Service Order Costing

Hello,
I am not able to obtain the costing in service order.
Can any one tell me what are the settings i have to perform for
the same.
Regards
Ravi

Hi,
A service order is a short-term agreement between service provider and service recipient, in which one-time services are ordered by the service recipient and resource-related billing performed upon completion. Such an order could be, for example, to maintain or repair some equipment, making it necessary to send a technician along with spare parts. These services are usually billed.
In Costs for Intangible Goods and Services, general cost objects and internal orders with revenue can be used as cost objects. A large number of key figures are available in Costs for Intangible Goods and Services.
For the detailed information on the key figures in costs for the services, please refer the link below:
http://help.sap.com/erp2005_ehp_03/helpdata/EN/a6/b87538c9a8ee45e10000009b38f8cf/frameset.htm
I hope it will help.
If helpful, please assign points.
Regards,
Manju

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Service order costs

Hello PS Experts,
I am new to PS and I am working on Open service order costs.
My requirement is I have to pull all the costs on Project/WBS element summarized by Cost element. These costs should include the costs posted on order (which roll up to Project/WBS element because order is assigned to project/WBS element in Order master) and also costs posted on Project/WBS. Is there any table I can look for?
I looked at COSP but it has only primary costs and COSS which has only secondary costs.
I also looked at COEP but it has the line item costs posted on CO Object level, which means if you have costs posted to order, then COEP will have posted costs on order but not on projects.
Any input is highly appreciated.
Regards,
Harish R

Varshal,
Thanks for the reply.
Can you tell me the difference between the tables COEP and RPSCO when it comes to costs on WBS elements?
I am looking for a table where I can get the WBS element, cost element and the actual costs associated with these two.
Also where I can see the list of all the open WBS elements for a particular Plant?
Appreciate your help in this regard.
Thanks,
Harish R

SERVICE ORDER COST IS NOT FLOWING TO CONDITION TYPE EK01 IN SALES ORDER

hi all,
My requirement is that the cost incurred in service order should flow to the condition type ek01.
we will be running the transaction dp90 to calculate the cost for the resources used.
the cost are getting calculated at service order level but this cost are not flowing to the billing item being generated from dp90 in the billing request.
the settings that i have made are as follows: I have maintained the condition type ek01in the sales pricing procedure. are there any other settings required by me to make.
valuable answers will be be rewarded fullpoints.
regards,
ashish

Hi prince
Check out in Control data of Condition Type--PB00..Enter "NO Limitations" in Manual Entries. and check the 'Amout' and 'Value' and 'Delete' so that u can make changes to that condition type in line item in sales order.

Cost Report from Service order cost

Hi Gurus,
Request you help in developing a custom report to fetch different costs involved in service order.
Let me explain the scenarios:
1. As per our current settings, if there is any goods issue against the service order the cost (cost of the material) is booked against 'Service Exchange Cost' in the value category in the order.
Reqt:- If there is any goods issue against the order, the system should show the cost of the goods (material) in the report as service exchange cost.
Please let me know from which table I can get this cost? From which table I can know whether there is a goods issue against the order or not?
Please guide me in this.
Regards,
SAM

Hi SAM,
Please use the PMCO table for order costing.
For goods issue status you can go with system status i.e. GMPS- Goods Movement Posted. This will be availed from JEST table agaionst PM Order.
Also there is field for final issue tick (KZEAR) which need to be selected during goods issue against PM Order. This status can be achieved from table AUFM against the reservations made for PM Order.
Sundar
Edited by: Sundar Desai on Mar 3, 2011 5:07 PM

Service Order Costs and Revenue

Hi,
Can you please let me know how to find costs and revenue related to service orders?
what tables to go to?
Thanks,
MS

Hi Mahesh,
Thank you very much for that quick response.
EKKO is for purchasing documents. Can you please let me know how to use it for my service order?
Thanks,
Maulik Shah

