Service contract details

Hi Guys
We have a requirement
We need to develop a report and its output will be Service contract number and its short text ,vendor and OA vendor and address of both VN and OA
Input fields are service master or service master short description
Service contracts are already created with service masters in the system
Please help with tables with which we need to deal ,where we can find service contract and service number link in which table
Please help
SAP MM

thank you for your answer
I need table relation between service contracts and service master number
Thanks in advance

Similar Messages

Updating service contract line item's end date

Hi,
I am trying to extend the end date on a line item in a service contract via the DI and it is giving me the following error: 'Item's end date cannot be greater than contract's end date' and I don't understand why.
I retrieve the service contract object, change the header end date then find the line item I need, update it with the same end date and then issue call the SC update method. Here's my code:
    Try
             SC.Lines.SetCurrentLine(SerialNbrLineNumber)
             NewStartDate = LineEndDate
             'calculate new end date & extend service contract
             NewEndDate = NewStartDate.AddYears(Warranty_Duration)
            'never make the contract end date earlier than it had been
            SC.EndDate = IIf(NewEndDate > SC.EndDate, _
                                                         NewEndDate, _
                                                         SC.EndDate)
            'update service contract detail with new end date
             If NewEndDate > LineEndDate Then
                 SC.Lines.EndDate = NewEndDate
             End If
             If SC.Update() <> 0 Then
                rs.RtnCode = -1
                rs.RtnMessage = B1Comp.GetLastErrorDescription()
             End If
I did see something in the di help that mentions that B1 calcs an end date based on the "duration of coverage" field but I don't think I could use that because I might only change the end date for one line item.
BTW I can do this in the application with no problem.
Thanks in advance for any assistance.

Known B1 bug. Should have checked support first. More info on note # 1026540

How to copy line item details in Service PO from service contract

Hi Team,
i am using service contract with account assignment U and when i am creating a PO with reference of contract then in PO at Item Overview is coming data ok, but at item details in services there is not picking data automatically from contract.
whats wrong in my scenario.

Hi,
Please make sure that you follow the following steps:
1. Enter the contract and item number in the PO item line
2. Click on the u201CService Selu201D icon to select the required
services from the contract
3. In the Pop-up screen, enter the agreement number in the
corresponding field.
4. Now select the required services from the contract and
use the u201CServicesu201D icon or the F9 key. Now save the purchase
order with the adopted lines
Best Regards,
Arminda Jack

How to getLine Details from Invoice Details window inside Service Contracts

Working on 11.5.10.2 Service Contracts Module.
Trying to retrieve Line Details from Invoice Details tab. Service Contracts Authoring > Invoice Details > Line Details. I have tried creating a join to oks_bill_transactions but this returns too many records, thousand of records for one contract. I then tried a join to oks_bill_sub_lines obsl,
OKS_BILL_TXN_LINES obtl but this was returning too many records as well. Seeing if these are the correct tables to pull the line detail for Invoices from in the Service Contract module or if I may be setting up my joins incorrectly and that is why I am getting so many records returned?
FROM OKC_K_HEADERS_B OKHB,
OKC_K_PARTY_ROLES_B OKPRB,
HZ_PARTIES P,
OKX_CUST_SITE_USES_V C_BILL_TO,
OKX_CUST_SITE_USES_V C_SHIP_TO,
ra_customer_Trx_all rcta,
okc_contacts oc,
OKC_K_LINES_B oklb,
OKC_K_LINES_B oklbs,
--oks_bill_sub_lines obsl,
--OKS_BILL_TXN_LINES obtl,
oks_bill_transactions obt,
okx_resources_v orv
WHERE OKHB.ID = OKPRB.CHR_ID
AND OKPRB.JTOT_OBJECT1_CODE = 'OKX_PARTY'
AND OKPRB.OBJECT1_ID1 = P.PARTY_ID
AND okhb.id = oc.dnz_chr_id(+)
AND oc.jtot_object1_code (+) = 'OKX_RESOURCE'
AND oc.object1_id1 = orv.ID1(+)
AND OKHB.ship_to_site_use_Id = C_SHIP_TO.ID1(+)
AND OKHB.bill_to_site_use_Id = C_BILL_TO.ID1(+)
AND C_SHIP_TO.SITE_USE_CODE(+) = 'SHIP_TO'
AND C_BILL_TO.SITE_USE_CODE(+) = 'BILL_TO'
AND OKHB.SHIP_TO_SITE_USE_ID = C_SHIP_TO.ID1(+)
AND OKHB.BILL_TO_SITE_USE_ID = C_BILL_TO.ID1(+)
AND OKHB.STS_CODE = 'ACTIVE'
AND p.party_id = C_SHIP_TO.party_id
AND okhb.contract_number(+) = rcta.interface_header_attribute1
AND rcta.cust_trx_type_id(+) = oklbs.attribute8
AND oklbs.cle_id = oklb.id
-- and oklbs.id = obsl.cle_id(+)
-- and obsl.id = obtl.bsl_id(+)
and obt.trx_number = rcta.trx_number(+)
and oklb.line_number||'.'||oklbs.line_number <> '1.1'
and nvl(okhb.contract_number_modifier,'-') = nvl(rcta.interface_header_attribute2,0)
and OKHB.CONTRACT_NUMBER = 'VO-7128'

