Service Cancellation Cost?

Is there any way to find out online what the cost to break my contract will be as of a certain date? I'm not too thrilled with my current phone, and am looking to move to a smartphone. My cable/internet provider is offering some enticing wireless deals, so this information would be helpful in seeing whether it makes sense financially to wait or not.
Thanks in advance.

Since you say you would like to move to a smartphone, I will assume you have a basic phone.
If you signed your last contract when purchasing a basic phone, your ETF would start at $175 and drop by $5 for each month of your contract which you complete.

Similar Messages

Service order costs

Hello PS Experts,
I am new to PS and I am working on Open service order costs.
My requirement is I have to pull all the costs on Project/WBS element summarized by Cost element. These costs should include the costs posted on order (which roll up to Project/WBS element because order is assigned to project/WBS element in Order master) and also costs posted on Project/WBS. Is there any table I can look for?
I looked at COSP but it has only primary costs and COSS which has only secondary costs.
I also looked at COEP but it has the line item costs posted on CO Object level, which means if you have costs posted to order, then COEP will have posted costs on order but not on projects.
Any input is highly appreciated.
Regards,
Harish R

Varshal,
Thanks for the reply.
Can you tell me the difference between the tables COEP and RPSCO when it comes to costs on WBS elements?
I am looking for a table where I can get the WBS element, cost element and the actual costs associated with these two.
Also where I can see the list of all the open WBS elements for a particular Plant?
Appreciate your help in this regard.
Thanks,
Harish R

Cost Report from Service order cost

Hi Gurus,
Request you help in developing a custom report to fetch different costs involved in service order.
Let me explain the scenarios:
1. As per our current settings, if there is any goods issue against the service order the cost (cost of the material) is booked against 'Service Exchange Cost' in the value category in the order.
Reqt:- If there is any goods issue against the order, the system should show the cost of the goods (material) in the report as service exchange cost.
Please let me know from which table I can get this cost? From which table I can know whether there is a goods issue against the order or not?
Please guide me in this.
Regards,
SAM

Hi SAM,
Please use the PMCO table for order costing.
For goods issue status you can go with system status i.e. GMPS- Goods Movement Posted. This will be availed from JEST table agaionst PM Order.
Also there is field for final issue tick (KZEAR) which need to be selected during goods issue against PM Order. This status can be achieved from table AUFM against the reservations made for PM Order.
Sundar
Edited by: Sundar Desai on Mar 3, 2011 5:07 PM

Service Order Costing

Hello,
I am not able to obtain the costing in service order.
Can any one tell me what are the settings i have to perform for
the same.
Regards
Ravi

Hi,
A service order is a short-term agreement between service provider and service recipient, in which one-time services are ordered by the service recipient and resource-related billing performed upon completion. Such an order could be, for example, to maintain or repair some equipment, making it necessary to send a technician along with spare parts. These services are usually billed.
In Costs for Intangible Goods and Services, general cost objects and internal orders with revenue can be used as cost objects. A large number of key figures are available in Costs for Intangible Goods and Services.
For the detailed information on the key figures in costs for the services, please refer the link below:
http://help.sap.com/erp2005_ehp_03/helpdata/EN/a6/b87538c9a8ee45e10000009b38f8cf/frameset.htm
I hope it will help.
If helpful, please assign points.
Regards,
Manju

Email for phone service cancellation??

Hi,can anyone please tell me what the email for phone service cancellations is? Thank you.

i was speaking with a customer care representative last friday and they told me i had to email the address listed above to notify you of the cancelation in writing. i have followed this advice and written for seperate emails to the address informing you of my desire to cancel the broadband in my home and each email has been sent back as undelivered. i am wondering what i am doing wrong. i have clicked on the about link and tried to send it that way but to no avail. thank you for your time joanne

Verizon Service Cancellation, Keep Phone?

