the sales order is complete means your company end user has filled the sales order text, create final invoice and take print.
Produce both the printouts to customer.
Please close one thread.

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Service billing for the material and service registers

Dear All,
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kumi

Hi
You need to create a material with item category group
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Based on the same you could bill the customer.
... Please.
with kind regards
Sundar

Inspection service billing

Hi folks,
My client is a testing laboratory where they receive samples from external company. Tested results are sent back to the customer along with a test certificate and is billed for the testing carried out.
I have two things to clarify
1) how is the sample receipt to be taken
2) How the customer to be billed with respect to the testing done
Stringent requirement. Suggestions are most welcome
Regars,
Sravan

Hi
This is a kind of service. So you can use service scenarios
1) how is the sample receipt to be taken
Make use of Texts at sales order level. Once the lab tests are over user has to fill the report outcome to that respective text in sales order. Create a new output type which will print the required info.
2) How the customer to be billed with respect to the testing done
Categorize the services company is provide to customers and Create service material for those services.
Create sales order for that service material and rest same as standard process maintain price in VK11 Or maintain manually. Once the sales order is complete means your company end user has filled the sales order text, create final invoice and take print.
Produce both the printouts to customer.

$209 bill for 2 weeks service??

I signed up for XFINITY because AT&T service in my area sucks and those are the only 2 providers. AT&T only goes up to 8mbps for $64/month while XFINITY was only $54 (including modem rental) for 75mbps. The 1st day or 2 it worked great but after that it was horrible. It would only work with an ethernet cable so I would have to stand in front of the modem to plug in my laptop using ethernet. I called them and they had me run speed tests on my phone and laptop. My phone went up to 6mbps while the laptop only did 0.69mbps without the cable. They said they would send someone out. The guy came 3 days later and all he did was run a test on his phone and told me to buy a $60 wireless adapter for all the devices I want to connect. I called XFINITY the next day to cancel and they said I won't be charged anything ($54.99 internet, $99 installation) I cancelled on the 16th, dropped of my equipment at the store on the 19th and they finally shut off my service on the 27th. On 7-30 i get 3 different bills for $209 for $100 installation, $55 internet and modem and $50 service fee and about $4 in other taxes and fees. I called and they told me they would adjust it but as of now 8-5 aka 6 days later its still $209.. I'm so glad I didnt set up auto pay like i usually do for my credit card and car insurance. I used the service for about 2 days and cancelled after 7 days and they want $209.. Ridiculous. Id rather go to starbucks with my laptop every day and get a frap then pay ATT or XFNTY $55 or $64

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I have a bill for £212 even though my service has ...

I ordered BT phone and broadband in December and paid a year ahead on my credit card. The date for the engineer to call was 2nd January - I waited in all day, but he didn't arrive. I called BT on the day and cancelled the order, the person I spoke to apologised and refunded my credit card.
A few days later, a payment of £178 was taken from my bank account. I tried to dispute this with BT, but could only get through to the call centre in India, who could see no record of the transaction. Fortunately, my bank could and recalled the money. Since then I have been bombarded with calls and letters from BT, demanding payment for a service which has never been provided. I have spoken to India on numerous occasions and have been told that this has been sorted out, but now I've received a bill for £212, including a "late payment fee". Despite contacting BT by email through the site, I have not had a response. My last contact assured me that I would get a final bill totalling zero but clearly this has still not been resolved.
The poor communication from this telecommunications company has been atrocious. Attempting to transfer calls between departments has always failed and I've ended up with the call centre in India once again, who refuse to escalate the complaint and are clearly powerless to make decisions on this account. The constant demands for payment are tantamount to harrassment. I'm posting on here to see if this can be resolved by a member of customer service, who are inaccessible by phone.
Solved!
Go to Solution.

Hi LydiaD,
Welcome and thanks for posting!
I'm sorry that you're getting chased for payment when you cancelled the order. It's clearly a mix up from our end and we'll help get this sorted out for you.
Click on my uername and under the section "about me" you'll see the link to get in touch with us.
All the best,
Robbie
BTCare Community Mod
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HT1688 Can you please help me. I purchased the new Apple I 4s phone from AT&T. I bought it out right. NO CONTRACT!! I paid almost $1000.00 for it. I then, had it enrolled it in my company's ATT service plan. They paid the bill for my service. Since, I ha

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Sent from my iPhone
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Wow... you seriously over paid for an iPhone.
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I've a requirement as follows:
My company wants to create service contracts with FIXED and VARIABLE billing for the same covered products/sites. We know how to setup fixed billing schedule for service items.
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Hi AD
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Then it is time you read the forum guidelines, especially on how to ask questions in the forum.
For one thing try to explain a bit more, I for one have no idea what short excess is or where to find it in SAP.
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How to generate Billing for Service Order ?

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Hello,
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Hiya...
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Order Item Turbine    100,000
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01-10-94     Contract      10 10,000      -             x           x
01-03-95     Assembly      30 30,000      x             x
01-04-95     Maintenance   30 30,000      x             x
01-05-95     Acceptance    30 30,000      x             x
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Assembly     01-03-95      01-03-95
Maintenance 01-04-95
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Keep Sapping
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I have asked a moderator to provide assistance, they will post an invite on this thread.
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Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
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Please use the tracked e-mail, to reply, not via the forum. Thanks
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There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Service billing for inspection testing

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