Service order confirmation BAPI

what is the BAPI for service order confirmation (IW42)? I need a BAPI which takes import parameter as Service order number and exports the details of all operations for that order.
Also, all the materials and quantity used for each operation.
Are there any BAPI(s) which provides this functionality?
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Message was edited by:
        Alvaro Tejada Galindo

HI dido...
you can use CRM_ORDER_MAINTAIN.
you can process any document type you want
regards
Marco

Similar Messages

  • BAPI for Service Orders Confirmation

    Can somebody please provide BAPIS for Service Orders Confirmation and other related BAPIS
    Thank you

    To create service confirm order use "BAPI_BUSPROCESSND_CREATEMULTI".
    Regards,
    Animesh

  • Fm or bapi for service order confirmation (iw41)

    hi,
    Can you please tell me a fm or bapi for service order confirmation in iw41

    HI dido...
    you can use CRM_ORDER_MAINTAIN.
    you can process any document type you want
    regards
    Marco

  • Link between Service Order / Confirmation in CRM and Purchase Order in ECC

    Hi all,
    Does anyone knows what the possible link is between a Service Order / Service Order Confirmation in CRM and a Purchase Order in ECC ? I heard that this could be found somewhere in the document flow of a Service Order ....
    How do we get the Purchase Order number from ECC in the Document flow section of an Service Order in CRM ?
    We need the PO number somehow to be able to create a Goods Received document in ECC from CRM.
    BR,
    Abjuh

    Hello Abjuh,
    As of CRM 4.0 (with Service Industry extensions), you can automatically create ECC Purchase Orders from a CRM service order.
    It is possible to track the status of the individual service order items with the document flow.
    Please refer to the SAP Help for more information.
    http://help.sap.com/saphelp_crm70/helpdata/EN/46/8bae7e9e886160e10000000a1553f7/frameset.htm
    Kind regards,
    Kristoff.

  • Service Order Confirmation vs. First Bill

    I received a service order confirmation on 6/18.  The order listed my Internet service as being $24.99 per month and a $50 deposit.  I didn't receive my first bill until on 7/19 and now the monthly price was $19.99 covering service from 7/9 to 8/8.  Why was I charged $24.99 for 3 weeks of service? I installed everything myself and didn't use a Comcast modem. Does the service order confirmation even confirm payment or just the fact that I ordered the service?  If someone could clear this up for me, I would be very appreciative. 

    @internetuser3
    I am sorry for the delay. I have sent you a private message to assist you further.

  • Service order confirmation in status "Completed To be Distributed"

    All,
    I have created a service order confirmation based on service order and it is in status "Completed To be Distributed" for a long time. It is not being distributed to ECC system also. Could you please let me know how to make it "successfully distributed".
    Thanks,
    Jenibalet S

    Thanks for your reply, The executive service employee is present in ECC and when I reprocess the bdoc in SMW01 the service confirmation get the status "Contains Error Distribution Incorrect" and it is showing the following error " An error has occured in the system HT3CLNT200 while copying the document".
    Moreover in SMMW01 I have forund the following error messages
    Function module COM_KOSTENSET_GET does not exist
    No mini-template types could be determined
    Could you please help more on this?.
    Thanks,
    Jenibalet S
    Edited by: Jenibalet S on Jul 15, 2009 5:55 PM

  • Status in Service Order Confirmation-relevant items

    Hi SDNs,
    When I create a confirmation follow-up from a service order / repair order/ etc, an set it to completed, relevant items in order keep in released status. Shouldn't they get completed too?
    thanks
    Pablo

    Hi Pablo,
    As of now standard SAP Service Order Confirmation status completion will not change the status of the preceding Service Order. But the customers can call and implement this scenario using the BadI : ORDER_SAVE which gets called after every Save. I feel that customers can hook their business specific logic here and thus can control the Status Management. Status of Service Confirmation is very important as it triggers the subsequent processes like Billing and Delivery.
    Do you have such scenario where you need to change the preceding document? It would be great if you can share it in the forum.
    Hope this helps.
    Thanks,
    Samantak.
    Service Confirmation - Status
    http://help.sap.com/saphelp_crm70/helpdata/en/0a/4d88ef587649f4a9d16bf34c487fe6/frameset.htm

  • Extensionin parameter in the Production Order Confirmation BAPI

    Hi All,
    I am looking for a Production Order Confirmation BAPI which has the Extensionin parameter to append values for custom fields in table AFRU.
    But i could not find one with the Extensionin parameter.
    Please let me know if there is any option or any other Production Order Confirmation BAPI which can meet this requirement.
    Thanks in Advance.
    Jaffer Ali.S

    First off, thanks for these posts.  Worked for me, too.
    Let me just add a little more clarification:
    1) First you call BAPI_PRODORDCONF_GET_HDR_PROP
    2) Then you must update the field ENTRY_QNT from the internal table you pass in to "goodsmovements" because function BAPI_PRODORDCONF_GET_HDR_PROP wipes that field out and you will miss the posting without this filled
    3) Then you call BAPI_PRODORDCONF_CREATE_HDR with the same internal table you got back from the first function inclusive of you putting back ENTRY_QNT.
    4) Commit work and wait.
    So, in summary, the first fm is needed and the first fm changes some fields in the "goodsmovements" internal table that you really need to get the posting to work in the second fm.
    And one more thing, the exact function that an earlier posted referenced to find out that both of the functions in this note were called together is:  PP_CATT_CONFBAPI_HDR.
    Message was edited by:
            Kenneth Goldstein

  • Service Order, Confirmation, Follow up

    Hi All,
    Service Order, Confirmation, Follow up... can someone breif me about these terms
    Thanks, Sudeep..