You can redirect the resultos to a txt file:
Open a command prompt as Administrator
Enter the command and redirect it to a file, here is an example:
tasklist /v > c:\results.txt
When you Open the file, you should able to see the Process name, PID, User, etc.
Good luck on that.

Service Contract (VA41/VA42) Outbound IDOC Details

Hi ,
I have to send the changes in the Service contract from SAP to Third party system when ever contract is changed.I am able to send the IDOC with the output type KO00 and process code SD10 but it doesn't contain any contract details like start date and end date i.e the data from VEDA table.
Please let me know is there any standard Process code available for this, otherwise i have to extend the standard ORDERS with the contract related fields.
Please suggest me regarding the above.
Thanks & Regards,
Rajesh.

What are the details of the contract you need? Some specific detail?
Maybe we should develop an IDOC 'Z' depending on the information you need ..

Single contract details report in Reporting services taking approx 40 secon

Component name: Single contract details report
Application: online application
Problem: Single contract details report in Reporting services taking approx.40 seconds to show the report
Report is look like below screen shot :
The report is designed in order to show as much information as possible for an agreement. In order to present the information in a clearly arranged manner the data is clustered and displayed on separate report tabs. The data clustering is as follows:
u2022     Header Information
u2022     Overall Contract Details
u2022     Vehicle Details
u2022     Driver Details
u2022     Mileage Details
u2022     Maintenance/Services Details
u2022     Tyres Details
u2022     Fuel/Oil Details
u2022     Invoices Details
u2022     Contract History
Single Contract Details report is a very huge report it is split into tabs. Navigation between these tabs is possible with a menu bar at the top of the report. Each tab has its own name and located there as a link. By clicking on it the tab is shown.
This report is a special type of report name as drill down report. Due to the Crystal limitation that a report can only contain one sub report, AOL used java component to call single contract report
Figure: Drill down Report
This is the only report of this type in AOL which is using the drill down functionality in crystal and now we are investigating the performance issue for this report, we have checked all possible area (java, crystal report) where we can improve the performance for this report.
We thought if we can replace the java component with crystal and directly crystal report will connect to single contract report using hyperlink, it may increase the performance but due to the Crystal limitation that a report can only contain one sub report we are not able to do this approach.

