Setting up VPP Managed Distribution

I was able to successfully setup VPP, download my VPP token, and upload my VPP token into OS X Server 10.9.1 Profile Manager service. Next I opened Profile Manager in Safari, found that the appropriate Apps are listed in the left pane, so then I open the Users tab, select the user that I want to send the app. Under the VPP Managed Distribution section of that User's About tab, it states "Not Enrolled" so the email address has been properly filled out for the user, therefore I have the "Send email invitation" button available to select. The problem is, it doesn't do anything.
I keep receiving the following errors in the log:
Feb 5 23:15:11 mini.local devicemgrd[420]: [0x7fcaaf100040/<DMDevicemgrd:0x7fcaa9702760>] -[DMDevicemgrd sendPendingEmailNotifications]
Feb 5 23:15:12 mini.local ruby[97740]: SCNetworkReachabilityCreateWithAddress[Pair] called with invalid address family 1
Does anyone understand why my users are not receiving the "email invitation"?
Thanks!

The fully qualified host name is atlanta-mini.local, only internal. The correct ports for Profile Manager have been opened through the external router according to: http://support.apple.com/kb/ht5302
And even your question of "does the mail server you are trying send to trust your server as an unauthenticated relay?" indicates that I should have known that before. But yet none of the documentation by Apple shows what is required for VPP Managed Distribution. Therefore no the mail server that it is trying to use does not trust my server for unauthenticated relay. Sorry a little frustrated that Apple would release a new feature inside Profile Manager and not include a single page dedicated to setting it up or using it. I found one document describing the process, but doesn't dictate the requirements: http://images.apple.com/business/docs/vpp_business_guide_en_Oct2013.pdf
Now does any email account need to exist on the server for it to be able to send? Or does it just use the SMTP protocol directly to attempt to send? What if you don't have control over the mail relay server? Should you setup the Mail services in Mail in order to allow this relay services?
Thanks!

Similar Messages

Major Issue: VPP Managed Distribution & Apple IDs with no credit cards

Hopefully someone from Apple can advise on a temporary workaround for this issue, or when the problem will be resolved. If anyone else has experienced this issue with Managed Distribution using the VPP Token, and has a workaround, I'd be very grateful.
My set-up
OS X Server running on Mavericks, MacBook Pro
Using managed distribution via Profile Manager with the new VPP Token, I am successfully able to push FREE apps to my staff and students. However, problems occur when pushing paid apps. If I try to push a paid app to a staff Apple ID it's fine, because most of the staff have credit cards on file. The issue arises when pushing paid apps to student Apple IDs with no credit card.
This is a real issue, because we have purchased the app already, and technically it is 'free' to whomever we push the app to in our organisation. What has also happened is when apps have gone 'free' (promotions etc) we have been able to 'buy' them at their free 'price' via VPP, but when trying to distribute them using Managed Distribution (the only option available for free apps) it classes them as 'paid' and requires a credit card be attached to the Apple ID also.
Managed Distribution for our organisation, seemed to be the perfect solution, in that we could keep track of which members of staff and students had which apps and also have the ability to revoke them. Unfortunately because of the requirement for credit cards for VPP enrolled Apple IDs I am unable to distribute any paid or 'gone free' apps.
I imagine that as more organisations turn to Managed Distribution using the token, as it is still only early days at the moment, more and more people will realise that it is not possible. I suspect many people will be yet to test it out, but for the moment it doesn't work :-(

Hey there MrsStephenson. I was just getting on here to post a similar question regarding the new Managed Distribution. We are experiencing a similar issue with Paid App Distribution but even if we add a card to the Apple ID we are trying to push to it still doesn't work. I am glad to hear we are not the only ones out there with issues regarding Managed Distribution so far as I know the more folks running into problem the more traction this will get.
I have tried so many different methods of setting up devices and I just can't get it to work. Oddly enough about a week and a half ago it started working for about an hour or so on one of my devices I was testing with (iPad Mini Retina WIFI) but then quit working shortly later when I got out and iPad Air and tried again.
I have been working with AppleCare Enterprise Support/EDU Support but so far they have not divulged much information to me. Just about the only bit of information I have received from them is as of right now they don't have any work arounds but they have had a few more of this type of problem popping up.
It was odd in that when I first got my licenses and started implementing devices it was working fine. Then, out of the blue the apps stopped automatically downloading to the devices and I had to start selecting the Push Apps option in Profile Manager to get it to work. Then eventually it quit working all together and now only free apps will install.
I hope more people start reporting/coming forward with this issue as I know that should help expedite Apple to come up with a solution. I have about 20 iPads sitting in my cabinet that people are waiting for out in our shop and I can't do anything with them until I can distribute the apps to them.