I bought a 5s three days ago on a new two-year contract. Unfortunately, I'm not especially pleased with the "share everything" plan's cost, especially when I would forego unlimited calls for a lower price. Unfortunately, I'm not old enough to take advantage of Verizon's 65 Plus plans :-/
So, I am still within the 14 day return period, but I managed to snag a 64gb gold 5s and would like to keep it. If I were to cancel my service before the 14 day grace period is up, would I be able to keep the phone by paying the difference b/w the cost of the phone and the subsidized price I paid (plus the $35 activation)? Or would I have to wait til the 15th day and incur the ETF on top of a non-prorated service charge+activation? Either way is fine so long as I can keep the phone. I just want to know how this works.
The thing is, I purchased the phone from the Apple store, which has a 30 day device return policy on iPhones. When I purchased the phone I didn't know I could have gotten it at full price instead of subsidized with activation. Unfortunately, it's too late for that now...

@après_la_pluie
I am saddened to hear that you are not happy with the plan options we have to offer and that you're looking to discontinue service with us! I would love the opportunity to go over plan options with you so that you're not only happy with your device, but also able to enjoy it on the nation's largest, most reliable network. How many lines of service do you currently have with us? Which Shared Data plan option did you choose at the time of purchase?
To address your concerns about the cancellation policy, if you purchased your iPhone at an Apple Store, you have 30 days from the original date of purchase to return your device for a full refund. Keep in mind, the device would have to be returned within the 30 days to avoid being charged the $350 early termination fee. With that being said, if you decide to keep the equipment and terminate service you will be charged the early termination fee. This would still apply if service is terminated within the 30 day return period.
AnthonyTa_VZW
Follow us on Twitter @VZWSupport

Bad uverse service, cancelled after 11 days and was hit with $112 bill!

As this was a new installation there is a non pro rated one time charge of $49, leaving actual charge of $63. From...http://www.att.com/u-verse/explore/offer-details.jspPromotional pricing applies to service rates only and excludes taxes, equipment fees, and other charges, including a $49 service activation fee, city video cost recovery fees, where applicable, and a Broadcast TV surcharge AND....30-Day Money Back Guarantee: Must cancel all AT&T U-verse services within 30 days from service activation. Adjustment provided for monthly recurring charges only. Customer is responsible for all additional charges, including but not limited to installation, activation, On Demand, Pay per View, international calls, other pay-per-use features, non-returned equipment charges, and any other one-time fees. There is no 70mps service, and higher speed tiers require bonded when available...The data base can be wrong.... But the billing cannot be erased, services installed, canceled within 30 days thus have no $180 early termination fee.

I've been a Uverse customer for 4 years, and a wireless one for longer than that. I moved a few weeks ago and had my uverse set up at the new house. The install technician was great, but the news of what I had was not so great. Long story short, the lines going to my house were not sufficient for reliable Uverse service. I was paying for the max turbo (24mbps) service at the old address, but due to line length and the AT&T engineer not wanting to give me a bonded pair port from the VRAD, I had to downgrade to 12mbps service and only if I wasn't watching more than one HD channel. I gave it a good honest try since I had good service at the old house. I've run multiple speedtest.net bandwidth tests and sometimes I would hit 12, sometimes it would drop to 4 or less. Sometimes web pages wouldn't load on the first try. The TV pixellated often enough that it was annoying to watch. The service was installed on May 15th, and on May 26th I called and cancelled. I just got a bill in Friday for $184, and I was "graciously" given a credit for $72. The billing period listed was for May 15-June 16. So how can 11 days of service that didn't live up to Uverse standards net me a charge of $112? I didn't even have it half a billing cycle, so why was the credit given less than half the bill? I don't feel I should have to pay any of it since I wasn't receiving the advertised services I ordered, and nobody I talked to when cancelling said there would be any charges or a "final bill." According to the AT&T corporate store as well as the address check on the uverse website, I was supposed to be eligible for 70mbps service. That clearly wasn't the reality of what I had available. How can I make them erase this bill?

Charged for services cancelled multiple times, refusal to refund/credit

Since there is no way to reach anyone besides base-layer customer service via phone or chat, they send us here as if we can help each other get our bills fixed.
I am sick of having to activate and deactivate global data services when I am planning to the leave the country. I have nothing but problems with this process. I continue to be billed when I've scheduled an end to the service AND then called to cancel upon my return on last two occasions I used it! it's a total scam. They refuse to remedy charges even though they can see I wasn't out of the country for 5 months! I just went to add the service for February and was told it was STILL on my account from August and they "could not remove the charges" and that I should have looked at my bill. No matter how I explained that I DID look at my bill and CALLED to AGAIN remove the service, he refused to could care less that I've been overcharged for months.