HI Piroz,
Im actually looking for the same thing...
How can I create a report were I can see if a contract has been changed or cancelled? I use VA45 to see contracts, I would like to run a report to see if there has been any changes on the contracts of if they have been cancelled, thank you soooooo much if you can help me

Copy button not working properly in service contract - crmd_order tcode

Hi experts,
I want to create a duplicate row in contract through Duplicate Button Supplied by SAP. As
I understand the function of the duplicate row button is to copy the same set of information in next row with auto incremental or manual. As far as number incremental is concern that is happening based on
customization on transaction type line item incremental sequence .
This is an upgrade project before upgradation it was working fine, you can check the same in old CRM 4.0. If you see in the Object Tab, condition tab or any other tab, no data is duplicated from parent line item. This works very well in CRM 4.0. Actually after discussing with the client i have come to know that , they also had the same issue before and SAP gave two Notes : 739462 and 740103 to resolve the issue. But now this feature is only availabe in the WEB UI in CRM 2007, and as i am upgrading to CRM 2007 this feature is not available, but my client want this feature.
I went through the SAP note , they have given some corrective instructions but it is valid till BBPCRM 500 version of the software component and mine is BBPCRM 600 . My query is, will it work if i follow the same corrective measures in the Note for my system ie. by inserting few blocks of code given in the SAP NOTE.
please kindly help me out,
Thank you,
Regards,
Arun.

Hi,
I think you problem is in u201CBilling tabu201D which it is not showing any details on particularly billing tab. Right
Ok, as per you wording Services order having billing tab with details but Service contract does not.
If am I right, you see the below solutionu2026.
First go to T-code: CRMC_PCUITOOLS
Put you
Application : CRMD_BUS2000116
View (blview) : ZXXXXX
Then press F8 for execute
You will see the view of particularly Leading Transaction Category and go to billing tab
See below Tab Page Group (SRV_ODP1)
Second go to T-code: CRMC_BLUEPRINT_C
Follow this : Application Element -> Tab Page Group -> Tab Page Group Structure
Put it (SRV_ODP1) and go to billing (double click on them)
You will see following details
Tab Page Group      SRV_ODP1
View                      ZXXX
Sequence                  23
Event                     S1O_HD_PAYMENT_BILL
Text                      Billing
View Switch Gro
Multi-Group               S1O_HD_PAYMENT_BILL
Inactive          Flag is Not Set
Follow the same for Service contract. You will see the Multi-Group missing
Put it same on that (S1O_HD_PAYMENT_BILL)
I think this issue will solveu2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026
On..............................................................................

Error in BAPI RETURN for Service Contract

Hi,
I get an error in the BAPI Return for the Uploading the Service Contracts by LSMW. The Error Message is E BS No status object is available for &.Also want to know can we upload multiple line of header text for a Contract by this BAPI. If so then how would I do this , as the BAPI structure BAPISDTEXT has textline upto 132 characters. And I am take only one file in LSMW where the header & details come alongwith text. Or could also tell me the file structure of for the data upload. The legacy system sends multiple text in the header for a Contract.For Eg.
Header1 Detail1 Text1
HEader1 Detail2 Text2
Header1 Detail3 Text3
So I would need this text1TEXT2text3 in the Header Text of the Contracts. Or do I need the change the file structure. Many thanks for your time and help.