Assiging wbs element as settlment receiver in service order settlement

Hi PM CS Experts.
We are using scenarios of creation of service order from sales order. So whatever cost we incurred for service order settling to sales order via settlement rule - settlment receiver is Sales order i.e. SDI. We are using settlement profie XX which have default object type for settling SDI. While releasing the service order the settlement rule created with settlement receiver is SDI.
Now for different business scenarios, we are settling service order cost to WBS. Now we want to create a settlemetn rule for WBS, settlement receiver will be WBS element, while saving the service order. What configuration, master data or processes we have to follow for this.
please reply on this.
regards
abhay

Sales Order line item have account assignment WBS element. From this sales order line, a service order will be created. So our idea is whatever cost booked to service order should be settled to wbs element instead of sales order.
also in location tab of service order, the wbs element from sales order is not inherrited in account assignment section. Why this we are not knowing. Have you have any idea for this.
regards
abhay

To display the actual revenue on ERP Service order

Hi ,
I am working on below scenario
1) i am using a service order type for which the revenue posting is active.I am creating a service order for a customer
2) Booking Planned resources , adding DIP profile to create the resource related billing
3) doing actual consumption of resources
4) Creating resource related billing request from service order using DP90
5) I am able to see the Planned revenue on my service order
6) creaing Billing document from the billing request
5) Receiving cash payment agasint the billing document
6) But when i am trying to see the actual revenue on the service order it is not showing me up there.
Can you please let me know what configuration setting i am missing here
Amar

Dear,
A. Please do ensured your DIP profile consitancy inODP2 or ODP2A
B.Try confirming one item at a time (ie labour, material or GR/GI)
C.Create a billing request (DMR) manually via TCode VA01 and add the material that should have been determined via DP90. This will check that the sales order and material master data is correct.
D.You can simulate creating billing requests in DP90 via menu: Goto->Simulate sales....
E.Ensure that your blank-entry for material determination in the DIP profile is the last entry
F.Ensure you have planned/actual costs on the service order (Cost tab)
In DIP customizing you can associate a specific material master to some events in the service order, all you have to do is to set in material determination the right billing material related to the service material.
Also refer the OSS Note 545095 FAQ: Billing/accrual/quot./results analysis and 301117.
Regards,
R.Brahmankar

Service order and WBS Element

Hello Experts,
I have a question regarding WIP service order costs. Can we post the costs of a WIP service order to a WBS element? IF so where do we link the service order and project/WBS Element? How do we post the costs to WBS elements?
Appreciate your help and time in this regard.....
Thanks,
Harish R

My problem scenario is like this.
We have two plants A and B of the same Co.Cd. We are physically closing plant A and moving everything into B. Now the open service order costs from plant A have to be moved to plant B. How do we do this?
Do we have to create a new service order/WBS element for all old open service order/wbs element?
Also where do we connect the service order and wbs element?
Appreciate your help and time.
Thanks,
Harish R

Service Order Extractor

Using Service Order Data for customer report (Not using CRM). I would like to enhance the extractor with VBELN and POSNR is this possible?
Thanks!
Caroline

Hi Thomas,
There is no standard delta capable DataSource to extract only actual costs of service orders.
The following are options for extracting service order costs;
1. Use the standard DataSource 0CO_OM_OPA_6. It should be able to extract actual costs of service orders. 0CO_OM_OPA_6 is not only for service orders, but also for other order types.
Or
2. The standard DataSource 0PM_OM_OPA_2 extracts only PM order actual costs.
You could modify the extractor (function module BWSM_PM_GET_ORDCST)
of 0PM_OM_OPA_2 to select service orders too.
Best Regards,
Vincent

Issue in service order billing- total cost is positive but negative cost exists in different periods