have you ever accessed your account above under My Verizon link?
to me that would be the best way to keep track of it.. you can add the service and delete from that section.. you will also have the benefit of all transactions being logged under the history tab..
if you go there now,, does it show when you added and when you called in once you were back state side?
I would look there and see how much information you have .. and maybe start using that as your point of contact for making account changes..
and yes it is frustrating when you think you have taken care of any thing that is costing you to later find out it is still billing.. and it is hard to follow removing a service that runs by billing cycle due to the fact that we are normally contacted after the bill is issued ... but by using the above you have more control and the ability to track changes
hope that helps

What does it take to get my service cancelled?

I am trying to find out what it will take to get my account cancelled... I called more than a week in advance of my move to set up the cancellation of my FIOS home service and was assured that was all I needed to do; I would receive my final bill in the mail. However, a week after I moved, my account was charged and my autopay paid my bill of nearly $200 for services this month in a home I no longer live in, for an account that should no longer be active. I called and spoke with no fewer than 12 agents over that week, including someone who after 43 minutes of being passed around HUNG UP on me! Finally I spoke with someone who was helpful and said my account was deactivated, and in about 14 business days I should get a refund check in the mail. Well, three weeks later, my account has still not been cancelled and I have not gotten my refund! I just called again and spoke with an agent who told me he couldn't help me and I needed to call back another office on Monday. It has been nearly a month since I moved and this account was supposed to be cancelled and I still cannot get anyone to just stop the account! What does it take at Verizon to end my service???

megan723,
Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

SERVICE ORDER COST IS NOT FLOWING TO CONDITION TYPE EK01 IN SALES ORDER

hi all,
My requirement is that the cost incurred in service order should flow to the condition type ek01.
we will be running the transaction dp90 to calculate the cost for the resources used.
the cost are getting calculated at service order level but this cost are not flowing to the billing item being generated from dp90 in the billing request.
the settings that i have made are as follows: I have maintained the condition type ek01in the sales pricing procedure. are there any other settings required by me to make.
valuable answers will be be rewarded fullpoints.
regards,
ashish

Hi prince
Check out in Control data of Condition Type--PB00..Enter "NO Limitations" in Manual Entries. and check the 'Amout' and 'Value' and 'Delete' so that u can make changes to that condition type in line item in sales order.

Service cancellation fee

I need to cancel our service. We have 4 lines, all being smartphones. How do I do it? I'm SURE Verizon charges a cancellation fee, ha!

mimisan99 wrote:
If you cancel in the middle of your billing cycle...Verizon will give you some mumbo jumbo that the "port" didn't complete until the day before your next billing cycle. How convenient!!! I cancelled 3 weeks before my billing cycle and paid their early termination fee. I didn't have a problem paying that but I do have a problem paying them until the end of the cycle when I can't use the phone. They got an extra $75. So don't cancel in the middle of your cycle but then if you do, they will probably give you some **** about the "port" didn't finish until the next billing cycle. I guess either way your are screwed!!! Glad I am not a Verizon customer. BTW, I was transferred three times to learn that I wasn't getting my $75. bucks back. Good Luck!!!
Actually, paying for the full final month of service isn't "mumbo jumbo," it is part of the terms and conditions of the customer agreement:
WHAT HAPPENS IF MY POSTPAY SERVICE IS CANCELED BEFORE THE END OF MY CONTRACT TERM?
If you're signing up for Postpay Service, you're agreeing to subscribe to a line of Service either on a month–to–month basis or for a minimum contract term, as shown on your receipt or order confirmation. (If your Service is suspended without billing, that time doesn't count toward completing your contract term.) Once you've completed your contract term, you'll automatically become a customer on a month–to–month basis for that line of Service. If you cancel a line of Service, or if we cancel it for good cause, during its contract term, you'll have to pay an early termination fee. If your contract term results from your purchase of an advanced device, your early termination fee will be $350 minus $10 for each full month of your contract term that you complete. Otherwise, your early termination fee will be $175 minus $5 for each full month of your contract term that you complete. Cancellations will become effective on the last day of that month's billing cycle, and you are responsible for all charges incurred until then. Also, if you bought your wireless device from an authorized agent or third–party vendor, you should check whether they charge a separate termination fee.
It has nothing to do with the port. When you agree to the contract, you agree to pay for that final month. Most carriers do this. I had U.S. Cellular for a couple of years, and they had the same policy. I don't know about AT&T or T-Mobile, but I am fairly certain Sprint has the same terms as well. Knowing the terms of the contract you agreed to saves time, hassle, and frustration. Also you don't have to pay two companies for a one month of service.