Moving VPP Managed Distribution from one MDM to another

Currently we have a few VPP accounts in Meraki using Managed Distribution. We are adding a few more VPP accounts and are looking to move to Profile Manager as our MDM. Is it possible to move the VPP accounts and managed distribution apps from Meraki and into Profile Manager, or are they stuck in Meraki once I started using that.

I recommend checking with VPP support https://ssl.apple.com/support/itunes/vpp-edu/. They'll respond within a few hours.
Hope this helps!
~Joe

Single app mode with VPP Token Managed Distribution apps?

For some reason, single app mode setting in Profile Manager will only pick up apps that have been purchased by the device/user Apple ID I.e. individuals personally purchased apps, it will not allow single app mode on pushed apps via VPP Token Managed distribution.
My questions are:
1) should it be possible to single app mode, after all MD is to help organisations 'manage' the devices? If so, what am I doing wrong?
2) is it ethical that I can see users 'personally' purchased apps when MDM allows for 'dual' managed devices
Any help would be most appreciated.

iCab
https://itunes.apple.com/us/app/icab-mobile-web-browser/id308111628?mt=8
I've used iCab. I've not used iCab's Kiosker mode.
Robert

Setting up and enrolling iPads on to managed distribution, please help

Does anyone know of a step by step guide to setting up and enrolling iPads on to managed distribution, please help

Apriluk wrote:
I am having trouble setting up photo shop print setup with my Hp Designjet 500 42" I am using a 36" wide paper roll and have updated the firm ware and drivers etc, however I have yet to be able to select and print an output size that makes use of the length available on the roll
This forum is focused on consumer level products, you may have better luck asking your question in the Designjet forum in the Business Support Forums. When you ask in the Designjet forum (or follow up here) be sure to indicate what operating system you are using.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

VPP revert Managed Distribution to Redeemable code

hello all,
When using VPP is it possible to change a application purchased using Managed Distribution to a Redeemable Code?
Wrong button selected in the purchase of apps using a VPP account.
Thanks in advance
jon

I had this happen once as well. There's no way to convert them without contacting Apple. I spent a large amount of time calling and emailing VPP support before I got a response but they finally changed it and sent out the Redeemable Codes and cancelled the Managed Distribution. Call up VPP support and they'll get it changed for you.

Cant sign into iTunes with VPP manager email address

Is anyone else having difficulty signing into iTunes with their Apple VPP account manager email address? I work as an IT contractor for a number of schools and in the past have set up VPP so that paid and free apps can be distributed via an MDM solution. Recently, the process by which we do this isn't working any more. Apple have admitted in emails that they have changed the way that VPP accounts are set up on their end and that during the transition some accounts were processed incorrectly (causing a lot of headaches and confusion). In one instance, we set up the VPP manager account using a distribution list email address of .*******. later, we enabled two step verification and provisioned the facilitator account. but when we sent to sign into the iTunes store with the management accounts email address, we got the error message: "this email is associated with he VPP program". We have told apple about this who replied with a frustrating tautology: "our records indicate that that address is associated with the VPP program, so you will have to use another email address to sign into iTunes." Trouble is, for the purposes of information management, we cant just sign into iTunes with any old email address, we have to use one provisioned by the education department, and they wont provision another email address for this.. Also, we have screenshots which demonstrate that it is possible to sign into iTunes with the program manager account at other schools, so what has changed? If this keeps up, I will have no choice but to recommend to all schools in future that they not go with Apple because their account provision system is not maintained at a professional level. The fact that they are so slow moving on this makes me look bad and the lack of documentation is inexcusable given the massive profits they have been posting. I will campaign vehemently against the use of apple in education unless this situation changes for the better. Already one school on our books have had an absolute gut-full of and have sold off the 60 iPads they purchased in favor of Android tablets with custom ROMS. What is the solution and why is there no phone number for Apple VPP in Australia?
<Edited by Host>