Hello Experts,
Need you advice/solutuin on the below scenario:
In a service order the total accumulated cost is positive, (some material positings has been reversed in some other periods, so that is displayed as negative cost in the cost overveiw): but when we try to the billing in DP90. it is asking for credit memo request also.
In the DIP profile configuration following characteristics are maintained for generation of dynamic items:
Activity type, Cost element, Material, Object number, Period, Posting row, Transaction Currency, Unit of Measure,
As per my understanding negative cost is taken into consideration because of the "Period" characteristics maintained in the ODP1 tcode. And this is causing the creation of credit memo request due to cancelled postings in different period, as a result for that period total accumulated cost is not positive.
My analysis may not be correct, Please let me know your understanding on this and how we can handle this situation if not want to create the credit memo request (because it will require extra configuration i.e. sales area mapping etc and may lead to change in interfaces etc..)
Regards
Pankaj verma

Hello Experts,
Please give your inputs.

Services purchase order cost should go to sales order

Dear All,
I have a scenario, i have an trading item i wanna sell it through sales order, but customer ask for some different color change of that item what i do i create a service order for change color after to a vendor after recieving that service i want the cost of that services should go to that specific sales order, kindly tell me what process i have to follow while creating the service order, we are using short description for services not the service master.
regards,
Qasim

Does the customers ask change in colour after the material has shipped or before
Reason for asking is to justify either one or the following processes
1. Can be handled through Customer service module
2. Third party scenarip
Regards
SE

Calculation of planned costs in CS service order with 1 day = 8 hours

Dear experts!
What kind of possibilities do I have to calculate the planned costs in the CS service order (IW31) on the basis 1 day = 8 hours.
Right now, when I create the operation with "amount of work" = 5 days, the system calculates 120 hours * x u20AC. My requirement would be, that the system calculates 40 hours * x u20AC.
Do I have to change settings in transaction CUNI or can I use the work center to solve my problem? Or any other idea?
Kind regards,
Jens
Edited by: Jens Neßlage on Oct 28, 2009 6:28 PM

Jens,
You should be able to use the work center to solve this problem.Check the working hours in the operation work center and make sure its set to 8 hrs.This should solve your problem.
Regards
Narasimhan

Costing indicator in Repair Service Order

Hi Gurus,
I am facing pblm in Repair Service order for component cost.
Actually the flow is creation of a Service Order automatically using Requirement type from a Return Sales Order.
Items returned in Return Sales Order are Non - valuated & hence appearing as non-valuated in my Service Order Component tab as well (Defaulted Parent Item -->" Not relavant to costing")
This is creating pblm to me. Whatever parts, materials I am issuing to Service order are not getting costed. Also the Costing indicator for all the components lines appearing as Not relavent to Costing.
How I can set it Relavent to Costing for the Child items. Is this control lies in Task List/BOM setting?
regards
Ravi

Spare components are not influenced in anyway by the actual repairable equipment. Pls check other settings.

Add estimated cost in PM Service order after release of order.

I have released the PM service order. Now I need to add the estimated cost in service order. . Please tell me a way to do so. I have only released the order and no other transaction has been done.

ANIMESH KUMAR,
AS standard you cannot change the estimated cost value after release (REL).
However, I have seen two work arounds:
- Copy the field onto the Enhancement tab via user-exit IWO10018
- A bespoke TCode/program to directly update the AUFK-USER4 field
PeteA

Service Order Planned Costs and Cost Center Planned Line Items

Experts,
I am curious of Service Order Planned costs, and whether or not these planned costs are being posted to the Cost Center linked to the Service Order Operation's work center.
I am a but puzzled as I don't see any planned costs from any Service Order Operation in a cost center linked to the Operations work center, when reviewing "Cost Centers: Plan Line Items" report.
BR,
Cenk

The planned costs were input in one of the Service Order operations as planned hours. There is a column for it in the operations list. The amount of hours have incurred a planned cost on the Service Order header.
I simply assumed that this cost would be credited to the Cost Center linked to the operation's Work Center. But that is obviously not the case. I am not familiar with the PLICC field and the functionality it provides.
Thanks!

Service Order Costing

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