Service Product Cost & Profitability

Dear Experts,
I am having the following situation.
1) My Service product is relevant for cost but not for CATS entry.
2) Can I maintain a standard cost related to a service product?
I evaluated the option of replicating the service product to R/3 and then maintain an activity corresponding to a service product. This activity will have a cost attached.
But when the service order is saved , it creates an internal order in R/3 but this internal order does not have any information about the service product.
How do I post the revenue and cost for my service order?
Regards,
Ambarish

Dear Kandan,
1.Product Cost Collector is one of the master data in REM.
2.After material master,BOM,Rate routing,Production versions are created for the HALB & FERT item's,then the next step will be
product cost collector creation using KKF6N.
3.The controlling level for product cost collector will be Production version.
4.For each Production version an individual Product Cost Collector can be created.
5.Without a product cost collector you cannot carryout backflushing for an Inhouse manufactured items.
6.After backflushing,all the cost for producing the product will be saved(getting accumulated) in this product cost collector.
I hope this will clear all your doubts.
Regards
Mangalraj.S

HP Warranty service poor - costs to the customer is excessive

Hello HP
I have always used HP products, But due to recent service warranty events I may never purchase or recommend an HP product.
I recently purchased a laser jet printer Model CM1321NFI MFP. It failed within 30 days of use. This sometimes happens.
I used your tech line to help. They could not solve the problem. I sent it to your warranty approved repair facility. They did thier best but HP would not allow them to repair the printer. The printer was down aprox 24 days at this point. HP insisted the printer be returned to HP for repair at my cost. Shipping including packaging from Alberta to Ontario is $100.00.
As you can see the issue is the down time and expense. As a small buisness owner we can not afford your internal politics. If this was the USA, they would have replaced my printer.
What will the down time be when this is finally finished. I could not afford the down time and was forced to buy an additional printer while HP plays thier game. Again the cost of owning an HP is soaring. I thought this was a warranty repair.
I am now sorry that I continued with HP. I am also sorry for your lack of customer concern.
for your info pls refer to case 4609880804 and new case 4610902418. You could also contact your repair facility in Edmonton. Printer World International [text removed for privacy] order 69732.
Richard Van Grinsven

Welcome to the HP Consumer Support Community. This is a peer-to-peer community for customers to connect and share solutions regarding their HP products. If you have additional or direct feedback for HP about their products or services, please use the link below.
http://welcome.hp.com/country/us/en/wwcontact_us.html
If you have other questions and concerns, please feel free to send me a private message.
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External Activities (Service and non service), Primary Cost Activity

Hello All,
1. Need your help to understand the different in External Activity marked as servise and not marked as Service?? In what business scenario we use each of these??
2. Can someone give me an example business scenario where we use Primary cost activity? I understand that Planned cost will be updated as soon as i add value to thr Primary cost element defined, but how will actuals flow for this activity??
Thanks in advance.
Warm Regards,
Jatinder Bansal

Need your help to understand the different in External Activity marked as servise and not marked as Service?? In what business scenario we use each of these??
External Activity is created for service which is unplanned.
Whereas Service activity is created for Planned Service.These services are plannned already and used repetatively.while creating activtiy services are adopted from the service master same like material master.
You can get know the difference when you create both the activities itself.
Can someone give me an example business scenario where we use Primary cost activity? I understand that Planned cost will be updated as soon as i add value to thr Primary cost element defined, but how will actuals flow for this activity??
General Costs activity are used mostly for Administrative purposes. Example would be travel costs incurred for site visit for Project.
Once you confirm the activities Actual costs are posted.
Thanks,
Nitin

Cancel cost center groups

Hi All,
I have created cost center groups and want to cancel it now, what is the T-code for it?
And can you please suggest me how to set up cost center elements?
Thanking You in advance

Hi,
Search the Forum.
Read the Rules of Engagement of the Forum
~Andrew

Service Cancellation Cost?

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