I know this post is over a year old. We setup our VPP account in Feb last year. It's very frustrating.
This is what I wrote to Apple.
This whole system *****!!!!
Seriously. I sign up under the old system and now we have to go through more doors to get in than a gold refinery.
You honestly think your product is worth this much pain. Get real!!!
I work at a school as THE ONLY IT Support Officer. I setup a generic user account for VPP under the old system so that the account was not tied to my name just in case I left or someone else had to take over the role. Now we cant use that account to manage the VPP account. We have to create other admin accounts. Trouble is, most of us already have our personal emails attached to iTunes accounts, AND YOUR SYSTEM WON'T LET US USE THESE ACCOUNTS TO BE ADMINS FOR OUR VPP ACCOUNT BECAUSE THEY ARE ALREADY ATTACHED TO AN ITUNES ACCOUNT!!!!!!!!!!!!!!!!!!!!!
Now I'm home and I can't remember my logon password and cant recall my recovery key because it's all back at work on a system I cant access until 2 weeks from now when the school holidays are over.
Well done Apple, you managed to make Microsoft look good!
The generic email account we setup is a distribution list account for the purposes of adding and removing people as needed. Apples change now means that we have to create more email accounts. I won't be doing that any time soon, I already have 5 and not about to create moer.
I too will not be recommending that schools go with Apple products. They are a consumer product, not an enterprise product. The promise you the world and all you get is pain.

How do I push VPP managed apps to devices using Profile Manager silently?

Here is my setup.
100 to 150 Ipads in carts used by their departments in classrooms.
OSX Mavericks Server running Profile manager
I use Apple Configurator to push a wifi payload to the ipads as well as an auto enrollment profile to connect to Profile Manager.
That part works like a dream.
Now that I have that working. I am having a problem pushing apps to the Ipads. I downloaded some free apps, GDrive for example, using the managed distribution.
But I cannot figure out how to push the apps to the iPads without having the iPads asking for an Apple ID and password.
I just want to push VPP apps to the iPads silently.
Thanks for any help.

Sorry. Added this to the wrong section.

Managed distribution and Apple ID issues

I am using managed distribution with VPP and MDM, but all the paid apps are not pushing out to devices. Only the free apps are pushed. I think the issue has to do with the student apple ids created with no credit card info. Is this a bug...

So apparently sometime late afternoon-overnight the app pushing has started working a bit. We have 4 paid apps that we use that have not been working as part of this Managed licensing issue. This morning they all seem to be working now. One of the 4 didn't work for the first 10 minutes or so but then just started working as I am typing this up. Very excited to see this functioning at the present time and I hope that it will continue to keep working.
The only hang-up I am noticing at the moment is if any of your AppleID accounts got fudged up during this mess and are requiring you to put credit cards on file. I resolved the one I had by entering a credit card and then immediately going to the payment settings (in a browser) and then selecting none again as the payment method, effectively deleting the card from that users Apple ID.
Let me know if you have any questions for me. So far I haven't received any communications from Apple support regarding this working at the moment. Just crossing my fingers it will continue to keep working and that it is not just 'turned on' briefly while they test.

Music appears grey with a sync symbol on iPhone 4 (iOS 6.0.1) on iTunes (newest version as of 11/20/2012) and will not play on iPhone. It is set to manually manage music.

So I got a brand new iPhone 4 from a Sprint retailer, and it came with the software that was available at the time of the release. I left it that way for a while and put music on it through iTunes (latest version as of 11/20/2012) with no problems. Then I updated the software on the iPhone to iOS6.0.1 and when i tried to put music on it through iTunes like normal the songs showed up in the library of the iPhone (still on the computer) however they were grey and they had a syncing symbol to the left as if it were still syncing the music. I waited and waited but it would not go away. then I clicked the arrow at the middle top of iTunes where it shows you what song is playing and everything else iTunes is doing, and it did not say that it was syncing the music like normal. Basically the library indicated the music was still syncing but iTunes was not putting it on. I currently have it set to manually manage music. I do not want to switch it to automatically sync or reset my iPhone because I will lose my information. Any immediate help would be greatly appreciated!