Thanks Nablan, I could do that for multiple header coming in file. But I have a question for you on BAdI ALM_ME_006_GOODSMVT. I have implemented this BAdI , and this BAdI is called by a function Module ALM_MEREP_006_CREATE. When I test this FM giving the Material , Orderid and Movement type entries, this BAdI is triggered when giving a breakpoint. I've given this code for changing the movement type to 961. Cause the stanadrd scenario does not maintain Movement type 961 in Mobile Asset Management. The Movement type 961 for unplanned Materials comes to SAP and changes to 261 as maiantained by TCOKO table. To bypass this & retain the movement type 961 in SAP I'm using this BAdI. Currently this is what I'm doing and am stuck in the method interface how do I call the method.
method IF_EX_ALM_ME_006_GOODSMVT~CREATE .
break-point.
*DATA : i_ce_goodsmovement TYPE REFERENCE
          ALM_ME_CUSTOMER_ENHANCEMENT.
DATA : lr_badi_goods_movement TYPE REF TO if_ex_alm_me_006_goodsmvt.
DATA : ls_user_data TYPE ALM_ME_USER_DATA-USERID.
*DATA : goods_movement TYPE ALM_ME_MATERIAL_MOVEMENT.
CALL METHOD lr_badi_goods_movement->create
EXPORTING
       ce_goodsmovement = ce_goodsmovement
IMPORTING
       user_data        = ls_user_data
       custom_user_data = ls_ce_user_data
       goods_movement   = goods_movement
changing
       return           = return[].
CALL FUNCTION 'ALM_ME_COMMIT_OR_ROLLBACK'
       TABLES
            return = return.
endmethod.
Please help me to get the data in this method. How do I call this.

New line item in the service contract

Hi Gurus,
I have requirement to add the new line item in the service contract. Details are as follows.
as per the requirment, manually we are entering the outbound category via web Ui (service -> service contract).Now I have to develope a badi/method in standard badi exec_methodcall_ppf which will insert a new line item with the same material as of outbout category but with the item category as inboud.
could you please help in how can I maintain the new line time. I know we have to use the crm_order_maintain FM but I'm confused what all parameter we need to pass to maintain this.
can someone please share the code to do that. TIA

Hi Paul,
It seems there is no option in changing the condition records at the billing plan item level.
Please try the following.. see if it helps. To execute the invoices with new condition record values directly, make the settings at the billing item category level goto -- the billing document frame -- under serivces frame -- pricing type select option Carryout new pricing (Option B). This option updates the billing document at the time of invoicing with new price calculation.
please see if this can help you out.
Have a good day!!!
Nandu

Unable to create Service Contract from Sales Order

Hi Guru's,
I put a sales order with one product and service line. SO has been closed and then I ran 'Service Contract Order Capture Integration' program.
When I query my SO using Reprocess Order, I got error status with message as "Request ID : 8360452; Referenced Product not present in the Installed Base;".
So I searched in metalink found - 'Referenced Product not present in the Installed Base [ID 549160.1]'.
As mentioned in the document I checked the freeze flag in Oracle Installed Base Admin --> Setup --> Install Parameters.
The same already been checked. I also checked the service item definition and found IB track not checked under service tab. When I tried to check the flag, an error states that 'Non subscription contract Item cannot be Install Base trackable'.
Now how to overcome this issue. Any help will be highly appreciate.
Instance Details:-
RDBMS : 10.2.0.4.0
Oracle Applications : 11.5.10.2
Thanks,
Bala

Hello Bala,
The 'Installed Base Trackable Flag' is a Master Item Controlled attribute in Inventory, which means that when the Attribute is set at the Master Item Level it is cascaded to all Child Organizations.
If there is inventory in any of the Child Organizations, the flag cannot be changed at the Master level.
You must issue all of the Inventory out of each Child Organization, change the flag at the Master level.
Thanks
-Arif.

How to link Sales Order with Service Contract and then with Install Base?

Hi Friends,
1) I would like to know the integeration process from sales order to Service Contract and then with Install Base.
2) I couldn't see anything enabled in Service Tab in Order Lines, its grayed out. Is there any set up/profile option to get it enabled?
3) How can we create AR invoice from Service Contract?
Please let me know if anyone has idea on this.
Thanks in Adavance,
Vara