    Service Order Management Process goes like this..
    1. Service Quotation - where a quotation will be created with Product (Installed Base) and SLA-Service Level Agreement (ex: Onsite repair or Inhouse repair). Quoatation will be sent to Customer.
    2. Service Order - Once Customer agrees for Quotation Service Order will be created with ref to Quotation.
    3. You Assign Service Items to Service Employees for repair.
    4. Service Confirmation - Service Employee will visit Customer Location to repair the Service Items and later creates a service confirmation document.
    5. Service Order Invoice - will be create based on Time and Material Data.
    Thanks & Regards,
    Shashikanth

  • Service order confirmation email and fax

    Hi all,
    I am looking for how to send emails or faxes when a service order is confirmed? Can anyone please help me do that?
    I understand that SMTP service should be enabled & SAP Connect should be configured but how to trigger the email on Service order confirmation?
    For Sending Fax do we need to have Fax software or we can use SMTP to send Fax? For using SMTP-Fax scenario what will be required?
    thanks,
    LSP

    Hi,
    Set up an Action to trigger upon save that is linked to the relevant SMARTFORM. Make sure it is configured as e-mail.
    Cheers
    Colin.

  • Cancellation of Service order confirmation

    In IW31 we are creating service orders. That service order is posted in 03/24/2008. When i cancel that service order today it is posting into 03/24/2008. But it has to post in Current date. ( 11/25/2008 ).Can any one tell me why it is happening like that.?
    The below is the brief explanation.
    "The main problem is that after the last day of the month users sometimes have to cancel a confirmation( IW45) against a service order. Unfortunately this is posted back into the month that the original confirmation was done. This does not seem to be the correct way for this to be handled. The posting should be made into the current month..

    Hi,
    Instead of deleting an order,we can assign the reason for rejection.
    Goto T.Code "MASS".
    Enetr the object type as "BUS2032".
    Press F8 or Click on "Execute".
    Click on Fields.
    Search for the field "MASSVBAP-ABGRU".
    Select that line entry.
    Enter your order numbers range in from and to fields.
    Execute and then assign the reason for rejection.
    After this the status will be changed to completed and cannot be billed.
    Save.
    Regards,
    Krishna.

  • Service order confirmation/completion

    Hi,
    Can anyone tell me what exactly is meant by service order completion ( flag order) and confirm ( IW41). At what state of the business process do I need it.
    To my understanding a service order is complete after billing and confirmed once customer approves.
    Please throw a light on this.
    Thanks
    Sam

    Hi ASHIsh,
    We do not have the customer service module or the service management but we have the confirmation of service in the document flow. The flow is as follows. standard order ( OR ) - > delivery ( LF ) - > Handling unit - > Confirmationof service. I checked the document flow table VBFA and I see that these confirmation of service is for items which are of item category TAP ( sales BOM header ). That is what I concluded that it shows up for TAP since this item is not pickable ane hence not packable. And we have this come up for all the sales BOM deliveries where there is an item category of TAP for sales BOM header. Still if any one can please throw some light on this that would be greatly appreciated.
    Service Order:Short-term agreement between service provider and service recipient, in which one-time services are ordered by the service recipient and resource-related billing performed upon completion.
    The service order is used to document service and customer service work. In particular, you can use the service order to:
    Plan services specifically with regard to usage of material, utilities and personnel
    Monitor the execution of services
    Enter and settle the costs which arise from the services
    The data for the service order is entered in the history and is important for evaluations and future planning.
    You can also create a one-time customer in the order and transfer the data, for example, to the sales order.
    A service order contains operations that describe the individual work steps. An operation can be divided into sub-operations for greater detail.
    Spare materials and utilities, which are required for service work, can be planned in the operation.
    T.Code: [IW41]
    Path: Logistics -> Customer Service -> Service Processing -> Confirmation -> Entry -> Individual Confirmation.
    After a service order is entered in the system, a service activity would be carried out for the customer. Using this option we would enter the person who carried out the activity, the time taken, the material used with their quantity. Further a billing request would be raised based on these details.
    Reward points if iit helpful
    Cheers,
    Govind.

  • How to create Service Order using bapi BAPI_ALM_ORDER_MAINTAIN

    Hi,
    I want to create the Service Order with multiple Operations & Components.
    I am using this bapi BAPI_ALM_ORDER_MAINTAIN.
    But this BAPI creates the service order with only one Operation at a time. Can multiple operations be created using this bapi.
    If not could any one please guide to use this or other BAPI to create Service Order with multiple Operations & Components?
    Thank's in advance,
    Chetan

    Read the Documentation of the BAPI.
    Operations and Components are table parameters, you can pass multiple data. did you check that....

  • Service Order, Confirmation Relation / Table

    Hi All,
    How to find service order and its confirmation linking ( document flow or relation ) technically ? or else can someone tell me which table have the links/document flows.
    Thanks, Sudeep..

    Hi Sudeep,
    Check if my answer at following thread, may help you a little more:
    Document flow in CRM
    Kind regards,

  • Production Order Confirmation BAPI

    I am using BAPI_PRODORDCONF_GET_HDR_PROP to get the proposed values passing the order number. and then creating the confirmation using BAPI_PRODORDCONF_CREATE_HDR.
    The problem arises when I change the qty proposed. 2 good movement documents are getting created, one for the main material and the other for its components. How can this be avoided?

    Hi !!
    And if you don' change anything there is only one ?? I think that ther always are two documents created - one for movement 101 one for all 261 mov3ement.
    BR, Jacek

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