When I went to restore my phone, I may have found the cause of these problems. I never deleted all of my original synced songs before enabling iTunes Match.
When I just went to do the restore, I figured I'd delete all of my songs, then disable iTunes Match. After deleting about 3.5 GB of music and disabling iTunes Match, I ran the sync to backup my iPhone. It said there was still 2.2 GB of music. I checked my phone just in case and there was 2.2 GB there, probably the original synced songs that I never removed.
Anyway, I'm doing the restore now just in case and will respond tomorrow with how everything is working.

HT201334 How does one set up profile manager on a completely closed network with no Internet access available or even possible?

I need to set up Profile Manager on a completely closed network that has no Internet access at all. I can sneaker-net files into the network if I need to.
Profile Manager (and Lion Server in general) seems to need outside access to complete setup and I've been unable to find any meaningful answers.
Does anyone any any ideas?
Thanks to all

you could try it without enabling apple push notifications in server
you wont' be able to push out profiles without enabling apple push notification
but users could download them, or you could install manually, e-mail etc

How can I sync a (one) song from my computer to my iPad without syncing the entire library even though i have my iPad set to manually manage music?

Whenever I try to move just one song from my iTunes library to my iPad, it will start syncing like 300 other songs randomly so I cancel everything. I have my iPad set to manually manage music but it still does that. And what's worse, I never get that one song I chose in the first place. The same thing with photos. I'll sync a photo and it starts syncing music as well. But at least I get the photo just fine.

Easy solution when on itunes simply go to the music tab and press on music library then browse what file which contains the music you want to be added same with photos

Please help! I'm unable to access content on my iPod Classic while it is connected to iTunes. The iPod itself shows up and is set to manual management, but I am unable to view or play any of the content on it (music, movies, podcasts etc.).

I'm unable to access content on my iPod Classic while it is connected to iTunes.
The iPod itself shows up and is set to manual management, but I am unable to view or play any of the content on it (music, movies, podcasts etc.).
I can click the tabs Music, Movies etc. but I can't see anywhere to access the files themselves, no music or movies are listed, I only have the option to 'Sync' with the iTunes, which I don't want to do as there is no content on the iTunes!!!
I just downloaded the iTunes program.
Very confused, pleaseee help ...

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

HT1202 My iPod is set to manually manage music. I have tons of different music from different computers on my iPod. Unfortunately my iPod is getting old and I'd like to purchase a new one. Is there any way I can transfer all the music to a new iPod?

My Ipod touch is set to manually manage music. I have put music from my computer and iTunes account onto it, and music from other people's computer and iTunes accounts on it. Unfortunately I dropped my iPod and the screen cracked. It still plays music and everything just fine, but it has problems with it's battery life so I'd like to just get a completely new iPod nano. Is there any way I can transfer all the music from my iPod touch onto a new iPod nano? From what I can tell it won't let me sync any of the music on my iPod touch that is from other people's computers onto my laptop, and so I wouldn't be able to put it on a new iPod nano. Hopefully that makes sense. I'd just really really like to be able to keep all that music and not lose 2/3 of my iPod touch music library because I want to put it on a newer Ipod.

Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

I just turned on my iPod Touch and all my music has been wiped... (my iTunes was set to manually manage music, and all my apps are still on the iPod...).

What has happened and how do I get my music back? Obviously I have some of it on iTunes but others I don't have anymore... I can't understand how my music would suddenly disappear when my iPod has been working fine. My iTunes was set to manually manage music (and even if it hadn't been, then my iPod would have been synced to it anyway, so that can't explain why it's gone) and all my apps are there as usual. It's the version of the iPod touch before the camera was introduced. Please help!

CharlieCharlieCharlieCharlie wrote:
My iTunes was set to manually manage music...
That makes it difficult to provide any assistance. I hate to say this but you chose to manage the music yourself and there's no way that i/we can figure out what you did that caused the problem.

Setting up VPP Managed Distribution

Similar Messages

Maybe you are looking for