Dear Sid,
Thanks for your promt response.
Let me explain you what I did.
1) I have booked a Bill Only sales order which has one order line, mentioned it as Service Item and provided the same details in Service Tab in Order lines. Now Line status is "Fulfilled"
2) Then Submitted Workflow Back Ground Process for OM Order Lines and it has created an AR Invoice and closed the line
3) And then submitted "Service Contracts Order Capture Integration Program" from SErvice Contracts Responsibility and it completed normal.
4) Now I went in to Launch Contracts Window and queried with the sales order but couldn't see any contract created
5) Then I went in to Reprocess Order Window and found this order shows an error message as "Referenced Product not present in the Installed Base", then I tried to reprocessed it, but the same error message again.
Here I have few doubts:
1) Are the AR invoice and Service Contract Billing Invoices same?
2) In above scenario AR Invoice has been created, I would like to do the billing from SErvice Contracts and need to create an Invoice in AR? how can I do that?
because as you explained in one of my questions earlier, A Single Invoice can be created for the whole duration of the contract. I want to do that and trying for the same.
3) Regarding the above error message, how can I resolve it and create the service contract against that Order?
Thank you so much for your helpful answers.
Regards,
Vara

Is it necessary to create a Billing Plan for the Service Contracts

Hi All,
Is it necessary to create a billing plan for the service contracts.
My requirement.
In CRM 7.0, we created a service contract. For the item in that service contract there is a Billing Plan tab.
In that tab we have the dates for Period, Billing Date etc.
Now our requirement is to get the Billing Date quarterly. For this we created date rules and date profiles and assigned these date profiles to header and item level transactions.
And we are able to see the date rules under the drop down of the billing date.
I copied the standard date rule BILL004 to ZBILL004.
But when we changed to our date rule it is not changing to quarterly date.
Can you please let me know what are the configurations to be done for this.
Is the billing plan has to be created for this kind of scenario.
Thanks in advance
Thanks and Regards,
Raghu

Hi
On OK button's action you can Destroy the window and navigate to Page1.
Go through this link for more details and a step by step guide for creation of pop ups and dialog boxes
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/903fed0d-7be4-2a10-cd96-9136707374e1?quicklink=index&overridelayout=true
Hope it works
Regards
Suresh

Need Help in Oracle Service Contracts API -- OKS_COVERAGES_PUB

Hi All
We have a requirement in service contracts module, wherein we have to delete the old coverage template of service line of a contract and attach the new template with the service line.
For this, we are using OKS_COVERAGES_PUB (“OKS_COVERAGES_PUB.DELETE_COVERAGE”, “OKS_COVERAGES_PUB.CREATE_ACTUAL_COVERAGE”) API but not able to get the desired results.
The API Works for only those service line ids of the contract which has the status “Entered”.
For service line ids of status other than “Entered” the API throws an error.Error Message Details – (x_return_status – ‘E’, x_msg_count – 1, x_msg_data – ‘OKC’).
We don’t know exactly the limitation of the API and there is no detail available about these API in both Service Contracts Development and API reference guide.
If anyone come across similar requirement or known any details about this API, Kindly mail the details to this id : [email protected]
Thanks in Advance
Thanks & Regards
Sivakumar

Hi,
i want to add the lines and covered product to the existing contract.
Cuold you please suggest me the API for the same.
Thanking you in anticipation.
Regards,
Reena
Edited by: user10829701 on Mar 27, 2009 1:34 AM

Documentation of Service Contracts API -- OKS_COVERAGES_PUB

Hi All
We have a requirement in the OKS Service Contracts Module, in which a Concurrent Program has to be created, such that it will detach the old coverage template and attach the new coverage template to the existing contracts.
We tried with the Standard API (“OKS_COVERAGES_PUB.DELETE_COVERAGE”, “OKS_COVERAGES_PUB.CREATE_ACTUAL_COVERAGE”)
but we are not able to get the desired results.
The API Works for only those service line ids of the contract which has the status “Entered”. For service line ids of status other than “Entered” the API throws an error.
Error Message Details – (x_return_status – ‘E’, x_msg_count – 1, x_msg_data – ‘OKC’)
We don’t know exactly the limitation of the API and there is no detail available about these API in both Service Contracts Development and API reference guide.
Kindly provide me some documentation related to this API to this mail id [email protected]
Thanks in Advance.
Thanks & Regards
Sivakumar

Hi,
i want to add the lines and covered product to the existing contract.
Cuold you please suggest me the API for the same.
Thanking you in anticipation.
Regards,
Reena
Edited by: user10829701 on Mar 27, 2009 1:34 AM

BOM IN CRM Only for Service Contract

Hello
We want have a BOM explosion working in CRM for service contracts
Here are the details :
We have replicated the materials from ECC to CRM. We are not maintaining any BOMu2019s in ECC.
The idea is that we maintain the BOM Structure in CRM only, as we donu2019t want to have the Items as a billable item in a position, only for information purposes (or later on for metering)
We have maintained the product category for the header product in CRM so we are able to maintain depended components
(Relationship type SCDEC S Dependent Components (DC) )
Not we are able to assign dependent component to the header material
Item category groups:
We understand that the standard item category groups that should be used are ERLA for the header product and LUMF for the Item product.
In order to support the same functionality for the given item category group , maintained at the product level in ECC we copied the same setting for the item category group from the standard to
our settings.
Standart
Tx type     Item Cat Group          item category     structure scope
TA             ERLA                TAQ           A single level Explosion of Structured Product
TA         LUMF                TAP                   A single level Explosion of Structured Product
So we have copied TAQ to ZTAQ and TAP to ZTAP.
ZS01 is a copy of SC (service contract)
Tx type     Item Cat Group          item category     structure scope
ZS01     ZLEI                       ZTAQ          A single level Explosion of Structured Product
ZS01     LEIS                       ZTAP          A single level Explosion of Structured Product
But when we use a header product in the service contract, we cannot see the BOM is exploding.
We have also created some products in CRM with exactly the same Item Category groups as the standard and when we create a standard order (TA) in CRM, the BOM is NOT exploding.
Questions:
Is it possible to have the BOM setup only in CRM, like we try to do it?
Is it possible to use our own item category groups in CRM more is the functionality only working with ERLA and LUMF?
Is it possible to use the BOM Explosion in Service contracts as well ?
What steps are we missing to get the BOM explosion in CRM ?
Thank you for your help
Frank
Edited by: Frank Foerstner Foerstner on Dec 9, 2011 12:34 PM

Thanks Nablan, I could do that for multiple header coming in file. But I have a question for you on BAdI ALM_ME_006_GOODSMVT. I have implemented this BAdI , and this BAdI is called by a function Module ALM_MEREP_006_CREATE. When I test this FM giving the Material , Orderid and Movement type entries, this BAdI is triggered when giving a breakpoint. I've given this code for changing the movement type to 961. Cause the stanadrd scenario does not maintain Movement type 961 in Mobile Asset Management. The Movement type 961 for unplanned Materials comes to SAP and changes to 261 as maiantained by TCOKO table. To bypass this & retain the movement type 961 in SAP I'm using this BAdI. Currently this is what I'm doing and am stuck in the method interface how do I call the method.
method IF_EX_ALM_ME_006_GOODSMVT~CREATE .
break-point.
*DATA : i_ce_goodsmovement TYPE REFERENCE
          ALM_ME_CUSTOMER_ENHANCEMENT.
DATA : lr_badi_goods_movement TYPE REF TO if_ex_alm_me_006_goodsmvt.
DATA : ls_user_data TYPE ALM_ME_USER_DATA-USERID.
*DATA : goods_movement TYPE ALM_ME_MATERIAL_MOVEMENT.
CALL METHOD lr_badi_goods_movement->create
EXPORTING
       ce_goodsmovement = ce_goodsmovement
IMPORTING
       user_data        = ls_user_data
       custom_user_data = ls_ce_user_data
       goods_movement   = goods_movement
changing
       return           = return[].
CALL FUNCTION 'ALM_ME_COMMIT_OR_ROLLBACK'
       TABLES
            return = return.
endmethod.
Please help me to get the data in this method. How do I call this.

Service contract details

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